HouseCall Pro vs. Journyx

Journyx

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
HouseCall Pro	Score 9.2 out of 10	N/A	HouseCall Pro is a field service management solution built for any professional service-based industry. It includes features such as scheduling and dispatch, customer databases, and live mapping and tracking.	$65 per month 1 user
Journyx	Score 9.0 out of 10	N/A	Journyx's time and expense tracking software aims to streamline the collection and processing of timesheets – reducing payroll time, growing client billings, and increasing project profitability. The vendor says Journyx helps you collect better time and expense data for better, more informed decisions. Key benefits include: Integrate Journyx time and expense tracking with existing business systems, including Microsoft Dynamics GP, NAV, SL, and AX, QuickBooks, MS Project,…	N/A

Pricing

HouseCall Pro

Journyx

Editions & Modules

Website Builder: $25
per month/add on
Additional Users: $30
per user/per month
Sales Proposal Tool: $40
per month/add on
Recurring Servicing Plans: $40
per month/add on
Start: $65
per month
Grow: $149
per month
Manage: $229
per month
XL: Contact sales team

No answers on this topic

Offerings

Pricing Offerings
HouseCall Pro	Journyx
Free Trial
Yes	Yes
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	Yes

Entry-level Setup Fee

No setup fee

Optional

Additional Details

—

Both our hosted and on-premise solutions are priced on a per license, per month basis. We have a base solution, Journyx, with additional products and add-ons that we offer based on your specific requirements. Pricing is highly dependent on your business requirements. We're happy to discuss your needs in detail so we can provide you with a solution that meets those needs.

More Pricing Information

Pricing Info

Community Pulse
	HouseCall Pro	Journyx
Top Pros	Pro Credit card Pro User friendly Pro Customer communication	Pro Easy for employees Pro New jobs Pro Easy access
Top Cons	Minus Custom forms Minus Job costing Minus Custom fields	Minus Lot of functionality Minus User manual Minus Difficult and time

Best Alternatives
	HouseCall Pro	Journyx
Small Businesses	Method:CRM Score 9.7 out of 10	Traqq Score 9.2 out of 10
Medium-sized Companies	Jotform Score 8.9 out of 10	Paypro Workforce Management Score 9.6 out of 10
Enterprises	ServiceNow Customer Service Management Score 7.9 out of 10	TimeCamp Score 8.4 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	HouseCall Pro	Journyx
Likelihood to Recommend	7.0 (2 ratings)	9.0 (8 ratings)
Likelihood to Renew	- (0 ratings)	8.5 (2 ratings)
Usability	- (0 ratings)	6.0 (1 ratings)
Availability	- (0 ratings)	8.0 (1 ratings)
Performance	- (0 ratings)	5.0 (1 ratings)
Support Rating	- (0 ratings)	6.0 (1 ratings)
Online Training	- (0 ratings)	7.0 (1 ratings)
Implementation Rating	- (0 ratings)	5.0 (1 ratings)
Product Scalability	- (0 ratings)	7.0 (1 ratings)
Vendor post-sale	- (0 ratings)	8.0 (1 ratings)
Vendor pre-sale	- (0 ratings)	8.0 (1 ratings)

User Testimonials
	HouseCall Pro	Journyx
Likelihood to Recommend	HouseCall Pro [HouseCall Pro] would be great for service techs and smaller companies but is tough for companies that do multiple types of jobs, [do] not sync well with QBO for us, and creates an accounting mess. Also does not do job costing so hard to actually keep track of jobs Incentivized SH Sarah Hooley Office Manager Read full review	Journyx, Inc Users cannot update their own time sheet if mistakes are made or things change after submitting. The time sheet must be rejected by the reviewer before the user can update the time sheet. It would be much better for the user to be able to update the time sheet and resubmit, barring approval, instead of the upfront action of the reviewer rejecting the time sheet. Incentivized Jason Galati Hawaii / Guam Regional Manager Read full review
Pros	HouseCall Pro Online Booking Instant credit card funding Customer Text Notifications Incentivized Ben Borenstein Electrical Contractor Read full review	Journyx, Inc The strengths are real time data capture for our projects. Helps our department with our clinical trials for the budgeting process (we capture time per task). Allows our department to justify additional hires. Incentivized ML Mcdevitt Laurel Executive Assistant Read full review
Cons	HouseCall Pro Job costing QBO integration Reporting Incentivized SH Sarah Hooley Office Manager Read full review	Journyx, Inc Leave management ability can be improved to offer more functions and reporting. Administration function of adding new clients can be difficult and time consuming. Maybe at times too much customization. It is difficult to administrate all the activities and tasks if we have future changes. Incentivized Roy Evans Controller Read full review
Likelihood to Renew	HouseCall Pro No answers on this topic	Journyx, Inc All depending on cost for renewal. This is very expensive as a reporting tool, as we do not recover the cost through billing Incentivized Roy Evans Controller Read full review
Usability	HouseCall Pro No answers on this topic	Journyx, Inc Back end, administration or set up on the software. Incentivized Roy Evans Controller Read full review
Reliability and Availability	HouseCall Pro No answers on this topic	Journyx, Inc Yes, it's there when I need it. Incentivized Roy Evans Controller Read full review
Performance	HouseCall Pro No answers on this topic	Journyx, Inc Can be slow at times. Incentivized Roy Evans Controller Read full review
Online Training	HouseCall Pro No answers on this topic	Journyx, Inc Good training overall, some areas we do use. Incentivized Roy Evans Controller Read full review
Implementation Rating	HouseCall Pro No answers on this topic	Journyx, Inc It takes a lot of planning and it's time consuming. Incentivized Roy Evans Controller Read full review
Alternatives Considered	HouseCall Pro Much easier to use. Incentivized Ben Borenstein Electrical Contractor Read full review	Journyx, Inc Journyx is easy to use - intuitive with customizable drop down menus and with multiple report options, useful for a variety of purposes. Incentivized Anne Houghtaling Executive Director Read full review
Scalability	HouseCall Pro No answers on this topic	Journyx, Inc Server issues at first. Incentivized Roy Evans Controller Read full review
Return on Investment	HouseCall Pro Negative is time lost fixing books. Negative is having to use multiple programs to fulfill needs so it takes 2x as long. [The] positive is that it is very user-friendly so our team has picked it up easily and techs save time in the field. Incentivized SH Sarah Hooley Office Manager Read full review	Journyx, Inc Allowing for time and reporting to be easy to navigate Ease of entering time allows for employees/contractors to enter in their time Incentivized Jennifer Larson, CAP Executive Assistant Read full review
ScreenShots		Journyx Screenshots