HotSchedules vs. Toast Payroll & Team Management

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
HotSchedules
Score 7.5 out of 10
N/A
HotSchedules is a cloud-based scheduling, labor and communication management software solution serving the restaurant and hospitality industry. According to the vendor, key benefits include: Build & Communicate Schedules The scheduling and labor management software reduces the time it takes managers to create and communicate schedules. All scheduling and employee information is stored in one central location, so managers have access to time-off requests,…N/A
Toast Payroll & Team Management
Score 8.6 out of 10
N/A
Toast Payroll & Team Management offers HR, payroll, and benefits solutions to meet a variety of restaurant needs. It is based on the former StratEx product, developed by the company of the same name in Chicago that was acquired by Toast July 2019.N/A
Pricing
HotSchedulesToast Payroll & Team Management
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
HotSchedulesToast Payroll & Team Management
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
HotSchedulesToast Payroll & Team Management
Top Pros
Top Cons
Features
HotSchedulesToast Payroll & Team Management
Payroll Management
Comparison of Payroll Management features of Product A and Product B
HotSchedules
-
Ratings
Toast Payroll & Team Management
8.1
3 Ratings
1% below category average
Pay calculation00 Ratings8.43 Ratings
Support for external payroll vendors00 Ratings7.02 Ratings
Off-cycle/On-Demand payment00 Ratings8.01 Ratings
Benefit plan administration00 Ratings7.63 Ratings
Direct deposit files00 Ratings9.03 Ratings
Salary revision and increment management00 Ratings8.63 Ratings
Reimbursement management00 Ratings8.22 Ratings
Best Alternatives
HotSchedulesToast Payroll & Team Management
Small Businesses
7shifts
7shifts
Score 9.3 out of 10
Patriot Software
Patriot Software
Score 9.2 out of 10
Medium-sized Companies
Jolt
Jolt
Score 9.5 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.6 out of 10
Enterprises

No answers on this topic

Infor Human Resources
Infor Human Resources
Score 7.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
HotSchedulesToast Payroll & Team Management
Likelihood to Recommend
1.0
(167 ratings)
6.4
(3 ratings)
Likelihood to Renew
9.1
(2 ratings)
-
(0 ratings)
Usability
8.9
(12 ratings)
-
(0 ratings)
Support Rating
8.9
(4 ratings)
-
(0 ratings)
User Testimonials
HotSchedulesToast Payroll & Team Management
Likelihood to Recommend
HotSchedules and Fourth
For small to medium-sized companies HotSchedules works great when business is very static. If you are simply using HotSchedules for a schedule writing tool, it is phenomenal. However, it does miss the mark as a labor control software. Needs more controls to keep managers aware of spending versus historical sales data.
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Toast
I believe StratEx is well suited for any type of business at any size. However, I believe the sweet spot would be hotels and restaurants that are small to midsize. With the right HR staff in place, StratEx is so user-friendly and moldable to the needs of the business that it can be used in any industry, location, or by any company with any employee population.
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Pros
HotSchedules and Fourth
  • Communication is so simple on HotSchedules. Whether it is communicating a new schedule release, or a quick note about tonight's shift we as managers are able to easily communicate and know that it will reach our team through text notifications, or email notifications.
  • The Meal Break planning tool is very useful in being able to help our floor leaders clearly understand and plan for what breaks are needed throughout the shift. This allows them to come up with a strategic game plan quickly and spend more time with our guests.
  • Shift Swaps and Releases are so seamless. This is our favorite tool as it makes helping our team cover shifts extremely easy and painless. On the flip side it also makes staff who want more hours be able to find what is available in real time.
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Toast
  • Tip splitting
  • Payroll by class
  • Specific reports
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Cons
HotSchedules and Fourth
  • Clocking In and out can be a little slow. It takes longer to clock in then our previous method. Before we just had a card you swiped and it would clock you in. Took 2 seconds. Now with the Hotschdules method we use it take 30 seconds or so. Not a huge issue but it can add up if you have one computer and a line of employees waiting to clock in.
  • Time Cards. It does not allow you to view someones current time until the "punch" has ended. If the manager would like to check what time the employee clocked in/out from lunch they have to wait until the employee has clocked out for the day before the record is generated. As a shift lead you may send and employee to lunch but forget to note what time you sent them. Awhile passes and you feel like they should be back by now, so you want to go in and see what time they left for lunch but it does not show you that punch record because the employee is still "clocked in" they are just on their "Meal Break"
  • The ability to customize the restrictions for Clocking in and out. You can set it up so that employees can only clock in from a specific location, however if you have a manager who is allowed to work from home they would not be able to clock in without being at the same location as set in the software. It would be nice to see it able to be customized per user.
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Toast
  • HR - We used to receive HR support and that is something that we really miss.
  • StratEx was also our broker so made the health care side of things seamless and we miss that too.
  • Support - Sometimes the support we get is lacking or we get different answers from different people.
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Likelihood to Renew
HotSchedules and Fourth
Ease of use, efficiently creating and posting staff schedules.
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Toast
No answers on this topic
Usability
HotSchedules and Fourth
6 Years of Experience provides me the insight on the upgrades and changes that HotSchedules has done to improve the experience of its users. There are so many features that we still have not started or used to the fullest, but we believe that we are currently getting a strong value out of the money that is paid for this product.
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Toast
No answers on this topic
Support Rating
HotSchedules and Fourth
On rare occasions a phone call has been required to find the solution to a problem, the HotSchedules response staff have been helpful, courteous, and genuinely seem to care for their clients and take pride in what they do. The consistent development and fine tuning of the platform, interface, and mobile environment shows that this is not a program full of people who rest on their laurels.
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Toast
No answers on this topic
Alternatives Considered
HotSchedules and Fourth
I have not used any other Scheduling software for employees. As a campground manager in the summer season, we are using campground master for reservations. it is very similar in process to employee scheduling. the ability to the user of that program to set up their own parameters for time and reservations is something that would benefit the employee scheduling software.
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Toast
Without a doubt, StratEx wins. Against all the major players in the HRS/HRIS industry, StratEx's biggest win is cost, both implementation and ongoing costs. The other's we evaluated offered tons of flashy things that most companies don't really need. When it was all said it done, we looked at what we needed and what we will need and determined that there is no reason to pay for a "big" brand name and be a small fish in their large ponds. I cannot imagine there is a company that would need anything StratEx doesn't offer. And, when it came down to it, all the major players came down from their original proposals by $100,000 or more to be more competitive with StratEx and we still went with StratEx. They've kept every promise, they've always been available, and they know where they are going as a company.
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Return on Investment
HotSchedules and Fourth
  • Saving time on scheduling means our managers can focus more on guest experience, managing the floor and other areas that contribute to the success of our business.
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Toast
  • Great reports and analytics
  • Moderately high fees
  • Convenience
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ScreenShots

HotSchedules Screenshots

Screenshot of Time-Off, Availability, Employee Hours, Sales Volume are all available in the scheduler.Screenshot of Employees are able to swap and pick-up shifts from the HotSchedules Mobile App. All shift changes or requests require a manager's approval.Screenshot of Managers and employees can communicate with each other from the mobile and web apps - from anywhere and at anytime.Screenshot of Employees can submit a time-off, request - paid, or unpaid - and can request to work or request off right from the mobile app.Screenshot of Managers can view sales and labor data from their phone.