What users are saying about
19 Ratings
2 Ratings
19 Ratings
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Score 5.8 out of 100
2 Ratings
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Score 9.9 out of 100

Likelihood to Recommend

Highrise

We chose to work with the Basecamp product and along with it came Highrise. They're a great 37 signals package together. So we chose to work with Highrise because of Basecamp
Anonymous | TrustRadius Reviewer

Lasso CRM

Lasso is a simple and easy-to-use CRM, above and beyond the daily tasks that the sales team or sales assistant complete, it allows our accounting department to generate reports and prepare invoices accordingly for commissions generated based on sales of condos.
Nathalie Harput | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Highrise
Lasso CRM
8.9
Customer data management / contact management
Highrise
Lasso CRM
8.1
Workflow management
Highrise
Lasso CRM
6.3
Opportunity management
Highrise
Lasso CRM
10.0
Integration with email client (e.g., Outlook or Gmail)
Highrise
Lasso CRM
10.0
Interaction tracking
Highrise
Lasso CRM
10.0

Customer Service & Support

Highrise
Lasso CRM
5.0
Help desk management
Highrise
Lasso CRM
5.0

Marketing Automation

Highrise
Lasso CRM
9.9
Lead management
Highrise
Lasso CRM
10.0
Email marketing
Highrise
Lasso CRM
9.9

CRM Project Management

Highrise
Lasso CRM
8.1
Task management
Highrise
Lasso CRM
8.1
Reporting
Highrise
Lasso CRM
8.1

CRM Reporting & Analytics

Highrise
Lasso CRM
6.6
Pipeline visualization
Highrise
Lasso CRM
8.0
Customizable reports
Highrise
Lasso CRM
5.2

Customization

Highrise
Lasso CRM
5.0
Custom fields
Highrise
Lasso CRM
5.0
Custom objects
Highrise
Lasso CRM
5.0

Security

Highrise
Lasso CRM
8.1
Single sign-on capability
Highrise
Lasso CRM
8.0
Role-based user permissions
Highrise
Lasso CRM
8.1

Integrations with 3rd-party Software

Highrise
Lasso CRM
8.0
Marketing automation
Highrise
Lasso CRM
8.0

Platform

Highrise
Lasso CRM
5.0
Mobile access
Highrise
Lasso CRM
5.0

Pros

Highrise

  • Easy batch upload of new contacts - if you gathered names and contact info for a bunch of people at an event or conference or what have you, put it in a spreadsheet and upload it for easy and efficient adding to the database.
  • Simple communication and outreach tracking - each user has an individualized dropbox email address; you can BCC:, CC:, or forward an email to or from a client or contact, and Highrise automatically associates and records that email with the contact in the database.
  • Task assignments - users can create and task assignments associated with specific contacts (ie - Send Suzy J. a gift box on Oct 1; Follow Marla K. and Billy Z. on Twitter & Facebook; Get an updated address from Nathan R.)
  • Tags - easily create lists of contacts who fit certain needs (I need a: food blogger, in TX, who has a Facebook page - we have "food blogger", "TX," and "Facebook" tags in our system) that is then exportable; also useful for knowing the important associations of a particular contact.
Averill Earls | TrustRadius Reviewer

Lasso CRM

  • Easy capture of eleads from multiple sources. Lasso automatically captures potential buyers who submit for more information across multiple sources, including on social media, BDX, our website, and others.
  • Lasso helps keep everything organized, from dividing the sales efforts of multiple sales people across multiple neighborhoods, to allowing us to track which floorplans and lots our potential buyers are interested in.
  • Setting up a robust prospect nurturing plan is easy, allowing our sales team to effortlessly follow pre-determined templates for follow up.
Anonymous | TrustRadius Reviewer

Cons

Highrise

  • Im actually pretty happy with the system as it is. The best aspect of Highrise is that it is very easy to work with - no need to struggle with manuals and lengthy training.
  • Not really a problem I suppose but I pay for Highrise as part of a suite which includes other products - Basecamp, Backpack and Campfire. It would be nice to see more integration between these products.
Derek Jones | TrustRadius Reviewer

Lasso CRM

  • Connection between inventory and sales modules.
  • Calculation of commissions of representatives using the tool (not outside realtors).
  • Price revisions.
Nathalie Harput | TrustRadius Reviewer

Likelihood to Renew

Highrise

Highrise 8.2
Based on 9 answers
Highrise is easy to use, has a nice UI overall, quick to load, and does most of what we need.
Rachel Panush | TrustRadius Reviewer

Lasso CRM

No score
No answers yet
No answers on this topic

Usability

Highrise

Highrise 9.0
Based on 1 answer
It's quick and easy to setup and use. There isn't any feature "bloat". Nothing to struggle with
Derek Jones | TrustRadius Reviewer

Lasso CRM

No score
No answers yet
No answers on this topic

Support Rating

Highrise

Highrise 9.0
Based on 1 answer
They are quick and SO nice. They are very friendly and are eager to help.
Denice Castillo | TrustRadius Reviewer

Lasso CRM

No score
No answers yet
No answers on this topic

Alternatives Considered

Highrise

Highrise is simple to use and is run by the same folks who build Basecamp and 37Signals. We wanted something that would do the essentials without the cumbersome bells and whistles. Salesforce is almost too complicated if you don't have a whole sales operation and analytics division. One day we will probably outgrow Highrise, but not yet.
Blake Baron | TrustRadius Reviewer

Lasso CRM

No answers on this topic

Return on Investment

Highrise

  • Better customer service, I am able to look up client info in a more organized way
  • I feel that our efficiency has really increased. Highrise is a lot faster than our old program
  • Highrise keeps us very organized. but it would be helpful if there was a project management section we could implement
Stephanie Belleville | TrustRadius Reviewer

Lasso CRM

  • Lasso has given us a cost-effective way to manage and nurture our clients, with extra homebuilding-related features to make our efforts more successful.
  • We have an easy way to track the client prospecting and nurturing efforts of sales staff, even those located across the country from the corporate office.
  • Lasso has lead to more effective sales efforts, as client nurturing processes are built right in to the platform for them to follow.
Anonymous | TrustRadius Reviewer

Pricing Details

Highrise

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Highrise Editions & Modules

Edition
Highrise$4.001
  1. Per User Per Month
Additional Pricing Details

Lasso CRM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Lasso CRM Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Highrise
9.0
Lasso CRM
9.9

Likelihood to Renew

Highrise
8.2
Lasso CRM

Usability

Highrise
9.0
Lasso CRM

Support Rating

Highrise
9.0
Lasso CRM

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