HID DigitalPersona vs. Securonix Next-Generation SIEM

During the onboarding process, remote workers can enroll their fingerprints or create secure PINs. This eliminates the need for complicated passwords and enables them to safely access company resources and critical apps from remote locations. HID DigitalPersona's robust authentication techniques and access control features can assist you in adhering to data security laws.

Incentivized

The best part of Securonix is it's architecture which makes it scalable and allows it to add any new feature to match the requirement. Securonix is well suited for enterprises who are mid to large size and are looking for a quick time to value, do not want to put upfront capex and invest less on the service layer. It becomes little costly for a small sized organisation.

Incentivized

• Speeding up the login process with fingerprint in PIN rather than having to remember a long password. Our IT department has seen a huge decrease in the amount of account lockout and forgot password calls.
• It is highly customizable to meet the needs of remote or on-premises workers. It is all configurable through group policy, so it is very easy to set specific requirements on certain groups.
• Setup was quick and the administration guides are very easy to follow if you need to go back in and adjust things.

Incentivized

• A robust automated response mechanism via Playbooks.
• Thorough documentation on search query syntax.
• Built-in Graph/chart creation based on query results.
• A quick and responsive support team.

• I find that sometimes I have had to delete a users fingerprints and re-add them. There must be something going on where the software believes that the user has changed their fingerprints.
• I have on occasion come across a person where the reader was unable to create fingerprints for that user. It would be interesting to see if the sensitivity of the 4500 reader could be improved on.
• I find that using the DigitalPersona software makes the users ultimately forget their passwords. Maybe every once in a while the software could require the user to type in their Windows password to help them remember it.

Incentivized

• There is a steep learning curve for the platform.
• Developing your own analytics can be challenging due to the depth and complexity of the analytics engine.

It is wonderful for multifactor authentication and gives us many options for what we use to authenticate. All of our users use it and it is engrained into our group policies and people would be very disappointed if it went away.

Incentivized

I think there are still fundamental enhancements needed to be added to the management consoles and I think there ought to be a Centralized, Windows Based "Thick" Management Application instead of individual utilities which vary from MMCs, Scripts, Wizards, etc.

Incentivized

Securonix Next-Generation SIEM provides loads of features that can be utilized as per business requirements. With the Securonix Jupyter update, the feature set is fine tuned for efficient implementation. The SOAR platform will complete the product for automated response on top of the alerting capabilities. The primary factor for selecting a SIEM will include the support model. While implementing and currently using Securonix Next-Generation SIEM in our environment, we have experienced the best support provided by the SIEM team in all aspects.

Incentivized

Extremely poor; I've never encountered such. Professional Services completely dropped us for months. Crossmatch tech support seems like it has 3 techs tops! No response to emails, calls, the absolute worst! I will never recommend DP to anyone.

Incentivized

Securonix acts with urgency to support day to day operational issues & queries and shows a real commitment to us as a partner. I rate this an 8 because there are still some bumps in the road, instances where communications can be sparse or unclear.

Incentivized

Could use tools to audit license usage at a more granular level as to allow an administrator to free up licenses from users whom seldom use their biometrics to login.

Incentivized

We have used One Identity for software tokens. The Defender software tokens were originally included with our bundle and work pretty well for integration into the AnyConnect VPN client with Cisco. All that said, we use the two products for different applications and DP does what it does very well.

Incentivized

I have worked with the Securonix PS team and they have done a good job so far.

Incentivized

• I'm happy to say I'm not involved in budgeting or finance, but the financial benefits are easy to state: Less helpdesk time - helpdesk staff don't have to spend time resetting people's passwords.
• Users don't have to wait for Helpdesk to get around to helping them log in.

Incentivized

• Securonix Next-Generation SIEM has reduced the amount of overhead required for environment monitoring by 15%!