HPE OneView vs. KACE Asset Management Appliance

HPE Oneview has come along way. When they first put it out it was next to useless. Over the years and versions, they listened to feedback and have made OneView into a truly enterprise-level robust management product. It is now a far better product than the old C7000 Blade OAs, and HP SIM. It makes management of hardware easy and makes much of the maintenance easier and safer than before. For the storage side it does a great job and is intuitive to use, but the very versatility of how you can do things can lead to issues if multiple engineers do things differently.

Incentivized

The KACE Management Appliance does many different things, but does not do them as well as other products. It is an all-in-one system for Asset tracking, software management, ticketing system, Contact management, and reporting. If you require basic functionality for these, then this product will meet your needs. But when you begin needing advanced/granular functions from the appliance, it will fall short.

Incentivized

• Managing the overall Blade profiles and the ability to have access to all equipment from one central repository.

Incentivized

• Gives you real time data to systems on my network.
• I can get information on all applications running on devices on my network.
• I can get information on what systems are not currently patched and up to date with MS and Virus definitions!

Incentivized

• Managing the 3Pard Oneview will allow you to do things like reuse LUN IDs and setup multiple export groups with the same volume. This can cause performance issues, or worse. They could do a better job of protecting you from yourself...
• Complicated initial configuration

Incentivized

• Configuring automated software installs is difficult, and logs do not present useful information for troubleshooting.
• Customer support will just refer you to search itninja.com when you call in for support issues.
• KACE community site (itninja.com), has outdated documentation, and answers to questions are usually vague at best.
• KACE Amp agent constantly breaks, and has to be re-installed on end user computers.
• A parent-child relationship in the ticketing system requires you to create a process.
• Remote provisioning fails consistently and does not provide any useful information as to why it failed.
• K1000 is overpriced for the jobs it actually performs and the work that is required to maintain it.

Incentivized

Support and training when we implemented OneView were excellent. We haven't required any additional support since we put it in and configured it for our systems. The OneView systems have been stable through updates and HPE documentation is excellent.

Incentivized

If you are using modern HPE equipment there really are no alternatives.

Incentivized

DAM blows away what Free wear we were previous trying to tweak and change for use to benefit the County. But as we looked into DAM we saw much more available with this product compared to what we had been trying to use over the last 10 years. It took a lot of convincing to get County Administration on board with County IT but after we had Dell come in and demo software and appliand to BOS and County Administrator they saw the added benefits of going with DAM! It has been a great addition to our County IT tools!

Incentivized

• No impact one way or the other for us.

Incentivized

• Asset Tracking works exceptionally well, until the AMP agent breaks an endpoint machine. Quick re-install of the AMP agent usually resolves the issue.
• The remote provisioning tool fails 90% of the time. If this worked properly or informed us why the remote provisioning failed, this tool could become an invaluable asset.
• We canceled the support contact because the renewal price was expensive and cost just as much as the initial purchase price.

Incentivized