Hornbill Supportworks ITSM vs. Ivanti LANDESK Service Desk (discontinued)
Hornbill Supportworks ITSM vs. Ivanti LANDESK Service Desk (discontinued)
Product | Rating | Most Used By | Product Summary | Starting Price |
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Hornbill | N/A | Hornbill Supportworks is a comprehensive ITSM platform offered by a UK-based company. It competes with BMC Remedy, ServiceNow, Cherwell, FrontRange, and CA Technologies. | N/A | |
Ivanti LANDESK Service Desk (discontinued) | N/A | The Ivanti LANDESK ITSM Service Desk, powered by Heat (formerly the LANDESK Service Desk before LANDESK and Heat became Ivanti) was the company's ITSM / ITIL offering that has now been replaced by Ivanti Neurons for ITSM, the company's modern offering. | N/A |
Hornbill Supportworks ITSM | Ivanti LANDESK Service Desk (discontinued) | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Hornbill Supportworks ITSM | Ivanti LANDESK Service Desk (discontinued) | |
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Top Pros | ||
Top Cons |
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Hornbill Supportworks ITSM | Ivanti LANDESK Service Desk (discontinued) | ||||||||||||||||||||||||
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Incident and problem management |
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ITSM asset management |
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Change management |
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Hornbill Supportworks ITSM | Ivanti LANDESK Service Desk (discontinued) | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Ivanti Neurons for ITSM Score 9.1 out of 10 | Ivanti Neurons for ITSM Score 9.1 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Hornbill Supportworks ITSM | Ivanti LANDESK Service Desk (discontinued) | |
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Likelihood to Recommend | 4.1 (3 ratings) | 6.0 (7 ratings) |
Support Rating | - (0 ratings) | 9.1 (1 ratings) |
Hornbill Supportworks ITSM | Ivanti LANDESK Service Desk (discontinued) | |
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Likelihood to Recommend | Hornbill | Discontinued Products |
Pros | Hornbill | Discontinued Products |
Cons | Hornbill | Discontinued Products |
Support Rating | Hornbill No answers on this topic | Discontinued Products |
Alternatives Considered | Hornbill No answers on this topic | Discontinued Products |
Return on Investment | Hornbill | Discontinued Products |
ScreenShots |