HPE Intelligent Management Center (IMC), formerly known as HP Network Management Center, is a network performance monitoring option, from Hewlett-Packard Enterprise.
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OpenText Network Node Manager i (NNMi)
Score 8.1 out of 10
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OpenText Network Node Manager i is a network management platform acquired by Micro Focus from Hewlett-Packard Enterprise, and now supported by OpenText.
HP IMC is easy to install, implement and configure. HP IMC has good features to monitor different network parameters. HP IMC integration with third party vendor tool for ticketing purpose is easy.
[Micro Focus Network Node Manager i (formerly HP Network Node Manager)] is like you implement it, setup monitoring and alerting and forget it forever until any major activity is there and that is possible because of the product's stability. Another reason for product stability is less features as compared to other vendor tools and its own inbuilt database.
They are fast responding when you create a support case. But they also have a forum (community) where you can find knowledge-base information that is very useful.
Support is long and arduous and often are unable to help resolve the issue. We often have to do escalations or duty manager to get things moved. Even with a technical account manager, we do not see much improvement from a support point of view. This is an area where Micro Focus has a lot of improvement to do.
Cause of the great gui and easy management can be customized to your liking. The awesome topology maps you can make easy to change make it your own design. Great support. Don't need a large database to run. Can handle multiple users at once with ease. Overall a great product recommend to anyone
Even though there are many products in the market such as from Solarwinds, CA Spectrum (no DX Spectrum), PRTG that offers similar or even with more flexibility the fault and performance monitoring still Micro Focus is a very nice tool when it comes to Scalability and Stability with all necessary monitoring coverage. There is no external database required and hence less issues with integration.