Top Rated
282 Ratings
109 Ratings
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Score 7.8 out of 100
Top Rated
282 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.9 out of 100

Feature Set Ratings

    Identity Management

    HID DigitalPersona

    Feature Set Not Supported
    N/A
    8.9

    Azure Active Directory

    89%
    Microsoft Azure Active Directory ranks higher in 7/7 features

    ID-Management Access Control

    N/A
    0 Ratings
    9.1
    91%
    45 Ratings

    ID Management Single-Sign On (SSO)

    N/A
    0 Ratings
    9.4
    94%
    45 Ratings

    Multi-Factor Authentication

    N/A
    0 Ratings
    8.9
    89%
    44 Ratings

    Password Management

    N/A
    0 Ratings
    8.5
    85%
    44 Ratings

    Account Provisioning and De-provisioning

    N/A
    0 Ratings
    8.8
    88%
    44 Ratings

    ID Management Workflow Automation

    N/A
    0 Ratings
    8.6
    86%
    32 Ratings

    ID Risk Management

    N/A
    0 Ratings
    8.9
    89%
    32 Ratings

    Attribute Ratings

    • HID DigitalPersona is rated higher in 1 area: Support Rating
    • Microsoft Azure Active Directory is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    7.7

    HID DigitalPersona

    77%
    68 Ratings
    9.2

    Azure Active Directory

    92%
    46 Ratings

    Likelihood to Renew

    9.9

    HID DigitalPersona

    99%
    5 Ratings

    Azure Active Directory

    N/A
    0 Ratings

    Usability

    9.0

    HID DigitalPersona

    90%
    5 Ratings

    Azure Active Directory

    N/A
    0 Ratings

    Support Rating

    9.0

    HID DigitalPersona

    90%
    11 Ratings
    7.7

    Azure Active Directory

    77%
    29 Ratings

    Implementation Rating

    9.0

    HID DigitalPersona

    90%
    8 Ratings

    Azure Active Directory

    N/A
    0 Ratings

    Ease of integration

    7.3

    HID DigitalPersona

    73%
    4 Ratings

    Azure Active Directory

    N/A
    0 Ratings

    Likelihood to Recommend

    HID Global

    It is great for Windows authentication and works with many other applications. In fact, the FDIC was here this past week and they were impressed in our utilization of the DigitalPersona software. It does add an extra level of security here at the bank and that is very important considering all of the financial data that we have here.
    Read full review

    Microsoft

    If you are opening a shop and you need software to get the ball rolling compared to Google. Microsoft is the go-to vendor in my opinion. You can get your active directory services, mail, and collaboration tools like teams and offices from one vendor. Anyone with minimal knowledge of IT can actually configure all of these services to get you up to speed. The product is very versatile so in the future if you would like to have cloud servers and services this product have you covered. As your organization grows you can easily integrate the best MFA solutions with Azure AD to keep your organization safe. This is not the product that you should invest in if your organization does not have that many windows devices. For instance, if your company owns Macs other than products like MS Office, Share Point, etc you don't need to get Azure active directory.
    Read full review

    Pros

    HID Global

    • Super fast to recognize fingerprint and authenticate .
    • Accurate with a wide area of fingerprint. Most windows laptops with built in fingerprint scanners only recognize a small area of print.
    • Units are inexpensive.
    • Quick and easy to install server software and client hardware.
    • When workstations were upgraded from Windows 8.1 to Windows 10 the software continued working flawlessly.
    Read full review

    Microsoft

    • Conditional Access -- this is one of the biggest tools that any admin needs when it comes to securing when, where, and how users are accessing information. Especially if the information contains sensitive data types.
    • Multi-factor Authentication -- we have all our employees configured for MFA. This is incredibly easy to configure with Azure, as well as defining when MFA should be used through Conditional Access.
    • Audit Logs -- being able to track and identify a user's activity is pretty critical, especially when in incident response mode.
    Read full review

    Cons

    HID Global

    • Multiple domains - DigitalPersona struggles with multiple domains. Since the solution is licensed per domain, migrating users between domains can be troublesome to keep licensed. Additionally, migrating to a new domain removes the AD leaf objects that store all digital persona information, essentially wiping out and credentials or other stored information.
    • Password change - DigitalPersona can be confusing to update when a stored password for a website is updated. The password is entered, and then the user is redirected to the websites password change page. Users must then authenticate with a Digital persona credential again before being prompted by Digital Persona to update the password. If the user is allowed to change the password manually through the websites page, this will lead to what is stored in Digital Persona being out of sync with the new password, and eventually account lockouts.
    • Terminal Server - DigitalPersona has performance issues when utilized on a high-traffic terminal server. Often it causes big CPU spikes as well as hanging sessions upon disconnect.
    Read full review

    Microsoft

    • The UI can be cumbersome to use - bulk edits for instance are best handled using powershell.
    • Documentation can be hard to find when integrating AD into web apps
    • Some settings in AD can be confusing with no obvious explanation - for instance, setting up custom scopes for an application is confusing.
    Read full review

    Pricing Details

    HID DigitalPersona

    Starting Price

    $375 per user per month

    Editions & Modules

    HID DigitalPersona editions and modules pricing
    EditionModules
    HID DigitalPersona3.751

    Footnotes

    1. per user per month

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    Required

    Additional Details

    Pricing Info

    Azure Active Directory

    Starting Price

    $6 per user/per month

    Editions & Modules

    Azure Active Directory editions and modules pricing
    EditionModules
    Premium P1$6.001
    Premium P2$9.002

    Footnotes

    1. per user/per month
    2. per user/per month

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Likelihood to Renew

    HID Global

    Two things. 1- because of the hardware investment we already made in all the fingerprint readers. 2 - I have yet to see a competitor with a similar concept.
    Read full review

    Microsoft

    No answers on this topic

    Usability

    HID Global

    I think there are still fundamental enhancements needed to be added to the management consoles and I think there ought to be a Centralized, Windows Based "Thick" Management Application instead of individual utilities which vary from MMCs, Scripts, Wizards, etc.
    Read full review

    Microsoft

    No answers on this topic

    Support Rating

    HID Global

    Extremely poor; I've never encountered such. Professional Services completely dropped us for months. Crossmatch tech support seems like it has 3 techs tops! No response to emails, calls, the absolute worst! I will never recommend DP to anyone.
    Read full review

    Microsoft

    Microsoft has offered Azure Active Directory as a solution for a couple of decades now, so they have seen and anticipated almost any issue that an organization may face and can therefore help. The cloud offering of Azure Active Directory offers some additional "self healing" or monitoring services that can minimize the need for a service call. However, as with most large companies supporting a fast growing market, there may be some gaps in service knowledge (and particularly processing) from the front line / tier one staff as they follow a corporate script at first contact.
    Read full review

    Implementation Rating

    HID Global

    Could use tools to audit license usage at a more granular level as to allow an administrator to free up licenses from users whom seldom use their biometrics to login.
    Read full review

    Microsoft

    No answers on this topic

    Alternatives Considered

    HID Global

    We have used One Identity for software tokens. The Defender software tokens were originally included with our bundle and work pretty well for integration into the AnyConnect VPN client with Cisco. All that said, we use the two products for different applications and DP does what it does very well.
    Read full review

    Microsoft

    In our particular scenario, we chose [Microsoft] Azure Active Directory because it has integration with tools and applications we use on a day to day basis, such as inTune, Autopilot, Office 365, Exchange Online, Dynamics 365, just to named a few.
    Read full review

    Return on Investment

    HID Global

    • All other 2-factor authentication software we looked at were a subscription based platforms.
    • The DigitalPersona staff was very efficient in the implantation process which allowed our staff to move on to other issues.
    • The technical staff spends less time on account lockouts now since the end-user is now capable of resolving lockouts themselves.
    Read full review

    Microsoft

    • It has helped us evaluate our future in the cloud as we plan to migrate
    • It allows us to scale down our on-premise infrastructure resulting in cost-savings
    • It has put a bigger workload on some, adding to statement of work, in terms of evaluation
    Read full review

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