What users are saying about
Top Rated
17 Ratings
14 Ratings
Top Rated
17 Ratings
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Score 8.7 out of 100
14 Ratings
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Score 8.7 out of 100

Attribute Ratings

  • Hexnode UEM is rated higher in 1 area: Support Rating
  • Jamf Now is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.8

Hexnode UEM

88%
14 Ratings
8.9

Jamf Now

89%
4 Ratings

Likelihood to Renew

10.0

Hexnode UEM

100%
1 Rating

Jamf Now

N/A
0 Ratings

Usability

10.0

Hexnode UEM

100%
1 Rating

Jamf Now

N/A
0 Ratings

Support Rating

10.0

Hexnode UEM

100%
1 Rating
8.9

Jamf Now

89%
2 Ratings

Implementation Rating

10.0

Hexnode UEM

100%
1 Rating

Jamf Now

N/A
0 Ratings

Likelihood to Recommend

Mitsogo Inc

Hexnode was best suited for us to manage android devices and more specifically for Kiosk Lockdown and restrictions. Hexnode being a UEM offers support for platforms as well. It certainly does open doors for us to increase and take up more devices under the management of Hexnode. As said earlier, Hexnode does not support wearables as of now; would be great if they could start supporting them soon.
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Jamf Software, LLC

Anywhere with under 100 Apple devices, I would recommend this service. It was always so simple to add a device you recently purchased to your inventory and be able to check in on it anytime. If they had more than 100, I would recommend Jamf Pro, the enterprise version of this software.
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Pros

Mitsogo Inc

  • Setting mandatory applications and the silent installation of enterprise apps.
  • Hexnode integrates with the Apple Device Enrollment Program and Apple Volume Purchase Program, enabling bulk software purchases and device enrollment.
  • Blocklisted applications would be uninstalled from the device and would not be available for download again.
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Jamf Software, LLC

  • Resetting passwords remotely..
  • Locking or wiping a device.
  • Pushing new apps out to all or one iPad.
  • Controlling what apps are installed on the iPads.
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Cons

Mitsogo Inc

  • We utilize a small number of Windows devices in addition to Android ones, however, Hexnode UEM has very few Windows-specific restrictions compared to those for other platforms.
  • When we turned on the remote control, the Hexnode for Work app would periodically crash.
  • We had to get in touch with their tech support to resolve the issue because the Multi app kiosk mode for Windows devices was not correctly pushed.
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Jamf Software, LLC

  • I would like to see some more advanced functions for the iOS supervised mode. Maybe pushing iOS updates? Right now we can only see if it requires an update, but can't schedule an update time, etc.
  • I would like to see Jamf Now work with Apple to allow apps with in-app purchases that can be used with Jamf Now. Right now some apps don't have two versions available in the app store (a full version, and a free version with in-app purchases), so the single version free app with in-app purchases can't be used across our enterprise environment. :(
  • They could do with a better lost device activation lock. Currently, you can only lock a device from being erased and re-setup if you associate an icloud account with it and turn it on to find the lost device.
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Pricing Details

Hexnode UEM

Starting Price

$1.08 per month

Editions & Modules

Hexnode UEM editions and modules pricing
EditionModules
Express$1.081
Pro$1.802
Enterprise$2.73
Ultimate$3.64
Ultra$5.45

Footnotes

  1. per device, per month
  2. per device, per month
  3. per device, per month
  4. per device, per month
  5. per device, per month

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

No support costs, No maintenance charges, No hidden fees. Plain per device pricing

Jamf Now

Starting Price

Editions & Modules

Jamf Now editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    $2 per month per Mac or iOS device. First 3 devices are free. Price per month per device, billed monthly. No minimum. Cancel at any time; no questions asked. As your needs change, add or remove devices. We bill you based on current number of managed devices.

    Likelihood to Renew

    Mitsogo Inc

    It works exactly as needed, no need to find another solution.
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    Jamf Software, LLC

    No answers on this topic

    Usability

    Mitsogo Inc

    Incredibly easy to use and setup.
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    Jamf Software, LLC

    No answers on this topic

    Support Rating

    Mitsogo Inc

    Online chat support is the best I have received from my vendors.
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    Jamf Software, LLC

    No body is perfect and occasionally, but rare, it take a little bit to get a reply on the chat, but overall as compared to other chat sessions it is pretty responsive and fairly quick. They allow you to upload a screen shot if that helps and to reply with solutions via email so I have it as a reference in writing for future problems.
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    Implementation Rating

    Mitsogo Inc

    Follow the steps, and it will install very easy.
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    Jamf Software, LLC

    No answers on this topic

    Alternatives Considered

    Mitsogo Inc

    We were in the market for a solution that would reduce the workload on our client and the initial choice was Scalefusion; however, on getting a free trial, the UI wasn't that easy to use, and Scalefusion seemed like a smaller company which is new to endpoint management. Whereas Hexnode UEM seemed a little more established and the UI was light years ahead.
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    Jamf Software, LLC

    Ease of use, price point, support, features - are all the reasons why we chose Jamf Now.
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    Return on Investment

    Mitsogo Inc

    • As an ISO certified company, we needed a robust solution to secure our devices and Hexnode's reputation was a no-brainer for us.
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    Jamf Software, LLC

    • Low Cost: 2-3 dollars a device for a month was cheaper than the time spent repairing the Mac server.
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    Screenshots

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