HotTelecom vs. Telnyx

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
HotTelecom
Score 10.0 out of 10
N/A
Beta Company's HotTelecom is a service that consists of a wide range of VoIP needs with over 6000 virtual phone numbers both local and mobile for business, designed to present an easy to use and affordable means of communication. HotTelecom offers virtual phone numbers, toll-free numbers, SMS numbers, SMS numbers for registration and multi-channel numbers, and virtual PBX set-up. All these come with clear-voice technology, for high sound quality.
$5
Monthly fee + connection fee
Telnyx
Score 8.6 out of 10
N/A
Offering a communications platform that provides global carrier-grade services, Telnyx in Chicago maintains an international, private IP network and grants its customers control over their communications through its portal and RESTful API. Telnyx products include voice (elastic SIP trunking, global number search, and telephony data), programmatic messaging, wireless (mobile IoT), embedded communications (WebRTC) and automated networking. Customers provision services a la carte and pay by usage…
$2
per month
Pricing
HotTelecomTelnyx
Editions & Modules
Virtual fax number
$30
Monthly fee + connection fee
Virtual PBX
$65
Monthly fee
Direct virtual phone number
from 5
Monthly fee + connection fee
Virtual SMS number
from 7
Monthly fee + connection fee
Toll-free (800) number
from 7
Monthly fee + connection fee
Identity Services & Data
$0.0015
per LRN lookup
Voice API
$0.002
per minute
SMS API
$0.0025
per send (free to receive)
Elastic SIP Trunking
$0.0035 ($0.005)
origination (termination) per minute
Fax
$0.0070
per page
Verify API
$0.04
per API call
Wireless
$2.00
per month
Networking
$100.00
per month (starting price)
Offerings
Pricing Offerings
HotTelecomTelnyx
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsEach price is the price of monthly fee. There might be an additional connection fee for the products.Telnyx offers additional discounts as customers scale.
More Pricing Information
Community Pulse
HotTelecomTelnyx
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
HotTelecomTelnyx
Cloud PBX
Comparison of Cloud PBX features of Product A and Product B
HotTelecom
10.0
5 Ratings
20% above category average
Telnyx
-
Ratings
Hosted PBX10.05 Ratings00 Ratings
Multi-level Interactive Voice Response (IVR)10.05 Ratings00 Ratings
Call reports10.05 Ratings00 Ratings
Call Management
Comparison of Call Management features of Product A and Product B
HotTelecom
10.0
5 Ratings
17% above category average
Telnyx
-
Ratings
Answering rules10.05 Ratings00 Ratings
Call recording10.05 Ratings00 Ratings
Call park10.05 Ratings00 Ratings
Call screening10.05 Ratings00 Ratings
Message alerts10.05 Ratings00 Ratings
VoIP system collaboration
Comparison of VoIP system collaboration features of Product A and Product B
HotTelecom
9.0
5 Ratings
8% above category average
Telnyx
-
Ratings
Audio conferencing9.05 Ratings00 Ratings
Best Alternatives
HotTelecomTelnyx
Small Businesses
CloudTalk
CloudTalk
Score 9.5 out of 10
Telegram
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Score 8.9 out of 10
Medium-sized Companies
CloudTalk
CloudTalk
Score 9.5 out of 10
Telegram
Telegram
Score 8.9 out of 10
Enterprises
Cisco Business Edition 7000 (discontinued)
Cisco Business Edition 7000 (discontinued)
Score 9.1 out of 10
Telegram
Telegram
Score 8.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
HotTelecomTelnyx
Likelihood to Recommend
10.0
(5 ratings)
8.6
(7 ratings)
Support Rating
9.6
(4 ratings)
-
(0 ratings)
User Testimonials
HotTelecomTelnyx
Likelihood to Recommend
Beta Company
When our clients or partners call our corporate number they can now reach any needed employee or department by themselves. It is simple - they just need to use voice assistant and press the needed number.
Read full review
Telnyx
Telnyx is well suited for general phone number provisioning as they have a large pool to choose from. There is certainly room to grow with fax troubleshooting.
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Pros
Beta Company
  • Friendly and responsive customer support.
  • Wide geographical coverage.
  • It's easy to set up.
  • High-quality phone calls.
  • There are a lot of additional services available.
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Telnyx
  • Price Matters for the flourishing organization like us. Telnyx [is] affordable to us.
  • Telnyx is very generous in terms of providing regular updates through webinar , free credits, real time support . One most important is that they are not in hurry of closing the account because of minus balance.
  • Telnyx Portal is pretty easy to navigate and manage the customized settings.
  • Among other giant SIP providers I found Telnyx with very modern and humble customer approach.
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Cons
Beta Company
  • Video calling is not available as a feature.
Read full review
Telnyx
  • Number testing: Currently I need to call our fax numbers manually to confirm fax tones. It would be useful to test numbers in bulk from the portal.
  • Troubleshooting: Currently, samples are needed for each fax transmission when there are issues. And those samples need to be within 24-48 hours. It would be useful if Telnyx could do a health check out proactively to gather information on high failure counts prior to customer reports.
  • Transparency with system issues: We've run into scenarios where we wanted information on system-wide fax failures, but when the issues were resolved we didn't get root cause analysis.
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Support Rating
Beta Company
We are totally satisfied with help Customer Support. They were quick and responsive
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Telnyx
No answers on this topic
Alternatives Considered
Beta Company
No answers on this topic
Telnyx
Easy of use and better prices. Outstanding customer service. Variety of services in telecommunication needs. Easy use of interface even for not experienced users. Migration of SIP numbers is easier. Reporting is very easy to use and customizable for our specific needs, so we can keep track of costs in an easy way
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Return on Investment
Beta Company
  • We've got the option to use another marketing channel with HotTelecom's SMS virtual phone numbers. They also provide us with an ability to count everything in marketing campaigns made with SMS numbers and to make the right decisions based on the received data.
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Telnyx
  • Due to easy SIP truncation the cost of customer approach has become very convenient internationally. We got a so much scaling to play on large customer base. And large base makes sense of large positive ROI.
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ScreenShots

HotTelecom Screenshots

Screenshot of Personal account on the website. User can perform an order there.