What users are saying about
575 Ratings
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Score 7.6 out of 100
317 Ratings
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Score 7.5 out of 100

Feature Set Ratings

  • HipChat (discontinued) ranks higher in 3 feature sets: Project Management, Communication, File Sharing & Management

Project Management

7.3

HipChat (discontinued)

73%
2.5

Microsoft Yammer

25%
Microsoft Yammer ranks higher in 5/7 features

Mobile Access

7.3
73%
98 Ratings
5.4
54%
36 Ratings

Search

7.2
72%
104 Ratings
5.8
58%
36 Ratings

Task Management

N/A
0 Ratings
1.3
13%
23 Ratings

Gantt Charts

N/A
0 Ratings
1.1
11%
11 Ratings

Scheduling

N/A
0 Ratings
1.2
12%
16 Ratings

Workflow Automation

N/A
0 Ratings
1.2
12%
18 Ratings

Visual planning tools

N/A
0 Ratings
1.3
13%
20 Ratings

Communication

7.3

HipChat (discontinued)

73%
4.9

Microsoft Yammer

49%
HipChat (discontinued) ranks higher in 5/8 features

Chat

7.7
77%
134 Ratings
7.3
73%
37 Ratings

Notifications

7.7
77%
132 Ratings
8.5
85%
41 Ratings

Discussions

6.5
65%
112 Ratings
6.5
65%
40 Ratings

Surveys

8.0
80%
36 Ratings
7.1
71%
31 Ratings

Internal knowledgebase

7.0
70%
43 Ratings
2.4
24%
30 Ratings

Integrates with GoToMeeting

7.0
70%
23 Ratings
2.1
21%
12 Ratings

Integrates with Gmail and Google Hangouts

N/A
0 Ratings
1.1
11%
11 Ratings

Integrates with Outlook

N/A
0 Ratings
3.9
39%
30 Ratings

File Sharing & Management

6.3

HipChat (discontinued)

63%
3.9

Microsoft Yammer

39%
HipChat (discontinued) ranks higher in 4/8 features

Video files

6.5
65%
86 Ratings
8.0
80%
29 Ratings

Audio files

6.8
68%
74 Ratings
8.0
80%
27 Ratings

Access control

6.5
65%
61 Ratings
1.4
14%
29 Ratings

Advanced security features

5.8
58%
51 Ratings
1.4
14%
25 Ratings

Integrates with Google Drive

6.0
60%
28 Ratings
1.1
11%
12 Ratings

Device sync

6.0
60%
56 Ratings
1.2
12%
22 Ratings

Versioning

N/A
0 Ratings
7.0
70%
24 Ratings

Document collaboration

N/A
0 Ratings
3.3
33%
28 Ratings

Attribute Ratings

  • HipChat (discontinued) is rated higher in 3 areas: Likelihood to Recommend, Likelihood to Renew, Implementation Rating
  • Microsoft Yammer is rated higher in 1 area: Usability
  • HipChat (discontinued) and Microsoft Yammer are tied in 1 area: Support Rating

Likelihood to Recommend

6.8

HipChat (discontinued)

68%
135 Ratings
5.4

Microsoft Yammer

54%
51 Ratings

Likelihood to Renew

9.8

HipChat (discontinued)

98%
2 Ratings
6.9

Microsoft Yammer

69%
10 Ratings

Usability

7.2

HipChat (discontinued)

72%
8 Ratings
9.0

Microsoft Yammer

90%
3 Ratings

Availability

HipChat (discontinued)

N/A
0 Ratings
8.0

Microsoft Yammer

80%
2 Ratings

Performance

HipChat (discontinued)

N/A
0 Ratings
9.0

Microsoft Yammer

90%
2 Ratings

Support Rating

7.0

HipChat (discontinued)

70%
10 Ratings
7.0

Microsoft Yammer

70%
24 Ratings

Online Training

HipChat (discontinued)

N/A
0 Ratings
7.0

Microsoft Yammer

70%
2 Ratings

Implementation Rating

8.4

HipChat (discontinued)

84%
6 Ratings
8.0

Microsoft Yammer

80%
2 Ratings

Product Scalability

7.2

HipChat (discontinued)

72%
10 Ratings

Microsoft Yammer

N/A
0 Ratings

Likelihood to Recommend

HipChat (discontinued)

Well suited for
Cross-teams communication.
Webhooks support.Easy integrations with Atlassian products and other systems as well. File sharing directly or in a group.Video/Audio calls.
Not suited for:
Lacks apps integration like Slack.
Lacks quality with video calls.
Slow file transfer for large files.
Frequent downtime due to app instability.
Anonymous | TrustRadius Reviewer

Microsoft Yammer

Yammer provides a social network experience for the enterprise, providing a "Facebook for work". Its mobile app provides an excellent user experience, showing the full mix of communications happening across topics and teams. The web app, while it hasn't evolved much in the last few years, provides a good experience consuming news. Personally, I use Yammer every morning to see what's happening across my company and comment, like, and share to interact across silos.As long as the size of the network inside of Yammer is managed - likely partitioning a large organization into business units, etc., - then Yammer provides an excellent platform for social news and "bottom up" collaboration across teams. Its free-form posting style, including articles and polls for interactive content, helps break down silos across the organization. Contrasted with the boring world of email, Yammer is a tantalizing world of pictures, GIFs, and videos.At LiveTiles, we share company and team news via Yammer, enabling others to see the progress and milestones - from a new office to a new customer - without the heavy burden of a company newsletter or similarly curated content. Even though we have fully adopted Teams for day-to-day, intra-team communication, Yammer is still the gold standard for inter-team communication.
Erik Ralston | TrustRadius Reviewer

Pros

HipChat (discontinued)

  • HipChat is the first enterprise team chat application, hence it invented the idea of itself.
  • Cross-platform support and hence runs on most of the computing devices
  • Efficient search
  • Completely free for smaller teams
  • Webhooks +1
  • Integrations with Atlassian products and other systems as well. For example, Infra monitoring applications.
  • Custom emojis
  • Media and file sharing directly or in a group
  • Video chat
Bhargav Nanekalva | TrustRadius Reviewer

Microsoft Yammer

  • Employees from around the globe get to follow, share and discuss a myriad of business topics on Yammer, our business social network. They get to start conversations, collaborate on files and organize projects so one can go further, faster. Plus the ease of asking questions, finding expertise and offer feedback on a topic without leaving the application you’re in saves time and keeps employees engaged.
  • When one works with teammates in Yammer groups, ideas fly! Do you have an important message to share with the rest of the community? We utilize Yammer to reach who you want within the company when you want, so no one misses a thing. Yammer brings the global conversation straight to you.
Marcos Sola | TrustRadius Reviewer

Cons

HipChat (discontinued)

  • Mobile app is not very responsive on iOS. Sometimes connection to Hipchat servers is taking too long even on good networks.
  • Both mobile and desktop versions have no alphabetical or recent sorting for groups and chat rooms.
  • Video and audio calls are pretty useless, they're slow and not always work.
  • The whole user interface is simple but very outdated - apparently Atlassian didn't focus too much on Hipchat even though they tried in the last 2 years.
Anonymous | TrustRadius Reviewer

Microsoft Yammer

  • Editing functionality would be warmly welcomed by my team. There's currently no way to edit posts in Yammer once they've been posted. If a typo is bothering you, you'll have to delete your post and re-post with the edited text.
  • Yammer's design leaves something to be desired. Document editing is not great.
  • No obvious way to sort/organize files uploaded to Yammer. If files from a certain user are needed, you'll have to go to their profile and sift through their uploaded files.
Kyle Legg | TrustRadius Reviewer

Pricing Details

HipChat (discontinued)

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Starting Price

$0 per user

HipChat (discontinued) Editions & Modules

Edition
HipChat Basic$01
HipChat Plus$21
  1. per user
Additional Pricing Details
For Server pricing info please visit https://www.hipchat.com/server (Only $1.20/user/month at the highest user tier!)

Microsoft Yammer

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Microsoft Yammer Editions & Modules

Additional Pricing Details

Likelihood to Renew

HipChat (discontinued)

HipChat (discontinued) 9.8
Based on 2 answers
If they fix the bugs the last update gave that are causing hipchat to crash more often.
Anonymous | TrustRadius Reviewer

Microsoft Yammer

Microsoft Yammer 6.9
Based on 10 answers
Microsoft is dedicated to continual improvement on Yammer. They realize the value that Yammer brings to the table with their clients. In the short time that we have had Yammer implemented, we are just now beginning to see the strong impact it has on becoming more effective and efficient around collaboration.
Vivian Thacker | TrustRadius Reviewer

Usability

HipChat (discontinued)

HipChat (discontinued) 7.2
Based on 8 answers
The app itself had a pleasant if not generic interface. As a user experience expert and engineer I can say the interface is fairly intuitive if not bland. It does what you expect it to do and it's available on iOS and Android devices. If I recall it was generally pretty light weight in terms of installation size.
Joe Tresca | TrustRadius Reviewer

Microsoft Yammer

Microsoft Yammer 9.0
Based on 3 answers
Overall easy to use and intuitive, although limited in the possibility to personalize layout and look & feel of a site. Some functionalities are not easy to use, like document editing, but some others are quick and effective (posts and tagging above all). Performance and responsiveness of the Yammer site is typically acceptable, in my experience.
Stefano Tempesta | TrustRadius Reviewer

Reliability and Availability

HipChat (discontinued)

No score
No answers yet
No answers on this topic

Microsoft Yammer

Microsoft Yammer 8.0
Based on 2 answers
Very available
Danielle Brigida | TrustRadius Reviewer

Performance

HipChat (discontinued)

No score
No answers yet
No answers on this topic

Microsoft Yammer

Microsoft Yammer 9.0
Based on 2 answers
It's a simple product but it does provide value.
Danielle Brigida | TrustRadius Reviewer

Support Rating

HipChat (discontinued)

HipChat (discontinued) 7.0
Based on 10 answers
HipChat support is good . Responds in timely manner when ever we have raised the request via email , phone and gives us continue update on the request .Though most of the questions are answered by HipChat FAQs , but they can still improve it and add more to the knowledge base .
Ajay Akunuri | TrustRadius Reviewer

Microsoft Yammer

Microsoft Yammer 7.0
Based on 24 answers
We have never had to use the support for Yammer. The tool works well and we have not come across any bugs. User Interface is simple and easy to use, similar to other forum type products, thereby removing the need for any extensive training. Team members are invited in and immediately are able to start using the tool.
Nikhil George | TrustRadius Reviewer

Online Training

HipChat (discontinued)

No score
No answers yet
No answers on this topic

Microsoft Yammer

Microsoft Yammer 7.0
Based on 2 answers
The training that Microsoft provides is very generic training for Yammer. I like the fact the training is short and easy to understand
Vivian Thacker | TrustRadius Reviewer

Implementation Rating

HipChat (discontinued)

HipChat (discontinued) 8.4
Based on 6 answers
I don't have insights as I was not a part of the implementation. However, I love the end product
Sara Sayre | TrustRadius Reviewer

Microsoft Yammer

Microsoft Yammer 8.0
Based on 2 answers
We organically implemented the product
Danielle Brigida | TrustRadius Reviewer

Alternatives Considered

HipChat (discontinued)

We tried a lot of chat clients before choosing HipChat. The Skype for Business UI on the Mac side was 5 years old and terrible. Mac users hated the app including our CTO. Cisco Jabber was expensive to license and maintain; Skype was open to the public which took time away due to users dealing with spam and could allow viruses and malware. HipChat being a closed product, centrally managed and available to try without an upfront investment was perfect for our environment. All our Agile teams have their own room, chat and can communicate with others quickly and easily.
Eric Broz | TrustRadius Reviewer

Microsoft Yammer

Microsoft Yammer far exceeded expectations when the company I work for switched from SharePoint. There was a limited learning curve, and a bit of training need, but generally the transition was smooth. SharePoint, while it proved to be useful company-wide, we have found that Microsoft Yammer creates more of a social network within departments. Microsoft Yammer provides a personal employee communication and information sharing
Anonymous | TrustRadius Reviewer

Scalability

HipChat (discontinued)

HipChat (discontinued) 7.2
Based on 10 answers
Actually I never shared of HipChat using with more than 25 persons in team simultaneously, but I believe it can be scaled for much largest collaboration teams. At least it works flawlessly for us, with transparent integration with Jira, and I am not see any reasons for some troubles for work at big scale.
Vladimir Salnikov | TrustRadius Reviewer

Microsoft Yammer

No score
No answers yet
No answers on this topic

Return on Investment

HipChat (discontinued)

  • HipChat has increased the effiency with which I am able to communicate with my coworkers, particularly those who work out of other offices. Having a light, portable messaging solution has been beneficial for checking in on small things without the need to send emails or schedule phone calls.
Christina Wofford | TrustRadius Reviewer

Microsoft Yammer

  • Adoption. When an ESN is implemented the wrong way, e.g. you force it on the organization without explaining the benefits for the user and not providing enough instructions and training to get started, it may well backfire on you and build a wall of resistance from the organization. Thus, to create ROI you need to think before you launch Yammer, and take help from people who know how to do it, e.g. a CSM or a CM.
  • Belonging. Yammer makes people feel more involved and up to date on what's happening. This increase employee engagement and helps management to steer the organization in the right direction.
  • Find blind spots. Yammer enables people to share ideas and prototypes with many people both within the company and invited customers (via an external network). This is a great way to discover blind spots and other flaws, to give you time to adjust them before going to market with a new product or service.
  • Find expertise. Yammer makes it much faster for anyone to find answers. Thus, time spent on finding an answer to a customers questions is not only reduced enormously, but Yammer enables you to get answers to questions that earlier was left unanswered because you couldn't find information at all.
  • Collaboration. To work together to create a presentation, social media content, a newsletter, a report, is much easier and faster when using Yammer. And you can get valuable input from people you never thought of asking.
Joakim Berg | TrustRadius Reviewer

Screenshots

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