What users are saying about
13 Ratings
576 Ratings
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Score 7.9 out of 100
13 Ratings
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Score 9.3 out of 100

Feature Set Ratings

  • Nifty ranks higher in 1 feature set: Project Management

Project Management

7.3

HipChat (discontinued)

73%
9.7

Nifty

97%
Nifty ranks higher in 14/15 features

Mobile Access

7.3
73%
98 Ratings
10.0
100%
3 Ratings

Search

7.2
72%
104 Ratings
N/A
0 Ratings

Task Management

N/A
0 Ratings
9.1
91%
3 Ratings

Resource Management

N/A
0 Ratings
9.6
96%
3 Ratings

Gantt Charts

N/A
0 Ratings
10.0
100%
3 Ratings

Scheduling

N/A
0 Ratings
10.0
100%
3 Ratings

Workflow Automation

N/A
0 Ratings
9.6
96%
3 Ratings

Team Collaboration

N/A
0 Ratings
10.0
100%
3 Ratings

Support for Agile Methodology

N/A
0 Ratings
10.0
100%
1 Rating

Support for Waterfall Methodology

N/A
0 Ratings
10.0
100%
3 Ratings

Document Management

N/A
0 Ratings
9.6
96%
3 Ratings

Email integration

N/A
0 Ratings
10.0
100%
2 Ratings

Timesheet Tracking

N/A
0 Ratings
8.6
86%
3 Ratings

Change request and Case Management

N/A
0 Ratings
9.0
90%
3 Ratings

Budget and Expense Management

N/A
0 Ratings
10.0
100%
2 Ratings

Communication

7.3

HipChat (discontinued)

73%

Nifty

Feature Set Not Supported
N/A
HipChat (discontinued) ranks higher in 6/6 features

Chat

7.7
77%
133 Ratings
N/A
0 Ratings

Notifications

7.7
77%
131 Ratings
N/A
0 Ratings

Discussions

6.5
65%
111 Ratings
N/A
0 Ratings

Surveys

7.9
79%
35 Ratings
N/A
0 Ratings

Internal knowledgebase

7.0
70%
43 Ratings
N/A
0 Ratings

Integrates with GoToMeeting

7.0
70%
23 Ratings
N/A
0 Ratings

File Sharing & Management

6.3

HipChat (discontinued)

63%

Nifty

Feature Set Not Supported
N/A
HipChat (discontinued) ranks higher in 6/6 features

Video files

6.5
65%
86 Ratings
N/A
0 Ratings

Audio files

6.8
68%
74 Ratings
N/A
0 Ratings

Access control

6.5
65%
61 Ratings
N/A
0 Ratings

Advanced security features

5.8
58%
50 Ratings
N/A
0 Ratings

Integrates with Google Drive

6.0
60%
28 Ratings
N/A
0 Ratings

Device sync

6.0
60%
56 Ratings
N/A
0 Ratings

Professional Services Automation

HipChat (discontinued)

Feature Set Not Supported
N/A
9.4

Nifty

94%
Nifty ranks higher in 2/2 features

Quotes/estimates

N/A
0 Ratings
8.8
88%
2 Ratings

Project & financial reporting

N/A
0 Ratings
10.0
100%
2 Ratings

Attribute Ratings

  • Nifty is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

6.8

HipChat (discontinued)

68%
134 Ratings
8.9

Nifty

89%
3 Ratings

Likelihood to Renew

9.8

HipChat (discontinued)

98%
2 Ratings

Nifty

N/A
0 Ratings

Usability

7.2

HipChat (discontinued)

72%
8 Ratings

Nifty

N/A
0 Ratings

Support Rating

7.0

HipChat (discontinued)

70%
10 Ratings

Nifty

N/A
0 Ratings

Implementation Rating

8.4

HipChat (discontinued)

84%
6 Ratings

Nifty

N/A
0 Ratings

Ease of integration

7.6

HipChat (discontinued)

76%
8 Ratings

Nifty

N/A
0 Ratings

Product Scalability

7.2

HipChat (discontinued)

72%
10 Ratings

Nifty

N/A
0 Ratings

Likelihood to Recommend

Atlassian

Well suited for
Cross-teams communication.
Webhooks support. Easy integrations with Atlassian products and other systems as well. File sharing directly or in a group. Video/Audio calls.
Not suited for:
Lacks apps integration like Slack.
Lacks quality with video calls.
Slow file transfer for large files.
Frequent downtime due to app instability.
Read full review

Nifty

I've found myself recommending Nifty to other business owners as well as for personal use. I've personally found it to be invaluable when it comes to:
  • Daily / Weekly / Monthly / Quarterly recurring tasks
  • Creating templates for company processes such as new product creation, marketing strategy, on-boarding, quarterly goals, content management
  • Having forms zapped into a new task from multiple locations ensuring they're never overlooked
  • Having clear milestones and timelines for projects
  • Communicating on projects, tasks, and just in general
  • Assigning different components of projects to different people
  • Creating prior requirements that must be completed before completing the task
Read full review

Pros

Atlassian

  • HipChat is the first enterprise team chat application, hence it invented the idea of itself.
  • Cross-platform support and hence runs on most of the computing devices
  • Efficient search
  • Completely free for smaller teams
  • Webhooks +1
  • Integrations with Atlassian products and other systems as well. For example, Infra monitoring applications.
  • Custom emojis
  • Media and file sharing directly or in a group
  • Video chat
Read full review

Nifty

  • An overview of project timelines and milestones.
  • One-on-one or group conversations.
  • Tracking the status of projects and tasks.
Read full review

Cons

Atlassian

  • Mobile app is not very responsive on iOS. Sometimes connection to Hipchat servers is taking too long even on good networks.
  • Both mobile and desktop versions have no alphabetical or recent sorting for groups and chat rooms.
  • Video and audio calls are pretty useless, they're slow and not always work.
  • The whole user interface is simple but very outdated - apparently Atlassian didn't focus too much on Hipchat even though they tried in the last 2 years.
Read full review

Nifty

  • Time Expense could be improved since we cannot edit the previous/past time logs entered.
  • Lacks expense management and Purchase order management functionality
  • Newest product updates are not always stable and I had to reach Nifty's support team a couple of times in the past to fix the issues with new updates e.g. our document management and meeting integrations had to be re-authorized
Read full review

Pricing Details

HipChat (discontinued)

Starting Price

$0 per user

Editions & Modules

HipChat (discontinued) editions and modules pricing
EditionModules
HipChat Basic$01
HipChat Plus$22

Footnotes

  1. per user
  2. per user

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

For Server pricing info please visit https://www.hipchat.com/server (Only $1.20/user/month at the highest user tier!)

Nifty

Starting Price

$0

Editions & Modules

Nifty editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    Optional $89/mo

    Additional Details

    Likelihood to Renew

    Atlassian

    If they fix the bugs the last update gave that are causing hipchat to crash more often.
    Read full review

    Nifty

    No answers on this topic

    Usability

    Atlassian

    The app itself had a pleasant if not generic interface. As a user experience expert and engineer I can say the interface is fairly intuitive if not bland. It does what you expect it to do and it's available on iOS and Android devices. If I recall it was generally pretty light weight in terms of installation size.
    Read full review

    Nifty

    No answers on this topic

    Support Rating

    Atlassian

    HipChat support is good . Responds in timely manner when ever we have raised the request via email , phone and gives us continue update on the request .Though most of the questions are answered by HipChat FAQs , but they can still improve it and add more to the knowledge base .
    Read full review

    Nifty

    No answers on this topic

    Implementation Rating

    Atlassian

    I don't have insights as I was not a part of the implementation. However, I love the end product
    Read full review

    Nifty

    No answers on this topic

    Alternatives Considered

    Atlassian

    We tried a lot of chat clients before choosing HipChat. The Skype for Business UI on the Mac side was 5 years old and terrible. Mac users hated the app including our CTO. Cisco Jabber was expensive to license and maintain; Skype was open to the public which took time away due to users dealing with spam and could allow viruses and malware. HipChat being a closed product, centrally managed and available to try without an upfront investment was perfect for our environment. All our Agile teams have their own room, chat and can communicate with others quickly and easily.
    Read full review

    Nifty

    There's no comparison. Nifty does what all of these do all in one place (with the exception of Slack's community aspect with hashtagging - not sure if Nifty can do this, never tried) Nifty even has the ability to import directly from many other platforms - I've personally imported projects from Trello and Asana, saving tons of time in migration.
    Read full review

    Scalability

    Atlassian

    Actually I never shared of HipChat using with more than 25 persons in team simultaneously, but I believe it can be scaled for much largest collaboration teams. At least it works flawlessly for us, with transparent integration with Jira, and I am not see any reasons for some troubles for work at big scale.
    Read full review

    Nifty

    No answers on this topic

    Return on Investment

    Atlassian

    • HipChat has increased the effiency with which I am able to communicate with my coworkers, particularly those who work out of other offices. Having a light, portable messaging solution has been beneficial for checking in on small things without the need to send emails or schedule phone calls.
    Read full review

    Nifty

    • Consistent communications.
    • Staying on project schedule.
    • Aligned projects with business strategies.
    Read full review

    Screenshots

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