What users are saying about
8 Ratings
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30 Ratings
8 Ratings
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Score 8.6 out of 100

OneCause

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30 Ratings
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Score 9.2 out of 100

Likelihood to Recommend

Hopin

Hopin is quite expensive if you're holding a larger event with over 1000 registrants, and you want multiple stages. It's not suited for all budgets. It seems more appropriate for a paid virtual event, but large free events, especially since they charge per registrant instead of per attendee, Hopin may not be well suited for.
Nicholas Kouvatsos | TrustRadius Reviewer

OneCause

Before signing up with One Cause, I checked out some virtual auctions at other local venues. I was able to easily bid and win prizes. It could not have been easier. I wanted to ensure that our customers/bidders would have an easy experience. I was also impressed with the number of local institutions, which I regard highly, that were using One Cause.
Nancy Matteo | TrustRadius Reviewer

Pros

Hopin

  • Hopin was very simple to use from the start. If I had any questions, they had answers on their website and their support is great.
  • I like that we could make changes on a regular basis even during the live event.
  • I like that it incorporates a lot of what you find at a in-person event and it translates well virtually.
Brian Burge | TrustRadius Reviewer

OneCause

  • Streamlines check-in process for event attendees, which involves collecting payment methods during the check-in process.
  • Provides a large number of reports on various aspects of the event, including payments, attendees, etc.
  • Manages all event details, including attendees, payments, table assignments, sponsorships, auction item donations, etc.
Stephen Juliano | TrustRadius Reviewer

Cons

Hopin

  • Hopin should allow customers to upload pre-recorded videos to the platform (hosted by Hopin), for use during the conference. As it stands now, customers must provide their own external video hosting solution (we used Vimeo).
  • Hopin should have some customer support staff based in the USA or Canada, too--not just in the UK.
  • In view of the substantial cost of subscribing to Hopin, it seems as if the number of registrants allowed under the subscription without incurring overage fees should be somewhat higher than 1,000 registrants. (We anticipate going over that limit before our yearly subscription term is over.)
Clinton O'Brien | TrustRadius Reviewer

OneCause

  • [Redacted] sent an email on 10.21.2020 both the Mobile Bidding solution and the Virtual Event Center for a special price. I responded that I was interested but was never contacted.
  • When we resigned our contract for our 4th year of service, I got an introductory message like we were new customers. I sent an email to [redacted] to make sure everything is in order and never heard back
  • I wish the credit card swipers had connection options and worked with non-Apple products -- usb-c, lightning, usb, etc.
Anonymous | TrustRadius Reviewer

Usability

Hopin

Hopin 10.0
Based on 1 answer
I'm a pretty tech-savvy person but I still feel that Hopin was pretty user-friendly even for those of you who are less tech-savvy. Great thing is, you can play around and test the platform with the free version which allows you to get familiar with it before committing to the paid. I learned most of it on the free version which then made me more confident when deciding to use the paid version. Not only did it help me on the setup side, but it also proved to me that this was what we needed to do what we needed to do.
Brian Burge | TrustRadius Reviewer

OneCause

OneCause 10.0
Based on 1 answer
Super easy to use, and if you have issues, their support pages have all the answers!
Seth Weiner | TrustRadius Reviewer

Support Rating

Hopin

Hopin 10.0
Based on 1 answer
For the most part, I was able to find what I needed on Hopin's site but when I couldn't find what I needed, their support was there to answer any questions we had in a very timely manner.
Brian Burge | TrustRadius Reviewer

OneCause

OneCause 9.0
Based on 3 answers
The on-site support was fantastic on the night of our event. They knew what they were doing and took direction professionally. Pre-event, we felt that the account manager was not listening to our concerns and was more of a sales staffer than a support staffer. Having us connected directly to support would bump this to a 9.
David S. Levine, CFRE | TrustRadius Reviewer

Alternatives Considered

Hopin

Hopin is an all in one platform, that requires little integration. They are building and updating the product more and more each day so that it's the platform has all the features that you need. From registration to hosting the event, to post-event reporting, Hopin has it all. It is great.
Ashley Jenkins | TrustRadius Reviewer

OneCause

Good value for the money and good customer support. Even when direct account manager was unable to respond quickly, her manger was also available and willing to help us as needed. We used GiveSmart for one year and moved to OneCause BidPal, as they were able to provide on-site support in 2021.
Hyla Crane | TrustRadius Reviewer

Return on Investment

Hopin

  • This one is hard to say. We had a solution before, which was virtually free to use and worked okay for us. I can't really tell if using a high-priced platform like Hopin has increased the revenue brought in over the free solution. We would have to do a true split test where we sent half of our attendees to one platform and the other half to Hopin, and see if the additional spend is worth it. As far as true ROI, it's hard to compete with an infinite ROI since the other solution was free. But using Hopin may result in additional profit, meaning we may have made at least our investment more and then some over what we would have made using the free solution.
Nicholas Kouvatsos | TrustRadius Reviewer

OneCause

  • Ease in check in and out night of special events
  • Faster collection of funds without time spent tracking people who don't pay the night of the event
  • Online display of items enabled early buy now auctions that brought in more income
Hyla Crane | TrustRadius Reviewer

Screenshots

Pricing Details

Hopin

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Hopin Editions & Modules

Edition
Starter$99.001
BusinessContact Sales
EnterpriseContact Sales
Growth$799.003
  1. per month
  2. per month
Additional Pricing Details

OneCause

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

OneCause Editions & Modules

Additional Pricing Details

Add comparison