HotSchedules and Fourth Payroll and Benefits vs. Iris HR Software

Hot Schedules/Labour Productivity has been very useful in helping with sales forecasting, utilizing past data combined with weather and national events; however its allocation of staffing is very generic across a large brand, so not much scope for the software to 'learn' what works well for individual sites - e.g. where one restaurant may need 2 people to cover their peak, another may need 4, to account for things like prep, restaurant layout, etc.

Incentivized

Our staff is kept updated with more company policies and we are able to track their holiday and sick days much better. The help and support of their contact support are super good. They reply super fast and are very kind. Also, their sales department isn't pushy like other services they are very knowledgeable and kind.

Incentivized

• Personal Information Storage
• Forecasting
• Labour Costing

Incentivized

• It's simple. I really appreciate that the layout of Octopus HR isn't something I have to question. I know where to look for something because it's clearly labeled, that's more than I can say for a lot of other HR systems I've seen.
• Support. If I ever have a question about setting something up, or if something goes wrong, they're always on top of it. For instance, I had no idea how to set up employee photos on our accounts. I tweeted them and they responded right away, I'm based in LA and they're a UK company, I was impressed that they were able to respond right away. They make sure their customers are taken care of.
• Great self guide. If there's ever an ordinary question I need answered their "Octopus Guide" is very thorough and walks you through everything.

Incentivized

• Quicker Sales Data Importing
• Easier Access to Employee Documents
• Holiday information on employee end

Incentivized

• It can take some effort to understand
• Perhaps the price can go down a bit
• Menu layout

Incentivized

Employees don't complain about it! If anything they've commented on how nice of a tool it is to have.

Incentivized

I would say the pricing is good but it could be better. Also, the customer service is amazing they do such a great job and you can tell they know what they are doing. Visually it is very easy to use and looks very professional. It is a quick set up and they do their best to give you what you want and need.

Incentivized

• More Accurate Forecasting
• Better Daily Labour Control
• Holiday Planning

Incentivized

• Employee efficiency. There's never a question of who I request my time off with. The program sets up line managers who take in all the requests.
• Less wasted time. Contact info and photo are very visible and easily accessed.

Incentivized