Likelihood to Recommend HID DigitalPersona works well in corporate settings with a variety of IT requirements, high-security apps, mobile and remote workers, and compliance-driven businesses. It might be less appropriate for contexts with low security requirements where more straightforward authentication solutions are more workable, small enterprises, legacy systems, and limited IT resources.
Read full review YubiKeys are incredibly effective for protecting against phishing attacks, as they require physical interaction and can't be remotely compromised. They're ideal for safeguarding high-value targets (executives, IT admins, those handling sensitive data), enhancing remote access security, and often help meet industry compliance regulations. However, the initial hardware cost may be a concern for large-scale deployments with many low-risk users. Users prone to losing small items or scenarios involving older, incompatible systems might pose logistical challenges. Nonetheless, YubiKeys remain robust when addressing phishing-based attacks and securing privileged accounts. Consider a targeted rollout balancing security gain against potential hardware costs and user needs.
Read full review Pros Speeding up the login process with fingerprint in PIN rather than having to remember a long password. Our IT department has seen a huge decrease in the amount of account lockout and forgot password calls. It is highly customizable to meet the needs of remote or on-premises workers. It is all configurable through group policy, so it is very easy to set specific requirements on certain groups. Setup was quick and the administration guides are very easy to follow if you need to go back in and adjust things. Read full review Provides additional factors for authenticating against critical systems. Significantly reduces the chance of a successful phishing attempt. Can function as your primary credential for passwordless authentication. Extremely durable - I've had the same Yubikeys in use for years. Cross-platform - can be used on all mainstream operating systems and mobile devices. Read full review Cons I find that sometimes I have had to delete a users fingerprints and re-add them. There must be something going on where the software believes that the user has changed their fingerprints. I have on occasion come across a person where the reader was unable to create fingerprints for that user. It would be interesting to see if the sensitivity of the 4500 reader could be improved on. I find that using the DigitalPersona software makes the users ultimately forget their passwords. Maybe every once in a while the software could require the user to type in their Windows password to help them remember it. Read full review I'd feel better if the key were a little more solidly built - it feels a little flimsy The design could also use a cap for the connection - I'm nervous having it on my key chain and users have mentioned the same concerns. There seems to be some cracks forming in the support for security keys which is starting to mitigate the usefulness across an entire ecosystem. Dave Brown Computer and Information Systems Manager
Read full review Likelihood to Renew It is wonderful for multifactor authentication and gives us many options for what we use to authenticate. All of our users use it and it is engrained into our group policies and people would be very disappointed if it went away.
Read full review Usability I think there are still fundamental enhancements needed to be added to the management consoles and I think there ought to be a Centralized, Windows Based "Thick" Management Application instead of individual utilities which vary from MMCs, Scripts, Wizards, etc.
Read full review I give slightly better than average rating because of the complexity in using a Yubikey. It is not as easy as native push notifications for 2FA products, however, it provides much better strength. Rating this higher or lower would be a disservice to people reading this review. If you are in the market for a hardware 2FA tool, Yubikey will be a great asset in your toolbox.
Read full review Reliability and Availability simple to use and keep on hand to deploy/use
Read full review Performance its instantaneous!
Read full review Support Rating Extremely poor; I've never encountered such. Professional Services completely dropped us for months. Crossmatch tech support seems like it has 3 techs tops! No response to emails, calls, the absolute worst! I will never recommend DP to anyone.
Read full review Implementation Rating Could use tools to audit license usage at a more granular level as to allow an administrator to free up licenses from users whom seldom use their biometrics to login.
Read full review Alternatives Considered We have used One Identity for software tokens. The Defender software tokens were originally included with our bundle and work pretty well for integration into the AnyConnect VPN client with Cisco. All that said, we use the two products for different applications and DP does what it does very well.
Read full review Duo and Yubico YubiKeys actually work very well together. We have chosen to use these two products together to make safe and secure MFA (including Passwordless) available to all users. The ease of use that Duo allows for both OTP import and WebAuthn enrollment makes it possible for modern and legacy applications to be protected by Duo MFA via Yubico YubiKeys as the second factor.
Read full review Scalability deployment is simple and the complex hardware is made simple.
Read full review Return on Investment I'm happy to say I'm not involved in budgeting or finance, but the financial benefits are easy to state: Less helpdesk time - helpdesk staff don't have to spend time resetting people's passwords. Users don't have to wait for Helpdesk to get around to helping them log in. Read full review It provides security that allows me to feel confident and peace of mind that my account is really hard to hack Easy ROI since it would be really expensive if my account were hacked It's easy and fast to use, so it doesn't slow me down when traveling. Read full review ScreenShots