Accurate Background vs. HireRight

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Accurate Background
Score 6.4 out of 10
N/A
Accurate Background is a provider of compliant, automated workforce screening solutions. The vendor states that over 16,000 global organizations trust them to mitigate risk, reduce cost, and deliver a positive candidate screening experience. The vendor further states that their full suite of compliant screening services lets users verify candidate backgrounds without sacrificing individualized attention or cutting corners. The technology is designed to reduce time…N/A
HireRight
Score 7.6 out of 10
N/A
HireRight is a background screening solution designed to support international and multinational organizations, as well as small businesses. It can function as a standalone product, or integrate with other ATS products with broader recruitment features.N/A
Pricing
Accurate BackgroundHireRight
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Accurate BackgroundHireRight
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Accurate BackgroundHireRight
Considered Both Products
Accurate Background

No answer on this topic

HireRight
Chose HireRight
Because of the integration option, it is easy to setup compared to its alternative. The hiring process is very easy and it keeps the records of every employee safely. It provides scalability and flexibility so cost can be reduced and the number of customization options provided …
Chose HireRight
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Top Pros
Top Cons
Best Alternatives
Accurate BackgroundHireRight
Small Businesses
Arcoro HR
Arcoro HR
Score 8.2 out of 10
Arcoro HR
Arcoro HR
Score 8.2 out of 10
Medium-sized Companies
Paycom
Paycom
Score 7.2 out of 10
Paycom
Paycom
Score 7.2 out of 10
Enterprises

No answers on this topic

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
Accurate BackgroundHireRight
Likelihood to Recommend
6.0
(5 ratings)
8.3
(33 ratings)
Likelihood to Renew
-
(0 ratings)
9.1
(2 ratings)
Usability
-
(0 ratings)
8.0
(1 ratings)
Support Rating
-
(0 ratings)
8.8
(7 ratings)
User Testimonials
Accurate BackgroundHireRight
Likelihood to Recommend
Accurate Background
Very well suited for our company because of their pricing, reliability, speed, detail, and user experience. I don't think there are any scenarios where Accurate wouldn't work for a business
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HireRight, LLC
HireRight's background checking has some improvements and could hold some more historical data more than 150 days. We have had employees move from one jobsite to the other for this client and we can't look up if they have had a background check done through HireRight before if it is more than 150 days, so we end up ordering another one and duplicate/pay for extra background checks
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Pros
Accurate Background
  • Customer service
  • Accuracy
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HireRight, LLC
  • Customer service is very useful and we get a swift response from them.
  • It is integrated with our workflow so its easy to set up.
  • It creates a record of each employee in the system which makes it simple to store data safely.
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Cons
Accurate Background
  • The screening process on the US side took 4+ months to be implemented even though there was no specific request or difficulty on our side: we have a very basic need that Accurate Background is supposed to be implementing easily.
  • Twice in the past Accurate Background's reports have shown blank records ... for people with a criminal history.
  • I receive on a regular basis from Accurate services emails asking for more information. But sometimes this email is not for me but for the candidate. And you never know what complementary information is required. You just receive an email stating "we need more information". You have to chase them to know what they need.
  • I have recently received a message stating that a search is complete. When you open the record, you realize the search has been abandoned. There is a sentence at the end of it stating that you have received an email from their services.... when you have received nothing.
  • All the above shows that there is minimum interaction with real people from their services, that their automatic messages are not complete nor accurate, and that their search results just cannot be trusted.
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HireRight, LLC
  • HireRight is good platform which provides great support on verification process.
  • I would request to speed up the verification cycle as it takes more than 2 weeks for completion of verification process. Where in mine was rejected at first time and again it took 1 more weeks for providing final confirmation. Request to reduce this time.
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Likelihood to Renew
Accurate Background
No answers on this topic
HireRight, LLC
There have been no issues with this vendor. They provide exactly what they claimed they would and have excellent customer service
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Usability
Accurate Background
No answers on this topic
HireRight, LLC
Always room for improvement that could make the platform a lot more user friendly and easier to navigate
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Support Rating
Accurate Background
No answers on this topic
HireRight, LLC
Front line support, which is what our users are forced to deal with, rarely offers timely and acceptable solutions. To get good results, I often have to escalate issues to our account manager (who is wonderful). It seems as though any support request that is handled through normal channels takes far too long to be completed.
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Alternatives Considered
Accurate Background
Accurate is much better. The most thorough background check company I have ever used.
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HireRight, LLC
I enjoy HireRight much more as I am able to have more customizable features in the application as well as run reports that allow me to have increased efficiency in the hire process and know where all employees are in the process at any point in time. We selected HireRight due to these features as well as the decreased licensing cost.
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Return on Investment
Accurate Background
  • Our turn around time has decreased by half as far as complete background checks are concerned. This allows us to keep our candidates and improve their experience.
  • We averaged a savings of over $2,000/year thanks to Accurate's ability to create customized packages.
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HireRight, LLC
  • HireRight is a Pay as You Go platform, so there are no long-term contracts to worry about. We customized our template for the information we consistently need and fill in the demographics. I would say that the ROI is 100% - we have been able to vet out the less desirable candidates based on some of the information.
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ScreenShots