What users are saying about
4 Ratings
576 Ratings
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Score 7.8 out of 100
4 Ratings
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Score 7.1 out of 100

Feature Set Ratings

  • HipChat (discontinued) ranks higher in 1 feature set: File Sharing & Management

Project Management

7.3

HipChat (discontinued)

73%

Tresorit

Feature Set Not Supported
N/A
HipChat (discontinued) ranks higher in 2/2 features

Mobile Access

7.3
73%
98 Ratings
N/A
0 Ratings

Search

7.2
72%
104 Ratings
N/A
0 Ratings

Communication

7.3

HipChat (discontinued)

73%

Tresorit

Feature Set Not Supported
N/A
HipChat (discontinued) ranks higher in 6/6 features

Chat

7.7
77%
133 Ratings
N/A
0 Ratings

Notifications

7.7
77%
131 Ratings
N/A
0 Ratings

Discussions

6.5
65%
111 Ratings
N/A
0 Ratings

Surveys

7.9
79%
35 Ratings
N/A
0 Ratings

Internal knowledgebase

7.0
70%
43 Ratings
N/A
0 Ratings

Integrates with GoToMeeting

7.0
70%
23 Ratings
N/A
0 Ratings

File Sharing & Management

6.3

HipChat (discontinued)

63%
4.7

Tresorit

47%
HipChat (discontinued) ranks higher in 5/8 features

Video files

6.5
65%
86 Ratings
2.0
20%
1 Rating

Audio files

6.8
68%
74 Ratings
2.0
20%
1 Rating

Access control

6.5
65%
61 Ratings
2.0
20%
1 Rating

Advanced security features

5.8
58%
50 Ratings
N/A
0 Ratings

Integrates with Google Drive

6.0
60%
28 Ratings
N/A
0 Ratings

Device sync

6.0
60%
56 Ratings
10.0
100%
1 Rating

Document collaboration

N/A
0 Ratings
2.0
20%
1 Rating

File search

N/A
0 Ratings
10.0
100%
1 Rating

Cloud Storage Security & Administration

HipChat (discontinued)

Feature Set Not Supported
N/A
7.7

Tresorit

77%
Tresorit ranks higher in 3/3 features

User and role management

N/A
0 Ratings
9.0
90%
1 Rating

File organization

N/A
0 Ratings
5.0
50%
1 Rating

Device management

N/A
0 Ratings
9.0
90%
1 Rating

Cloud Storage Platform

HipChat (discontinued)

Feature Set Not Supported
N/A
8.0

Tresorit

80%
Tresorit ranks higher in 2/2 features

Performance

N/A
0 Ratings
6.0
60%
1 Rating

Reliability

N/A
0 Ratings
10.0
100%
1 Rating

Attribute Ratings

  • Tresorit is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

6.8

HipChat (discontinued)

68%
134 Ratings
9.0

Tresorit

90%
1 Rating

Likelihood to Renew

9.8

HipChat (discontinued)

98%
2 Ratings

Tresorit

N/A
0 Ratings

Usability

7.2

HipChat (discontinued)

72%
8 Ratings

Tresorit

N/A
0 Ratings

Support Rating

7.0

HipChat (discontinued)

70%
10 Ratings
9.0

Tresorit

90%
2 Ratings

Implementation Rating

8.4

HipChat (discontinued)

84%
6 Ratings

Tresorit

N/A
0 Ratings

Ease of integration

7.6

HipChat (discontinued)

76%
8 Ratings

Tresorit

N/A
0 Ratings

Product Scalability

7.2

HipChat (discontinued)

72%
10 Ratings

Tresorit

N/A
0 Ratings

Likelihood to Recommend

Atlassian

Well suited for
Cross-teams communication.
Webhooks support. Easy integrations with Atlassian products and other systems as well. File sharing directly or in a group. Video/Audio calls.
Not suited for:
Lacks apps integration like Slack.
Lacks quality with video calls.
Slow file transfer for large files.
Frequent downtime due to app instability.
Read full review

Tresorit

Good scenario: Wanting to have your files stored by an independent group that specializes in secure file storage. The ability to have files stored on servers that are not domestic is a big plus too. We had issues in the past with a solution that went down when the US AWS East Coast servers had an issue; Tresorit is insulated from these problems and appears to handle load balancing as well. Not good scenario: If you want to have outside parties, upload files/share files with you within your Tresorit environment. There is no way of doing this, and this is a real operational problem.
Read full review

Pros

Atlassian

  • HipChat is the first enterprise team chat application, hence it invented the idea of itself.
  • Cross-platform support and hence runs on most of the computing devices
  • Efficient search
  • Completely free for smaller teams
  • Webhooks +1
  • Integrations with Atlassian products and other systems as well. For example, Infra monitoring applications.
  • Custom emojis
  • Media and file sharing directly or in a group
  • Video chat
Read full review

Tresorit

  • Support
  • Secure Storage
Read full review

Cons

Atlassian

  • Mobile app is not very responsive on iOS. Sometimes connection to Hipchat servers is taking too long even on good networks.
  • Both mobile and desktop versions have no alphabetical or recent sorting for groups and chat rooms.
  • Video and audio calls are pretty useless, they're slow and not always work.
  • The whole user interface is simple but very outdated - apparently Atlassian didn't focus too much on Hipchat even though they tried in the last 2 years.
Read full review

Tresorit

  • Shared Folders with outside guests, to collaborate with them (collect uploads).
  • Removal of data-cap on file size, and right now, there is one, and it's an issue when storing rich media (such as startup pitch videos, etc.).
Read full review

Pricing Details

HipChat (discontinued)

Starting Price

$0 per user

Editions & Modules

HipChat (discontinued) editions and modules pricing
EditionModules
HipChat Basic$01
HipChat Plus$22

Footnotes

  1. per user
  2. per user

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

For Server pricing info please visit https://www.hipchat.com/server (Only $1.20/user/month at the highest user tier!)

Tresorit

Starting Price

$23 per user

Editions & Modules

Tresorit editions and modules pricing
EditionModules
Business11.51
Solo232
Premium9.53
Small Business18.54

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Likelihood to Renew

Atlassian

If they fix the bugs the last update gave that are causing hipchat to crash more often.
Read full review

Tresorit

No answers on this topic

Usability

Atlassian

The app itself had a pleasant if not generic interface. As a user experience expert and engineer I can say the interface is fairly intuitive if not bland. It does what you expect it to do and it's available on iOS and Android devices. If I recall it was generally pretty light weight in terms of installation size.
Read full review

Tresorit

No answers on this topic

Support Rating

Atlassian

HipChat support is good . Responds in timely manner when ever we have raised the request via email , phone and gives us continue update on the request .Though most of the questions are answered by HipChat FAQs , but they can still improve it and add more to the knowledge base .
Read full review

Tresorit

Exceptionally responsive. This is something we needed from our storage provider. We are continuously accessing the information, and downtime or technical issues would be and are unacceptable. We have had no downtime issues so far, and Support has been responsive to us whenever needed. Exactly what we needed from their service.
Read full review

Implementation Rating

Atlassian

I don't have insights as I was not a part of the implementation. However, I love the end product
Read full review

Tresorit

No answers on this topic

Alternatives Considered

Atlassian

We tried a lot of chat clients before choosing HipChat. The Skype for Business UI on the Mac side was 5 years old and terrible. Mac users hated the app including our CTO. Cisco Jabber was expensive to license and maintain; Skype was open to the public which took time away due to users dealing with spam and could allow viruses and malware. HipChat being a closed product, centrally managed and available to try without an upfront investment was perfect for our environment. All our Agile teams have their own room, chat and can communicate with others quickly and easily.
Read full review

Tresorit

Secure and independently operated. We selected Tresorit for its secure file storage capabilities that the other services (except SpiderOak) did not provide. Tresorit is a zero-knowledge system, which gives us a lot of comforts when it comes to secure data storage. SpiderOak was a close alternative, but they have been in continuous development to provide competitive features, and still haven't provided what we needed (SpiderOak has promised features for several years at this point).
Read full review

Scalability

Atlassian

Actually I never shared of HipChat using with more than 25 persons in team simultaneously, but I believe it can be scaled for much largest collaboration teams. At least it works flawlessly for us, with transparent integration with Jira, and I am not see any reasons for some troubles for work at big scale.
Read full review

Tresorit

No answers on this topic

Return on Investment

Atlassian

  • HipChat has increased the effiency with which I am able to communicate with my coworkers, particularly those who work out of other offices. Having a light, portable messaging solution has been beneficial for checking in on small things without the need to send emails or schedule phone calls.
Read full review

Tresorit

  • Ensures our business is able to remain operational.
  • Provides comfort on data security and compliance.
Read full review

Screenshots

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