What users are saying about
19 Ratings
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Top Rated
600 Ratings
19 Ratings
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Score 5.8 out of 100

SharpSpring

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Top Rated
600 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.6 out of 100

Likelihood to Recommend

Highrise

We chose to work with the Basecamp product and along with it came Highrise. They're a great 37 signals package together. So we chose to work with Highrise because of Basecamp
Anonymous | TrustRadius Reviewer

SharpSpring

SharpSpring would work really well with a team of salespeople because tasks can be assigned to each user of the system. The sales pipelines gives a visual of where prospects are in the sales process. SharpSpring is less appropriate when sales is not a large part of the organization or not every user is up for using the system.
Kaila Troia | TrustRadius Reviewer

Feature Rating Comparison

Email & Online Marketing

Highrise
SharpSpring
7.8
WYSIWYG email editor
Highrise
SharpSpring
7.0
Dynamic content
Highrise
SharpSpring
8.3
Ability to test dynamic content
Highrise
SharpSpring
8.3
Landing pages
Highrise
SharpSpring
7.0
A/B testing
Highrise
SharpSpring
8.5
Mobile optimization
Highrise
SharpSpring
6.3
Email deliverability reporting
Highrise
SharpSpring
7.8
List management
Highrise
SharpSpring
8.7
Triggered drip sequences
Highrise
SharpSpring
8.5

Lead Management

Highrise
SharpSpring
8.5
Lead nurturing
Highrise
SharpSpring
8.6
Lead scoring and grading
Highrise
SharpSpring
8.3
Data quality management
Highrise
SharpSpring
8.5
Automated sales alerts and tasks
Highrise
SharpSpring
8.6

Campaign Management

Highrise
SharpSpring
8.0
Calendaring
Highrise
SharpSpring
8.0
Event/webinar marketing
Highrise
SharpSpring
7.9

Social Media Marketing

Highrise
SharpSpring
6.9
Social sharing and campaigns
Highrise
SharpSpring
6.6
Social profile integration
Highrise
SharpSpring
7.2

Reporting & Analytics

Highrise
SharpSpring
7.5
Dashboards
Highrise
SharpSpring
7.4
Standard reports
Highrise
SharpSpring
8.2
Custom reports
Highrise
SharpSpring
7.0

Platform & Infrastructure

Highrise
SharpSpring
8.0
API
Highrise
SharpSpring
7.5
Role-based workflow & approvals
Highrise
SharpSpring
8.2
Customizability
Highrise
SharpSpring
7.7
Integration with Salesforce.com
Highrise
SharpSpring
8.1
Integration with Microsoft Dynamics CRM
Highrise
SharpSpring
8.4
Integration with SugarCRM
Highrise
SharpSpring
8.3

Pros

Highrise

  • Easy batch upload of new contacts - if you gathered names and contact info for a bunch of people at an event or conference or what have you, put it in a spreadsheet and upload it for easy and efficient adding to the database.
  • Simple communication and outreach tracking - each user has an individualized dropbox email address; you can BCC:, CC:, or forward an email to or from a client or contact, and Highrise automatically associates and records that email with the contact in the database.
  • Task assignments - users can create and task assignments associated with specific contacts (ie - Send Suzy J. a gift box on Oct 1; Follow Marla K. and Billy Z. on Twitter & Facebook; Get an updated address from Nathan R.)
  • Tags - easily create lists of contacts who fit certain needs (I need a: food blogger, in TX, who has a Facebook page - we have "food blogger", "TX," and "Facebook" tags in our system) that is then exportable; also useful for knowing the important associations of a particular contact.
Averill Earls | TrustRadius Reviewer

SharpSpring

  • Moves deals through the sales process. It's very easy to update the sales pipeline.
  • Ease of use. It was very easy for me to learn SharpSpring and continue to use it.
  • Adding contacts and opportunities is simple, and it will warn the user before creating a duplicate contact.
Jason Carlage | TrustRadius Reviewer

Cons

Highrise

  • Im actually pretty happy with the system as it is. The best aspect of Highrise is that it is very easy to work with - no need to struggle with manuals and lengthy training.
  • Not really a problem I suppose but I pay for Highrise as part of a suite which includes other products - Basecamp, Backpack and Campfire. It would be nice to see more integration between these products.
Derek Jones | TrustRadius Reviewer

SharpSpring

  • Custom Form Field - Weakest point of the software for me. Hard to make custom field and options are limited
  • Nuanced Automations are Hard - Lacking some more advanced automation capacities and options
  • Hard Bounces / Suppressions - Very aggressive suppression engine means that active subscribers are "bounced" then removed from email lists suddenly without much recourse
Billy Alguire | TrustRadius Reviewer

Likelihood to Renew

Highrise

Highrise 8.2
Based on 9 answers
Highrise is easy to use, has a nice UI overall, quick to load, and does most of what we need.
Rachel Panush | TrustRadius Reviewer

SharpSpring

SharpSpring 8.1
Based on 30 answers
We have been very impressed with all aspects of this software and the potential for it to radically change how we operate is huge! Support has been exceptional and we have discovered many extra uses for the software than originally thought. Not only will it give us benefits for our company's growth, but for our client's growth as well.
David Fox | TrustRadius Reviewer

Usability

Highrise

Highrise 9.0
Based on 1 answer
It's quick and easy to setup and use. There isn't any feature "bloat". Nothing to struggle with
Derek Jones | TrustRadius Reviewer

SharpSpring

SharpSpring 8.2
Based on 71 answers
This rating is coming from an administrative perspective. With so many features, workflows, dashboards, and more, there is certainly a lot going on, and even the most savvy software user can get a little overwhelmed when trying to decide how to best implement and utilize the platform to its full potential. That being said, the SharpSpring platform is well-implemented and well-organized, with most solutions being fairly intuitive, once you have a grasp of the software. It is fairly easy to learn, but difficult to master. Just like any powerful platform, however, the complexity is worth it, and once you are comfortable navigating and problem solving within SharpSpring, it becomes a great marketing and sales tool which can do virtually anything you need it to.
Christine Mullins | TrustRadius Reviewer

Support Rating

Highrise

Highrise 9.0
Based on 1 answer
They are quick and SO nice. They are very friendly and are eager to help.
Denice Castillo | TrustRadius Reviewer

SharpSpring

SharpSpring 8.7
Based on 80 answers
The support is great which really helps overcome challenges if you become stuck and the training videos are great too. Same-day replies are great and I even got some help with some CSS code on the chat. Not many organizations would do this or even respond.
Darren Winter, MA | TrustRadius Reviewer

Implementation Rating

Highrise

No score
No answers yet
No answers on this topic

SharpSpring

SharpSpring 8.0
Based on 14 answers
Overall I would say to be patient and bring everyone who will be touching the platform to the onboarding sessions. The Virtual Classroom lets you onboard as quickly or slowly as you want. Sales, marketing, design, account management, get 'em all in on it. For the most part, they will be happy to use this platform. I recommend getting as many people as possible to see the SharpSpring demo.
Matthew Maginley | TrustRadius Reviewer

Alternatives Considered

Highrise

Highrise is simple to use and is run by the same folks who build Basecamp and 37Signals. We wanted something that would do the essentials without the cumbersome bells and whistles. Salesforce is almost too complicated if you don't have a whole sales operation and analytics division. One day we will probably outgrow Highrise, but not yet.
Blake Baron | TrustRadius Reviewer

SharpSpring

We have tested and work with several marketing automation/CRM systems over the course of over 25 years in the B-to-B marketing/advertising business, among them are: HubSpot, Marketo, Pardot, Zoho, Salesforce, and many others. SharpSpring continues to be the gold standard for me in terms of overall value and ease of use.
Dave Strand | TrustRadius Reviewer

Return on Investment

Highrise

  • Better customer service, I am able to look up client info in a more organized way
  • I feel that our efficiency has really increased. Highrise is a lot faster than our old program
  • Highrise keeps us very organized. but it would be helpful if there was a project management section we could implement
Stephanie Belleville | TrustRadius Reviewer

SharpSpring

  • We have seen tremendous ROI with this too, as it helps us capture more leads and help predict their value.
  • There is a savings on the time-spent by Sales & Marketing. The tools give us enhanced visibility and make repetitive tasks easy.
  • SharpSpring is a Sales enabler, with features like Lead Assignment and Opportunity Flow. As we have scaled our organization, this system helps make it possible.
Andy Friedman | TrustRadius Reviewer

Screenshots

Pricing Details

Highrise

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Highrise Editions & Modules

Edition
Highrise$4.001
  1. Per User Per Month
Additional Pricing Details

SharpSpring

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

SharpSpring Editions & Modules

Edition
1,000 Contacts$3991
2,500 Contacts$4991
5,000 Contacts$6991
10,000 Contacts$8991
20,000 Contacts$1,2991
  1. per month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Highrise
9.0
SharpSpring
7.9

Likelihood to Renew

Highrise
8.2
SharpSpring
8.1

Usability

Highrise
9.0
SharpSpring
8.2

Reliability and Availability

Highrise
SharpSpring
5.9

Performance

Highrise
SharpSpring
5.6

Support Rating

Highrise
9.0
SharpSpring
8.7

Online Training

Highrise
SharpSpring
4.5

Implementation Rating

Highrise
SharpSpring
8.0

Scalability

Highrise
SharpSpring
3.6

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