HouseCall Pro vs. Patriot Software

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
HouseCall Pro
Score 9.2 out of 10
N/A
HouseCall Pro is a field service management solution built for any professional service-based industry. It includes features such as scheduling and dispatch, customer databases, and live mapping and tracking.
$65
per month 1 user
Patriot Software
Score 9.4 out of 10
N/A
Patriot Software headquartered in Canton, Ohio offers Patriot PAY, their benefits administration and payroll software.
$17
per month
Pricing
HouseCall ProPatriot Software
Editions & Modules
Website Builder
$25
per month/add on
Additional Users
$30
per user/per month
Sales Proposal Tool
$40
per month/add on
Recurring Servicing Plans
$40
per month/add on
Start
$65
per month
Grow
$149
per month
Manage
$229
per month
XL
Contact sales team
Basic Payroll
$17/mo + $4 per employee/contractor
Accounting Basic
$20/mo (unlimited use)
Accounting Premium
$30/mo (unlimited use)
Full Service Payroll
$37/mo + $4 per employee/contractor
Offerings
Pricing Offerings
HouseCall ProPatriot Software
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details—Patriot Software has two payroll options to choose from: Basic Payroll, and Full Service payroll software. Both start with a simple three-step payroll process. With the Full Service Payroll, Patriot will collect, deposit, and file federal, state, and local payroll taxes on the customer's behalf; end-of-the-year payroll tax filing is included at no extra charge. Print W2s on 8 x 1/2 x 11 plain white office paper to hand to employees, or post to the free employee portal. Also, Patriot Software offers free direct deposit.
More Pricing Information
Community Pulse
HouseCall ProPatriot Software
Top Pros
Top Cons
Features
HouseCall ProPatriot Software
Payroll Management
Comparison of Payroll Management features of Product A and Product B
HouseCall Pro
-
Ratings
Patriot Software
8.3
15 Ratings
1% above category average
Pay calculation00 Ratings9.515 Ratings
Support for external payroll vendors00 Ratings10.01 Ratings
Off-cycle/On-Demand payment00 Ratings8.75 Ratings
Benefit plan administration00 Ratings6.03 Ratings
Direct deposit files00 Ratings9.211 Ratings
Salary revision and increment management00 Ratings8.213 Ratings
Reimbursement management00 Ratings6.36 Ratings
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HouseCall ProPatriot Software
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Jotform
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Paypro Workforce Management
Paypro Workforce Management
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User Ratings
HouseCall ProPatriot Software
Likelihood to Recommend
7.0
(2 ratings)
9.7
(20 ratings)
Likelihood to Renew
-
(0 ratings)
9.0
(1 ratings)
Usability
-
(0 ratings)
9.3
(10 ratings)
Support Rating
-
(0 ratings)
8.7
(10 ratings)
User Testimonials
HouseCall ProPatriot Software
Likelihood to Recommend
HouseCall Pro
[HouseCall Pro] would be great for service techs and smaller companies but is tough for companies that do multiple types of jobs, [do] not sync well with QBO for us, and creates an accounting mess. Also does not do job costing so hard to actually keep track of jobs
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Patriot Software
Patriot PAY is well-suited to a company that has a 10-day window between the end of the pay period and the payday. The company size makes very little difference and it is easy to use for any company. It is also very progressive in development and improvement. If a company has a small window for turn-around, but fairly consistent payroll amounts (such as a lot of salary workers), Patriot PAY might also be a good fit for them.

Companies with tight turn-around times or payrolls that vary significantly in direct deposit amounts might have difficulty using Patriot PAY.
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Pros
HouseCall Pro
  • Online Booking
  • Instant credit card funding
  • Customer Text Notifications
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Patriot Software
  • It is simple, intuitive and straightforward in its design. Someone with little experience with roles in human resources roles, bookkeeping or payroll can quickly learn how to set-up the software and run payroll regularly by reading through the support portion of the site, or by contacting the helpful staff at Patriot. Patriot staff have walked me through issues or guided me on the phone as I learned how to use a function of the software.
  • Patriot provides comprehensive quarterly tax filing records, including 941s, state unemployment compensation tax payments, state employer's tax and local employer's tax filings. You can also generate payroll or tax deposit reports over a specific time period or per employee.
  • The support and FAQ pages available on Patriot are very practical and written in an easy to understand manner. Using the information provided there, I was able to properly set up new employees according to local and state filing requirements.
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Cons
HouseCall Pro
  • Job costing
  • QBO integration
  • Reporting
Read full review
Patriot Software
  • Connecting with outside software - we have an issue of Patriot not recognizing donors when connected to other websites when all the information is the same minus a middle initial
  • Giving an error page when something small is off. Instead of giving an easy to fix error notification, Patriot brings the user to an error page and they have to reenter everything.
  • Fixing dates easily. If a date is entered incorrectly, 8/13/21 instead of 2021, an error pop up appears but the user has to click enter/okay many times or refresh the page in order to fix this issue.
  • Enter vs Tab key - Patriot loves the tab key but if the user clicks enter instead, many times it brings them to the home page.
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Likelihood to Renew
HouseCall Pro
No answers on this topic
Patriot Software
It works well because it is cheap for us.
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Usability
HouseCall Pro
No answers on this topic
Patriot Software
I think it is great once things are setup as for general user looking to look for simple things like a copy of a paystub or a current pay rate for an employee. However, to find specialized things like a state withholding number or payroll integration settings those do require a bit more digging to find or possibly a call to customer service for help.
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Support Rating
HouseCall Pro
No answers on this topic
Patriot Software
Generally speaking it is pretty good that when I need to call somebody up for a payroll question I can generally within five minutes get somebody on the phone and they can help me resolve the problem or specify where specifically I need to go or contact to find my answers. However, that being said, for my specific situation as a partner my assigned contact has not always been very responsive.
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Alternatives Considered
HouseCall Pro
Much easier to use.
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Patriot Software
I briefly used Intuit Online Payroll, and it was expensive, had no support, and was very frustrating to use. I also used 3 local tax companies for payroll - they were extremely expensive and messed up all of the time. Their employee turnover was very annoying (and it seemed to happen every other month) and each employee did things differently. When I let one of my employees go, the last company paid them after termination (2 weeks of salary), and had to get into a legal battle because the employee would not give the money back.
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Return on Investment
HouseCall Pro
  • Negative is time lost fixing books.
  • Negative is having to use multiple programs to fulfill needs so it takes 2x as long.
  • [The] positive is that it is very user-friendly so our team has picked it up easily and techs save time in the field.
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Patriot Software
  • It boosts my time available for client-facing activities by not having to spend as much time processing payroll.
  • It helps me deliver accurate reports to my CPA at tax time regarding employee wages and employer taxes.
  • Through the online portal, I can easily track year-to-date taxes my company has paid.
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ScreenShots

Patriot Software Screenshots

Screenshot of the 3-step process to carry out payrollScreenshot of the Payroll interface, which can be used run payroll on any device with internet or data connection. There is no need to download and maintain a separate payroll app.Screenshot of a payroll report, to sort by work location, employee, and date range.