What users are saying about
39 Ratings
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Top Rated
298 Ratings
39 Ratings
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Score 7.4 out of 100

Linode

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Top Rated
298 Ratings
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Score 9 out of 100

Likelihood to Recommend

HostGator

HostGator for email, domain and website hosting--delightful, 100% satisfied! Have always had ample capacity for company email needs, features work well. I have used it off and on for several organizations since 2011. HostGator website building is fairly straightforward, although I wouldn't recommend it for first-time web designing. The pluses on the HostGator website builder: great-looking themes, adequate webpage capacity, really cool scrolling capabilities, which trends well now. Easier than building a WordPress website from scratch, which can also be done for free in HostGator. I'd say it's limited compared to feature-rich WP, but it designs as nicely as Wix.
Anonymous | TrustRadius Reviewer

Linode

I am sure Google, Microsoft and Amazon's services are probably more cost effective in the long term or possibly the very short term. But if you don't have an entire tech team behind you or the time to figure out the cost calculator Linode is a good option. They are also currently pretty competitive on price.If you are a competent Linux user then these VMs are a good option. I have now switched all my webservices to a $5/mo Nanode and it is serving me well.If you do not have the knowledge to install Apache and some internet security then possibly not the best option.If you are a Blender user and want to rent an NVidia RTX 6000 (or 4) for a few hours then it is also a good option
P Thomas | TrustRadius Reviewer

Pros

HostGator

  • The pricing is a big feature for this hosting company
  • Every three years when the hosting contract is coming to an end, they offer a reduced fee to upgrade your server plan, which is more cost effective than renewing at the regular rate for whatever plan you're currently using.
  • The customer service workers are professional and friendly.
Anonymous | TrustRadius Reviewer

Linode

  • Exceptional uptime and reliability.
  • Easy to use control panel.
  • Ability to install various operating systems, fully customizable to your own needs.
  • Kept informed about any upcoming hardware maintenance with the ability to adjust the maintenance window to better serve our needs.
  • Easy automated backups at the touch of a button.
  • Affordable, excellent prices and package options.
Anonymous | TrustRadius Reviewer

Cons

HostGator

  • Support could be better, it takes a long time to connect with somebody
  • You need to pay extra for a backup you can rely on
  • SiteLock is sold separately, but did not help when we were hacked
  • Site seems to slow down from time to time
Dan Gospe | TrustRadius Reviewer

Linode

  • Should consider allowing/supporting *BSD & OpenSolaris/IllumOS Unixes in their choices of .ISOs.
  • Should be a little more speedy updating non-systemd (real server) GNU/Linux .ISOs
  • For the number of servers they administer, might consider enlarging their team, but their current customer support team is more than adequate.
David Chmelik | TrustRadius Reviewer

Likelihood to Renew

HostGator

HostGator 8.0
Based on 1 answer
Because we have in house technical support to compensate the lack of quality HostGator tech support, and because the price continues to be affordable the business is likely to continue using HostGator. They provide what the business needs and we have in house support to maintain it.
Anonymous | TrustRadius Reviewer

Linode

Linode 9.1
Based on 6 answers
I've been with them a long time. They provide me with the capabilities I need coupled with knowledgeable support that's not pay-for-extra.However, if I move to a non-Linux OS, the level of support by necessity will drop off. I can still ask questions about the infrastructure but I my ability to ask about OS features will decrease.
Anonymous | TrustRadius Reviewer

Usability

HostGator

No score
No answers yet
No answers on this topic

Linode

Linode 8.6
Based on 10 answers
Linode is perfect for what it offers: The UI is a great start. Managing DNS is straightforward. The API is simple and well documented. Everything just works. The performance of the VMs is good and global coverage is more than sufficient for me. Private Layer 2 networking is the only feature I miss which would be really adding value.
Harald Kubota | TrustRadius Reviewer

Reliability and Availability

HostGator

No score
No answers yet
No answers on this topic

Linode

Linode 9.1
Based on 1 answer
There is very little planned downtime. Whenever planned downtime is necessary I'm always given lots of advanced notice and an explanation that I can pass along to my users that they'll understand. I really appreciate that Linode appreciates my commitment to reliable service to my users. It shows that they believe they've been successful when I'm successful.
Anonymous | TrustRadius Reviewer

Performance

HostGator

No score
No answers yet
No answers on this topic

Linode

Linode 9.1
Based on 1 answer
Linode is an infrastructure provider issues related to performance are really on me. Linode provides a capable infrastructure and allows me to tailor performance of the services I provide to my customers to my specific situation. Linode allows me to implement "tweaks" that, from experience, I know will do the job with little risk without a whole bunch of static from idiot support 'droids who just get in the way ("this isn't supported at the present time").
Anonymous | TrustRadius Reviewer

Support Rating

HostGator

HostGator 7.6
Based on 6 answers
While you will get support from HostGator, it seems to be a different level from 8-10 years ago. It may take 15-20 minutes to get someone on chat, and unless you follow up, I've found followup email support to take a couple of days. If you stick with it, though, you will get support, and I've never had a problem they couldn't help with.
Anonymous | TrustRadius Reviewer

Linode

Linode 8.5
Based on 184 answers
The support is always responsive and is able to help with all my queries so far with a professional and efficient manner. There is no comparison to other companies, they are the best at customer support and I am satisfied completely with their efforts.
Anonymous | TrustRadius Reviewer

Implementation Rating

HostGator

No score
No answers yet
No answers on this topic

Linode

Linode 8.7
Based on 5 answers
I wish it hadn't taken as many iterations as it did. Some of it is my own fault and some of it was related to limitations imposed on me by the programming environment I chose to use. All in all, I'd say I did a pretty good job. I'd stack my homegrown spam defenses up against anyone's!
Anonymous | TrustRadius Reviewer

Alternatives Considered

HostGator

HostGator is packed with much more features than our previous web hosts, and They had a lot of positive reviews. One of the reasons we selected them over some of the others was that even though they were WordPress-friendly, they still allowed us access to more complex features such as the ability to edit our own databases. Bluehost was much too simple.
Anonymous | TrustRadius Reviewer

Linode

I'd say Linode's main competition is DigitalOcean, I always liked to use Linode instead of DigitalOcean, even though [DigitalOcean's] website looked more professional, and their panel was more robust. Nowadays though Linode has gotten much better but they can do more for sure. Comparing infrastructure and servers together I didn't see much difference for my use cases.
Anonymous | TrustRadius Reviewer

Scalability

HostGator

No score
No answers yet
No answers on this topic

Linode

Linode 9.1
Based on 1 answer
Although I use only a fraction of their product offerings, the total set makes scalability an easy goal to shoot for. As I said, I have a few customers that use the services my Linode provides...and I like it that way. However, should I need to scale up, I can...without incurring any more cost than I need to.
Anonymous | TrustRadius Reviewer

Return on Investment

HostGator

  • Usage of resale options easily quadrupled the money I was spending on HostGator
  • Trust in the host has to be earned, and HostGator has not retained that for me -- it will be a while before I feel confident in their uptime again
  • Overall, HG has been a positive impact on my business as a web developer
Jack Kingsman | TrustRadius Reviewer

Linode

  • Linode can be spun up so fast it is easy to jump right in.
  • Linode gives true console access, which AWS does not! That means things like single user mode and disk repairs (if even necessary) are actually possible. You can treat your machine like a pet, not cattle, if you want.
  • Linode has a fantastic mechanism for creating snapshots easily and affordably, and without shutting down the system; it's nice to know that safety net (and it works, btw) is there.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

HostGator

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

HostGator Editions & Modules

Edition
Hatchling$2.751
Baby$3.501
Business$5.251
  1. Per Month
Additional Pricing Details

Linode

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Linode Editions & Modules

Additional Pricing Details
CPU, transfer, storage, and RAM bundled into one simple price. Increase storage capacity with additional Block Storage or S3-compatible Object Storage. Add instant Backups with complete independency to your stack. Ensure your applications and services are highly-available with Linode NodeBalancers. Deploy Kubernetes clusters with our fully-managed container orchestration engine.

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