What users are saying about
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Top Rated
50 Ratings

Hopin

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Top Rated
50 Ratings
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Score 8.6 out of 100
15 Ratings
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Score 8.4 out of 100

Attribute Ratings

  • Vimeo Enterprise (Vimeo Livestream) is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.8

Hopin

88%
35 Ratings
10.0

Vimeo Enterprise

100%
2 Ratings

Likelihood to Renew

7.9

Hopin

79%
2 Ratings

Vimeo Enterprise

N/A
0 Ratings

Usability

8.8

Hopin

88%
3 Ratings

Vimeo Enterprise

N/A
0 Ratings

Support Rating

7.9

Hopin

79%
2 Ratings

Vimeo Enterprise

N/A
0 Ratings

Likelihood to Recommend

Hopin

Hopin is very suitable for large events involving 100+ people where there are only a couple of people speaking. You can have a bunch of features such as networking and all in all, is quite a professional experience to use. For smaller groups, It takes too much effort to set up and isn't worth using over Google Meet or Zoom.
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Vimeo

Although there is room for improvement, it is a fantastic service and I would suggest this to many clients. In fact, I already have and overall they're happy with it. It does what is needed, has impressive features in the free version as well as the Plus version, and they seem to truly listen to what their clients want for features. They're head and shoulders above the competition with delivering a service that works (unlike other mentioned) along with having a slick end product. I'm so happy that I moved over to Vimeo
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Pros

Hopin

  • Awesome for managing several sets of panelists
  • Very easy to manage event attendees
  • Love the chat functionality during the events, enabling the audience to connect with each other
  • Hugely simple for anyone with little tech knowledge to design and run an event
  • Cost effective for the volume of events we run, where we need scale and quality
  • Live streaming an event is also very well catered for
  • Branding across the platform is simple to implement
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Vimeo

  • We use the hardware based Broadcaster which makes for very easy set up. It is so easy we can loan the equipment to smaller events that do not require our on site technical assistance.
  • Ease of integration and embedding in our Facebook page and website give our followers many options to join the stream.
  • Real time statistics on viewership and chat provide up to the minute understanding of our viewers needs and issues should they arise.
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Cons

Hopin

  • The biggest hangup we've encountered is from guest speakers who need to join us on either tablets or smartphones. Hopin doesn't play well with mobile devices for onscreen guests.
  • I'd like to see the broadcasts in vendor booths be recordable in the way broadcasts in the sessions or on the stage are.
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Vimeo

  • I'd like the ability to adjust the sizing of the progress bar for the videos. I recorded my videos with a profile photo that could only display in the lower left corner but when I attempted to add Vimeo's progress bar (showing how much time is left in the video) it covered the profile photo. If I'd kept that progress bar, the result would have looked unprofessional.
  • I'd like the "optimization" time after the video is uploaded to be faster. However, I realize this may depend on the speed of my internet connection.
  • I'd like more features in the Plus version of the service such as custom branding and lead generation options. This was included in another competitor that I tried before moving to Vimeo.
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Pricing Details

Hopin

Starting Price

$0

Editions & Modules

Hopin editions and modules pricing
EditionModules
Starter$83.251
BusinessContact Sales2
EnterpriseContact Sales3
Growth$667.004

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Pricing Info

Vimeo Enterprise

Starting Price

Editions & Modules

Vimeo Enterprise editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Likelihood to Renew

    Hopin

    We most likely will, but with such a high annual renewal rate, we are forced to look at alternative solutions yearly when that license fee comes due
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    Vimeo

    No answers on this topic

    Usability

    Hopin

    I'm a pretty tech-savvy person but I still feel that Hopin was pretty user-friendly even for those of you who are less tech-savvy. Great thing is, you can play around and test the platform with the free version which allows you to get familiar with it before committing to the paid. I learned most of it on the free version which then made me more confident when deciding to use the paid version. Not only did it help me on the setup side, but it also proved to me that this was what we needed to do what we needed to do.
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    Vimeo

    No answers on this topic

    Support Rating

    Hopin

    For the most part you're able to get a response from a support person within a few minutes, but there was a stretch when Hopin was reshuffling its staff that it sometimes took 24-48 hours, which is too long. However, as long as the staff remains stable - which seems likely - then its Support team is usually quite responsive.
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    Vimeo

    No answers on this topic

    Alternatives Considered

    Hopin

    We were with a company before Hopin - we explored elsewhere due to cost. Pros were design and custom look. We moved to Hopin, it was innovative at the time, although the design wasn't strong the features were. The majority now have the same features. So we did leave Hopin for another platform again because we wanted a custom look, and we were preparing for hybrid. Hopin wasn't ready. We soon realised other platforms we came across are complex, difficult to use. We left and came back to Hopin.
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    Vimeo

    We chose Vimeo Live over StreamGuys as the yearly subscription model is much more flexible for our budget situation. The ease of use of the Broadcaster in Vimeo Live also reduced the amount of technical assistance required during events. The flexibility of embedding Vimeo Live streams into web and other social media with our own branding make it a better choice that Facebook and GoToMeeting.
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    Return on Investment

    Hopin

    • Without Hopin, it would have been impossible to host an event at the scale and user interface that we did, with the staff limitations we have. Hopin enabled us to execute a very high standard with limited resources. For example, before Hopin, we could only attract about 100-200 attendees. With Hopin, we 3x our registrations and attendees.
    • The data collected from their system on attendees allows us to more accurately speak to our target market based on their tracked habits during the event.
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    Vimeo

    • Positive ROI - the pricing is better than other comparable services with a better end result. So, the return on investment is significant since it is an inexpensive way to deliver what I need to my program users.
    • Positive - their 30 day trial period is so helpful to be able to determine if this is truly a good investment for you/your business. I was able to do all that I needed to within the first 30 days for live video, then continue with keeping the embed links with the continuing monthly subscription.
    • Positive - good analytics within the account (not Google Analytics with my level of subscription) so I can see how many users are viewing my videos, what devices they're on, and where they are in the world. This is all important for my business.
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