What users are saying about
19 Ratings
2 Ratings
19 Ratings
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Score 5.5 out of 100
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.6 out of 100

Feature Set Ratings

    Sales Force Automation

    Highrise

    Feature Set Not Supported
    N/A
    8.0

    TeamWave

    80%
    TeamWave ranks higher in 4/4 features

    Customer data management / contact management

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Workflow management

    N/A
    0 Ratings
    6.0
    60%
    1 Rating

    Opportunity management

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Integration with email client (e.g., Outlook or Gmail)

    N/A
    0 Ratings
    6.0
    60%
    1 Rating

    CRM Project Management

    Highrise

    Feature Set Not Supported
    N/A
    8.0

    TeamWave

    80%
    TeamWave ranks higher in 3/3 features

    Task management

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Billing and invoicing management

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Reporting

    N/A
    0 Ratings
    6.0
    60%
    1 Rating

    CRM Reporting & Analytics

    Highrise

    Feature Set Not Supported
    N/A
    6.0

    TeamWave

    60%
    TeamWave ranks higher in 3/3 features

    Forecasting

    N/A
    0 Ratings
    5.0
    50%
    1 Rating

    Pipeline visualization

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Customizable reports

    N/A
    0 Ratings
    4.0
    40%
    1 Rating

    Customization

    Highrise

    Feature Set Not Supported
    N/A
    6.0

    TeamWave

    60%
    TeamWave ranks higher in 2/2 features

    Custom fields

    N/A
    0 Ratings
    7.0
    70%
    1 Rating

    API for custom integration

    N/A
    0 Ratings
    5.0
    50%
    1 Rating

    Platform

    Highrise

    Feature Set Not Supported
    N/A
    3.0

    TeamWave

    30%
    TeamWave ranks higher in 1/1 features

    Mobile access

    N/A
    0 Ratings
    3.0
    30%
    1 Rating

    Attribute Ratings

    • Highrise is rated higher in 2 areas: Likelihood to Recommend, Usability
    • TeamWave is rated higher in 1 area: Support Rating

    Likelihood to Recommend

    9.0

    Highrise

    90%
    10 Ratings
    8.0

    TeamWave

    80%
    1 Rating

    Likelihood to Renew

    8.2

    Highrise

    82%
    9 Ratings

    TeamWave

    N/A
    0 Ratings

    Usability

    9.0

    Highrise

    90%
    1 Rating
    8.0

    TeamWave

    80%
    1 Rating

    Support Rating

    9.0

    Highrise

    90%
    2 Ratings
    10.0

    TeamWave

    100%
    1 Rating

    Likelihood to Recommend

    Highrise

    We chose to work with the Basecamp product and along with it came Highrise. They're a great 37 signals package together. So we chose to work with Highrise because of Basecamp
    Anonymous | TrustRadius Reviewer

    TeamWave

    Only if you are constrained on cost and you need a good user experience.
    Vikas Manhas | TrustRadius Reviewer

    Pros

    Highrise

    • Easy batch upload of new contacts - if you gathered names and contact info for a bunch of people at an event or conference or what have you, put it in a spreadsheet and upload it for easy and efficient adding to the database.
    • Simple communication and outreach tracking - each user has an individualized dropbox email address; you can BCC:, CC:, or forward an email to or from a client or contact, and Highrise automatically associates and records that email with the contact in the database.
    • Task assignments - users can create and task assignments associated with specific contacts (ie - Send Suzy J. a gift box on Oct 1; Follow Marla K. and Billy Z. on Twitter & Facebook; Get an updated address from Nathan R.)
    • Tags - easily create lists of contacts who fit certain needs (I need a: food blogger, in TX, who has a Facebook page - we have "food blogger", "TX," and "Facebook" tags in our system) that is then exportable; also useful for knowing the important associations of a particular contact.
    Averill Earls | TrustRadius Reviewer

    TeamWave

    • Unlimited users
    • CRM & Project management in one tool
    • Visual Cards
    Vikas Manhas | TrustRadius Reviewer

    Cons

    Highrise

    • Im actually pretty happy with the system as it is. The best aspect of Highrise is that it is very easy to work with - no need to struggle with manuals and lengthy training.
    • Not really a problem I suppose but I pay for Highrise as part of a suite which includes other products - Basecamp, Backpack and Campfire. It would be nice to see more integration between these products.
    Derek Jones | TrustRadius Reviewer

    TeamWave

    • [I feel] Product management is tedious
    • Flexibility of Integration with TPA
    • Mobile App is not robust.
    Vikas Manhas | TrustRadius Reviewer

    Pricing Details

    Highrise

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    $4 Per User Per Month

    Highrise Editions & Modules

    Edition
    Highrise$4.001
    1. Per User Per Month
    Additional Pricing Details

    TeamWave

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    TeamWave Editions & Modules

    Additional Pricing Details

    Likelihood to Renew

    Highrise

    Highrise 8.2
    Based on 9 answers
    Highrise is easy to use, has a nice UI overall, quick to load, and does most of what we need.
    Rachel Panush | TrustRadius Reviewer

    TeamWave

    No score
    No answers yet
    No answers on this topic

    Usability

    Highrise

    Highrise 9.0
    Based on 1 answer
    It's quick and easy to setup and use. There isn't any feature "bloat". Nothing to struggle with
    Derek Jones | TrustRadius Reviewer

    TeamWave

    TeamWave 8.0
    Based on 1 answer
    As the organization scale and capability increases and the cost is not a constraint.
    Vikas Manhas | TrustRadius Reviewer

    Support Rating

    Highrise

    Highrise 9.0
    Based on 2 answers
    They are quick and SO nice. They are very friendly and are eager to help.
    Denice Castillo | TrustRadius Reviewer

    TeamWave

    TeamWave 10.0
    Based on 1 answer
    Responsive and solution oriented.
    Vikas Manhas | TrustRadius Reviewer

    Alternatives Considered

    Highrise

    Highrise is simple to use and is run by the same folks who build Basecamp and 37Signals. We wanted something that would do the essentials without the cumbersome bells and whistles. Salesforce is almost too complicated if you don't have a whole sales operation and analytics division. One day we will probably outgrow Highrise, but not yet.
    Blake Baron | TrustRadius Reviewer

    TeamWave

    TeamWave provides real value for its cost - but after using it for a while the need of real feature which other similar tools offer at higher price starts to become important. Unless you really need those advanced features, TeamWave fits the bill.
    Vikas Manhas | TrustRadius Reviewer

    Return on Investment

    Highrise

    • Better customer service, I am able to look up client info in a more organized way
    • I feel that our efficiency has really increased. Highrise is a lot faster than our old program
    • Highrise keeps us very organized. but it would be helpful if there was a project management section we could implement
    Stephanie Belleville | TrustRadius Reviewer

    TeamWave

    • Easy to scale of operations, since unlimited users are allowed.
    • Database cost is not recurring
    Vikas Manhas | TrustRadius Reviewer

    Screenshots

    Highrise

    TeamWave

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