HPE Systems Insight Manager (SIM) vs. Uptrends

This software is suited for a smaller organization with a small datacenter that uses mainly HP hardware. Once the environment gets larger it would pay to move to some of their paid for products

Incentivized

Uptrends has more than 100 checkpoints all around the world. Which helps to track product performance and uptime in 1, 5, 10, or more minutes check interval. Alerts with error info got during checks help to determine issue type and transfer it to the relevant department. A synthetic check needs some improvements to cover standard web application needs, but recording those scripts is very easy with google extension.

Incentivized

• HP Systems Insight Manager is very good at scanning for devices and adding them for monitoring is almost effortless.
• HP Systems Insight Manager is very good at detecting most HP hardware and integrating with local management software.

Incentivized

• Monitors downtime.
• Waterfall of resources when loading pages.

Incentivized

• I think some of the areas that HP Systems Insight Manager can improve is non HP hardware.
• This software also sometimes struggles handling larger environments.
• This software also has issues managing environments that aren't set up perfectly.

Incentivized

• Custom alert text option on mail
• The synthetic tool needs some improvement when the last used device has not to support for recording scenarios in iframe located elements.

Incentivized

For basic functions it's very easy to set up and use. However, for more advanced functions it takes a lot of time to figure out its quirks

Incentivized

Support average response time is 24 hours, which is quite a significant time when having some issues and needs help. They have notification issues as well. I mean, when a customer needs to be notified, for example canceling anything related acc maybe they sent notification and service suspend immediately, no pre notifications to act and be ready not to be blind.

Incentivized

It's good for small organizations that use HP branded equipment

Incentivized

Some of the other products I use for system management are HP SiteScope and SolarWinds Orion NPM and APM. SiteScope is another good HP product but it isn't very cost effective to use for general system management. It's good for performing complex alerting and monitoring. SolarWinds makes a great product but it is better geared for gathering statistics and performance data real-time and historically. Again the cost of this product makes it ineffective for general system monitoring.

Incentivized

The price range is good if compared with the following tools. Alerts are informative, easy to connect with chat ops software, like slack, which is widely used by teams in my company. Performance measurement, which can be tracked day by day and can be delivered to stakeholders, all this made me decide to choose this tool.

Incentivized

• Since this software is free if you buy HP hardware the cost is nothing which is nice for cash strapped businesses.
• This software has a somewhat difficult time handling large environments where systems are not configured perfectly for this software.
• I would always recommend having multiples of this software installed for redundancy because generally unless it and the environment is properly configured it can require maintenance.

Incentivized

• Ability to monitor uptime.
• Cost savings over competitors.

Incentivized