HoneyBook vs. PayPal Payments Pro

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
HoneyBook
Score 8.6 out of 10
Small Businesses (1-50 employees)
HoneyBook aims to help creative entrepreneurs and freelancers book more clients, manage projects and get paid all in one place. With HoneyBook, users can automate busy work and stay on top of to-dos, saving time and money, while growing a business. HoneyBook is designed to emulate a personal assistant. The vendor states that small business owners and freelancer customers have tripled their bookings and saved multiple hours a day using HoneyBook. They further state that a variety of small…
$1
6 Months Promo Code = ONLY1
PayPal Payments Pro
Score 8.3 out of 10
N/A
PayPal Payments Pro is an enterprise-class ecommerce payment solution, that provides payment processing security to build a professional-grade ecommerce site. It can be configured to meet business needs and works across devices. Users can tap into over 390 million active customer accounts around the globe.
$0.02
per transaction
Pricing
HoneyBookPayPal Payments Pro
Editions & Modules
$1 Promo
$1 Per Month
6 Months Promo Code = ONLY1
Unlimited Plan - Monthly
$39
Month
Unlimited Plan - Annual
$390
Year
QR code Transactions
1.90% + fixed fee
per transaction
Charity Transactions
2.20% + fixed fee
per transaction
Commercial Transactions - In-Store
2.70% + fixed fee
per transaction
Commercial Transactions - Online
2.90% + fixed fee
per transaction
PayPal's pay later offers
2.90% + fixed fee
per transaction
Venmo
2.90% + fixed fee
per transaction
Offerings
Pricing Offerings
HoneyBookPayPal Payments Pro
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsFor the first 6 months, get HoneyBook for $1 per month with code ONLY1!
More Pricing Information
Community Pulse
HoneyBookPayPal Payments Pro
Considered Both Products
HoneyBook

No answer on this topic

PayPal Payments Pro
Chose PayPal Payments Pro
PayPal Payments is probably the lowest-grade product compared to Wave Accounting and HoneyBook. It is very basic where Wave gives you more detailed reports about your income/expenses, the ability to track your expenses, personalize your account more, and other features. The …
Top Pros
Top Cons
Features
HoneyBookPayPal Payments Pro
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
HoneyBook
2.2
9 Ratings
111% below category average
PayPal Payments Pro
-
Ratings
Customer data management / contact management2.59 Ratings00 Ratings
Workflow management1.98 Ratings00 Ratings
Opportunity management2.18 Ratings00 Ratings
Integration with email client (e.g., Outlook or Gmail)2.48 Ratings00 Ratings
Contract management3.19 Ratings00 Ratings
Quote & order management1.97 Ratings00 Ratings
Interaction tracking1.87 Ratings00 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
HoneyBook
1.9
7 Ratings
119% below category average
PayPal Payments Pro
-
Ratings
Case management1.55 Ratings00 Ratings
Help desk management2.36 Ratings00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
HoneyBook
1.6
7 Ratings
130% below category average
PayPal Payments Pro
-
Ratings
Lead management1.67 Ratings00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
HoneyBook
2.1
9 Ratings
113% below category average
PayPal Payments Pro
-
Ratings
Task management2.59 Ratings00 Ratings
Billing and invoicing management2.18 Ratings00 Ratings
Reporting1.88 Ratings00 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
HoneyBook
1.6
6 Ratings
131% below category average
PayPal Payments Pro
-
Ratings
Customizable reports1.66 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
HoneyBook
1.9
8 Ratings
120% below category average
PayPal Payments Pro
-
Ratings
Custom fields2.08 Ratings00 Ratings
Custom objects1.88 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
HoneyBook
2.4
8 Ratings
110% below category average
PayPal Payments Pro
-
Ratings
Single sign-on capability2.56 Ratings00 Ratings
Role-based user permissions2.47 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
HoneyBook
2.0
8 Ratings
116% below category average
PayPal Payments Pro
-
Ratings
Mobile access2.08 Ratings00 Ratings
Best Alternatives
HoneyBookPayPal Payments Pro
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
Apple Pay
Apple Pay
Score 9.0 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.1 out of 10
Apple Pay
Apple Pay
Score 9.0 out of 10
Enterprises
Creatio
Creatio
Score 9.1 out of 10
Adyen
Adyen
Score 8.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
HoneyBookPayPal Payments Pro
Likelihood to Recommend
3.0
(9 ratings)
8.2
(73 ratings)
Likelihood to Renew
9.0
(1 ratings)
-
(0 ratings)
Usability
2.8
(7 ratings)
-
(0 ratings)
Support Rating
2.8
(7 ratings)
2.3
(9 ratings)
User Testimonials
HoneyBookPayPal Payments Pro
Likelihood to Recommend
HoneyBook
I would recommend Honeybook to other coaches, consultants, and small business owners. It may not be appropriate for a large team's use, but works for the size of organization I currently own and manage. It also integrates with QuickBooks and makes financial data management fairly seamless.
Read full review
PayPal
Paypal is great for personal payments as well as business payments for ecommerce of for paying monthly memberships. It is a user friendly software that needs little expertise to get used to. For larger payments, the fees become high therefore it is more suitable for payments of upto few hundred dollars.
Read full review
Pros
HoneyBook
  • HoneyBook offers incredible resources to train users how to best use their system. It's informative and eye-opening to watch one of their training sessions.
  • I love how easy HoneyBook makes it to create highly professional materials that are beautiful. Its brochures and selling materials are stellar and I'm able to streamline the process without feeling like I actually have to sell my capabilities.
  • I'm thrilled with the billing system and how simple it is to automate. I love that I can see how my customers have engaged with the bills.
  • The app helps me feel connected to my leads and data while I'm away from my computer.
Read full review
PayPal
  • PayPal offers me the option of converting my currency deposited in my account to another currency, so I can complete all kinds of payments and send money to employees who are in another country for business reasons.
  • The mobile phone application is too fast, I can make payments to my employees in a matter of seconds without having to wait for the web version to load.
  • Scheduled payments are great. PayPal allows me to add a list of contacts to my PayPal Business account, and after adding the contacts, I can schedule payments for a specific day and time. It's easier to make automated payroll payments with PayPal.
Read full review
Cons
HoneyBook
  • The online scheduling tool does not work with different time zones very well. It doesn't automatically adjust to my clients' timezones and it doesn't even have many international time zones as an option! I had 3 clients in a row schedule meetings at the wrong time when I first started using HoneyBook's scheduler. I had to switch to Calendly because HoneyBook's scheduling tool was causing me to lose business.
  • The transaction fees for instant deposits are expensive.
  • [I believe} many of the features on HoneyBook are half-baked. It's marketed as an all-in-one business management platform, but I'm still using Calendly, Google Drive, Typeform, Clockify, and ClickUp because HoneyBook's equivalent features aren't as sophisticated or as easy to use.
  • The notes section for client projects does not have much space or allow for any custom formatting such as hyperlinks, bold text, highlighted text, etc. Tools such as Teamwork, Pipedrive, Asana, and ClickUp do a much better job at displaying this type of information.
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PayPal
  • Sometimes the UX flow would not deliver the customer back to our site, leaving orders in limbo "Pre-approved" status. The customer would call days later asking why we hadn't shipped it.
  • The PayPal logo on the checkout page can be kind of large and obtrusive.
  • They mention new features and programs on their login page, but it's hard to find any details on them deeper in the software.
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Likelihood to Renew
HoneyBook
Since I do not use ALL the functionality in HoneyBook, I have wondered if the plan I am on is too much. That is why I rated a 9 rather than 10. I have definitely considered downgrading but not leaving HoneyBook.
Read full review
PayPal
No answers on this topic
Usability
HoneyBook
This is now a copy-paste response since this platform is asking me to answer every single question. It is such a negative experience with Honeybook that they even upset me while I'm trying to warn others of all the horrible pitfalls in working with the platform.
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PayPal
No answers on this topic
Support Rating
HoneyBook
They have ALWAYS been amazing when I needed any type of service or help. Their concierge service is also amazing vs other services I have used in the past. I have confidence when I ask for help - both through Chat or even on their Facebook group that I will get an answer quickly.
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PayPal
Customer service representatives were unable to explain why customer in Australia were unable to make payments using our link. It turned out that customers in Australia must create an account. PayPal's user interface did not reveal this to our customers in Australia. There was plenty about this issue appearing in online forums and PayPal customer service couldn't explain this. This change in PayPal's usability happened between April and May of 2021 and was done without notice to vendors (like us).
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Alternatives Considered
HoneyBook
We switched to HubSpot after a few years of the company using HoneyBook. We switched to HubSpot because we needed more features that would allow us to automate our processes and pull better data on our clients, their vendors, and our overall client process. I appreciated that HoneyBook was its own booking/payment system, that it was easy to use and set up, but ultimately that was not enough to keep us in the platform.
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PayPal
I don't think there's really any competition here. There's Venmo (also owned by PayPal) who is now offering business accounts, but it still isn't quite the same. The closest thing in terms of ease of use would be Apple Pay or Google Pay (and there are a handful of others out there, but we offer Apple and Google Pay). As a business, I prefer Apple or Google Pay to PayPal Payments, but we offer either Google or Apple Pay, PayPal, and credit card options and PayPal is always right up there with credit cards. I don't foresee us ever getting rid of PayPal Payments as an option, but we do try to only offer it on request for higher ticket items or high dollar installment purchases.
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Return on Investment
HoneyBook
  • Workflow/task management has increased our bookings and saved lost opportunities by 25%.
  • Customization of brochures and contracts allows us to fully represent our brand through the sales process.
Read full review
PayPal
  • Our daily revenue has been increased when started PayPal Payments as the payment gateway.
  • Refund rate and recurring revenue is stable and disputes are handled properly.
  • Forex Fluctuations is controlled and solved the buying experience for few users.
  • Solved problem for different currencies and retained our users.
Read full review
ScreenShots

HoneyBook Screenshots

Screenshot of BrochureScreenshot of GratuityScreenshot of Homepage PipelineScreenshot of HomepageScreenshot of ProjectScreenshot of Workflows