ADP Workforce Now vs. HireRight

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ADP Workforce Now
Score 8.0 out of 10
Mid-Size Companies (51-1,000 employees)
ADP Workforce Now is a cloud-based HR platform for mid-sized businesses. It features customizable modules of various HR services that businesses can tailor to their specific needs, as well as regulatory monitoring and alerts to help businesses remain compliant.N/A
HireRight
Score 7.6 out of 10
N/A
HireRight is a background screening solution designed to support international and multinational organizations, as well as small businesses. It can function as a standalone product, or integrate with other ATS products with broader recruitment features.N/A
Pricing
ADP Workforce NowHireRight
Editions & Modules
Essential
Contact sales team
Enhanced
Contact sales team
Complete
Contact sales team
HR Pro
Contact sales team
Payroll Essentials
Contact sales team
HR Plus
Contact sales team
Hiring Advantage
Contact sales team
Performance Plus
Contact sales team
No answers on this topic
Offerings
Pricing Offerings
ADP Workforce NowHireRight
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeRequiredNo setup fee
Additional DetailsPlease contact ADP for a product demo and ask about a hands-on "test drive" of Workforce Now.
More Pricing Information
Community Pulse
ADP Workforce NowHireRight
Considered Both Products
ADP Workforce Now

No answer on this topic

HireRight
Chose HireRight
HireRight is easier to use and had faster results. I have also had less issues on the candidate side when it comes to them completing the electronic release form or disputing an adverse action decision.
Top Pros
Top Cons
Features
ADP Workforce NowHireRight
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
ADP Workforce Now
7.7
1022 Ratings
2% below category average
HireRight
-
Ratings
Employee demographic data8.1903 Ratings00 Ratings
Employment history8.2939 Ratings00 Ratings
Job profiles and administration8.0890 Ratings00 Ratings
Workflow for transfers, promotions, pay raises, etc.7.5917 Ratings00 Ratings
Organizational charting6.7643 Ratings00 Ratings
Organization and location management7.5704 Ratings00 Ratings
Compliance data (COBRA, OSHA, etc.)7.6648 Ratings00 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
ADP Workforce Now
8.0
1034 Ratings
0% below category average
HireRight
-
Ratings
Pay calculation8.7995 Ratings00 Ratings
Support for external payroll vendors7.5389 Ratings00 Ratings
Off-cycle/On-Demand payment7.9294 Ratings00 Ratings
Benefit plan administration7.9798 Ratings00 Ratings
Direct deposit files8.7983 Ratings00 Ratings
Salary revision and increment management7.9769 Ratings00 Ratings
Reimbursement management7.7468 Ratings00 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
ADP Workforce Now
7.7
844 Ratings
5% below category average
HireRight
-
Ratings
Approval workflow8.0766 Ratings00 Ratings
Balance details7.6800 Ratings00 Ratings
Annual carry-forward and encashment7.6648 Ratings00 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
ADP Workforce Now
8.0
1014 Ratings
1% below category average
HireRight
-
Ratings
View and generate pay and benefit information8.3977 Ratings00 Ratings
Update personal information8.6968 Ratings00 Ratings
View company policy documentation8.2782 Ratings00 Ratings
Employee recognition7.0366 Ratings00 Ratings
View job history7.732 Ratings00 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
ADP Workforce Now
6.0
12 Ratings
25% below category average
HireRight
-
Ratings
Tracking of all physical assets6.012 Ratings00 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
ADP Workforce Now
7.1
944 Ratings
7% below category average
HireRight
-
Ratings
Report builder7.4927 Ratings00 Ratings
Pre-built reports7.6923 Ratings00 Ratings
Ability to combine HR data with external data6.4550 Ratings00 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
ADP Workforce Now
7.2
116 Ratings
11% below category average
HireRight
-
Ratings
New hire portal7.6112 Ratings00 Ratings
Manager tracking tools6.892 Ratings00 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
ADP Workforce Now
7.8
311 Ratings
4% below category average
HireRight
-
Ratings
Corporate goal setting7.9240 Ratings00 Ratings
Individual goal setting7.9291 Ratings00 Ratings
Line-of sight-visibility7.5238 Ratings00 Ratings
Performance tracking7.9284 Ratings00 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
ADP Workforce Now
7.3
402 Ratings
8% below category average
HireRight
-
Ratings
Performance plans7.3361 Ratings00 Ratings
Performance improvement plans7.2309 Ratings00 Ratings
Review status tracking7.5366 Ratings00 Ratings
Review reminders7.3378 Ratings00 Ratings
Multiple review frequency7.2313 Ratings00 Ratings
Succession Planning
Comparison of Succession Planning features of Product A and Product B
ADP Workforce Now
6.0
7 Ratings
27% below category average
HireRight
-
Ratings
Create succession plans/pools5.86 Ratings00 Ratings
Candidate ranking5.86 Ratings00 Ratings
Candidate search6.37 Ratings00 Ratings
Candidate development6.26 Ratings00 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
ADP Workforce Now
6.8
421 Ratings
13% below category average
HireRight
-
Ratings
Job Requisition Management7.6366 Ratings00 Ratings
Company Website Posting8.1358 Ratings00 Ratings
Publish to Social Media7.1287 Ratings00 Ratings
Job Search Site Posting7.3321 Ratings00 Ratings
Duplicate Candidate Prevention2.38 Ratings00 Ratings
Applicant Tracking7.1362 Ratings00 Ratings
Notifications and Alerts8.3383 Ratings00 Ratings
Best Alternatives
ADP Workforce NowHireRight
Small Businesses
Patriot Software
Patriot Software
Score 9.0 out of 10
Arcoro HR
Arcoro HR
Score 8.2 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
Paycom
Paycom
Score 7.3 out of 10
Enterprises
Infor Human Resources
Infor Human Resources
Score 7.3 out of 10

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
ADP Workforce NowHireRight
Likelihood to Recommend
8.3
(1089 ratings)
8.3
(33 ratings)
Likelihood to Renew
7.3
(82 ratings)
9.1
(2 ratings)
Usability
6.2
(78 ratings)
8.0
(1 ratings)
Availability
7.3
(14 ratings)
-
(0 ratings)
Performance
6.4
(13 ratings)
-
(0 ratings)
Support Rating
7.1
(463 ratings)
8.8
(7 ratings)
In-Person Training
8.1
(9 ratings)
-
(0 ratings)
Online Training
5.8
(17 ratings)
-
(0 ratings)
Implementation Rating
5.8
(34 ratings)
-
(0 ratings)
Configurability
6.4
(10 ratings)
-
(0 ratings)
Ease of integration
6.1
(8 ratings)
-
(0 ratings)
Product Scalability
7.5
(751 ratings)
-
(0 ratings)
Vendor post-sale
5.2
(8 ratings)
-
(0 ratings)
Vendor pre-sale
6.1
(8 ratings)
-
(0 ratings)
User Testimonials
ADP Workforce NowHireRight
Likelihood to Recommend
ADP
If you are looking to automate processes and have the system handle administrative, boring tasks this is the system for you. They are continuing to evolve and are coming out with improvements constantly. Have a suggestion on an improvement they will listen and consider implementing.
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HireRight, LLC
HireRight's background checking has some improvements and could hold some more historical data more than 150 days. We have had employees move from one jobsite to the other for this client and we can't look up if they have had a background check done through HireRight before if it is more than 150 days, so we end up ordering another one and duplicate/pay for extra background checks
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Pros
ADP
  • HRIS that is personalized for the employee and addresses DE&I needs.
  • Payroll, of course! The system addresses all needs, such as deductions, additional pay, premium OT, and shift differentials.
  • Onboarding is an excellent way to stay in compliance and have all documents completed.
  • Tax and Banking and resolution to any issues.
Read full review
HireRight, LLC
  • Customer service is very useful and we get a swift response from them.
  • It is integrated with our workflow so its easy to set up.
  • It creates a record of each employee in the system which makes it simple to store data safely.
Read full review
Cons
ADP
  • I would like it if better communication was sent out about new product updates. Sometimes, I go into a screen and things are different and I have to relearn it on the fly.
  • Editing the mobile app - I would like it if what is shown on the desktop version was automatically on the app. WAY more of my employees use the app, but I put the most important information on the desktop version because it is easier to update.
Read full review
HireRight, LLC
  • HireRight is good platform which provides great support on verification process.
  • I would request to speed up the verification cycle as it takes more than 2 weeks for completion of verification process. Where in mine was rejected at first time and again it took 1 more weeks for providing final confirmation. Request to reduce this time.
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Likelihood to Renew
ADP
Due to the lack of support from the sales and service center we are looking at other options outside of ADP. Again it is a good system, it just lacks the support it deserves from the company employees. It is just unimaginable that you will need to reach out to a service provider several times for the same issue and not get it resolved.
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HireRight, LLC
There have been no issues with this vendor. They provide exactly what they claimed they would and have excellent customer service
Read full review
Usability
ADP
I would give it a 10 however I do not like when ADP does facelifts in Workforce Now which does not add any value other than having to relearn navigation. I am also not a big fan of being forced to refer to the Bridge. We have Google which gives the same results. If I understood the answer I would not contact our Account Rep.
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HireRight, LLC
Always room for improvement that could make the platform a lot more user friendly and easier to navigate
Read full review
Reliability and Availability
ADP
ADP outages are very rare
Read full review
HireRight, LLC
No answers on this topic
Performance
ADP
Overall, I think the functionality of the program works pretty well. Sometimes, certain browsers do not work well for the policy function of ADP, but that is the only issue thus far
Read full review
HireRight, LLC
No answers on this topic
Support Rating
ADP
I have contacted support multiple times and have always been happy with the results. ADP's support staff is always helpful and makes easy work of solving problems. I love my Payroll Account Manager, as well as my Enhanced Time Account Manager.
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HireRight, LLC
Front line support, which is what our users are forced to deal with, rarely offers timely and acceptable solutions. To get good results, I often have to escalate issues to our account manager (who is wonderful). It seems as though any support request that is handled through normal channels takes far too long to be completed.
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In-Person Training
ADP
In-person training was pretty good - I think this significantly depends on the trainer. Our trainer was really good and showed what ADP can do - but I know that all trainers are not the same - and this truly makes such as difference. Overall, our training went pretty well.
Read full review
HireRight, LLC
No answers on this topic
Online Training
ADP
At the time training was not as expansive as it is now. If it could go wrong it did for me so the process was difficult and lengthy. I needed to have more in person walkthroughs of things to ensure the transition was done correctly. Not sure what else I can say, we were part of the initial move to Workforce Now when it was introduced.
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HireRight, LLC
No answers on this topic
Implementation Rating
ADP
Either assign more than one specialist to the implementation process, or assign less clients to the implementation specialist. The process requires attention to detail and the ability to test and re-test as well as verify the information. It also requires a lot of back and forth between the client ant the implementation specialist, so they need to be readily available during the whole implementation process.
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HireRight, LLC
No answers on this topic
Alternatives Considered
ADP
Although this SAS takes longer to perform the everyday functions related to payroll and HR data input, the difference in this software and our previous software is like night and day. We were on a very old server platform and had too many issues with continuous need for backup.
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HireRight, LLC
I enjoy HireRight much more as I am able to have more customizable features in the application as well as run reports that allow me to have increased efficiency in the hire process and know where all employees are in the process at any point in time. We selected HireRight due to these features as well as the decreased licensing cost.
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Scalability
ADP
It handles very well with very sensitive data of a company especially of employees. Even provides HR services regarding recruitment services like recruitment, providing notification, even handles increment cycle of employee, any awards achieved by employees. All of this services are handled by them in very efficient way.
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HireRight, LLC
No answers on this topic
Return on Investment
ADP
  • ADP WorkforceNow has provided a positive ROI for our company. It has saved me countless hours in the time I used to spend preparing reports, managing benefits, and annual enrollment, recruitment tracking, and much more.
  • The integration with Payscale has allowed our company to take every position in our organization and benchmark it to industries and job titles. This has allowed us to be more competitive on recruitment and retention.
  • We have used the new DE&I dashboard to provide valuable information on the landscape of our workforce, as well as areas of our organization that may not be as diverse.
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HireRight, LLC
  • HireRight is a Pay as You Go platform, so there are no long-term contracts to worry about. We customized our template for the information we consistently need and fill in the demographics. I would say that the ROI is 100% - we have been able to vet out the less desirable candidates based on some of the information.
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ScreenShots

ADP Workforce Now Screenshots

Screenshot of ADP Workforce Now: a simple and complete human capital management solutionScreenshot of Benchmarking by ADP DataCloud: an application with an extensive data set ... available to ADP Workforce Now clientsScreenshot of ADP Workforce Now clients can equip their employees with the ADP Mobile self-service app