MediaFire vs. OpenText Hightail

It is well suited for large file sharing and file syncing. Easy to collaborate the files and provide access. File encryption, some features are pretty limited like the ease of use on front end as well. Customer support can be better and improve customer loyalty. Design can be improved for easier navigation and use.

Incentivized

Hightail is my go-to source when I need to send large files that would never fit as regular attachments. That being said, sometimes there are files that would perfectly fit as attachments but I want the security that Hightail provides when sending sensitive or private material. It's very comforting knowing that the content I'm sending is only being received and viewed by the intended parties. It's also comforting for my clients when it's THEIR content that I'm sending for review.

Incentivized

• FileDrop feature. This is an amazing functionality that increases collaboration among our team. People can drop files in a specific folder related to a project and we can keep it organized.
• Mobile Apps for Android and iOS. The apps works pretty well and you can carry your files everywhere.
• Regular and Instant Uploads - MediaFire checks for the exact same file in the cloud. If it finds it, the upload will be instant. Otherwise, it proceeds with regular upload.
• Multiple Upload Types - Basic, Flash and HTML5

Incentivized

• Management of content, communication, spaces, and projects in general.
• Control of processes, tasks and activities between the different members of teams.
• Collaborative work through different media and channels.

Incentivized

• Download Page - When you generate a link to download some files it redirects users to a specific page where they can download the file. The page is sometimes confusing and with a lot of ads which can be a little bit annoying.
• Customization Option - you can find a customization section in "Settings", but there are just a few things that you can really customize. Maybe improving this would be nice to allow you personalize your environment (for companies, for instance).
• Blocked options for the free version - There are a lot of interesting options that are available just for business and pro versions. If you could at least test it before upgrading your version it would help users decide.
• Lack of PC sync client - Would be great if you could install a PC client that would synchronize your files.
• Problems when refreshing your files list in the browser. Sometimes it gets slow and you have to refresh the entire page to continue.

Incentivized

• Some of our recipients are not very tech-savvy and can get confused with how to download a file. There is some room for improvement by making it clearer where the user should click to download the file.

Incentivized

MediaFire's Pro Pricing is cheaper than Dropbox, although they're less known in the industry. I trust them with important documents, and they [have] never lost a file, whereas I can't say the same about other services like theirs. Customer service is fast and friendly if you need them, and their site is very clean and clutter free, which (to me) is important.

Incentivized

Honestly, once we started using Google Drive more efficiently and saw what improvements OpenText Hightail had made, it was hard to choose. But now that we more consistently use Google Drive, I use it probably 75% more than I use OpenText Hightail for the same tasks. I'm not sure how much longer I'll be a customer at OpenText but it's great to have both options.

Incentivized

• Thanks to MediaFire I have been able to recover information stored many years ago on their servers, since they usually do not delete files after a certain time.
• It has helped me to be able to backup sensitive information from long before the existence of massive clouds, so if you did not make these backups you had to lose all the information, but thanks to half fire that did not happen to me.

• Hightail simply saves time. We no longer struggle with trying to meet the requirements of OutLook. When we have a file that is too large to send via OutLook we just "hightail it".

Incentivized