What users are saying about
226 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Top Rated
905 Ratings
226 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7.9 out of 100

UltiPro

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Top Rated
905 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.7 out of 100

Likelihood to Recommend

HotSchedules

If you are scheduling for more than 10 employees and their schedules vary greatly from week to week, then I would recommend HotSchedules. If you have less employees than 10 or if your schedule is the same from week to week, then I would not recommend HotSchedules for your business
Taylor Weber | TrustRadius Reviewer

UltiPro

We have been a customer of Ultimate Software since 2004. We are so pleased that this is a solution for our whole company; Benefits, Payroll, Training, Safety and HR. We do not have to worry about our data being out of sync because it is being ran in several different software's.Each year there are new and exciting enhancements added to the software platform that are relevant to our needs or a way to make our life's easier.
Bonnie Downey | TrustRadius Reviewer

Feature Rating Comparison

Human Resource Management

HotSchedules
UltiPro
8.3
Employee demographic data
HotSchedules
UltiPro
8.9
Employment history
HotSchedules
UltiPro
8.4
Job profiles and administration
HotSchedules
UltiPro
8.6
Workflow for transfers, promotions, pay raises, etc.
HotSchedules
UltiPro
8.4
Organizational charting
HotSchedules
UltiPro
7.5
Organization and location management
HotSchedules
UltiPro
8.4
Compliance data (COBRA, OSHA, etc.)
HotSchedules
UltiPro
7.9

Payroll Management

HotSchedules
UltiPro
8.6
Pay calculation
HotSchedules
UltiPro
8.7
Support for external payroll vendors
HotSchedules
UltiPro
8.2
Off-cycle/On-Demand payment
HotSchedules
UltiPro
8.7
Benefit plan administration
HotSchedules
UltiPro
8.3
Direct deposit files
HotSchedules
UltiPro
9.2
Salary revision and increment management
HotSchedules
UltiPro
8.4
Reimbursement management
HotSchedules
UltiPro
8.8

Leave and Attendance Management

HotSchedules
UltiPro
7.6
Approval workflow
HotSchedules
UltiPro
7.9
Balance details
HotSchedules
UltiPro
7.7
Annual carry-forward and encashment
HotSchedules
UltiPro
7.3

Employee Self Service

HotSchedules
UltiPro
8.7
View and generate pay and benefit information
HotSchedules
UltiPro
9.0
Update personal information
HotSchedules
UltiPro
9.2
View company policy documentation
HotSchedules
UltiPro
8.4
Employee recognition
HotSchedules
UltiPro
8.0
View job history
HotSchedules
UltiPro
8.8

Asset Management

HotSchedules
UltiPro
7.3
Tracking of all physical assets
HotSchedules
UltiPro
7.3

HR Reporting

HotSchedules
UltiPro
7.8
Report builder
HotSchedules
UltiPro
8.1
Pre-built reports
HotSchedules
UltiPro
7.9
Ability to combine HR data with external data
HotSchedules
UltiPro
7.4

Onboarding

HotSchedules
UltiPro
8.6
New hire portal
HotSchedules
UltiPro
8.7
Manager tracking tools
HotSchedules
UltiPro
8.4

Performance and Goals

HotSchedules
UltiPro
7.7
Corporate goal setting
HotSchedules
UltiPro
7.7
Individual goal setting
HotSchedules
UltiPro
7.9
Line-of sight-visibility
HotSchedules
UltiPro
7.5
Performance tracking
HotSchedules
UltiPro
7.9

Performance Management

HotSchedules
UltiPro
7.8
Performance plans
HotSchedules
UltiPro
7.7
Performance improvement plans
HotSchedules
UltiPro
7.6
Review status tracking
HotSchedules
UltiPro
8.1
Review reminders
HotSchedules
UltiPro
7.7
Multiple review frequency
HotSchedules
UltiPro
7.9

Succession Planning

HotSchedules
UltiPro
7.4
Create succession plans/pools
HotSchedules
UltiPro
7.3
Candidate ranking
HotSchedules
UltiPro
7.5
Candidate search
HotSchedules
UltiPro
7.8
Candidate development
HotSchedules
UltiPro
7.2

Recruiting / ATS

HotSchedules
UltiPro
8.0
Job Requisition Management
HotSchedules
UltiPro
8.1
Company Website Posting
HotSchedules
UltiPro
8.5
Publish to Social Media
HotSchedules
UltiPro
8.0
Job Search Site Posting
HotSchedules
UltiPro
8.0
Duplicate Candidate Prevention
HotSchedules
UltiPro
7.2
Applicant Tracking
HotSchedules
UltiPro
8.2
Notifications and Alerts
HotSchedules
UltiPro
7.8

Pros

HotSchedules

  • HotSchedules tracks our labor hours and dollars. Being able to do quick labor analysis helps us make sure our pricing is in line with our estimates for clients.
  • HotSchedules tracks our employee trainings. Because we are a third party audited food manufacturing facility, we have both formal certifications (CA Food Handler Cards) and monthly trainings on subjects such as Food Safety, GMP's, Pest Control, Allergen Control, HACCP and Sanitation. Being able to have a record easily accessible for each employee to prove to our auditors and keep those employees up to date with training is invaluable as an organizational tool.
Shannon Carpenter | TrustRadius Reviewer

UltiPro

  • Business Intelligence reporting: it allows for point in time and can report on all data fields within the database.
  • Salary Planning: this has allowed us to take a completely manual process with excel spreadsheets and make it an online process with approvals and workflows. Once approved the data automatically flows over to the employee's HR record. This has saved a lot of time for the managers, Human Resources, and Payroll.
  • On boarding: we have taken a paper process and made it completely paperless.
  • Configurable: the ability to create our own fields for data specific to us, and place those fields on current screens for updating and reporting.
Tracy Ratcliffe | TrustRadius Reviewer

Cons

HotSchedules

  • Configuration is key - there can be bumps after bringing a new business into HotSchedules so the terminology has to be different for each one.
  • Scheduler - on the old one, there use to be a key that explained the hot keys, now its missing. Probably under Support, but it used to be on the scheduler screen.
Frank Jameson | TrustRadius Reviewer

UltiPro

  • With the training feature, you can get to it from the main UltiPro login, but you can't get back to the main screen in UltiPro from the training menu. It's a one way link.
  • Setting up security access is very individual. This can be good so that you can define what each user actually needs, but it is tedious so that you can't just assign a pre-defined set of rules for a role and assign it to a list of individuals wholesale.
  • The benefits administration feature would be better if it would total up your costs for you as you chose your benefits from the available lists. You don't get a total until the end, which isn't ideal.
Mallori Barg | TrustRadius Reviewer

Likelihood to Renew

HotSchedules

HotSchedules 9.1
Based on 2 answers
Ease of use, efficiently creating and posting staff schedules.
Sawyer Harrison | TrustRadius Reviewer

UltiPro

UltiPro 8.9
Based on 178 answers
We are overall happy with UltiPro and it works well for our organization and we have plans to expand our usage of it even more so we will definitely be continuing with the product. We are thinking of adding the functionality for training and recruiting as well, which is an add-on product
Bailey Thomas | TrustRadius Reviewer

Usability

HotSchedules

HotSchedules 8.2
Based on 11 answers
6 Years of Experience provides me the insight on the upgrades and changes that HotSchedules has done to improve the experience of its users. There are so many features that we still have not started or used to the fullest, but we believe that we are currently getting a strong value out of the money that is paid for this product.
Frank Jameson | TrustRadius Reviewer

UltiPro

UltiPro 8.6
Based on 103 answers
Ultipro is by far the very best HCM solution that I've used, and I don't mind acting as a point of contact to anyone that might be interested in hearing from an actual user about my experiences with the suite. Ultipro can pretty much handle anything that you throw at it, while ensuring that what you throw at it is compliant with federal and state regulations. It really is quite simple to use and only gets easier to use the more you use it obviously. I would encourage anyone that is having issues with the suite to partner with their customer success manager to tackle anything that is at any point problematic.
Juan Osegueda | TrustRadius Reviewer

Reliability and Availability

HotSchedules

No score
No answers yet
No answers on this topic

UltiPro

UltiPro 9.2
Based on 61 answers
In the 3+ years that we've been live in UltiPro, I believe the core HR/Payroll module went down one time. I don't recall how long it was down for, possibly an hour or two, but thankfully it was not during a payroll week for us so it did not impact us significantly. Other than that, there are some minor outages every once in a while with the Recruiting application, but the communication when those outages occur is very good so you always get status updates.
Jack Klott, SHRM-SCP | TrustRadius Reviewer

Performance

HotSchedules

No score
No answers yet
No answers on this topic

UltiPro

UltiPro 8.4
Based on 151 answers
UltiPro, for the most part, seems to run pretty well, but there are times when it slows down. Simply logging out and back in will fix this problem, but it can be annoying. This seems to happen when I am going through a lot of different pages pretty quickly for a long period of time.
Adam Jolley | TrustRadius Reviewer

Support Rating

HotSchedules

HotSchedules 8.9
Based on 4 answers
Always cheerful, informative, and educated staff. Each person seems to want to find a way to help us with any issues or questions we have. I love that all the staff is friendly and in a good mood when you call, I have never had a rep be unhelpful or short tempered, or ever less than accommodating to our needs!
Kim Cargill | TrustRadius Reviewer

UltiPro

UltiPro 7.9
Based on 315 answers
Generally, the support is great. There are several options to reach someone: chat, case creation online, phone and I generally get answers very quickly. There have been high volume times where an answer is harder to come by, but that's the case anywhere. I believe Ultimate has better customer service than other vendors I've used.
Michelle Ober | TrustRadius Reviewer

In-Person Training

HotSchedules

No score
No answers yet
No answers on this topic

UltiPro

UltiPro 8.9
Based on 82 answers
I've been to a few in-person (hands on) training sessions and it is very similar to the online classes. You have the same reference material to look back on after the training. So regardless of in person training or online you really get the same thing.
Rachel Russ | TrustRadius Reviewer

Online Training

HotSchedules

No score
No answers yet
No answers on this topic

UltiPro

UltiPro 8.7
Based on 181 answers
There is a whole website dedicated to training with UltiPro and they have coined it UltiUniversity. You have the option to take self-paced training where you listen and watch videos or you can take an online instructor-led course and ask questions throughout the training. I think both methods with UltiPro work well and I would highly recommend going with what you prefer.
Robert W. Staples, III., P.E. | TrustRadius Reviewer

Implementation Rating

HotSchedules

No score
No answers yet
No answers on this topic

UltiPro

UltiPro 8.8
Based on 71 answers
UltiPro made it very easy to implement. I implemented UltiPro on my own (as we were short-handed), in addition to my other duties, and was able to stay on track with our original implementation timeline. The process is laid out in a very detailed method. This was by far the most thorough and easiest implementation that I have been through
Staci Drilling,SPHR, SHRM-SCP | TrustRadius Reviewer

Alternatives Considered

HotSchedules

Prior to HotSchedules we utilized an old school traditional Excel based scheduling system that was put out via email. The system was obviously time intensive and required constant updating, so when approached via HotSchedules Marketing we decided to give it a try and haven't looked back. If possible we are looking into incorporating it into use with our back of the house staff. One of the only limiting factors to HotSchedules and any similar scheduling system is that it is smart device based (cell phone/computer/tablet/etc.) and therefore the staff member must have access to these in order to use the service. Unfortunately even in 2017 not everyone has these/want and/or are willing to work with these devices. This can force a company into making decisions to not hire a potential employee do to incompatibility with how daily operations are run via scheduling.
Daniel Butte | TrustRadius Reviewer

UltiPro

I worked with SilkRoad from 2006 to 2017. First started with the ATS (open hire) and then we bought the onboarding platform. Features that they had but Ulti still doesn't include candidate ranking even way back in 2006. Great help for a recruiter when you are pressed for time and helps with prioritizing candidates. SilkRoad did not integrate with our past payroll provider ADP.
Jay Dotson | TrustRadius Reviewer

Scalability

HotSchedules

No score
No answers yet
No answers on this topic

UltiPro

UltiPro 9.0
Based on 79 answers
Ultipro has great scalability overall. The core functionality of Ultipro allows for easy replication, while also providing room for customization that is often required during acquisitions/additions of new business units. The only drawback in scalability, is that by design, Ultipro requires knowledgeable end users and internal resources to execute. Although Ultipro provides immense support and service to its customers in all organizational phases, without the proper internal development, scalability could be hampered. At the same time, this is what I personally love about the product; the ability to work within a DIY environment during expansion while still having access to subject matter experts when needed.
Daniel Eagen, PHR | TrustRadius Reviewer

Return on Investment

HotSchedules

  • Saving time on scheduling means our managers can focus more on guest experience, managing the floor and other areas that contribute to the success of our business.
Amanda Zelichowski | TrustRadius Reviewer

UltiPro

No answers on this topic

Screenshots

Pricing Details

HotSchedules

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

UltiPro

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

HotSchedules
8.4
UltiPro
8.8

Likelihood to Renew

HotSchedules
9.1
UltiPro
8.9

Usability

HotSchedules
8.2
UltiPro
8.6

Reliability and Availability

HotSchedules
UltiPro
9.2

Performance

HotSchedules
UltiPro
8.4

Support Rating

HotSchedules
8.9
UltiPro
7.9

In-Person Training

HotSchedules
UltiPro
8.9

Online Training

HotSchedules
UltiPro
8.7

Implementation Rating

HotSchedules
UltiPro
8.8

Scalability

HotSchedules
UltiPro
9.0

Add comparison