Hexnode is a Unified Endpoint Management solution from Mitsogo Inc. that aims to simplify the way people work with the help of intelligent tools. The management platform streamlines the device lifecycle model to offer its support at every stage, from device onboarding to the end of its life. It also gives a hand-free experience with automatic enrollment using Zero-touch enrollment, Knox Mobile Enrollment, and ABM and endpoint management with the help of dynamic group allocation in…
$1.08
per month
Ivanti Neurons for MDM
Score 7.7 out of 10
N/A
Ivanti Neurons for MDM is a cloud‑Based Mobile Device Management. Ivanti Neurons for MDM enables secure access to data and apps on any device across the Everywhere Workplace.
N/A
Pricing
Hexnode UEM
Ivanti Neurons for MDM
Editions & Modules
Express
$1.08
per device, per month
Pro
$1.80
per device, per month
Enterprise
$2.7
per device, per month
Ultimate
$3.6
per device, per month
Ultra
$5.4
per device, per month
No answers on this topic
Offerings
Pricing Offerings
Hexnode UEM
Ivanti Neurons for MDM
Free Trial
Yes
Yes
Free/Freemium Version
Yes
No
Premium Consulting/Integration Services
Yes
Yes
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
No support costs, No maintenance charges. Per device pricing
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More Pricing Information
Community Pulse
Hexnode UEM
Ivanti Neurons for MDM
Considered Both Products
Hexnode UEM
Verified User
Contributor
Chose Hexnode UEM
Mobileiron was very expensive in comparison to Hexnode UEM
Hexnode was best suited for us to manage android devices and more specifically for Kiosk Lockdown and restrictions. Hexnode being a UEM offers support for platforms as well. It certainly does open doors for us to increase and take up more devices under the management of Hexnode. As said earlier, Hexnode does not support wearables as of now; would be great if they could start supporting them soon.
For devices that require single-app mode (iOS) deployments are easy to manage. We are also able to control which OS features are available at a very granular level. What is often lacking are good guides illustrating how to implement certain features - for example, setting up single-app mode for the first time is not intuitive and should not require opening service requests with the helpdesk.
The tools for remote support require a lot of effort and have made implementation of this capability a financial decision instead of a technical one. By this I mean that it's better to request budget for professional services than to invest mine or my team's time, which makes it far less likely to get implemented. Things that cost money and require justifications to the finance team are disadvantaged from the word go.
MobileIron has a very easy to deploy architecture. We reviewed other products before making our business decision to deploy MobileIron, and one of the reasons we selected MobileIron was due to the ease of deployment, the low footprint, and the ease of configuration.
MobileIron has a broad range of customizations and add-on products that make it an ideal product for a number of additional use cases. None of these use cases got business backing at BH Media, but Docs@Work and Apps@Work are two features that would make MobileIron an ideal tool for a customer who needs to allow BYOD or company devices the ability to access documents or applications without VPN.
MobileIron is supported by a large number of devices and their operating systems. In a company which allows BYOD devices, you can't always control what device a user is going to bring in. MobileIron has support for older devices and OS versions and is also quick to adopt newer devices, so a new device isn't shut out in the cold waiting for a vendor to update their software.
We utilize a small number of Windows devices in addition to Android ones, however, Hexnode UEM has very few Windows-specific restrictions compared to those for other platforms.
When we turned on the remote control, the Hexnode for Work app would periodically crash.
We had to get in touch with their tech support to resolve the issue because the Multi app kiosk mode for Windows devices was not correctly pushed.
Documentation is hard to find. Most of MobileIron's (MI) documentation can only be accessed through an MI account. This, in itself, is not a problem. The problem is locating specific information. Typically with other MDMs, a quick google search will point you to the location of the documentation within the official website. The way MI has their documentation locked down, I cannot find anything I'm looking for through a google search. Also, there were times documentation is locked by permissions and links provided by support are inaccessible to me due to these restrictions.
Sales - The sales team can sometimes come off as not genuine. I understand the purpose of sales is to sell and make money for the company, but the approach sometimes feels artificial; they say they have to company's best interest in mind, but the push for a sell like a car salesman.
Many of the automation options are not explicitly available into MobileIron Core. I have to use a special scripting language to make MI do the things I need it to do, such as automatically retire devices that have been inactive for 60 days.
So far we have been very pleased with MobileIron and it has accomplished many of our goals. We are looking forward to continued improvements on Windows 8 platforms and Android PIM solutions. The only way that we would leave is if a solution came out that was better suited to work with Lotus Notes
I have been using MobileIron for years. As with any company, they suffered the constraints of growth. I don't normally deal with call-in support, but in the few instances that I have the level of support has gotten inherently better. My usual support experience is from a dedicated individual(s) from professional services. This is mainly because of the size of the deployment. This offers a resource that is thoroughly familiar with your environment. Another benefit is that you can contact them directly, which eliminates the handing off and starting over with multiple individuals. As a company they are extremely committed in their support structure and making it better. They send out audits and welcome any interaction and if there is a complaint they follow up with efficacy
It is online based, after learning content you can take a test and if you don't pass you get two other chances to pass. Once you pass the test you can print out your certification or save it
We were in the market for a solution that would reduce the workload on our client and the initial choice was Scalefusion; however, on getting a free trial, the UI wasn't that easy to use, and Scalefusion seemed like a smaller company which is new to endpoint management. Whereas Hexnode UEM seemed a little more established and the UI was light years ahead.
We've evaluated a number of other MDM solutions before finally deciding on MobileIron as our choice. These included AirWatch, Good, Citrix and IBM. None came close to the cost price point offered by MobileIron providing the same solutions. The initial setup/configuration was provided for free and training classes were exceptional. Other vendors did not offer the same level of support provided by MobileIron.
MobileIron initially was a positive part of our mobile stack. However after two years, we are exploring in-house solutions as Mobile Iron has not been stable enough for our needs. We had a MobileIron-related outage last year that took a week to resolve and cost our business substantially.
I believe MobileIron is more effective with Android devices than iOS.
MobileIron seems better suited to devices that need to be updated/managed infrequently (~ 1/week or less often). For tablets that need daily MDM interactions, MobileIron was not sufficiently reliable.
