Hubdoc vs. Kofax Capture

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Hubdoc
Score 9.3 out of 10
N/A
Hubdoc, a Xero company since the 2018 acquisition, is a bill management software solution, allowing users to capture and sync bills, receipts, bank statements and related documents to the user's preferred accounting software (e.g. Quickbooks, Xero, etc.).
$12
per month
Kofax Capture
Score 4.8 out of 10
N/A
Kofax Capture is a suite of multichannel document capture applications.
$3,500
per year
Pricing
HubdocKofax Capture
Editions & Modules
Starting Price
$12.00
per month
Kofax Capture
$3,500
per year
Offerings
Pricing Offerings
HubdocKofax Capture
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Best Alternatives
HubdocKofax Capture
Small Businesses
Square 9 Softworks
Square 9 Softworks
Score 9.8 out of 10
Square 9 Softworks
Square 9 Softworks
Score 9.8 out of 10
Medium-sized Companies
MSB Docs
MSB Docs
Score 9.5 out of 10
MSB Docs
MSB Docs
Score 9.5 out of 10
Enterprises
M‑Files
M‑Files
Score 9.1 out of 10
M‑Files
M‑Files
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
HubdocKofax Capture
Likelihood to Recommend
10.0
(14 ratings)
9.2
(9 ratings)
Likelihood to Renew
-
(0 ratings)
9.0
(1 ratings)
Usability
10.0
(1 ratings)
10.0
(1 ratings)
Support Rating
3.0
(3 ratings)
5.0
(1 ratings)
User Testimonials
HubdocKofax Capture
Likelihood to Recommend
Xero
When I am out purchasing items for my business I can quickly take photos of receipts and upload via the app and not have to worry if I lose or damage a receipt. This is very handy for me. Hubdoc also allows me to get all my invoices, payments and statements to my bookkeeper very easily which saves me money and time. I only use Hubdoc for business purposes which is where I feel it is most suitable. I probably wouldn't use it for personal stuff as I don't track personal that strictly.
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Tungsten Automation (formerly Kofax)
Kofax [Capture] meets our needs and for the most part is easy to use and setup. Configuration could be a little bit easier. The scripting language is a double edge sword if you will. It gives you nearly unlimited possibilities to script what you need, but the downside is you have to script it. Does a good job at batching and scanning documents. The tool integrates well into our workflow which makes our business partners happy and in turn provides for happy customers.
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Pros
Xero
  • Extracts data from documents both from a feed and a scan really quick.
  • Availability of automated feeds directly from the supplier.
  • Integration with accounting software e.g. Xero (now owned by them) and QBO.
  • Ability to auto-archive to many different cloud storage locations such as Google Drive and ShareFile.
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Tungsten Automation (formerly Kofax)
  • The VRS application included with Kofax Capture is the best image pre-processing platform available on the market today. It can handle a wide array of common document problems such as skew, flipping, wrinkles, lines, and dots.
  • The platform is incredibly scriptable and can be customized to handle all sorts of unusual document contents to allow information to be extracted that many other platforms just struggle on. Table extraction, line item matching, and smart extraction are all strong points with this platform.
  • Through the use of SBL and .NET the platform can be expanded and scaled quite easily to allow for the software to be integrated into existing business processes and platforms with ease.
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Cons
Xero
  • Although it is great that they can automatically get bank statements and transactions once linked, these links have been very unreliable historically.
  • Figuring out how to set up the automatic feed is cumbersome. You can land up being inundated with useless transaction data.
  • you have to upload each document separately. The program cannot differentiate/split PDFs.
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Tungsten Automation (formerly Kofax)
  • We struggled with configuring Kofax with AP Automation. We used to receive vouchers in different formats by different companies, by different departments. The people from different departments used to scan those vouchers through regular scanners to a central location, which ended up as image pdfs. We fed these image pdfs through Kofax Capture for character recognition, which was painful as the accuracy of recognition was 50 to 60%.
  • Having a connectors with a workflow tool would be helpful where people can validate and approve the output.
  • More samples and documentation related to use of API in .NET applications would be a good improvement, that would help users to adapt the product easily into their organization.
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Likelihood to Renew
Xero
No answers on this topic
Tungsten Automation (formerly Kofax)
Cost of Kofax is high, however the cost to benefit scenarios always pay off.
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Usability
Xero
I think this is one of the easiest apps to use on both mobile and desktop. Once it was all set up by my bookkeeper all I needed to do was upload things. I recall the set up being quite simple and we've only made a few small changes over the years.
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Tungsten Automation (formerly Kofax)
It's good.
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Support Rating
Xero
At the time we implemented Hubdoc (more than 2 years ago) it was quite cutting edge and did have strong advances from the competition plus its pricing was definitely more competitive (flat rate vs price per data extraction model). However, currently the competition has caught up and now many of Hubdoc's core features are being built into online accounting software natively.
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Tungsten Automation (formerly Kofax)
Haven't really used their support yet
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Alternatives Considered
Xero
We did not get far into evaluating other solutions we were looking at because Hubdoc came highly recommended from peers, coupled with Xero and Gusto. The cost for Thompson-Reuters is high. We quickly honed in on Hubdoc due to cost and recommendation and are very glad that we did.
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Tungsten Automation (formerly Kofax)
Quality of data capture. Automatic data integration with Oracle and SAP ERP. Automatic image integration with Oracle and SAP ERP. Automatic invoice booking in Oracle and SAP ERP.
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Return on Investment
Xero
  • We are processing much faster than expected
  • Clients are getting receipts in faster and allowing us not to stalk them to process their banking
  • It is a file for us besides attaching to the invoice we also have the history of bills/receipts in Hubdoc
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Tungsten Automation (formerly Kofax)
  • We were able to decrease personnel expenditures as there was not a need for individuals to index documents prior to incorporating them into the record.
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