HouseCall Pro vs. WhenToWork

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
HouseCall Pro
Score 9.2 out of 10
N/A
HouseCall Pro is a field service management solution built for any professional service-based industry. It includes features such as scheduling and dispatch, customer databases, and live mapping and tracking.
$65
per month 1 user
WhenToWork
Score 9.0 out of 10
N/A
WhenToWork is employee scheduling application from the California-based company of the same name.N/A
Pricing
HouseCall ProWhenToWork
Editions & Modules
Website Builder
$25
per month/add on
Additional Users
$30
per user/per month
Sales Proposal Tool
$40
per month/add on
Recurring Servicing Plans
$40
per month/add on
Start
$65
per month
Grow
$149
per month
Manage
$229
per month
XL
Contact sales team
No answers on this topic
Offerings
Pricing Offerings
HouseCall ProWhenToWork
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
HouseCall ProWhenToWork
Top Pros
Top Cons
Best Alternatives
HouseCall ProWhenToWork
Small Businesses
Method:CRM
Method:CRM
Score 9.5 out of 10
7shifts
7shifts
Score 9.0 out of 10
Medium-sized Companies
Jotform
Jotform
Score 8.8 out of 10
PowerDMS by NEOGOV
PowerDMS by NEOGOV
Score 9.7 out of 10
Enterprises
ServiceNow Customer Service Management
ServiceNow Customer Service Management
Score 7.9 out of 10
UKG Pro
UKG Pro
Score 8.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
HouseCall ProWhenToWork
Likelihood to Recommend
7.0
(2 ratings)
9.0
(3 ratings)
Support Rating
-
(0 ratings)
10.0
(2 ratings)
User Testimonials
HouseCall ProWhenToWork
Likelihood to Recommend
HouseCall Pro
[HouseCall Pro] would be great for service techs and smaller companies but is tough for companies that do multiple types of jobs, [do] not sync well with QBO for us, and creates an accounting mess. Also does not do job costing so hard to actually keep track of jobs
Read full review
WhenToWork
WhenToWork is he very cost-effective solution that gives our team the capabilities they need without having to leverage in a much more developed workforce management solution. It allows us to manage role-based permissions that support multiple unique teams, supervisors, QA members, and contact center agents. All users can interact with the system on desktop or mobile.
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Pros
HouseCall Pro
  • Online Booking
  • Instant credit card funding
  • Customer Text Notifications
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WhenToWork
  • WhenToWork utilizes templates that make scheduling a breeze.
  • WhenToWork allows the user to "drag and drop" entries for quick changes.
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Cons
HouseCall Pro
  • Job costing
  • QBO integration
  • Reporting
Read full review
WhenToWork
  • The mobile app is too restrictive and could use a makeover.
  • Would like the program to remember defaults (ie. "my positions", etc.)
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Support Rating
HouseCall Pro
No answers on this topic
WhenToWork
WhenToWork has an easy-to-access and comprehensive Help feature that gives the user quick answers. The tutorials are also a very helpful training tool for the new user.
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Alternatives Considered
HouseCall Pro
Much easier to use.
Read full review
WhenToWork
WhenToWork is much more cost-effective for our team size than other comparable workforce management solutions. It offers many of the same features, like role-based permissions, and mobile access, as the other much more expensive options. We are able to meet our needs across multiple unique contact center teams, with many different levels of access, and still have a cost-effective solution we have used for many years.
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Return on Investment
HouseCall Pro
  • Negative is time lost fixing books.
  • Negative is having to use multiple programs to fulfill needs so it takes 2x as long.
  • [The] positive is that it is very user-friendly so our team has picked it up easily and techs save time in the field.
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WhenToWork
  • N/A. Not a manager, just a user.
Read full review
ScreenShots