HouseCall Pro vs. ServiceNow Customer Service Management
HouseCall Pro vs. ServiceNow Customer Service Management
Product | Rating | Most Used By | Product Summary | Starting Price |
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HouseCall Pro | N/A | HouseCall Pro is a field service management solution built for any professional service-based industry. It includes features such as scheduling and dispatch, customer databases, and live mapping and tracking. | $65 per month 1 user | |
ServiceNow Customer Service Management | N/A | Built on the Now Platform, ServiceNow offers their Customer Service Management solution through the Standard and Professional Customer Service Management bundles. Both include agent workspace, knowledge management, survey and assessment module, and the community module, oriented in this edition to support customers rather than internal employees. The Professional bundle also includes performance analytics, predictive intelligence, and related tools to support customer support agents improvement… | N/A |
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
HouseCall Pro | ServiceNow Customer Service Management | |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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HouseCall Pro | ServiceNow Customer Service Management | |
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Small Businesses | Kickserv Score 9.3 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Jotform Score 8.7 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | ServiceNow Customer Service Management Score 7.9 out of 10 | SAP Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
HouseCall Pro | ServiceNow Customer Service Management | |
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Likelihood to Recommend | 7.0 (2 ratings) | 7.4 (6 ratings) |
Usability | - (0 ratings) | 10.0 (1 ratings) |
Support Rating | - (0 ratings) | 9.0 (1 ratings) |
HouseCall Pro | ServiceNow Customer Service Management | |
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Likelihood to Recommend | HouseCall Pro | ServiceNow |
Pros | HouseCall Pro | ServiceNow |
Cons | HouseCall Pro | ServiceNow |
Usability | HouseCall Pro No answers on this topic | ServiceNow |
Support Rating | HouseCall Pro No answers on this topic | ServiceNow |
Alternatives Considered | HouseCall Pro | ServiceNow |
Return on Investment | HouseCall Pro | ServiceNow |
ScreenShots |