What users are saying about
75 Ratings
75 Ratings
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Score 9.1 out of 100
5 Ratings
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Score 9.6 out of 100

Likelihood to Recommend

Highspot

If you're looking for a platform to house and manage content for your sellers to leverage in presentations as well as in emails, Highspot is a great asset. It's a very intuitive platform that doesn't have a bunch of fluff to sort through to get to what you are looking for. The ability to create different homepages depending on which department a user is a part of is also a great feature. Our Sales team will log on and see the most important documents for them, and then our Marketing team can log in and see something completely different.
AJ DeMarco | TrustRadius Reviewer

Lead Liaison LMA

I think Lead Liaison could work well for new companies without an existing tech stack as you can also use it as your CRM.For a more mature company, especially one with multiple existing platform, I do not think it is worth switching, as all of the features will likely seem inferior to alternative specialist tools, many of which are cheaper, better supported and better integrated
James Summers | TrustRadius Reviewer

Feature Rating Comparison

Email & Online Marketing

Highspot
Lead Liaison LMA
5.7
WYSIWYG email editor
Highspot
Lead Liaison LMA
1.0
Dynamic content
Highspot
Lead Liaison LMA
9.1
Ability to test dynamic content
Highspot
Lead Liaison LMA
9.1
Landing pages
Highspot
Lead Liaison LMA
1.0
A/B testing
Highspot
Lead Liaison LMA
8.8
Mobile optimization
Highspot
Lead Liaison LMA
9.1
Email deliverability reporting
Highspot
Lead Liaison LMA
1.8
List management
Highspot
Lead Liaison LMA
2.7
Triggered drip sequences
Highspot
Lead Liaison LMA
8.6

Lead Management

Highspot
Lead Liaison LMA
4.6
Lead nurturing
Highspot
Lead Liaison LMA
1.9
Lead scoring and grading
Highspot
Lead Liaison LMA
3.7
Data quality management
Highspot
Lead Liaison LMA
9.1
Automated sales alerts and tasks
Highspot
Lead Liaison LMA
3.6

Campaign Management

Highspot
Lead Liaison LMA
8.7
Calendaring
Highspot
Lead Liaison LMA
8.6
Event/webinar marketing
Highspot
Lead Liaison LMA
8.8

Social Media Marketing

Highspot
Lead Liaison LMA
8.8
Social sharing and campaigns
Highspot
Lead Liaison LMA
8.8
Social profile integration
Highspot
Lead Liaison LMA
8.8

Reporting & Analytics

Highspot
Lead Liaison LMA
1.2
Dashboards
Highspot
Lead Liaison LMA
1.8
Standard reports
Highspot
Lead Liaison LMA
1.0
Custom reports
Highspot
Lead Liaison LMA
1.0

Platform & Infrastructure

Highspot
Lead Liaison LMA
6.3
API
Highspot
Lead Liaison LMA
1.0
Role-based workflow & approvals
Highspot
Lead Liaison LMA
8.8
Customizability
Highspot
Lead Liaison LMA
1.0
Integration with Salesforce.com
Highspot
Lead Liaison LMA
9.1
Integration with Microsoft Dynamics CRM
Highspot
Lead Liaison LMA
9.1
Integration with SugarCRM
Highspot
Lead Liaison LMA
9.1

Pros

Highspot

  • Outlook Plug-In is very easy to use and allows users to easily access Highspot content
  • Highspot provides instant feedback when an email is opened and data about the length of time the reader spent in the document.
  • Overall ease of use. Highspot is very easy to use and navigation is very intuitive.
Martyn Baker | TrustRadius Reviewer

Lead Liaison LMA

  • The form customization is perfect. Very easy to use.
  • The insight we get from the form's (GPS) data is nice as we do not have to mandate fields anymore.
  • The ability to pass thru a lot of data on the back end works for our process. The internal receiver (customer service or sales reps) of the form data knows exactly what campaign the lead came from, what clinical specialty is tied to the prospect and what product is of interest. All seamlessly.
Linda Stacy | TrustRadius Reviewer

Cons

Highspot

  • Sometimes I cannot see what slides are in my deck during a live pitch, so I'm flying blind as I'm presenting. I know my content well so I can manage it, but it makes it hard when you have to jump from slide to slide instead of just straight through the presentation.
Katie Carlson | TrustRadius Reviewer

Lead Liaison LMA

  • Would be nice for a note section in the contacts OR a complete CRM within
  • Honestly, at this point I could not make any "worthy" suggestions I am happy thus far!
Cindy K. Brown | TrustRadius Reviewer

Likelihood to Renew

Highspot

No score
No answers yet
No answers on this topic

Lead Liaison LMA

Lead Liaison LMA 9.1
Based on 1 answer
Why move from a product that is help grown the speed on Marketing ROI? We see that the dashboards, flexibility and tracking are meeting and exceeding the business needs we had outlined. The support they provide is consistent, available and responsive. They will work with you until your issue is resolved.
Troy Rockman | TrustRadius Reviewer

Usability

Highspot

Highspot 8.0
Based on 2 answers
I use Highspot every day. It is basically my go-to spot to find anything I need to know about the product, like pricing and internal processes. It also helps me provide value-added emails to my prospects with extreme ease. Without Highspot I would not have the current success that I have right now in sales.
Anonymous | TrustRadius Reviewer

Lead Liaison LMA

Lead Liaison LMA 8.2
Based on 1 answer
One item you did not ask, but should be in around customer support. They do a great job of working with you, training and ongoing questions. Lead Liaison is always available and easy to get answers. The dashboards are great to gain business trends. The social media management is easy and a great way to ensure content is being tracked. The ability to gain tracking code for additional tactics. Our team enjoys the easy access and useability. We work with our clients to make sure they have a tool that we can use to scale for their needs. Lead Liaison makes it easy for us to help clients understand that Marketing ROI is closer to their finger tips than ever before.
Troy Rockman | TrustRadius Reviewer

Support Rating

Highspot

Highspot 9.4
Based on 13 answers
I have not needed any customer support until now, I guess this is because they work on a proactive maintenance of the platform. We have an internal team working with Highspot so if I need help I go to my internal team not directly to Highspot. I have never heard any complaints.
Mauricio Belmonte Mireles | TrustRadius Reviewer

Lead Liaison LMA

Lead Liaison LMA 9.1
Based on 1 answer
Lead Liaison has tremendous support. I''ve never gone more than a hour or so without a response. They are quick to understand my request, review the options for solution and deliver the best option with the best outcome. Also, the good part is that I don't need support all the time because the product is so easy.
Troy Rockman | TrustRadius Reviewer

Implementation Rating

Highspot

No score
No answers yet
No answers on this topic

Lead Liaison LMA

Lead Liaison LMA 9.1
Based on 1 answer
Any issue with the adoption of the product were on our end. I wish we had the band width to run faster so we can know more faster. Our team enjoys the dashboards and ease of using the product. I know our clients are appreciating the results of the information as well.
Troy Rockman | TrustRadius Reviewer

Alternatives Considered

Highspot

Dropbox was sufficient for storing content in an easy to access space but, provided us no value beyond that. SharePoint actually made us less productive due to the amount of time our sales team had to spend searching for the right piece of content. Neither solution provided us any analytics as to what content was being used/engaged with.

Highspot provided us with intuitive content search and organization with the ability to tag keywords, search queries, and fine-tune categorization of all of our content. Highspot also provided us with direct feedback when our customer or prospective customers were viewing content which enabled us to follow-up at the perfect time and was directly attributed to several closed won opportunities. Their Outlook integration is the icing on the top as it allows our sales team to share content, access email templates, and link communication back to Salesforce without ever having to leave the email client. With these features combined Highspot has made me drastically more productive and efficient in my work.
Kyle Dowling | TrustRadius Reviewer

Lead Liaison LMA

We were poached from a competitor where we were getting 2600% ROI. This was a bad business decision on our part. Lead Liaison promised the same level of visitor identification with many more extra features but it never stacked up. After 12 months we actually did not see a return on investment greater than the original investment. Conversely the competitor has seen a 1700% ROI just in month 1 upon returning to them. So having using Lead Forensics before and after using Lead Liaison it's clear what the variable is.
James Summers | TrustRadius Reviewer

Return on Investment

Highspot

  • Sending out content to prospects and being able to track views
  • Easily find case studies and resources by industry to share with clients
  • You are able to upload you own custom content to highspot to share out to clients (Slide Decks)
Karam Virk | TrustRadius Reviewer

Lead Liaison LMA

  • Ability to create custom forms per campaign.
Linda Stacy | TrustRadius Reviewer

Screenshots

Pricing Details

Highspot

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Highspot Editions & Modules

Additional Pricing Details

Lead Liaison LMA

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
$499*

* Depends on package

Lead Liaison LMA Editions & Modules

Edition
Visitor Tracking$2501
Sales and Marketing Automation$5002
  1. Page Views per Month
  2. # of Licensed Contacts
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Highspot
8.9
Lead Liaison LMA
1.0

Likelihood to Renew

Highspot
Lead Liaison LMA
9.1

Usability

Highspot
8.0
Lead Liaison LMA
8.2

Support Rating

Highspot
9.4
Lead Liaison LMA
9.1

Implementation Rating

Highspot
Lead Liaison LMA
9.1

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