What users are saying about
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133 Ratings
1 Ratings

Heroku Platform

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133 Ratings
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Score 8.7 out of 100
1 Ratings
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Score 7 out of 100

Likelihood to Recommend

Heroku Platform

Heroku is very well suited for startups looking to get a server stack up and running quickly. There is little to no overhead when managing your instances. However, you'll need a background in basic DevOps or system management to make sure everything is set up correctly. In addition, it's easy to accidentally go crazy on pricing. Make sure you're only creating the server instances you need to run the base application and set up an auto-scaler plugin to handle peaks.
Anonymous | TrustRadius Reviewer

Nanobox

I would only get into it if I where willing to pay for the support plan and getting some assurances from the team as to where they are headed. The platform itself is great and can save you a ton of hard work and money. but it's hard to be confidant in it's sustainability.
Sagiv Frankel | TrustRadius Reviewer

Feature Rating Comparison

Platform-as-a-Service

Heroku Platform
8.6
Nanobox
8.6
Ease of building user interfaces
Heroku Platform
8.7
Nanobox
Scalability
Heroku Platform
9.5
Nanobox
10.0
Platform management overhead
Heroku Platform
8.1
Nanobox
10.0
Workflow engine capability
Heroku Platform
8.3
Nanobox
Platform access control
Heroku Platform
8.2
Nanobox
8.0
Services-enabled integration
Heroku Platform
8.9
Nanobox
9.0
Development environment creation
Heroku Platform
9.1
Nanobox
10.0
Development environment replication
Heroku Platform
8.9
Nanobox
10.0
Issue monitoring and notification
Heroku Platform
7.9
Nanobox
6.0
Issue recovery
Heroku Platform
8.4
Nanobox
8.0
Upgrades and platform fixes
Heroku Platform
8.7
Nanobox
6.0

Pros

Heroku Platform

  • Heroku has a very simple deployment model, making it easy to get your application up-and-running with minimal effort. We can focus on our efforts the unique aspects of our application.
  • The robust add-on marketplace makes it easy to try out new approaches with minimal effort and investment -- and when we settle on a solution, we can easily scale it.
  • Heroku's support is quite good -- their staff is quite technical and willing to get into the weeds to diagnose even complicated problems.
Anonymous | TrustRadius Reviewer

Nanobox

  • Relatively easy setup. One file named "boxfile.xml" controls all relevant services including there communication ports, routes and build steps.
  • Scaling is easy - you can put everything on one machine, split certain services to dedicated machines and scale services to multiple machines. best of all this can be done at any time with almost zero down time.
  • I have not used this yet, but for a few hundred dollars a month you can get dedicated operational services to help you make your setup even easier and ensure your system is operational.
Sagiv Frankel | TrustRadius Reviewer

Cons

Heroku Platform

  • Large price jumps between certain resource tiers (2x Dyno for $50 per month versus Performance Dyno for $250). Free Postgres next jumps to $50 per month.
  • Marketing/Branding to non-technical stakeholders. As the years pass, I've had to fight more to convince stakeholders on the value of Heroku over AWS.
  • Improve Buildpack documentation. This is one area where Heroku's documentation is fairly confusing.
Ben Gelsey | TrustRadius Reviewer

Nanobox

  • The company has not been very communicative as of lately. Not much news, no apparent work on missing features.
  • Some components are incomplete as far as some critical features. For example, I use RethinkDB as my database and it's missing critical features like backup and clustering, so It is unusable and they should have made that clear from the get go.
  • The pricing on the support plan is vague. I do have the feeling it is actually well worth the money, but it's hard to form a decisions based without more predictable specific.
  • Seems to me like the platform's future is unclear.
Sagiv Frankel | TrustRadius Reviewer

Likelihood to Renew

Heroku Platform

Heroku Platform 9.5
Based on 6 answers
Heroku is easy to use, services a ton of functions for you out of the box, and provides a means to get a software product off the ground and managed quickly and easily. The tools provide allows a small to medium size org to move very quickly. The CLI tools provided make managing an entire technical infrastructure simple.
Mark Hutter | TrustRadius Reviewer

Nanobox

No score
No answers yet
No answers on this topic

Usability

Heroku Platform

Heroku Platform 9.1
Based on 17 answers
Easy to use web based console and easy to use command line tools; deployment is done directly from a GIT repository. What more could you ask for?The one thing that keeps me from giving it a 10 is that custom build packs are almost incomprehensible. We used one for a while because we needed cairo graphics processing. Fortunately, I was able to figure out a different way to do what we needed so that we could get off the custom build pack.
David Hart | TrustRadius Reviewer

Nanobox

No score
No answers yet
No answers on this topic

Reliability and Availability

Heroku Platform

Heroku Platform 8.0
Based on 1 answer
Heroku availability correlates pretty strongly to AWS US EAST availability. We had a couple of times where there was a Heroku-specific issue but not for the last 7-8 months.
David Hart | TrustRadius Reviewer

Nanobox

No score
No answers yet
No answers on this topic

Performance

Heroku Platform

Heroku Platform 9.0
Based on 1 answer
The only issue that I ever have is that about 1 out of 20 deployments (git push) will hang and need to be cancelled and done again.
David Hart | TrustRadius Reviewer

Nanobox

No score
No answers yet
No answers on this topic

Support Rating

Heroku Platform

Heroku Platform 8.6
Based on 19 answers
I've used it for many years without facing any major problem. It's not hard at all to get used to it, it's documentation is outstanding and simple. We are close to 2020 and I don't think most of the existing companies or startups should still face old problems such as wasting time deploying code and calculate computing resources.
Anonymous | TrustRadius Reviewer

Nanobox

No score
No answers yet
No answers on this topic

Implementation Rating

Heroku Platform

Heroku Platform 9.0
Based on 3 answers
Be ready to pay a bit more than expected in the beginning if you're migrating from a big server. The application is probably not ready for the change and you have to keep improving it with time.
It's also important to consider that you can't save anything to the disc as it will be lost when your application restarts, so you have to think about using something like S3.
Willian Molinari | TrustRadius Reviewer

Nanobox

No score
No answers yet
No answers on this topic

Alternatives Considered

Heroku Platform

Heroku is the more expensive option for hosting compared to some of the cloud platforms we investigated, but it's worth it for us because of the plug-and-play nature of Heroku deployment. We can be up and running in a few minutes and know with precision how much it will cost us each month to run the application, unlike Amazon Web Services where you have to go to great pains to configure it correctly or else you might end up with a shocking monthly bill. Overall, spending the time to configure Amazon Web Services or one of its competitors is likely the more affordable and powerful choice, because you have control over so many specifics of the configuration. But it also requires the burden of continuing to maintain and update your AWS instance, whereas with Heroku they take care of security fixes and platform upgrades. It's a great service and we are happy to pay the extra cost for the value-adds Heroku provides.
Jonah Dempcy | TrustRadius Reviewer

Nanobox

The ability to choose your own cloud provider is huge, especially for a small start up like I have. We have a lot of free credit from AWS, Google Cloud, IBM, Azure, etc...The data layer is baked into the system which is better for integration then an external provider.There are also a lot fewer differences between environment as everything is Docker based which gives me the confidence that what works on my machine is going to work in production.Heroku doesn't have good support for Docker containers yet and although Heroku has served me well in the past, it is limited in some aspects.
Sagiv Frankel | TrustRadius Reviewer

Return on Investment

Heroku Platform

  • Heroku allowed us to get up and running fast. Deployment was really easy and connecting to our codebase was, too. The deployment integration with GitHub is pretty slick.
  • The add-ons provisioning is so simple and the documentation is so thorough that, at least at first, it means you don't have to hire a dedicated devops person to manage this stuff.
  • Heroku has tools that allow the collaborators (those with access to the Heroku dashboard) to be able to quickly and easily do triage from just about anywhere, including your smartphone.
Shannon E. Wells-Mongiovi | TrustRadius Reviewer

Nanobox

  • The platform is saving me a lot of time I would have been wasting on operations instead of development.
  • The platform is saving me a lot of money as I can easily switch between cloud providers to find the best price.
  • I am worried though for the price I might have to pay in case of an unexpected system issue.
  • Hopefully I will be able to pay the support plan before that.
Sagiv Frankel | TrustRadius Reviewer

Pricing Details

Heroku Platform

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Nanobox

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Heroku Platform
9.1
Nanobox
7.0

Likelihood to Renew

Heroku Platform
9.5
Nanobox

Usability

Heroku Platform
9.1
Nanobox

Reliability and Availability

Heroku Platform
8.0
Nanobox

Performance

Heroku Platform
9.0
Nanobox

Support Rating

Heroku Platform
8.6
Nanobox

Online Training

Heroku Platform
6.0
Nanobox

Implementation Rating

Heroku Platform
9.0
Nanobox

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