What users are saying about
12 Ratings
567 Ratings
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Score 7.5 out of 100
12 Ratings
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Score 9.2 out of 100

Likelihood to Recommend

HipChat (discontinued)

Well suited for
Cross-teams communication.
Webhooks support.Easy integrations with Atlassian products and other systems as well. File sharing directly or in a group.Video/Audio calls.
Not suited for:
Lacks apps integration like Slack.
Lacks quality with video calls.
Slow file transfer for large files.
Frequent downtime due to app instability.
Anonymous | TrustRadius Reviewer

Nifty

I've found myself recommending Nifty to other business owners as well as for personal use. I've personally found it to be invaluable when it comes to:
  • Daily / Weekly / Monthly / Quarterly recurring tasks
  • Creating templates for company processes such as new product creation, marketing strategy, on-boarding, quarterly goals, content management
  • Having forms zapped into a new task from multiple locations ensuring they're never overlooked
  • Having clear milestones and timelines for projects
  • Communicating on projects, tasks, and just in general
  • Assigning different components of projects to different people
  • Creating prior requirements that must be completed before completing the task
Ashlie Pappas | TrustRadius Reviewer

Feature Rating Comparison

Project Management

HipChat (discontinued)
7.3
Nifty
9.4
Mobile Access
HipChat (discontinued)
7.3
Nifty
8.7
Search
HipChat (discontinued)
7.2
Nifty
Task Management
HipChat (discontinued)
Nifty
9.5
Resource Management
HipChat (discontinued)
Nifty
9.7
Gantt Charts
HipChat (discontinued)
Nifty
9.5
Scheduling
HipChat (discontinued)
Nifty
9.5
Workflow Automation
HipChat (discontinued)
Nifty
9.8
Team Collaboration
HipChat (discontinued)
Nifty
10.0
Support for Agile Methodology
HipChat (discontinued)
Nifty
9.0
Support for Waterfall Methodology
HipChat (discontinued)
Nifty
9.5
Document Management
HipChat (discontinued)
Nifty
10.0
Email integration
HipChat (discontinued)
Nifty
9.0
Timesheet Tracking
HipChat (discontinued)
Nifty
9.0
Change request and Case Management
HipChat (discontinued)
Nifty
9.0
Budget and Expense Management
HipChat (discontinued)
Nifty
9.3

Communication

HipChat (discontinued)
7.3
Nifty
Chat
HipChat (discontinued)
7.8
Nifty
Notifications
HipChat (discontinued)
7.8
Nifty
Discussions
HipChat (discontinued)
6.5
Nifty
Surveys
HipChat (discontinued)
8.0
Nifty
Internal knowledgebase
HipChat (discontinued)
7.0
Nifty
Integrates with GoToMeeting
HipChat (discontinued)
7.0
Nifty

File Sharing & Management

HipChat (discontinued)
6.3
Nifty
Video files
HipChat (discontinued)
6.5
Nifty
Audio files
HipChat (discontinued)
6.8
Nifty
Access control
HipChat (discontinued)
6.5
Nifty
Advanced security features
HipChat (discontinued)
5.7
Nifty
Integrates with Google Drive
HipChat (discontinued)
6.0
Nifty
Device sync
HipChat (discontinued)
6.0
Nifty

Professional Services Automation

HipChat (discontinued)
Nifty
9.2
Quotes/estimates
HipChat (discontinued)
Nifty
9.0
Project & financial reporting
HipChat (discontinued)
Nifty
9.3

Pros

HipChat (discontinued)

  • HipChat is the first enterprise team chat application, hence it invented the idea of itself.
  • Cross-platform support and hence runs on most of the computing devices
  • Efficient search
  • Completely free for smaller teams
  • Webhooks +1
  • Integrations with Atlassian products and other systems as well. For example, Infra monitoring applications.
  • Custom emojis
  • Media and file sharing directly or in a group
  • Video chat
Bhargav Nanekalva | TrustRadius Reviewer

Nifty

  • Time & expense tracking
  • Task and issue management
  • Direct messaging
  • Collaboration on documents
Toby Bottin | TrustRadius Reviewer

Cons

HipChat (discontinued)

  • Mobile app is not very responsive on iOS. Sometimes connection to Hipchat servers is taking too long even on good networks.
  • Both mobile and desktop versions have no alphabetical or recent sorting for groups and chat rooms.
  • Video and audio calls are pretty useless, they're slow and not always work.
  • The whole user interface is simple but very outdated - apparently Atlassian didn't focus too much on Hipchat even though they tried in the last 2 years.
Anonymous | TrustRadius Reviewer

Nifty

  • Nifty's private chat feature doesn’t work well.
  • Its interface is complex most specifically for beginners.
Wiliam Alifie-Joise | TrustRadius Reviewer

Likelihood to Renew

HipChat (discontinued)

HipChat (discontinued) 8.4
Based on 3 answers
If they fix the bugs the last update gave that are causing hipchat to crash more often.
Anonymous | TrustRadius Reviewer

Nifty

No score
No answers yet
No answers on this topic

Usability

HipChat (discontinued)

HipChat (discontinued) 7.3
Based on 9 answers
The app itself had a pleasant if not generic interface. As a user experience expert and engineer I can say the interface is fairly intuitive if not bland. It does what you expect it to do and it's available on iOS and Android devices. If I recall it was generally pretty light weight in terms of installation size.
Joe Tresca | TrustRadius Reviewer

Nifty

No score
No answers yet
No answers on this topic

Support Rating

HipChat (discontinued)

HipChat (discontinued) 7.0
Based on 12 answers
HipChat support is good . Responds in timely manner when ever we have raised the request via email , phone and gives us continue update on the request .Though most of the questions are answered by HipChat FAQs , but they can still improve it and add more to the knowledge base .
Ajay Akunuri | TrustRadius Reviewer

Nifty

No score
No answers yet
No answers on this topic

Implementation Rating

HipChat (discontinued)

HipChat (discontinued) 8.6
Based on 8 answers
I don't have insights as I was not a part of the implementation. However, I love the end product
Sara Sayre | TrustRadius Reviewer

Nifty

No score
No answers yet
No answers on this topic

Alternatives Considered

HipChat (discontinued)

We tried a lot of chat clients before choosing HipChat. The Skype for Business UI on the Mac side was 5 years old and terrible. Mac users hated the app including our CTO. Cisco Jabber was expensive to license and maintain; Skype was open to the public which took time away due to users dealing with spam and could allow viruses and malware. HipChat being a closed product, centrally managed and available to try without an upfront investment was perfect for our environment. All our Agile teams have their own room, chat and can communicate with others quickly and easily.
Eric Broz | TrustRadius Reviewer

Nifty

We've tried several project management tools and most of them lacked the features we exactly needed. Jira was the last we tested and it was complicated to handle as projects grew bigger. Nifty is structured well and has major features that can handle big projects and does well in keeping track of current and past projects. The whole team loves Nifty
Candace Mitchell | TrustRadius Reviewer

Scalability

HipChat (discontinued)

HipChat (discontinued) 7.2
Based on 10 answers
Actually I never shared of HipChat using with more than 25 persons in team simultaneously, but I believe it can be scaled for much largest collaboration teams. At least it works flawlessly for us, with transparent integration with Jira, and I am not see any reasons for some troubles for work at big scale.
Vladimir Salnikov | TrustRadius Reviewer

Nifty

No score
No answers yet
No answers on this topic

Return on Investment

HipChat (discontinued)

  • HipChat has increased the effiency with which I am able to communicate with my coworkers, particularly those who work out of other offices. Having a light, portable messaging solution has been beneficial for checking in on small things without the need to send emails or schedule phone calls.
Christina Wofford | TrustRadius Reviewer

Nifty

  • It's paid for itself many times over in being able to use just one platform instead of paying for multiple platforms to do what Nifty does in pieces
  • The time saved from knowing all project management is in one central location
  • Time saved from having templates and the ease of use
Ashlie Pappas | TrustRadius Reviewer

Screenshots

Pricing Details

HipChat (discontinued)

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

HipChat (discontinued) Editions & Modules

Edition
HipChat Basic$01
HipChat Plus$21
  1. per user
Additional Pricing Details
For Server pricing info please visit https://www.hipchat.com/server (Only $1.20/user/month at the highest user tier!)

Nifty

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$89/mo*

* simple flat-rate pricing

Nifty Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

HipChat (discontinued)
6.8
Nifty
9.5

Likelihood to Renew

HipChat (discontinued)
8.4
Nifty

Usability

HipChat (discontinued)
7.3
Nifty

Support Rating

HipChat (discontinued)
7.0
Nifty

Implementation Rating

HipChat (discontinued)
8.6
Nifty

Scalability

HipChat (discontinued)
7.2
Nifty

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