What users are saying about
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Top Rated
67 Ratings
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Top Rated
329 Ratings

Hibob

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Top Rated
67 Ratings
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Score 9.2 out of 100

Paychex Flex

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Top Rated
329 Ratings
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Score 7.7 out of 100

Feature Set Ratings

  • Hibob ranks higher in 3 feature sets: Human Resource Management, Leave and Attendance Management, HR Reporting
  • Paychex Flex ranks higher in 2 feature sets: Payroll Management, Employee Self Service

Human Resource Management

7.9

Hibob

79%
7.1

Paychex Flex

71%
Hibob ranks higher in 4/7 features

Employee demographic data

8.0
80%
41 Ratings
8.6
86%
128 Ratings

Employment history

8.2
82%
40 Ratings
8.0
80%
143 Ratings

Job profiles and administration

8.1
81%
32 Ratings
8.1
81%
98 Ratings

Workflow for transfers, promotions, pay raises, etc.

8.1
81%
39 Ratings
8.2
82%
100 Ratings

Organizational charting

8.0
80%
41 Ratings
1.0
10%
1 Rating

Organization and location management

8.2
82%
34 Ratings
7.9
79%
95 Ratings

Compliance data (COBRA, OSHA, etc.)

6.7
67%
19 Ratings
8.1
81%
91 Ratings

Payroll Management

7.4

Hibob

74%
8.3

Paychex Flex

83%
Paychex Flex ranks higher in 6/7 features

Pay calculation

7.1
71%
17 Ratings
8.9
89%
174 Ratings

Support for external payroll vendors

7.2
72%
13 Ratings
N/A
0 Ratings

Salary revision and increment management

7.8
78%
22 Ratings
8.6
86%
124 Ratings

Off-cycle/On-Demand payment

N/A
0 Ratings
7.8
78%
85 Ratings

Benefit plan administration

N/A
0 Ratings
8.2
82%
106 Ratings

Direct deposit files

N/A
0 Ratings
9.0
90%
171 Ratings

Reimbursement management

N/A
0 Ratings
7.6
76%
70 Ratings

Leave and Attendance Management

8.4

Hibob

84%
7.9

Paychex Flex

79%
Hibob ranks higher in 3/3 features

Approval workflow

8.7
87%
39 Ratings
7.8
78%
73 Ratings

Balance details

8.2
82%
38 Ratings
8.0
80%
92 Ratings

Annual carry-forward and encashment

8.2
82%
35 Ratings
8.0
80%
76 Ratings

Employee Self Service

7.9

Hibob

79%
8.4

Paychex Flex

84%
Hibob ranks higher in 3/5 features

View and generate pay and benefit information

7.4
74%
27 Ratings
8.6
86%
148 Ratings

Update personal information

8.6
86%
40 Ratings
8.7
87%
154 Ratings

View company policy documentation

8.1
81%
35 Ratings
8.0
80%
72 Ratings

Employee recognition

7.4
74%
32 Ratings
N/A
0 Ratings

View job history

8.3
83%
38 Ratings
8.3
83%
104 Ratings

HR Reporting

8.1

Hibob

81%
7.7

Paychex Flex

77%
Hibob ranks higher in 3/3 features

Report builder

8.2
82%
37 Ratings
7.7
77%
98 Ratings

Pre-built reports

8.2
82%
37 Ratings
8.0
80%
106 Ratings

Ability to combine HR data with external data

7.8
78%
27 Ratings
7.5
75%
63 Ratings

Performance and Goals

7.8

Hibob

78%

Paychex Flex

Feature Set Not Supported
N/A
Hibob ranks higher in 4/4 features

Corporate goal setting

7.7
77%
14 Ratings
N/A
0 Ratings

Individual goal setting

8.0
80%
15 Ratings
N/A
0 Ratings

Line-of sight-visibility

7.8
78%
15 Ratings
N/A
0 Ratings

Performance tracking

7.8
78%
16 Ratings
N/A
0 Ratings

Performance Management

8.1

Hibob

81%

Paychex Flex

Feature Set Not Supported
N/A
Hibob ranks higher in 5/5 features

Performance plans

8.0
80%
32 Ratings
N/A
0 Ratings

Performance improvement plans

8.1
81%
27 Ratings
N/A
0 Ratings

Review status tracking

8.2
82%
34 Ratings
N/A
0 Ratings

Review reminders

7.9
79%
35 Ratings
N/A
0 Ratings

Multiple review frequency

8.2
82%
30 Ratings
N/A
0 Ratings

Asset Management

Hibob

Feature Set Not Supported
N/A
8.1

Paychex Flex

81%
Paychex Flex ranks higher in 1/1 features

Tracking of all physical assets

N/A
0 Ratings
8.1
81%
29 Ratings

Onboarding

Hibob

Feature Set Not Supported
N/A
8.2

Paychex Flex

82%
Paychex Flex ranks higher in 2/2 features

New hire portal

N/A
0 Ratings
8.4
84%
95 Ratings

Manager tracking tools

N/A
0 Ratings
8.0
80%
65 Ratings

Recruiting / ATS

Hibob

Feature Set Not Supported
N/A
7.4

Paychex Flex

74%
Paychex Flex ranks higher in 7/7 features

Job Requisition Management

N/A
0 Ratings
7.2
72%
25 Ratings

Company Website Posting

N/A
0 Ratings
7.5
75%
24 Ratings

Publish to Social Media

N/A
0 Ratings
7.4
74%
18 Ratings

Job Search Site Posting

N/A
0 Ratings
7.2
72%
24 Ratings

Duplicate Candidate Prevention

N/A
0 Ratings
7.2
72%
20 Ratings

Applicant Tracking

N/A
0 Ratings
7.3
73%
24 Ratings

Notifications and Alerts

N/A
0 Ratings
7.9
79%
39 Ratings

Attribute Ratings

  • Hibob is rated higher in 12 areas: Likelihood to Recommend, Likelihood to Renew, Usability, Availability, Performance, Support Rating, Online Training, Implementation Rating, Configurability, Ease of integration, Product Scalability, Vendor post-sale
  • Hibob and Paychex Flex are tied in 1 area: Vendor pre-sale

Likelihood to Recommend

8.6

Hibob

86%
42 Ratings
8.1

Paychex Flex

81%
188 Ratings

Likelihood to Renew

9.1

Hibob

91%
3 Ratings
6.5

Paychex Flex

65%
16 Ratings

Usability

9.1

Hibob

91%
2 Ratings
8.3

Paychex Flex

83%
135 Ratings

Availability

9.1

Hibob

91%
1 Rating
8.9

Paychex Flex

89%
6 Ratings

Performance

9.1

Hibob

91%
1 Rating
8.8

Paychex Flex

88%
6 Ratings

Support Rating

9.1

Hibob

91%
2 Ratings
8.3

Paychex Flex

83%
164 Ratings

Online Training

9.1

Hibob

91%
1 Rating
8.2

Paychex Flex

82%
1 Rating

Implementation Rating

9.1

Hibob

91%
1 Rating
8.6

Paychex Flex

86%
8 Ratings

Configurability

9.1

Hibob

91%
2 Ratings
7.9

Paychex Flex

79%
8 Ratings

Ease of integration

9.1

Hibob

91%
2 Ratings
6.2

Paychex Flex

62%
4 Ratings

Product Scalability

9.1

Hibob

91%
1 Rating
8.1

Paychex Flex

81%
6 Ratings

Vendor post-sale

9.1

Hibob

91%
2 Ratings
8.8

Paychex Flex

88%
6 Ratings

Vendor pre-sale

9.1

Hibob

91%
2 Ratings
9.1

Paychex Flex

91%
6 Ratings

Likelihood to Recommend

Hibob

I have loved when different teams come to People Ops asking if Hibob can do something or if something can be added to it. Often, our answer is "yes"! We love how flexible Hibob is and now that we understand the logic of the system, we are confident in adding different flows and tasks to suit our needs. As a rapidly growing and changing company, it is necessary that we are able to make our own changes without needing to consult a Hibob team member. Of course, it is also very nice having our own Account Manager who can help us understand features better...but it's great that we don't HAVE to go to them every time we need to change something. For a team of just under 1,000, we have been able to successfully run Hibob with just a two person team. I do wish their Onboarding features were better as we could use all the help we can get there. I'd like to not have to use another system and it makes sense for an HRIS to have a robust Onboarding tool. I feel like Onboarding was just created as another flow/function in Hibob and hasn't been thought through completely. There are many opportunities to improve like being able to send to the personal email of an employee; sending login information directly through Hibob; and tracking new hires as they flow through Greenhouse.
Read full review

Paychex, Inc.

Paychex Flex is great for employers, both large and small, to help process their payroll. It automatically generates reports, allows employees to be paid via direct deposit and access their stubs and W2s electronically. It has worked well for us both on the employer and employee end. I cannot think of an instance where it wouldn't be appropriate. It is a perfect all-in-one payroll processing service, with team support built in.
Read full review

Pros

Hibob

  • Shout-out/Kudos/Poll on the home page is a real engagement tool if used regularly.
  • Performance evaluation module - expensive, but so flexible, customizable and fits every possible need.
  • Onboarding and offboarding workflows are upgraded and save lots of unnecessary administrative work.
  • They have wonderful support and customer care!
Read full review

Paychex, Inc.

  • Direct deposit of pay check.
  • Fill up employees W4 forms.
  • Submit time card to payroll for processing.
  • Assigning badge numbers and employee ID.
  • Submitting 5500 forms to IRS.
  • Manage and monitor 401K enrolled employees and 401K performance.
  • Access quarterly employment filing reports when needed.
  • Each employee is assigned a portal to access their payroll stubs and W2 forms when needed.
Read full review

Cons

Hibob

  • Tasks - For something like onboarding, I wish there was a way to set up the tasks so that the person setting up the employee profile would be the only person to get the assigned tasks. It's hard to describe but for example, if there are multiple on-boarders on the team, is there a way to set up the tasks so that technically every on-boarder would be assigned to the task, but the person setting up the profile is the one that triggers the task for themselves.
  • Reports - I find pulling reports a bit complicated, especially if I am asked to pull data that involves info being located in different areas of an employee profile. For example, for a couple of months, I thought it was impossible to pull a variable pay report along with the base salary (in one report rather than pull two separate reports) only to find out that you can do that via the Total Compensation report. Also when I have to pull data for headcount since a certain day, I wish you can make the settings so that data can appear after a certain day, rather than sorting it manually via Excel/Google sheets.
  • Timesheet - I love the functionality of the timesheet that hibob provided, but I also wish they included an option where people can set up predicted work schedules for future dates. Currently, the timesheets are ideals for scenarios where employees time in and out of work.
Read full review

Paychex, Inc.

  • It's difficult to update user emails and user phone numbers after they have been set
  • The performance management system could use some quality of life improvements like viewing previous reviews while completing a new review or allowing a manager to view the self-review of an employee while completing the manager review.
  • For the issues and incidents section, it would be great if system admins could submit a new case like a workplace injury or near-miss without having to tag an employee in the case. Sometimes we just want to add the information into Flex for recordkeeping purposes and for generating 300A forms at the end of the year.
Read full review

Pricing Details

Hibob

Starting Price

Editions & Modules

Hibob editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Paychex Flex

    Starting Price

    $0

    Editions & Modules

    Paychex Flex editions and modules pricing
    EditionModules
    Paychex Go591
    Paychex Flex ServiceContact sales team2
    Paychex Flex EnterpriseContact sales team3

    Footnotes

    1. per month/+$4 per employee
    2. none
    3. none

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    Required

    Additional Details

    Pricing Info

    Likelihood to Renew

    Hibob

    It has proven to be easy to use and saves the company money.
    Read full review

    Paychex, Inc.

    overall we have had good experience. when problems occur paychex is quick to resolve the problems; however when encountering recurring problems and issues it doesn't matter how quickly they are resolved they should re-occur. Paychex will price match competitor's quotes.
    Read full review

    Usability

    Hibob

    Really nice and easy to use interface for users and admins
    Read full review

    Paychex, Inc.

    Paychex Flex has possibly added electronic onboarding since we stopped using the system. This option would bring my rating up to a 8 or 9 for Paychex Flex. The ability to have employees enter their info, read and ackowledge company policies versus hand writing paper applications that are often times not legible, has been more effecient for us with the hiring process
    Read full review

    Reliability and Availability

    Hibob

    Yes they are always there when we need them. Fast response time too.
    Read full review

    Paychex, Inc.

    We have not experienced any difficulties with unplanned outages. Notifications are always made for outages, and they do not effect normal business operations.
    Read full review

    Performance

    Hibob

    Yes the system is fast and easy to use.
    Read full review

    Paychex, Inc.

    Unless there is lag time within the internet, the Paychex Flex website loads exceptional fast, pages load quickly and reports that I need to print or download load quickly. If I need to create a specialized report, once I complete it I receive an e-mail telling me my report is ready to be downloaded. Changing between web pages is fast as well.
    Read full review

    Support Rating

    Hibob

    Always answering immediately, treating each client according to his needs. Offer flexible, "tailor made" solutions, addressing every possible need. Listening to the customer and developing new features based on customer feedback.
    Read full review

    Paychex, Inc.

    Paychex Flex has been having longer than normal wait times, but I do think that it is a covid-related/staffing issue as it's only been happening in the past 2 months (November, December, January 2022). Once I do have a representative on the line, they are helpful, knowledgeable, and friendly. The support level is fairly basic at the representative level. For anything more complex, an HR specialist would need to be brought in.
    Read full review

    Online Training

    Hibob

    It was fast and easy to learn with the trainer. Their staff was great to work with.
    Read full review

    Paychex, Inc.

    They were very patient and answered all of my questions.
    Read full review

    Implementation Rating

    Hibob

    Just make sure all staff is trained in the use of the system. Cover all the bases.
    Read full review

    Paychex, Inc.

    Just make sure you have your in-house data collected and organized before you start. It would be helpful to put together a questionnaire to solicit all of the needed information.
    Read full review

    Alternatives Considered

    Hibob

    Namely did not have connected modules, so it was difficult to manage data across the different sites. They didn't have a large suite of API connections. Workday required technical experts to code and manage everything, is not user-friendly, and did not have historical data options available. BambooHR lacked technical options, it was a lot of manual work to make it look seamless to the employees. Paycor was awful - no smart fields, no retro calculations, the reports were terrible, and there was no point in time reporting. No API connections for any outside tools.
    Read full review

    Paychex, Inc.

    Paychex Flex is hands-down an easier way to manage payroll. I found QuickBooks Online to be somewhat confusing about when and where to file what form, and it was definitely more tedious than the easy flow of using Paychex Flex.
    Read full review

    Scalability

    Hibob

    It is easy to use across the board for all departments in the company.
    Read full review

    Paychex, Inc.

    Employees can log in at home and get up to date information on their FSA balance and any medical bill reimbursements they may have uploaded. At renewal time they have the ability to make changes to their FSA or for new employees star the enrollment.
    Read full review

    Return on Investment

    Hibob

    • Employee engagement has improved - employees love the system.
    • HiBob is our source of truth for HR. We use it to support other functions with data & Bob does this superbly.
    • Improved our reviews; being able to input all the data into the system is great.
    Read full review

    Paychex, Inc.

    • Using Paychex Flex has been a great timesaver for me - I can print out timesheets that help keep me focused on all the employee's time and accurate reporting.
    • The payroll journals are very easy to read and make cash management a very simple process.
    • Employees love that they can go online and see their paychecks and payroll information, thereby leaving me to do more important tasks.
    Read full review

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