What users are saying about
2 Ratings
567 Ratings
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Score 7.5 out of 100
2 Ratings
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Score 9 out of 100

Likelihood to Recommend

HipChat (discontinued)

Well suited for
Cross-teams communication.
Webhooks support.Easy integrations with Atlassian products and other systems as well. File sharing directly or in a group.Video/Audio calls.
Not suited for:
Lacks apps integration like Slack.
Lacks quality with video calls.
Slow file transfer for large files.
Frequent downtime due to app instability.
Anonymous | TrustRadius Reviewer

Tresorit

Good scenario: Wanting to have your files stored by an independent group that specializes in secure file storage. The ability to have files stored on servers that are not domestic is a big plus too. We had issues in the past with a solution that went down when the US AWS East Coast servers had an issue; Tresorit is insulated from these problems and appears to handle load balancing as well. Not good scenario: If you want to have outside parties, upload files/share files with you within your Tresorit environment. There is no way of doing this, and this is a real operational problem.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Project Management

HipChat (discontinued)
7.3
Tresorit
Mobile Access
HipChat (discontinued)
7.3
Tresorit
Search
HipChat (discontinued)
7.2
Tresorit

Communication

HipChat (discontinued)
7.3
Tresorit
Chat
HipChat (discontinued)
7.8
Tresorit
Notifications
HipChat (discontinued)
7.8
Tresorit
Discussions
HipChat (discontinued)
6.5
Tresorit
Surveys
HipChat (discontinued)
8.0
Tresorit
Internal knowledgebase
HipChat (discontinued)
7.0
Tresorit
Integrates with GoToMeeting
HipChat (discontinued)
7.0
Tresorit

File Sharing & Management

HipChat (discontinued)
6.2
Tresorit
4.7
Video files
HipChat (discontinued)
6.5
Tresorit
2.0
Audio files
HipChat (discontinued)
6.8
Tresorit
2.0
Access control
HipChat (discontinued)
6.5
Tresorit
2.0
Advanced security features
HipChat (discontinued)
5.7
Tresorit
Integrates with Google Drive
HipChat (discontinued)
6.0
Tresorit
Device sync
HipChat (discontinued)
6.0
Tresorit
10.0
Document collaboration
HipChat (discontinued)
Tresorit
2.0
File search
HipChat (discontinued)
Tresorit
10.0

Cloud Storage Security & Administration

HipChat (discontinued)
Tresorit
7.7
User and role management
HipChat (discontinued)
Tresorit
9.0
File organization
HipChat (discontinued)
Tresorit
5.0
Device management
HipChat (discontinued)
Tresorit
9.0

Cloud Storage Platform

HipChat (discontinued)
Tresorit
8.0
Performance
HipChat (discontinued)
Tresorit
6.0
Reliability
HipChat (discontinued)
Tresorit
10.0

Pros

HipChat (discontinued)

  • HipChat is the first enterprise team chat application, hence it invented the idea of itself.
  • Cross-platform support and hence runs on most of the computing devices
  • Efficient search
  • Completely free for smaller teams
  • Webhooks +1
  • Integrations with Atlassian products and other systems as well. For example, Infra monitoring applications.
  • Custom emojis
  • Media and file sharing directly or in a group
  • Video chat
Bhargav Nanekalva | TrustRadius Reviewer

Tresorit

  • Support
  • Secure Storage
Anonymous | TrustRadius Reviewer

Cons

HipChat (discontinued)

  • Mobile app is not very responsive on iOS. Sometimes connection to Hipchat servers is taking too long even on good networks.
  • Both mobile and desktop versions have no alphabetical or recent sorting for groups and chat rooms.
  • Video and audio calls are pretty useless, they're slow and not always work.
  • The whole user interface is simple but very outdated - apparently Atlassian didn't focus too much on Hipchat even though they tried in the last 2 years.
Anonymous | TrustRadius Reviewer

Tresorit

  • Shared Folders with outside guests, to collaborate with them (collect uploads).
  • Removal of data-cap on file size, and right now, there is one, and it's an issue when storing rich media (such as startup pitch videos, etc.).
Anonymous | TrustRadius Reviewer

Likelihood to Renew

HipChat (discontinued)

HipChat (discontinued) 8.4
Based on 3 answers
If they fix the bugs the last update gave that are causing hipchat to crash more often.
Anonymous | TrustRadius Reviewer

Tresorit

No score
No answers yet
No answers on this topic

Usability

HipChat (discontinued)

HipChat (discontinued) 7.3
Based on 9 answers
The app itself had a pleasant if not generic interface. As a user experience expert and engineer I can say the interface is fairly intuitive if not bland. It does what you expect it to do and it's available on iOS and Android devices. If I recall it was generally pretty light weight in terms of installation size.
Joe Tresca | TrustRadius Reviewer

Tresorit

No score
No answers yet
No answers on this topic

Support Rating

HipChat (discontinued)

HipChat (discontinued) 7.0
Based on 12 answers
HipChat support is good . Responds in timely manner when ever we have raised the request via email , phone and gives us continue update on the request .Though most of the questions are answered by HipChat FAQs , but they can still improve it and add more to the knowledge base .
Ajay Akunuri | TrustRadius Reviewer

Tresorit

Tresorit 9.0
Based on 2 answers
Exceptionally responsive. This is something we needed from our storage provider. We are continuously accessing the information, and downtime or technical issues would be and are unacceptable. We have had no downtime issues so far, and Support has been responsive to us whenever needed. Exactly what we needed from their service.
Anonymous | TrustRadius Reviewer

Implementation Rating

HipChat (discontinued)

HipChat (discontinued) 8.6
Based on 8 answers
I don't have insights as I was not a part of the implementation. However, I love the end product
Sara Sayre | TrustRadius Reviewer

Tresorit

No score
No answers yet
No answers on this topic

Alternatives Considered

HipChat (discontinued)

We tried a lot of chat clients before choosing HipChat. The Skype for Business UI on the Mac side was 5 years old and terrible. Mac users hated the app including our CTO. Cisco Jabber was expensive to license and maintain; Skype was open to the public which took time away due to users dealing with spam and could allow viruses and malware. HipChat being a closed product, centrally managed and available to try without an upfront investment was perfect for our environment. All our Agile teams have their own room, chat and can communicate with others quickly and easily.
Eric Broz | TrustRadius Reviewer

Tresorit

Secure and independently operated. We selected Tresorit for its secure file storage capabilities that the other services (except SpiderOak) did not provide. Tresorit is a zero-knowledge system, which gives us a lot of comforts when it comes to secure data storage. SpiderOak was a close alternative, but they have been in continuous development to provide competitive features, and still haven't provided what we needed (SpiderOak has promised features for several years at this point).
Anonymous | TrustRadius Reviewer

Scalability

HipChat (discontinued)

HipChat (discontinued) 7.2
Based on 10 answers
Actually I never shared of HipChat using with more than 25 persons in team simultaneously, but I believe it can be scaled for much largest collaboration teams. At least it works flawlessly for us, with transparent integration with Jira, and I am not see any reasons for some troubles for work at big scale.
Vladimir Salnikov | TrustRadius Reviewer

Tresorit

No score
No answers yet
No answers on this topic

Return on Investment

HipChat (discontinued)

  • HipChat has increased the effiency with which I am able to communicate with my coworkers, particularly those who work out of other offices. Having a light, portable messaging solution has been beneficial for checking in on small things without the need to send emails or schedule phone calls.
Christina Wofford | TrustRadius Reviewer

Tresorit

  • Ensures our business is able to remain operational.
  • Provides comfort on data security and compliance.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

HipChat (discontinued)

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

HipChat (discontinued) Editions & Modules

Edition
HipChat Basic$01
HipChat Plus$21
  1. per user
Additional Pricing Details
For Server pricing info please visit https://www.hipchat.com/server (Only $1.20/user/month at the highest user tier!)

Tresorit

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Tresorit Editions & Modules

Edition
Business11.51
Solo$231
Premium9.51
Small Business18.51
  1. per user
Additional Pricing Details

Rating Summary

Likelihood to Recommend

HipChat (discontinued)
6.8
Tresorit
9.0

Likelihood to Renew

HipChat (discontinued)
8.4
Tresorit

Usability

HipChat (discontinued)
7.3
Tresorit

Support Rating

HipChat (discontinued)
7.0
Tresorit
9.0

Implementation Rating

HipChat (discontinued)
8.6
Tresorit

Scalability

HipChat (discontinued)
7.2
Tresorit

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