What users are saying about
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Top Rated
470 Ratings
13 Ratings

Hootsuite

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Top Rated
470 Ratings
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Score 7.8 out of 100
13 Ratings
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Score 7.7 out of 100

Likelihood to Recommend

Hootsuite

The Hootsuite free version is great for small businesses that do not need extremely detailed tracking. It can easily publish content across multiple social media formats. I have not had any issues in content failing to publish because of software error. The at-a-glance analytics provides a lot of information when targeted a specific age range or the time when subscribers are online. It has worked well for my private business.
Trish Lofton | TrustRadius Reviewer

Triblio

Triblio is well suited for ABM programs that are nascent or growing, and want to make some quick wins. I always caution people that are developing an ABM practice to not start with technology, but when you have the data and go-to-market strategy Triblio can produce some quick, visible wins.You should not invest in Triblio until you have a high level of data integrity in your CRM, a clear go-to-market strategy, and a defined list of target accounts selected to and agreed to be management. With those things done, Triblio will quickly enable you to ramp up targeted messaging to the account prospects that matter.
Eric Martin | TrustRadius Reviewer

Feature Rating Comparison

Listening/monitoring

Hootsuite
7.3
Triblio
Boolean keyword searches
Hootsuite
7.0
Triblio
Filtering out noise/spam
Hootsuite
6.6
Triblio
Sentiment analysis
Hootsuite
7.1
Triblio
Broad channel coverage
Hootsuite
8.4
Triblio

Publishing

Hootsuite
8.1
Triblio
Content planning and scheduling
Hootsuite
9.1
Triblio
Audience targeting
Hootsuite
7.4
Triblio
Content optimization
Hootsuite
7.6
Triblio
Workflow management
Hootsuite
8.2
Triblio

Engagement

Hootsuite
7.6
Triblio
Automated routing and prioritization
Hootsuite
7.5
Triblio
Customer interaction histories
Hootsuite
7.5
Triblio
Bulk actions
Hootsuite
7.8
Triblio

Marketing

Hootsuite
7.3
Triblio
Lead generation
Hootsuite
6.9
Triblio
Content marketing
Hootsuite
7.9
Triblio
Paid media management
Hootsuite
7.0
Triblio
Campaigns and promotions
Hootsuite
7.5
Triblio

Channel coverage/integration

Hootsuite
8.7
Triblio
Twitter
Hootsuite
9.4
Triblio
Facebook
Hootsuite
9.0
Triblio
LinkedIn
Hootsuite
8.8
Triblio
Google+
Hootsuite
8.8
Triblio
Instagram
Hootsuite
7.7
Triblio
Pinterest
Hootsuite
8.7
Triblio
YouTube
Hootsuite
8.6
Triblio

Reporting/analytics

Hootsuite
7.7
Triblio
Campaign success analytics
Hootsuite
7.8
Triblio
Real-time tracking
Hootsuite
8.2
Triblio
Competitor analysis
Hootsuite
7.1
Triblio

Account management

Hootsuite
8.1
Triblio
Role-based user permissions & privileges
Hootsuite
8.3
Triblio
Mobile access
Hootsuite
8.0
Triblio

Pros

Hootsuite

  • When it works, the ability to write ONE post and apply it to multiple platforms is great. Huge timesaver, and ensures consistency of content across your platforms.
  • The customizability of streams is a cool feature. You can really dial in a dashboard that fits your unique needs, instead of trying to adapt yourself to a default vanilla setup. Whichever content streams (both existing and scheduled) are important to you can be placed front and center and edited as needed.
Brock Ross | TrustRadius Reviewer

Triblio

  • Intuitive interface that makes it easy for users to use.
  • The experiences for current clients, prospects, and competitors to all be personalized are awesome!
  • The offering of uploading and deploying ABM ads to targets accounts and contacts.
Tesia Ray | TrustRadius Reviewer

Cons

Hootsuite

  • I personally don't like the way Hootsuite displays multiple social channels on the interface. It's very utilitarian and it does have a modern look, but there's just something about the multiple column look that really bugs me. It feels a bit dated and cluttered.
  • I've used both the free and the pro versions before. Pro is somewhat overpriced for the value that it provides and the free version limits you to too few social profiles which puts you in a position to either overpay or go to another option like Buffer which is cheaper but isn't as reliable. I'd say somewhere around $12-15/mo. would make the single-user Pro tier more palatable.
Garrett Genest | TrustRadius Reviewer

Triblio

  • Reporting - I think there is still more to be done from a reporting process, but haven't been able to dig in much to uncover more.
  • User Experience - while some of the functionality is intuitive, other pieces are harder to navigate. Also, the terminology on the site can sometimes be a bit confusing as to what each button/section does.
  • Enablement - ABM is a bit newer, so I think they can be doing a bit more to ensure we get off on the right foot utilizing all the important and cool features they offer.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Hootsuite

Hootsuite 8.0
Based on 68 answers
At this time we are satisfied that Hootsuite offers the most of what we are looking for at the most reasonable price point. As the social media landscape and monitoring/scheduling software changes, so do our needs. We re-evaluate our tools semi-annually or as new tools emerge onto the market. If we find at any point that we aren't gaining an advantage, then we are open to switching products.
Laura Pence | TrustRadius Reviewer

Triblio

No score
No answers yet
No answers on this topic

Usability

Hootsuite

Hootsuite 10.0
Based on 23 answers
The layout of horizontal columns for each stream or search is a very cumbersome way to display information. There isn't an easy way to sort, filter, or otherwise re-organize the streams to limit the current view to relevancy. This is one of the primary reasons why we plan to move to another platform.
Matthew Hardesty | TrustRadius Reviewer

Triblio

No score
No answers yet
No answers on this topic

Reliability and Availability

Hootsuite

Hootsuite 5.3
Based on 17 answers
Gliches have made it a bit of a bind, particularly when you just want to 'click and send' a web article after you have read it - and then you have to deal with support (a great team but not always able to solve the problems with the gliches). Gliches with it loading properly, gliches with 'double ups in FB on the posts (the personal page and the business page if both clicked will lead to 2 lots of postings to each page!)
Michael Royal | TrustRadius Reviewer

Triblio

No score
No answers yet
No answers on this topic

Performance

Hootsuite

Hootsuite 7.5
Based on 15 answers
HootSuite does everything it is designed to do very well: the product's performance is very reliable and efficient. Like other tools, there is always a room for new developments and updates, and the HootSuite team recognizes this and focuses on new development as well.
Igors Skute | TrustRadius Reviewer

Triblio

No score
No answers yet
No answers on this topic

Support

Hootsuite

Hootsuite 10.0
Based on 18 answers
"Help Desk", basically a collection of articles, is clearly outdated and not keeping up with its features set with inaccuracies and errors yet is still the only possible option for finding help. You get what you pay for, they say.
Richard Chen | TrustRadius Reviewer

Triblio

Triblio 7.5
Based on 2 answers
The support team has been overall pretty good, but there was some turnover in our CSM a couple of times.
Brad Zomick | TrustRadius Reviewer

Online Training

Hootsuite

Hootsuite 8.0
Based on 7 answers
HootSuite offers all the necessary online materials, including guidelines on how to use and also optimize usage of the tool. There are numerous video trainings and lots of webinars, so there is no lack of basic training information. Users that want to use HootSuite for professional purposes, like market segment analysis or competitor analysis might need to request private training options.
Igors Skute | TrustRadius Reviewer

Triblio

No score
No answers yet
No answers on this topic

Implementation

Hootsuite

Hootsuite 10.0
Based on 21 answers
One person of the organization must take the time to understand the product throughly. Next that person should work with the Hootsuite team to maximize the architecture of your platform and mitigate any problems that may crop up. Also, if a team members voices a concern or is having a problem roll your sleeves up and help them if not it can kill support for the product and end any chances of a renewal. Lastly, set aside enough time to allow for training and refresher training. Solve all problems ambiguity can not be permitted
Edgar Carpenter IV | TrustRadius Reviewer

Triblio

No score
No answers yet
No answers on this topic

Alternatives Considered

Hootsuite

Main other tool we looked at was Buffer. While I like both of them, the free version of Hootsuite allowed us to connect to 3 social media platforms and we prefer the calendar and stream layouts for management of activity.
Ed Hart | TrustRadius Reviewer

Triblio

Triblio seemed to offer a more complete ABM platform for our needs. The website personalization was a key factor in our decision to purchase Triblio. Demandbase weighed heavily on display advertisements and surging data.
Anonymous | TrustRadius Reviewer

Return on Investment

Hootsuite

  • It enables me to spend less time worry about posting and I'm able to schedule and walk away. Saves time, which increases productivity.
  • Being unable to tag companies and people on LinkedIn impacts the reach and engagement of my posts, which impacts monthly success, which negatively impacts my social efforts overall.
  • Having an easy, formal review process between us and client is a huge help in saving time for us and the client. Saved time = saved money/productivity.
Jarad Matula, MBA | TrustRadius Reviewer

Triblio

  • We've seen some good vanity metrics - site traffic and leads - from the Triblio initiatives, but have yet to see our efforts convert to closed business. We obviously take some accountability for this.
  • The website personalization can really be used in some creative ways to heavily promote key activities and assets (e.g. pop-up for every homepage visitor) - we've used this to drive a lot of site visitors to a free trial.
Scott Barker | TrustRadius Reviewer

Screenshots

Hootsuite

Triblio

Pricing Details

Hootsuite

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Triblio

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Hootsuite
8.2
Triblio
7.5

Likelihood to Renew

Hootsuite
8.0
Triblio

Usability

Hootsuite
10.0
Triblio

Reliability and Availability

Hootsuite
5.3
Triblio

Performance

Hootsuite
7.5
Triblio

Support

Hootsuite
10.0
Triblio
7.5

In-Person Training

Hootsuite
6.0
Triblio

Online Training

Hootsuite
8.0
Triblio

Implementation

Hootsuite
10.0
Triblio

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