What users are saying about
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Top Rated
497 Ratings
2 Ratings
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Score 8.4 out of 100

SAP SuccessFactors

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Top Rated
497 Ratings
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Score 7.7 out of 100

Feature Set Ratings

  • HRdirect Smart Apps ranks higher in 2 feature sets: Human Resource Management, Employee Self Service
  • SAP SuccessFactors ranks higher in 3 feature sets: Leave and Attendance Management, HR Reporting, Onboarding

Human Resource Management

10.0

HRdirect Smart Apps

100%
8.0

SAP SuccessFactors

80%
SAP SuccessFactors ranks higher in 4/7 features

Employee demographic data

10.0
100%
1 Rating
8.1
81%
141 Ratings

Job profiles and administration

10.0
100%
1 Rating
7.7
77%
136 Ratings

Compliance data (COBRA, OSHA, etc.)

10.0
100%
1 Rating
8.5
85%
84 Ratings

Employment history

N/A
0 Ratings
8.0
80%
147 Ratings

Workflow for transfers, promotions, pay raises, etc.

N/A
0 Ratings
7.3
73%
136 Ratings

Organizational charting

N/A
0 Ratings
8.0
80%
154 Ratings

Organization and location management

N/A
0 Ratings
8.1
81%
135 Ratings

Leave and Attendance Management

1.0

HRdirect Smart Apps

10%
7.5

SAP SuccessFactors

75%
SAP SuccessFactors ranks higher in 3/3 features

Approval workflow

1.0
10%
1 Rating
7.6
76%
87 Ratings

Balance details

N/A
0 Ratings
7.3
73%
72 Ratings

Annual carry-forward and encashment

N/A
0 Ratings
7.7
77%
59 Ratings

Employee Self Service

10.0

HRdirect Smart Apps

100%
8.0

SAP SuccessFactors

80%
HRdirect Smart Apps ranks higher in 3/5 features

View and generate pay and benefit information

10.0
100%
1 Rating
7.7
77%
89 Ratings

Update personal information

10.0
100%
1 Rating
8.0
80%
128 Ratings

View company policy documentation

10.0
100%
1 Rating
7.8
78%
82 Ratings

Employee recognition

N/A
0 Ratings
8.4
84%
76 Ratings

View job history

N/A
0 Ratings
8.2
82%
124 Ratings

HR Reporting

1.0

HRdirect Smart Apps

10%
7.3

SAP SuccessFactors

73%
SAP SuccessFactors ranks higher in 3/3 features

Report builder

1.0
10%
1 Rating
7.2
72%
135 Ratings

Pre-built reports

1.0
10%
1 Rating
7.2
72%
124 Ratings

Ability to combine HR data with external data

N/A
0 Ratings
7.5
75%
104 Ratings

Onboarding

1.0

HRdirect Smart Apps

10%
8.3

SAP SuccessFactors

83%
SAP SuccessFactors ranks higher in 2/2 features

New hire portal

1.0
10%
1 Rating
8.0
80%
106 Ratings

Manager tracking tools

1.0
10%
1 Rating
8.1
81%
97 Ratings

Payroll Management

HRdirect Smart Apps

Feature Set Not Supported
N/A
8.1

SAP SuccessFactors

81%
SAP SuccessFactors ranks higher in 7/7 features

Pay calculation

N/A
0 Ratings
8.0
80%
68 Ratings

Support for external payroll vendors

N/A
0 Ratings
7.6
76%
58 Ratings

Off-cycle/On-Demand payment

N/A
0 Ratings
8.1
81%
49 Ratings

Benefit plan administration

N/A
0 Ratings
8.3
83%
53 Ratings

Direct deposit files

N/A
0 Ratings
8.1
81%
55 Ratings

Salary revision and increment management

N/A
0 Ratings
8.0
80%
65 Ratings

Reimbursement management

N/A
0 Ratings
8.6
86%
46 Ratings

Asset Management

HRdirect Smart Apps

Feature Set Not Supported
N/A
8.4

SAP SuccessFactors

84%
SAP SuccessFactors ranks higher in 1/1 features

Tracking of all physical assets

N/A
0 Ratings
8.4
84%
3 Ratings

Performance and Goals

HRdirect Smart Apps

Feature Set Not Supported
N/A
8.5

SAP SuccessFactors

85%
SAP SuccessFactors ranks higher in 4/4 features

Corporate goal setting

N/A
0 Ratings
8.1
81%
130 Ratings

Individual goal setting

N/A
0 Ratings
8.4
84%
147 Ratings

Line-of sight-visibility

N/A
0 Ratings
8.2
82%
117 Ratings

Performance tracking

N/A
0 Ratings
8.2
82%
136 Ratings

Performance Management

HRdirect Smart Apps

Feature Set Not Supported
N/A
8.0

SAP SuccessFactors

80%
SAP SuccessFactors ranks higher in 5/5 features

Performance plans

N/A
0 Ratings
7.6
76%
154 Ratings

Performance improvement plans

N/A
0 Ratings
7.9
79%
127 Ratings

Review status tracking

N/A
0 Ratings
7.9
79%
143 Ratings

Review reminders

N/A
0 Ratings
7.9
79%
140 Ratings

Multiple review frequency

N/A
0 Ratings
7.6
76%
109 Ratings

Succession Planning

HRdirect Smart Apps

Feature Set Not Supported
N/A
8.2

SAP SuccessFactors

82%
SAP SuccessFactors ranks higher in 4/4 features

Create succession plans/pools

N/A
0 Ratings
8.0
80%
99 Ratings

Candidate ranking

N/A
0 Ratings
7.9
79%
94 Ratings

Candidate search

N/A
0 Ratings
8.3
83%
95 Ratings

Candidate development

N/A
0 Ratings
8.4
84%
86 Ratings

Recruiting / ATS

HRdirect Smart Apps

Feature Set Not Supported
N/A
4.3

SAP SuccessFactors

43%
SAP SuccessFactors ranks higher in 7/7 features

Job Requisition Management

N/A
0 Ratings
7.7
77%
109 Ratings

Company Website Posting

N/A
0 Ratings
8.2
82%
106 Ratings

Publish to Social Media

N/A
0 Ratings
7.9
79%
87 Ratings

Job Search Site Posting

N/A
0 Ratings
7.9
79%
98 Ratings

Duplicate Candidate Prevention

N/A
0 Ratings
7.9
79%
91 Ratings

Applicant Tracking

N/A
0 Ratings
8.2
82%
103 Ratings

Notifications and Alerts

N/A
0 Ratings
8.3
83%
108 Ratings

Attribute Ratings

  • HRdirect Smart Apps is rated higher in 1 area: Likelihood to Recommend
  • SAP SuccessFactors is rated higher in 2 areas: Likelihood to Renew, Support Rating

Likelihood to Recommend

10.0

HRdirect Smart Apps

100%
1 Rating
7.8

SAP SuccessFactors

78%
203 Ratings

Likelihood to Renew

1.0

HRdirect Smart Apps

10%
1 Rating
8.9

SAP SuccessFactors

89%
19 Ratings

Usability

HRdirect Smart Apps

N/A
0 Ratings
6.9

SAP SuccessFactors

69%
7 Ratings

Availability

HRdirect Smart Apps

N/A
0 Ratings
9.1

SAP SuccessFactors

91%
3 Ratings

Performance

HRdirect Smart Apps

N/A
0 Ratings
8.2

SAP SuccessFactors

82%
3 Ratings

Support Rating

1.0

HRdirect Smart Apps

10%
2 Ratings
6.5

SAP SuccessFactors

65%
29 Ratings

Online Training

HRdirect Smart Apps

N/A
0 Ratings
8.2

SAP SuccessFactors

82%
2 Ratings

Implementation Rating

HRdirect Smart Apps

N/A
0 Ratings
6.7

SAP SuccessFactors

67%
4 Ratings

Configurability

HRdirect Smart Apps

N/A
0 Ratings
7.3

SAP SuccessFactors

73%
6 Ratings

Contract Terms and Pricing Model

HRdirect Smart Apps

N/A
0 Ratings
9.1

SAP SuccessFactors

91%
1 Rating

Ease of integration

HRdirect Smart Apps

N/A
0 Ratings
6.7

SAP SuccessFactors

67%
226 Ratings

Product Scalability

HRdirect Smart Apps

N/A
0 Ratings
7.6

SAP SuccessFactors

76%
3 Ratings

Professional Services

HRdirect Smart Apps

N/A
0 Ratings
9.1

SAP SuccessFactors

91%
1 Rating

Vendor post-sale

HRdirect Smart Apps

N/A
0 Ratings
8.6

SAP SuccessFactors

86%
4 Ratings

Vendor pre-sale

HRdirect Smart Apps

N/A
0 Ratings
8.2

SAP SuccessFactors

82%
4 Ratings

Likelihood to Recommend

ComplyRight

UPDATE 3/20/2020: I initially gave HRDirect a "0" recommendation due to all the issues we had with the PTO Module. However, since purchasing the Harassment Training Module ($90), this product is the best value for the money and puts us in compliance with mandated requirements. It is easy to use and well-presented. At this point in time, with the issues and frustration level of all our employees, managers, and payroll department, it would be difficult for me to recommend this app as suitable in any scenario. However, should HRdirect fix the issues and get the app to perform as it was originally designed, it would be a great product for a small to medium company that has limited resources yet wants a good product for the money. In our experience, the new hire portal did not appear to be functioning properly; our new hires were not able to access the blank documents. They could see them but not open them (PDFs).
Read full review

SAP

It is not very well suited for a highly dynamic company. Suppose it's a startup, and your job is to just be everywhere and work as a generalist, and there are people like you in the company; it'll be hard to monitor and track those people in terms of constant updates regarding their roles and performance.
Read full review

Pros

ComplyRight

  • Initially, you were able to see all activity and drill down for details.
  • It was easy-access for all our employees in the 7 states we operate in.
  • It provided tracking for the managers.
  • Payroll had access to all PTO requests.
Read full review

SAP

  • They do a good job of rolling out new features, making sure everyone is aware of what it is, when it will happen, and providing materials.
  • They do a good job at getting their clients together and/or in touch with one another. This is always helpful to see what others have done and how it worked out, especially in the same sector of work.
Read full review

Cons

ComplyRight

  • HRdirect performed an upgrade in 2019 and that's where things went awry.
  • You could no longer drill down through the calendar to see the details - i.e. Doctor's appointment, illness, childcare issues, vacation, etc.
  • Previous year PTO requests were not archived and you now had to scroll through hundreds of PTO requests to see the most current.
  • Previous PTO requests were listed oldest to most current, resulting in much frustration trying to locate specific ones.
  • The print option was not longer functional.
  • The online help request form was no longer accessible.
Read full review

SAP

  • Sometimes products are rolled out too fast - resulting in critical missing config options (ONB 2.0 as a great example). These missing configs can be highly dysfunctional until they are resolved - to avoid this, I recommend not using any product that hasn’t been established and fully supported for at least 2 years.
  • Performance and recruitment are still using a legacy XML supported format - which is fine end user functionality wise, but can be complex to support from an admin perspective - certain areas of these modules require partner support if you want to make upgrades or changes.
  • SF does a tremendous job at bell and whistle functionality - I often find most companies are not able to leverage more than 50-75% of the offerings though. There are however core functions or areas for improvement that are significantly less shiny but are much needed in various modules.
Read full review

Pricing Details

HRdirect Smart Apps

Starting Price

Editions & Modules

HRdirect Smart Apps editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    NO PER EMPLOYEE PRICING, NO BUNDLED FEATURES. JUST $60 A YEAR PER APP. Simple Pricing, No Matter How You Slice It Only use the Smart Apps that best fit your unique needs and pay the same, low price for each one: just $60 a year. It's easy to add more at any time, too - either as your needs change or as our solutions expand.

    SAP SuccessFactors

    Starting Price

    $85 per year Up to 100 Employees

    Editions & Modules

    SAP SuccessFactors editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Pricing Info

      Likelihood to Renew

      ComplyRight

      As previously described, there are too many unresolved issues.
      Read full review

      SAP

      Support is still lacking. If we don't have a critical business need where we're looking to license something new, there is no partnership with SuccessFactors. Unless of course you purchase the Platinum Support which we did not. It is difficult for us to take advantage of new functionality when we have professional services fees that will be incurred as a result. We're in a tough economy and our budgets are slim. We don't have wiggle room to add $5k here or $10k there. The overall integration into a total HCM solution is also lacking.
      Read full review

      Usability

      ComplyRight

      No answers on this topic

      SAP

      For Key users, it is not really friendly. There are lot of hidden buttons which makes the experience difficult. For end user, it is quite easy.
      Read full review

      Reliability and Availability

      ComplyRight

      No answers on this topic

      SAP

      SAP SuccessFactors is absolutely available when we needed, not a lot of downtime.
      Read full review

      Performance

      ComplyRight

      No answers on this topic

      SAP

      It is pretty slow in some cases, and annoying to admins.
      Read full review

      Support Rating

      ComplyRight

      Due to the fact that we were patient for more than 6 months with no resolution in sight, we decided to end our relationship with HRdirect for PTO tracking. 3/20/2020: We have purchased the Harassment Training Module. Excellent product with great value for the money.
      Read full review

      SAP

      SuccessFactors Employee Central gets a middle of the road rating from me because of the things it does really well - Training. It falls short with the objectives cascade and visibility amongst my reports. That's what brings it down to a 5. Objectives need to be clear and concise in order to gain buy-in from your reports, and SuccessFactors muddies that by poor delineation between cascaded attributes and my report's objectives. The whole objectives cascade can be reworked.
      Read full review

      Online Training

      ComplyRight

      No answers on this topic

      SAP

      People don’t read
      Read full review

      Implementation Rating

      ComplyRight

      No answers on this topic

      SAP

      Some significant problems were hard to resolve and took a lot of time for our IT team, leaving us with no alternative.
      Read full review

      Alternatives Considered

      ComplyRight

      No answers on this topic

      SAP

      I feel SAP SuccessFactors is catching up on the user interface and the flexibility that is available to configure and manage business processes. You can tell that SAP SuccessFactors is making a strong push to bring SAP forward from the very technical look and feel of legacy SAP HR products. There is a much clearer focus on the employee and non-HR users.
      Read full review

      Scalability

      ComplyRight

      No answers on this topic

      SAP

      SAP SuccessFactors is used widely.
      Read full review

      Return on Investment

      ComplyRight

      • Initially, HRdirect was proving to be an excellent tool, and we were getting a quick turnaround on small issues. However, the upgrade messed things up on our accessibility, with no resolution in sight.
      • Harassment training module is excellent.
      Read full review

      SAP

      • SAP SuccessFactors is a highly flexible system that is well-known for being utilized by many industries. It can be a solution to the challenges that the personnel department frequently encounters with the training system for employees.
      • In the SAP SuccessFactors learning platform, we can include business conferences to assist employees in improving their knowledge acquisition. SAP SuccessFactors is well-known for offering a highly customizable training platform.
      Read full review

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