Bizzabo vs. RingCentral Events

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Bizzabo
Score 7.7 out of 10
Enterprise companies (1,001+ employees)
Bizzabo’s event management platform powers immersive in-person, virtual, and hybrid experiences for brands. The Bizzabo Event Experience OS is an open platform for Event Experience Leaders to manage events, engage audiences, and activate communities. Bizzabo was founded in 2011 and is headquartered in New York and Tel-Aviv.
$14,999
per year
RingCentral Events
Score 8.5 out of 10
N/A
RingCentral Events (formerly Hopin) is an online events platform that provides tools for virtual events, or hybrid events, like ticketing and registration, limitless event rooms, an expo hall, chat, and networking, as well as event branding and attendee engagement tools. Integrations with online registration tools - such as Cvent, Marketo, Pardot, Eloqua, and Eventbrite.
$83.25
per month
Pricing
BizzaboRingCentral Events
Editions & Modules
No answers on this topic
Starter
$83.25
per month
Growth
$667.00
per month
Business
Contact Sales
Enterprise
Contact Sales
Offerings
Pricing Offerings
BizzaboRingCentral Events
Free Trial
YesNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsBizzabo offers Enterprise and Agency pricing. Its pricing packages are based on the number of events, the number of attendees, selected features, and the level of support requested per event.
More Pricing Information
Community Pulse
BizzaboRingCentral Events
Considered Both Products
Bizzabo
Chose Bizzabo
The biggest differentiator for Bizzabo is that it could handle all of our use cases, where the competitors that we talked to all seemed to be missing one key piece or more - whether that was an integrated mobile app, physical solutions for in-person events, or support for …
Chose Bizzabo
Bizzabo lacks good networking interactions, but has a much better setup for back end event maintenance. It's easier to incorporate Bizzabo into the rest of your event tech stack and track the interaction data needed.
Chose Bizzabo
We chose Bizzabo over Hopin based on some capabilities, but mainly because we had team members who were already familiar with the system.
Chose Bizzabo
We have enjoyed our experience with Bizzabo better than the other platforms we have used. The website capability and easy of setting up a stream is great. The only thing that I thought PheedLoop did better was their integration of Zoom. Outside of that Bizzabo has a better …
Chose Bizzabo
Price model at the time
Chose Bizzabo
Many platforms offer different features but for us it went down to cost, efficiency, and an easy to use for our team.
Chose Bizzabo
Bizzabo is a clear leader and more sophisticated than other event management platforms out in the marketplace right now. Unlike others, they continue to invest in the tool and have pretty good support. They have a decent amount of turnover within their sales and CSM …
RingCentral Events
Chose RingCentral Events
Different use cases really - Hopin was more suited to what we wanted to do
Top Pros
Top Cons
Features
BizzaboRingCentral Events
Mobile Capabilities
Comparison of Mobile Capabilities features of Product A and Product B
Bizzabo
7.8
35 Ratings
6% below category average
RingCentral Events
-
Ratings
Responsive Design for Web Access7.630 Ratings00 Ratings
Mobile Application7.830 Ratings00 Ratings
Dashboard / Report / Visualization Interactivity on Mobile7.928 Ratings00 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
Bizzabo
7.1
31 Ratings
14% below category average
RingCentral Events
-
Ratings
Calendar integration7.223 Ratings00 Ratings
Meeting initiation6.719 Ratings00 Ratings
Integrates with social media7.014 Ratings00 Ratings
Record meetings / events7.319 Ratings00 Ratings
Slideshows6.915 Ratings00 Ratings
Event registration7.329 Ratings00 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
Bizzabo
7.4
22 Ratings
8% below category average
RingCentral Events
-
Ratings
Live chat7.720 Ratings00 Ratings
Audience polling7.317 Ratings00 Ratings
Q&A7.421 Ratings00 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
Bizzabo
7.9
31 Ratings
8% below category average
RingCentral Events
-
Ratings
User authentication8.028 Ratings00 Ratings
Participant roles & permissions8.229 Ratings00 Ratings
Confidential attendee list7.722 Ratings00 Ratings
Online Events Marketing
Comparison of Online Events Marketing features of Product A and Product B
Bizzabo
7.5
37 Ratings
10% below category average
RingCentral Events
-
Ratings
Branding options7.433 Ratings00 Ratings
Integration to Marketing Automation7.224 Ratings00 Ratings
Attendee list export8.036 Ratings00 Ratings
Virtual Event
Comparison of Virtual Event features of Product A and Product B
Bizzabo
6.7
40 Ratings
19% below category average
RingCentral Events
-
Ratings
Registration, RSVP, and ticketing7.339 Ratings00 Ratings
Email marketing6.035 Ratings00 Ratings
Livestreaming7.326 Ratings00 Ratings
Audience engagement7.031 Ratings00 Ratings
Event recording6.925 Ratings00 Ratings
Virtual booths5.213 Ratings00 Ratings
Networking6.429 Ratings00 Ratings
Event analytics7.737 Ratings00 Ratings
Best Alternatives
BizzaboRingCentral Events
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Score 9.2 out of 10
OneCause
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Score 9.2 out of 10
Medium-sized Companies
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Score 9.3 out of 10
OneCause
OneCause
Score 9.2 out of 10
Enterprises
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Cvent Event Diagramming
Score 9.3 out of 10
Whova
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Score 9.0 out of 10
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User Ratings
BizzaboRingCentral Events
Likelihood to Recommend
7.6
(81 ratings)
8.5
(35 ratings)
Likelihood to Renew
9.1
(1 ratings)
8.0
(2 ratings)
Usability
9.1
(1 ratings)
8.7
(3 ratings)
Availability
10.0
(1 ratings)
-
(0 ratings)
Performance
6.0
(1 ratings)
-
(0 ratings)
Support Rating
8.2
(1 ratings)
7.3
(2 ratings)
Product Scalability
5.0
(1 ratings)
-
(0 ratings)
User Testimonials
BizzaboRingCentral Events
Likelihood to Recommend
Bizzabo
Bizzabo is really well suited for large-scale hybrid events. In this day and age, it's imperative to have a software that can successfully accommodate virtual and in-person attendees. Bizzabo blends these experiences extremely well. It is also great when event agendas are complex and need customizations - Bizzabo offers flexibility and has options for tracking session attendance. Bizzabo does not work well for smaller events with in-person only registrations. The risk of the equipment not working is high and, for smaller events, not worth the stress!
Read full review
RingCentral
Hopin is very suitable for large events involving 100+ people where there are only a couple of people speaking. You can have a bunch of features such as networking and all in all, is quite a professional experience to use. For smaller groups, It takes too much effort to set up and isn't worth using over Google Meet or Zoom.
Read full review
Pros
Bizzabo
  • Bizzabo makes setting up registration for an event very simple. You can make it more complex if you require that, but if you only need to capture basics and payment, it is easy to set up.
  • Making a custom event website is also very easy. There are a lot of widgets build in with content you might need, such as Speakers. While it takes a little bit of use to figure out how it works, once you know the basics, creating a multi page website with all your event info is super easy.
  • Creating custom ticket types and promo codes is full of options and it’s easy to allow many different options for purchasing tickets. From expiring ticket types to tracking promo codes, you can allow people to buy tickets with unlimited options (early bird, sponsor discounts, etc.)
Read full review
RingCentral
  • Awesome for managing several sets of panelists
  • Very easy to manage event attendees
  • Love the chat functionality during the events, enabling the audience to connect with each other
  • Hugely simple for anyone with little tech knowledge to design and run an event
  • Cost effective for the volume of events we run, where we need scale and quality
  • Live streaming an event is also very well catered for
  • Branding across the platform is simple to implement
Read full review
Cons
Bizzabo
  • Our attendees complained about having to login every time to view content
  • You cannot be in the system working on the backend while a colleague is. We have found that the work doesn't save.
  • The email system is hard to format within Bizzabo
  • Staff would sometimes get kicked out of interact rooms. It would be nice to add virtual backgrounds in this space.
  • Reports were missing data and it took two weeks to get corrected
  • When recording a session, you have to go back and download it, and then upload it. This process should be easier.
Read full review
RingCentral
  • The biggest hangup we've encountered is from guest speakers who need to join us on either tablets or smartphones. Hopin doesn't play well with mobile devices for onscreen guests.
  • I'd like to see the broadcasts in vendor booths be recordable in the way broadcasts in the sessions or on the stage are.
Read full review
Likelihood to Renew
Bizzabo
No answers on this topic
RingCentral
We most likely will, but with such a high annual renewal rate, we are forced to look at alternative solutions yearly when that license fee comes due
Read full review
Usability
Bizzabo
Bizzabo is extremely user friendly. The website builder is very simple to use and can creative some astounding looking websites, with no technical know how. The setup of the account, adding users, managing events and user access to events, as well as creating events from scratch or from existing "templates" (actually just standard events that we set a far off date from and copy as a template) is very simple, but powerful as you can pick and choose exactly what to copy over. It is also a very user friendly platform for the attendees and speakers (both for virtual events and physical events for speakers as the speaker, and partner, portal is very simple to use and can be custom created for the exact specifications you need).
Read full review
RingCentral
I'm a pretty tech-savvy person but I still feel that Hopin was pretty user-friendly even for those of you who are less tech-savvy. Great thing is, you can play around and test the platform with the free version which allows you to get familiar with it before committing to the paid. I learned most of it on the free version which then made me more confident when deciding to use the paid version. Not only did it help me on the setup side, but it also proved to me that this was what we needed to do what we needed to do.
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Reliability and Availability
Bizzabo
It's always working as intended.
Read full review
RingCentral
No answers on this topic
Performance
Bizzabo
It's glichy
Read full review
RingCentral
No answers on this topic
Support Rating
Bizzabo
Support is always quick to respond. However, some issues are out of their hand, and in these cases, it is a laborious process to then submit a suggestion for how to improve the product. However, where they can rectify an issue, support has gone above and beyond to deliver and do so efficiently and in a friendly manner.
Read full review
RingCentral
For the most part you're able to get a response from a support person within a few minutes, but there was a stretch when Hopin was reshuffling its staff that it sometimes took 24-48 hours, which is too long. However, as long as the staff remains stable - which seems likely - then its Support team is usually quite responsive.
Read full review
Alternatives Considered
Bizzabo
Bizzabo is definitely a great choice for your event tool. I don't find it as robust as Cvent, but I do find it more useful than an Eventbrite. We selected Bizzabo because of our initial support team, but they eventually moved on, which started our problems with Bizzabo. It gives us more data than Eventbrite, which we appreciate.
Read full review
RingCentral
We were with a company before Hopin - we explored elsewhere due to cost. Pros were design and custom look. We moved to Hopin, it was innovative at the time, although the design wasn't strong the features were. The majority now have the same features. So we did leave Hopin for another platform again because we wanted a custom look, and we were preparing for hybrid. Hopin wasn't ready. We soon realised other platforms we came across are complex, difficult to use. We left and came back to Hopin.
Read full review
Scalability
Bizzabo
It's spreadsheet heavy and has to be exact. The devil is in the details and if you miss a detail you have to fix it and redo it with all the changes that need to be made manually.
Read full review
RingCentral
No answers on this topic
Return on Investment
Bizzabo
  • Since we have only used Bizzabo for a year we are still learning and figuring out the nuances of it but I would say that one thing it has done is impressed our current clients which makes them want to continue to work with us.
  • We hope to use Bizzabo as a tool to recruit more clients i the future
  • It has cut a third party out of the system as we have our own dedicated platform to use and do not have to rely on a separate agency to use a different platform.
Read full review
RingCentral
  • Without Hopin, it would have been impossible to host an event at the scale and user interface that we did, with the staff limitations we have. Hopin enabled us to execute a very high standard with limited resources. For example, before Hopin, we could only attract about 100-200 attendees. With Hopin, we 3x our registrations and attendees.
  • The data collected from their system on attendees allows us to more accurately speak to our target market based on their tracked habits during the event.
Read full review
ScreenShots

Bizzabo Screenshots

Screenshot of Simplify the management of an event portfolio.Screenshot of Event data from engagement metrics like check-ins, session attendance and ratings, to adoption insights like mobile app usage.Screenshot of Manage speakers with their own customized VIP portal that has information about the event.Screenshot of Embedded audience reactions  where attendees can share their own reaction and sense everyone else’s. Attendees can share their excitement with the rest of the audience with clapping sounds, whistles, and audience buzzScreenshot of Built-in networking tools to foster meaningful interactions