HotTelecom vs. Net2Phone

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
HotTelecom
Score 10.0 out of 10
N/A
Beta Company's HotTelecom is a service that consists of a wide range of VoIP needs with over 6000 virtual phone numbers both local and mobile for business, designed to present an easy to use and affordable means of communication. HotTelecom offers virtual phone numbers, toll-free numbers, SMS numbers, SMS numbers for registration and multi-channel numbers, and virtual PBX set-up. All these come with clear-voice technology, for high sound quality.
$5
Monthly fee + connection fee
Net2Phone
Score 9.2 out of 10
N/A
Net2Phone is a VoIP solutions provider headdquartered in Newark, whose services include Hosted PBX, unified communications for remote workforces including live calling, live chat, and also web conferencing through their Huddle app available now in beta release, Microsoft Teams direct routing, and SIP Trunking which integrates directly into on-prem or existing IP PBX systems.
$24.99
per month per user
Pricing
HotTelecomNet2Phone
Editions & Modules
Virtual fax number
$30
Monthly fee + connection fee
Virtual PBX
$65
Monthly fee
Direct virtual phone number
from 5
Monthly fee + connection fee
Virtual SMS number
from 7
Monthly fee + connection fee
Toll-free (800) number
from 7
Monthly fee + connection fee
Office
$24.99
per month per user
Office Pro
$26.99
per month per user
Office Power
$29.99
per month per user
Offerings
Pricing Offerings
HotTelecomNet2Phone
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsEach price is the price of monthly fee. There might be an additional connection fee for the products.
More Pricing Information
Community Pulse
HotTelecomNet2Phone
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
HotTelecomNet2Phone
Cloud PBX
Comparison of Cloud PBX features of Product A and Product B
HotTelecom
10.0
5 Ratings
23% above category average
Net2Phone
-
Ratings
Hosted PBX10.05 Ratings00 Ratings
Multi-level Interactive Voice Response (IVR)10.05 Ratings00 Ratings
Call reports10.05 Ratings00 Ratings
Call Management
Comparison of Call Management features of Product A and Product B
HotTelecom
10.0
5 Ratings
19% above category average
Net2Phone
8.0
3 Ratings
3% below category average
Answering rules10.05 Ratings00 Ratings
Call recording10.05 Ratings8.03 Ratings
Call park10.05 Ratings00 Ratings
Call screening10.05 Ratings00 Ratings
Message alerts10.05 Ratings00 Ratings
VoIP system collaboration
Comparison of VoIP system collaboration features of Product A and Product B
HotTelecom
9.0
5 Ratings
12% above category average
Net2Phone
-
Ratings
Audio conferencing9.05 Ratings00 Ratings
Best Alternatives
HotTelecomNet2Phone
Small Businesses
CloudTalk
CloudTalk
Score 9.3 out of 10
CloudTalk
CloudTalk
Score 9.3 out of 10
Medium-sized Companies
CloudTalk
CloudTalk
Score 9.3 out of 10
CloudTalk
CloudTalk
Score 9.3 out of 10
Enterprises
Cisco Business Edition 7000 (discontinued)
Cisco Business Edition 7000 (discontinued)
Score 9.0 out of 10
Cisco Business Edition 7000 (discontinued)
Cisco Business Edition 7000 (discontinued)
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
HotTelecomNet2Phone
Likelihood to Recommend
10.0
(5 ratings)
9.1
(5 ratings)
Support Rating
9.6
(4 ratings)
-
(0 ratings)
User Testimonials
HotTelecomNet2Phone
Likelihood to Recommend
Beta Company
When our clients or partners call our corporate number they can now reach any needed employee or department by themselves. It is simple - they just need to use voice assistant and press the needed number.
Read full review
Net2Phone
As the price is so low and the quality is good, you can't really fault anything plus, they provide the best SMS service, with high sound quality; nothing compares to the price, and they also provide ongoing customer support.
Read full review
Pros
Beta Company
  • Friendly and responsive customer support.
  • Wide geographical coverage.
  • It's easy to set up.
  • High-quality phone calls.
  • There are a lot of additional services available.
Read full review
Net2Phone
  • Rolls calls over to multiple phones in succession after a designated number of rings.
  • Allows full access to voicemail and all settings through the app on your cell phone.
  • One set same bill every month. No more long distance charges!
  • Easy to block phone numbers (robocalls)
  • Individual user login and setup for personalized functions
  • Easy to use personalized hold music
Read full review
Cons
Beta Company
  • Video calling is not available as a feature.
Read full review
Net2Phone
  • I think at performance level it is still to be improved as many time we face hang issues but i think that can be imrpoved soon by the company
  • Having different configuration UIs on Web/App/Cloud, where it makes difficult to remmeber the exact places where to make changes. THere should be some syncing in configuration options
  • service support to be improved.
Read full review
Support Rating
Beta Company
We are totally satisfied with help Customer Support. They were quick and responsive
Read full review
Net2Phone
No answers on this topic
Alternatives Considered
Beta Company
No answers on this topic
Net2Phone
Price, availability when ordering it, start-up amount of users
Read full review
Return on Investment
Beta Company
  • We've got the option to use another marketing channel with HotTelecom's SMS virtual phone numbers. They also provide us with an ability to count everything in marketing campaigns made with SMS numbers and to make the right decisions based on the received data.
Read full review
Net2Phone
  • Hard to quantify.
  • We seem to get more clear voice mails
  • The ability to get an email when you miss a call and can access your voice mail from anywhere helps with managing time
Read full review
ScreenShots

HotTelecom Screenshots

Screenshot of Personal account on the website. User can perform an order there.

Net2Phone Screenshots

Screenshot of Screenshot of