What users are saying about
6 Ratings
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421 Ratings
6 Ratings
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Score 9.7 out of 100

Planview Projectplace

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421 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.6 out of 100

Likelihood to Recommend

Hiver

Any work environment where more than one team member is able to address certain customer requests. We used to use Groups, but then it was confusing as to whether or not someone responded, and we needed more transparency between team members. Another example is a person emailing with a billing question. We used to reply and add the billing department's email address or forward the email to billing, but with Hiver, simply assigning it to the billing HIVER Inbox allows anyone to reply directly to the customer without the issue of either the customer or team member remembering to reply all or accidentally replying only to the team member forwarding the email.
Anonymous | TrustRadius Reviewer

Planview Projectplace

From our experience Planview Projectplace works perfectly well for small to medium sized distributed Lean or Agile teams developing projects where usage of Gantt charts is beneficial. On the other hand, according to our research Planview Projectplace is not an excellent fit for companies with huge user base i.e. thousands of concurrent users.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Incident and problem management

Hiver
9.0
Planview Projectplace
Organize and prioritize service tickets
Hiver
8.8
Planview Projectplace
Ticket creation and submission
Hiver
9.1
Planview Projectplace
Ticket response
Hiver
9.1
Planview Projectplace

Multi-Channel Help

Hiver
9.1
Planview Projectplace
Email support
Hiver
9.1
Planview Projectplace

Project Management

Hiver
Planview Projectplace
8.4
Task Management
Hiver
Planview Projectplace
8.7
Resource Management
Hiver
Planview Projectplace
8.5
Gantt Charts
Hiver
Planview Projectplace
8.6
Scheduling
Hiver
Planview Projectplace
8.5
Team Collaboration
Hiver
Planview Projectplace
8.8
Support for Agile Methodology
Hiver
Planview Projectplace
8.4
Support for Waterfall Methodology
Hiver
Planview Projectplace
8.3
Document Management
Hiver
Planview Projectplace
8.4
Email integration
Hiver
Planview Projectplace
8.1
Mobile Access
Hiver
Planview Projectplace
8.1
Timesheet Tracking
Hiver
Planview Projectplace
8.4

Pros

Hiver

  • It's easy to set up, and manage ongoing.
  • The customer service and support is amazing- I get check ins, quick responses to enquiries and extras from time to time.
  • It knows what it's doing- it's here to take the issue of gmail not being the best when it comes to shared inboxes and it has provided the perfect solution!
Megan Shorter | TrustRadius Reviewer

Planview Projectplace

  • Easily document sharing within group of peoples.
  • 30 day trial version for evaluate our use.
  • Charts helps me to understand my work and increase my productivity in works.
  • The provider provides effective customer support for all users that are adequately trapped wherever they access the platform.
Preet Chovatiya | TrustRadius Reviewer

Cons

Hiver

  • There is currently no way to create a support ticket unless related to an email already received. It would be extremely beneficial to be able to take a call and create a support ticket within HIVER based on the call in the same manner that we can create a ticket from an inbound email.
Anonymous | TrustRadius Reviewer

Planview Projectplace

  • It is quite pricey for smaller organizations when you compare the annual cost, there are many other solutions that can get the job done for less. In this regard, it is viewed more as an enterprise solution than a solution for any business of any size.
  • While it is a good project management tool, it can be overwhelming to use if you have a lot of tasks and project info to sort through since it is not as intuitive as other project management tools. You may need to have a dedicated person to keeping bigger projects organized.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Hiver

No score
No answers yet
No answers on this topic

Planview Projectplace

Planview Projectplace 5.4
Based on 7 answers
We probably will renew our plan with Planview. When we first started, it was a little bit of a struggle because we had to train up the new hires on how to use this software. But after some time, everyone got the hang of it and really sees when it is such a great program.
Anonymous | TrustRadius Reviewer

Usability

Hiver

No score
No answers yet
No answers on this topic

Planview Projectplace

Planview Projectplace 8.6
Based on 67 answers
The overall usability of Planview Projectplace was difficult to get familiar with, and the aesthetic seemed dated compared to minimalist solutions, and heavily refined tools of other software sets. Certain features such as Zoom integration and excellent cross-platform functionality were easy to use and powerful, but not enough to keep us interested.
Alexander Cooper | TrustRadius Reviewer

Reliability and Availability

Hiver

No score
No answers yet
No answers on this topic

Planview Projectplace

Planview Projectplace 8.6
Based on 3 answers
Here and there we run into little errors, but overall everything works pretty smooth. When a project does have lot of data in it, it will lag and take a little longer to load, but I don't see these as issues. It can mean my computer is slow or even my internet is slow.
Anonymous | TrustRadius Reviewer

Performance

Hiver

No score
No answers yet
No answers on this topic

Planview Projectplace

Planview Projectplace 8.2
Based on 3 answers
Similar to my earlier response, overall it does load quickly. When our project does have a lot of files in it, it does take a little longer to load. When running reports, they get finished in a timely manner. It does depend how much information that the report does have. But it is pretty fast overall.
Anonymous | TrustRadius Reviewer

Support Rating

Hiver

No score
No answers yet
No answers on this topic

Planview Projectplace

Planview Projectplace 8.7
Based on 66 answers
N/A - I haven't used any of the support features. I haven't been in touch with our CSM, though I don't believe that they have reached out to us to discuss upcoming or new features since we have purchased the tool. The only time we talk to Projectplace is during our renewal phase.
Anonymous | TrustRadius Reviewer

Implementation Rating

Hiver

No score
No answers yet
No answers on this topic

Planview Projectplace

Planview Projectplace 8.2
Based on 1 answer
I don't have any key insights on the implementation of Planview Projectplace, but we were very satisfied with how the software was implemented in our organization. We were able to hit the ball rolling. It took some time to setup, but once we were all setup, everything worked very smoothly.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Hiver

Hiver was the only option we looked at. There didn't appear to be many alternatives in the market
Megan Shorter | TrustRadius Reviewer

Planview Projectplace

There is no added hassle involved due to the availability of the mobile applications. Other than this, due to the collaborative facet of the software I can always make edits and update on the other end. Planview Projectplace has a quite easy user interface which is very easy to use for the non-tech personnel as well. Moreover, the software is intuitive and fits perfectly with all types of organizations, it can be a small business or a mid-sized company.
Dayanna Anderson | TrustRadius Reviewer

Scalability

Hiver

No score
No answers yet
No answers on this topic

Planview Projectplace

Planview Projectplace 7.3
Based on 2 answers
We haven't scaled this to a larger level yet, as this is still in one of our organizations. We do see the potential where it can be scaled to a larger scale, but we taking it one step at a time. This is the reason why I rate it a 9, we know the big potential but have not done it yet.
Anonymous | TrustRadius Reviewer

Return on Investment

Hiver

  • Hiver has increased the efficiency by which we address emailed questions and concerns.
  • Hiver increases transparency between team members.
  • Information pertinent to one or more team members is searchable by all applicable team members making it easier to research a situation that otherwise could have been stored in details across separate member email histories.
Anonymous | TrustRadius Reviewer

Planview Projectplace

  • No one has the functionality of an operating system, such as Skype for Business or GoToMeeting which is very important.
  • Excel's export policy is very ugly and often contains more information than necessary.
  • I can't think of any points worth mentioning for improvement.
Saqib Seraj | TrustRadius Reviewer

Screenshots

Pricing Details

Hiver

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Hiver Editions & Modules

Edition
PLUS PLAN$14.001
PREMIUM PLAN$22.001
ENTERPRISE PLAN$34.001
  1. /user/month
Additional Pricing Details

Planview Projectplace

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Planview Projectplace Editions & Modules

Edition
Projectplace Enterprise$29.001
  1. per seat
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Hiver
10.0
Planview Projectplace
8.5

Likelihood to Renew

Hiver
Planview Projectplace
5.4

Usability

Hiver
Planview Projectplace
8.6

Reliability and Availability

Hiver
Planview Projectplace
8.6

Performance

Hiver
Planview Projectplace
8.2

Support Rating

Hiver
Planview Projectplace
8.7

Implementation Rating

Hiver
Planview Projectplace
8.2

Scalability

Hiver
Planview Projectplace
7.3

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