What users are saying about
19 Ratings
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Top Rated
2083 Ratings
19 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 5.8 out of 100

monday.com

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
2083 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.6 out of 100

Likelihood to Recommend

Highrise

We chose to work with the Basecamp product and along with it came Highrise. They're a great 37 signals package together. So we chose to work with Highrise because of Basecamp
Anonymous | TrustRadius Reviewer

monday.com

In creative teams such as marketing, design, video, social media I think it's well suited. Even a small start up / small business / freelancers to keep track on projects. It's great for collaboration and as a tool for yourself to organise your workload. I'm not sure if it would be suited for other roles that perhaps a more detailed tool.
Angelita Larrier | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Highrise
monday.com
7.9
Task Management
Highrise
monday.com
9.0
Resource Management
Highrise
monday.com
7.6
Gantt Charts
Highrise
monday.com
8.2
Scheduling
Highrise
monday.com
8.3
Workflow Automation
Highrise
monday.com
7.9
Team Collaboration
Highrise
monday.com
9.1
Support for Agile Methodology
Highrise
monday.com
7.9
Support for Waterfall Methodology
Highrise
monday.com
7.0
Document Management
Highrise
monday.com
7.3
Email integration
Highrise
monday.com
7.5
Mobile Access
Highrise
monday.com
7.9
Timesheet Tracking
Highrise
monday.com
7.8
Change request and Case Management
Highrise
monday.com
7.8
Budget and Expense Management
Highrise
monday.com
7.4

Professional Services Automation

Highrise
monday.com
7.5
Quotes/estimates
Highrise
monday.com
8.1
Project & financial reporting
Highrise
monday.com
7.1
Integration with accounting software
Highrise
monday.com
7.3

Pros

Highrise

  • Easy batch upload of new contacts - if you gathered names and contact info for a bunch of people at an event or conference or what have you, put it in a spreadsheet and upload it for easy and efficient adding to the database.
  • Simple communication and outreach tracking - each user has an individualized dropbox email address; you can BCC:, CC:, or forward an email to or from a client or contact, and Highrise automatically associates and records that email with the contact in the database.
  • Task assignments - users can create and task assignments associated with specific contacts (ie - Send Suzy J. a gift box on Oct 1; Follow Marla K. and Billy Z. on Twitter & Facebook; Get an updated address from Nathan R.)
  • Tags - easily create lists of contacts who fit certain needs (I need a: food blogger, in TX, who has a Facebook page - we have "food blogger", "TX," and "Facebook" tags in our system) that is then exportable; also useful for knowing the important associations of a particular contact.
Averill Earls | TrustRadius Reviewer

monday.com

  • Visualization - We are able to see views of areas in a snap, with project and order status available to everyone immediately.
  • Collaboration - Global team has access to comment on tasks, with audit history downloadable to Excel.
  • Automation - keeping our teams and customer informed using automations saves hours of manual emails and phone calls to departments.
Charlie Garnish | TrustRadius Reviewer

Cons

Highrise

  • Im actually pretty happy with the system as it is. The best aspect of Highrise is that it is very easy to work with - no need to struggle with manuals and lengthy training.
  • Not really a problem I suppose but I pay for Highrise as part of a suite which includes other products - Basecamp, Backpack and Campfire. It would be nice to see more integration between these products.
Derek Jones | TrustRadius Reviewer

monday.com

  • I would like an option to create spreadsheets similar to how a spreadsheet looks on Excel. There are some spreadsheets that I would like created on monday.com, but monday.com will not adapt to what we want the spreadsheet to look like.
Vickie Aldin | TrustRadius Reviewer

Likelihood to Renew

Highrise

Highrise 8.2
Based on 9 answers
Highrise is easy to use, has a nice UI overall, quick to load, and does most of what we need.
Rachel Panush | TrustRadius Reviewer

monday.com

monday.com 8.3
Based on 9 answers
It solves all our needs the exact way we imagined it. coming across monday gave us the feeling that we designed the program ourselves to work for the use cases we had in mind.
Joseph Madere | TrustRadius Reviewer

Usability

Highrise

Highrise 9.0
Based on 1 answer
It's quick and easy to setup and use. There isn't any feature "bloat". Nothing to struggle with
Derek Jones | TrustRadius Reviewer

monday.com

monday.com 8.5
Based on 973 answers
Monday.com is very easy to use. Creating new project boards is fast and onboarding team members to use the tool is very simple. You don't really need a lot of training to use the tool. The automations ability is the key differentiator where you can take away some of the repetitive mundane tasks to save time. It gives good visibility and accountability while managing a project board.
Srinivasa Varma | TrustRadius Reviewer

Support Rating

Highrise

Highrise 9.0
Based on 1 answer
They are quick and SO nice. They are very friendly and are eager to help.
Denice Castillo | TrustRadius Reviewer

monday.com

monday.com 8.1
Based on 939 answers
I've had very little experience with the Customer Success Manager, so I can't give it an accurate rating. I also have little experience with the 24/7 customer support. I've never had to use them before, since I've never had a technical issue with the program. Typically, any issue I come across is easily resolvable by communicating with the owner of the particular board I'm working on at the time.
Judah Justine | TrustRadius Reviewer

Implementation Rating

Highrise

No score
No answers yet
No answers on this topic

monday.com

monday.com 7.1
Based on 6 answers
We signed up for the accounts. Created the accounts. Ran the trial version and tested it live while we were running multiple projects and found that it was fitting our needs perfectly. When the trial ended and we were asked to purchase the full version, we did. We have found other ways to use it and it's a breeze.
Joseph Madere | TrustRadius Reviewer

Alternatives Considered

Highrise

Highrise is simple to use and is run by the same folks who build Basecamp and 37Signals. We wanted something that would do the essentials without the cumbersome bells and whistles. Salesforce is almost too complicated if you don't have a whole sales operation and analytics division. One day we will probably outgrow Highrise, but not yet.
Blake Baron | TrustRadius Reviewer

monday.com

We used an excel spreadsheet to track our month end close process previously which created a lot of issues around only one person being able to be in the checklist at any given time. Additionally, we were unable to have excel notify us when a task we need to have completed was done, but Monday.com has completely changed that for us!
Brian Goldrick | TrustRadius Reviewer

Return on Investment

Highrise

  • Better customer service, I am able to look up client info in a more organized way
  • I feel that our efficiency has really increased. Highrise is a lot faster than our old program
  • Highrise keeps us very organized. but it would be helpful if there was a project management section we could implement
Stephanie Belleville | TrustRadius Reviewer

monday.com

  • Saves time by allowing us to put all the information and updates for certain projects in their own space.
  • Increased productivity by laying out tasks in a more readable and manageable area.
  • Provides easy set up for production because we use it to schedule our screen printing projects so we know which screens need to be ready on which day.
Bryanna Holdridge | TrustRadius Reviewer

Screenshots

Pricing Details

Highrise

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Highrise Editions & Modules

Edition
Highrise$4.001
  1. Per User Per Month
Additional Pricing Details

monday.com

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

monday.com Editions & Modules

Edition
Basic$81
Standard$101
Pro$161
Enterprise$02
  1. per user
  2. Contact us
Additional Pricing Details
Yearly plan: Save 18% Monthly plan also available

Rating Summary

Likelihood to Recommend

Highrise
9.0
monday.com
8.7

Likelihood to Renew

Highrise
8.2
monday.com
8.3

Usability

Highrise
9.0
monday.com
8.5

Reliability and Availability

Highrise
monday.com
9.2

Performance

Highrise
monday.com
8.2

Support Rating

Highrise
9.0
monday.com
8.1

Online Training

Highrise
monday.com
6.4

Implementation Rating

Highrise
monday.com
7.1

Scalability

Highrise
monday.com
7.9

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