Sparkcentral (discontinued) vs. Talisma Social CRM
Sparkcentral (discontinued) vs. Talisma Social CRM
Product | Rating | Most Used By | Product Summary | Starting Price |
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Sparkcentral (discontinued) | N/A | Sparkcentral was a social customer care solution and cloud-based customer engagement platform that catered specifically to customer care teams within large enterprises, enabling them to deliver real-time social customer service. Sparkcentral was acquired by Hootsuite in January 2021. The product has since been discontinued. | N/A | |
Talisma Social CRM | N/A | Talisma Social CRM is a customer relationship management (CRM) software with features such as customer retention, targeted marketing campaigns, and social media monitoring and listening. | N/A |
Sparkcentral (discontinued) | Talisma Social CRM | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Sparkcentral (discontinued) | Talisma Social CRM | |
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Top Pros |
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Top Cons |
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Sparkcentral (discontinued) | Talisma Social CRM | ||||||||||||||||||||||||||||||
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Sales Force Automation |
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Customer Service & Support |
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Marketing Automation |
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CRM Project Management |
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CRM Reporting & Analytics |
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Customization |
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Security |
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Social CRM |
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Integrations with 3rd-party Software |
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Platform |
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Sparkcentral (discontinued) | Talisma Social CRM | |
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Small Businesses | Simplify360 Score 7.8 out of 10 | Salesmate Score 9.8 out of 10 |
Medium-sized Companies | Emplifi Social Marketing Cloud Score 8.9 out of 10 | Creatio Score 9.1 out of 10 |
Enterprises | Emplifi Social Marketing Cloud Score 8.9 out of 10 | Creatio Score 9.1 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Sparkcentral (discontinued) | Talisma Social CRM | |
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Likelihood to Recommend | 10.0 (16 ratings) | 4.0 (1 ratings) |
Likelihood to Renew | 8.7 (4 ratings) | - (0 ratings) |
Usability | 10.0 (1 ratings) | - (0 ratings) |
Support Rating | 10.0 (3 ratings) | - (0 ratings) |
Sparkcentral (discontinued) | Talisma Social CRM | |
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Likelihood to Recommend | Discontinued Products | Talisma Corporation |
Pros | Discontinued Products | Talisma Corporation |
Cons | Discontinued Products | Talisma Corporation |
Likelihood to Renew | Discontinued Products | Talisma Corporation No answers on this topic |
Usability | Discontinued Products | Talisma Corporation No answers on this topic |
Support Rating | Discontinued Products | Talisma Corporation No answers on this topic |
Alternatives Considered | Discontinued Products | Talisma Corporation |
Return on Investment | Discontinued Products | Talisma Corporation |
ScreenShots |