HID DigitalPersona vs. Yubico YubiKeys

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
HID DigitalPersona
Score 8.8 out of 10
N/A
HID DigitalPersona (formerly Crossmatch) provides a comprehensive multi-factor authentication solution. The vendor’s value proposition is that their solution frees users from cumbersome login activities while making it easy for an IT Team to secure access to their networks, data and applications.
$3.75
per user per month
Yubico YubiKeys
Score 9.3 out of 10
N/A
Yubico YubiKeys make the internet safer with phishing-resistant multi-factor authentication (MFA) by providing simple and secure access to computers, mobile devices, servers, and internet accounts. The Yubico YubiKey stops account takeovers at scale by mitigating phishing and ransomware attacks, and delivers users authentication with a simple touch or tap.
$3.94
per month per user
Pricing
HID DigitalPersonaYubico YubiKeys
Editions & Modules
HID DigitalPersona
$3.75
per user per month
No answers on this topic
Offerings
Pricing Offerings
HID DigitalPersonaYubico YubiKeys
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeRequiredOptional
Additional Details
More Pricing Information
Best Alternatives
HID DigitalPersonaYubico YubiKeys
Small Businesses
WatchGuard AuthPoint
WatchGuard AuthPoint
Score 9.0 out of 10
WatchGuard AuthPoint
WatchGuard AuthPoint
Score 9.0 out of 10
Medium-sized Companies
Cisco Duo
Cisco Duo
Score 9.4 out of 10
Cisco Duo
Cisco Duo
Score 9.4 out of 10
Enterprises
Cisco Duo
Cisco Duo
Score 9.4 out of 10
Cisco Duo
Cisco Duo
Score 9.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
HID DigitalPersonaYubico YubiKeys
Likelihood to Recommend
8.6
(92 ratings)
9.3
(33 ratings)
Likelihood to Renew
9.0
(7 ratings)
-
(0 ratings)
Usability
9.0
(5 ratings)
8.8
(2 ratings)
Availability
-
(0 ratings)
9.1
(1 ratings)
Performance
-
(0 ratings)
9.1
(1 ratings)
Support Rating
9.0
(6 ratings)
-
(0 ratings)
Implementation Rating
9.0
(4 ratings)
-
(0 ratings)
Ease of integration
7.3
(4 ratings)
-
(0 ratings)
Product Scalability
-
(0 ratings)
9.1
(1 ratings)
User Testimonials
HID DigitalPersonaYubico YubiKeys
Likelihood to Recommend
HID Global
HID DigitalPersona works well in corporate settings with a variety of IT requirements, high-security apps, mobile and remote workers, and compliance-driven businesses. It might be less appropriate for contexts with low security requirements where more straightforward authentication solutions are more workable, small enterprises, legacy systems, and limited IT resources.
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Yubico
YubiKeys are incredibly effective for protecting against phishing attacks, as they require physical interaction and can't be remotely compromised. They're ideal for safeguarding high-value targets (executives, IT admins, those handling sensitive data), enhancing remote access security, and often help meet industry compliance regulations. However, the initial hardware cost may be a concern for large-scale deployments with many low-risk users. Users prone to losing small items or scenarios involving older, incompatible systems might pose logistical challenges. Nonetheless, YubiKeys remain robust when addressing phishing-based attacks and securing privileged accounts. Consider a targeted rollout balancing security gain against potential hardware costs and user needs.
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Pros
HID Global
  • Speeding up the login process with fingerprint in PIN rather than having to remember a long password. Our IT department has seen a huge decrease in the amount of account lockout and forgot password calls.
  • It is highly customizable to meet the needs of remote or on-premises workers. It is all configurable through group policy, so it is very easy to set specific requirements on certain groups.
  • Setup was quick and the administration guides are very easy to follow if you need to go back in and adjust things.
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Yubico
  • Provides additional factors for authenticating against critical systems.
  • Significantly reduces the chance of a successful phishing attempt.
  • Can function as your primary credential for passwordless authentication.
  • Extremely durable - I've had the same Yubikeys in use for years.
  • Cross-platform - can be used on all mainstream operating systems and mobile devices.
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Cons
HID Global
  • I find that sometimes I have had to delete a users fingerprints and re-add them. There must be something going on where the software believes that the user has changed their fingerprints.
  • I have on occasion come across a person where the reader was unable to create fingerprints for that user. It would be interesting to see if the sensitivity of the 4500 reader could be improved on.
  • I find that using the DigitalPersona software makes the users ultimately forget their passwords. Maybe every once in a while the software could require the user to type in their Windows password to help them remember it.
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Yubico
  • I'd feel better if the key were a little more solidly built - it feels a little flimsy
  • The design could also use a cap for the connection - I'm nervous having it on my key chain and users have mentioned the same concerns.
  • There seems to be some cracks forming in the support for security keys which is starting to mitigate the usefulness across an entire ecosystem.
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Likelihood to Renew
HID Global
It is wonderful for multifactor authentication and gives us many options for what we use to authenticate. All of our users use it and it is engrained into our group policies and people would be very disappointed if it went away.
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Yubico
No answers on this topic
Usability
HID Global
I think there are still fundamental enhancements needed to be added to the management consoles and I think there ought to be a Centralized, Windows Based "Thick" Management Application instead of individual utilities which vary from MMCs, Scripts, Wizards, etc.
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Yubico
I give slightly better than average rating because of the complexity in using a Yubikey. It is not as easy as native push notifications for 2FA products, however, it provides much better strength. Rating this higher or lower would be a disservice to people reading this review. If you are in the market for a hardware 2FA tool, Yubikey will be a great asset in your toolbox.
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Reliability and Availability
HID Global
No answers on this topic
Yubico
simple to use and keep on hand to deploy/use
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Performance
HID Global
No answers on this topic
Yubico
its instantaneous!
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Support Rating
HID Global
Extremely poor; I've never encountered such. Professional Services completely dropped us for months. Crossmatch tech support seems like it has 3 techs tops! No response to emails, calls, the absolute worst! I will never recommend DP to anyone.
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Yubico
No answers on this topic
Implementation Rating
HID Global
Could use tools to audit license usage at a more granular level as to allow an administrator to free up licenses from users whom seldom use their biometrics to login.
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Yubico
No answers on this topic
Alternatives Considered
HID Global
We have used One Identity for software tokens. The Defender software tokens were originally included with our bundle and work pretty well for integration into the AnyConnect VPN client with Cisco. All that said, we use the two products for different applications and DP does what it does very well.
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Yubico
Duo and Yubico YubiKeys actually work very well together. We have chosen to use these two products together to make safe and secure MFA (including Passwordless) available to all users. The ease of use that Duo allows for both OTP import and WebAuthn enrollment makes it possible for modern and legacy applications to be protected by Duo MFA via Yubico YubiKeys as the second factor.
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Scalability
HID Global
No answers on this topic
Yubico
deployment is simple and the complex hardware is made simple.
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Return on Investment
HID Global
  • I'm happy to say I'm not involved in budgeting or finance, but the financial benefits are easy to state: Less helpdesk time - helpdesk staff don't have to spend time resetting people's passwords.
  • Users don't have to wait for Helpdesk to get around to helping them log in.
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Yubico
  • It provides security that allows me to feel confident and peace of mind that my account is really hard to hack
  • Easy ROI since it would be really expensive if my account were hacked
  • It's easy and fast to use, so it doesn't slow me down when traveling.
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