What users are saying about
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Top Rated
50 Ratings
119 Ratings

Hopin

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Top Rated
50 Ratings
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Score 8.6 out of 100
119 Ratings
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Score 7.7 out of 100

Feature Set Ratings

    Video Marketing

    Hopin

    Feature Set Not Supported
    N/A
    3.9

    Vimeo

    39%
    Vimeo ranks higher in 6/6 features

    Lead generation

    N/A
    0 Ratings
    2.8
    28%
    19 Ratings

    Video personalization

    N/A
    0 Ratings
    5.2
    52%
    30 Ratings

    eCommerce

    N/A
    0 Ratings
    5.4
    54%
    12 Ratings

    Support for advertisements

    N/A
    0 Ratings
    2.5
    25%
    13 Ratings

    Video SEO

    N/A
    0 Ratings
    4.3
    43%
    24 Ratings

    Integration to Marketing Automation

    N/A
    0 Ratings
    3.3
    33%
    18 Ratings

    Video Platform Integrations

    Hopin

    Feature Set Not Supported
    N/A
    1.0

    Vimeo

    10%
    Vimeo ranks higher in 5/5 features

    Integration to Salesforce.com

    N/A
    0 Ratings
    1.0
    10%
    6 Ratings

    Integration to Marketo

    N/A
    0 Ratings
    1.0
    10%
    6 Ratings

    Integration to HubSpot

    N/A
    0 Ratings
    1.0
    10%
    6 Ratings

    Integration to Eloqua

    N/A
    0 Ratings
    1.0
    10%
    4 Ratings

    Integration to LMS

    N/A
    0 Ratings
    1.0
    10%
    7 Ratings

    Video Security

    Hopin

    Feature Set Not Supported
    N/A
    6.2

    Vimeo

    62%
    Vimeo ranks higher in 5/5 features

    Video access controls

    N/A
    0 Ratings
    6.9
    69%
    35 Ratings

    User management

    N/A
    0 Ratings
    5.9
    59%
    32 Ratings

    Video link sharing

    N/A
    0 Ratings
    6.5
    65%
    33 Ratings

    Internal video

    N/A
    0 Ratings
    5.8
    58%
    31 Ratings

    External video

    N/A
    0 Ratings
    5.9
    59%
    32 Ratings

    Video Player

    Hopin

    Feature Set Not Supported
    N/A
    6.0

    Vimeo

    60%
    Vimeo ranks higher in 4/4 features

    Player customization

    N/A
    0 Ratings
    4.3
    43%
    29 Ratings

    Embedded videos

    N/A
    0 Ratings
    6.4
    64%
    35 Ratings

    Video quality / Bandwidth controls

    N/A
    0 Ratings
    6.9
    69%
    34 Ratings

    Mobile compatibility

    N/A
    0 Ratings
    6.4
    64%
    35 Ratings

    Video Analytics

    Hopin

    Feature Set Not Supported
    N/A
    4.5

    Vimeo

    45%
    Vimeo ranks higher in 5/5 features

    A/B testing

    N/A
    0 Ratings
    2.9
    29%
    12 Ratings

    Streaming quality reports

    N/A
    0 Ratings
    5.0
    50%
    14 Ratings

    Per viewer tracking

    N/A
    0 Ratings
    4.8
    48%
    22 Ratings

    Per video tracking

    N/A
    0 Ratings
    5.2
    52%
    27 Ratings

    Video analytics dashboard

    N/A
    0 Ratings
    4.6
    46%
    26 Ratings

    Video Hosting, Management & Storage

    Hopin

    Feature Set Not Supported
    N/A
    5.5

    Vimeo

    55%
    Vimeo ranks higher in 6/6 features

    On-Demand video

    N/A
    0 Ratings
    6.3
    63%
    23 Ratings

    Live streaming

    N/A
    0 Ratings
    5.2
    52%
    13 Ratings

    Impact of streaming on network

    N/A
    0 Ratings
    3.7
    37%
    19 Ratings

    Video upload & format support

    N/A
    0 Ratings
    6.1
    61%
    33 Ratings

    Video library / File management

    N/A
    0 Ratings
    5.7
    57%
    31 Ratings

    Video portal

    N/A
    0 Ratings
    5.8
    58%
    22 Ratings

    Video Engagement

    Hopin

    Feature Set Not Supported
    N/A
    3.7

    Vimeo

    37%
    Vimeo ranks higher in 3/3 features

    Audience polling

    N/A
    0 Ratings
    3.1
    31%
    6 Ratings

    Audience Q&A / Live chat

    N/A
    0 Ratings
    3.1
    31%
    7 Ratings

    Video comments

    N/A
    0 Ratings
    4.9
    49%
    26 Ratings

    Attribute Ratings

    • Hopin is rated higher in 2 areas: Likelihood to Recommend, Support Rating
    • Vimeo is rated higher in 1 area: Usability

    Likelihood to Recommend

    8.8

    Hopin

    88%
    35 Ratings
    4.2

    Vimeo

    42%
    38 Ratings

    Likelihood to Renew

    7.9

    Hopin

    79%
    2 Ratings

    Vimeo

    N/A
    0 Ratings

    Usability

    8.8

    Hopin

    88%
    3 Ratings
    9.0

    Vimeo

    90%
    1 Rating

    Support Rating

    7.9

    Hopin

    79%
    2 Ratings
    6.8

    Vimeo

    68%
    15 Ratings

    Likelihood to Recommend

    Hopin

    Hopin is very suitable for large events involving 100+ people where there are only a couple of people speaking. You can have a bunch of features such as networking and all in all, is quite a professional experience to use. For smaller groups, It takes too much effort to set up and isn't worth using over Google Meet or Zoom.
    Read full review

    Vimeo

    If you're a small company with one or two employees, I'm sure that Vimeo is great. When it comes to larger organizations and teams, they clearly are treating such customers stepmotherly. You need a basic account in order to be an admin on a Pro-plan team, but you only get basic support (3 days wait). The teams function is riddled with bugs and affects the whole experience. In this case, I would not recommend Vimeo at all.
    Read full review

    Pros

    Hopin

    • Awesome for managing several sets of panelists
    • Very easy to manage event attendees
    • Love the chat functionality during the events, enabling the audience to connect with each other
    • Hugely simple for anyone with little tech knowledge to design and run an event
    • Cost effective for the volume of events we run, where we need scale and quality
    • Live streaming an event is also very well catered for
    • Branding across the platform is simple to implement
    Read full review

    Vimeo

    • User-friendly interface for administrators of the account and external viewers. Being able to easily navigate a new platform or software is ideal for anyone.
    • Seamless sharing and embedding across many platforms. Vimeo is well-recognized so it makes it easy for other platforms to recognize Vimeo. The compatibility is outstanding.
    • As an administrator of the account, being able to select viewing privileges may seem like a basic function, but it's so necessary right now with how heavy our organization is utilizing the platform. We can mass upload content early and only release it for the public over time by simply changing it to a public video.
    Read full review

    Cons

    Hopin

    • The biggest hangup we've encountered is from guest speakers who need to join us on either tablets or smartphones. Hopin doesn't play well with mobile devices for onscreen guests.
    • I'd like to see the broadcasts in vendor booths be recordable in the way broadcasts in the sessions or on the stage are.
    Read full review

    Vimeo

    • Price - For the full featureset of Vimeo, you will be paying $900 a year as of 2020, and this is expected to only go up over time. Thankfully, Vimeo offers lower tiers with less functionality, and most people will not need the unlimited streaming viewers or whopping 7 TB of storage that you get for the highest level of membership. But it is still a premium price for a premium service.
    • "Suggested" Algorithm - The equivalent of YouTube's suggested videos feature is the Vimeo Staff Picks, which recommends curated content from their team of editors. While this content generally has a high level of production, it is not especially relevant to the video you are watching, or to your watch history as a user. I rarely watch suggested videos in Vimeo.
    • Search - The Vimeo search page is beautiful, having huge thumbnails of videos with a clean, visually-appealing layout. However, the results themselves leave much to be desired. When I search for "jung" to try to find videos on Swiss psychologist C. G. Jung, of the first 18 results, not a single result is actually about C. G. Jung. On Youtube, the first 14 results are all about Jung. When I search for "c. g. jung" on Vimeo I find a number of relevant results, so it's not that the videos are not available in Vimeo. Rather, the search algorithm is not returning relevant results.
    Read full review

    Pricing Details

    Hopin

    Starting Price

    $0

    Editions & Modules

    Hopin editions and modules pricing
    EditionModules
    Starter$83.251
    BusinessContact Sales2
    EnterpriseContact Sales3
    Growth$667.004

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Pricing Info

    Vimeo

    Starting Price

    $12 per month

    Editions & Modules

    Vimeo editions and modules pricing
    EditionModules
    Plus121
    Pro202
    Business503
    Premium754

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Likelihood to Renew

    Hopin

    We most likely will, but with such a high annual renewal rate, we are forced to look at alternative solutions yearly when that license fee comes due
    Read full review

    Vimeo

    No answers on this topic

    Usability

    Hopin

    I'm a pretty tech-savvy person but I still feel that Hopin was pretty user-friendly even for those of you who are less tech-savvy. Great thing is, you can play around and test the platform with the free version which allows you to get familiar with it before committing to the paid. I learned most of it on the free version which then made me more confident when deciding to use the paid version. Not only did it help me on the setup side, but it also proved to me that this was what we needed to do what we needed to do.
    Read full review

    Vimeo

    The customization options are vast and very easy to utilize. While there can be a slight learning curve for some advanced features, it is not so steep that it takes a long time to figure out. Support is great at guiding you through anything that might be confusing to you as well
    Read full review

    Support Rating

    Hopin

    For the most part you're able to get a response from a support person within a few minutes, but there was a stretch when Hopin was reshuffling its staff that it sometimes took 24-48 hours, which is too long. However, as long as the staff remains stable - which seems likely - then its Support team is usually quite responsive.
    Read full review

    Vimeo

    Terrible support. When I subscribed to Premium we were guaranteed support. However, after the first e-mail I received from them, I never heard from them again. I sent several emails over the course of a couple of weeks acknowledging that due to covid, I did not expect a miracle overnight and that I was keen to work on the issue with them. I have not heard from customer service at all. This is very disappointing. We lost customers due to the poor quality of the livestreams and were left to sort the issue out without their help.
    Read full review

    Alternatives Considered

    Hopin

    We were with a company before Hopin - we explored elsewhere due to cost. Pros were design and custom look. We moved to Hopin, it was innovative at the time, although the design wasn't strong the features were. The majority now have the same features. So we did leave Hopin for another platform again because we wanted a custom look, and we were preparing for hybrid. Hopin wasn't ready. We soon realised other platforms we came across are complex, difficult to use. We left and came back to Hopin.
    Read full review

    Vimeo

    YouTube was the platform we primarily used previously, after having restrictions and having locked out of a couple of accounts we needed a better platform. We also lost some of our videos. We also have an internal app to track client videos and Vimeo supported it better. With the increased storage and the number of videos we create, we decided Vimeo would be better.
    Read full review

    Return on Investment

    Hopin

    • Without Hopin, it would have been impossible to host an event at the scale and user interface that we did, with the staff limitations we have. Hopin enabled us to execute a very high standard with limited resources. For example, before Hopin, we could only attract about 100-200 attendees. With Hopin, we 3x our registrations and attendees.
    • The data collected from their system on attendees allows us to more accurately speak to our target market based on their tracked habits during the event.
    Read full review

    Vimeo

    • It allows clients to serve a massive amount of video content within an LMS without eating up disk space or sacrificing bandwidth.
    • The overall cost is very low compared to other tools and there is no 'pay per view' style unstable pricing.
    • The tool has allowed students in other countries to access content faster.
    • NEGATIVE - the upload limits per week, especially on the basic/pro accounts are too restrictive.
    Read full review

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