What users are saying about
25 Ratings
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Score 7.2 out of 100
1 Rating
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Score 10 out of 100

Likelihood to Recommend

Hubdoc

If you're looking to automate categorization of expenses and help avoid human error, this is a good option. It takes a bit of dialing in at the onset but afterwards can be set to work very well on its own. Splitting invoices and other customizations was helpful in cases of large complicated invoices.
Ian Hansen | TrustRadius Reviewer

OpenText XM SendSecure

It is super easy to use any time we have a need to send something encrypted. It is great, because if we have a client that needs to send us something, we can send that person a link and they are able to use that to send us a protected file.
Matthew Ottis | TrustRadius Reviewer

Pros

Hubdoc

  • Extracts data from documents both from a feed and a scan really quick.
  • Availability of automated feeds directly from the supplier.
  • Integration with accounting software e.g. Xero (now owned by them) and QBO.
  • Ability to auto-archive to many different cloud storage locations such as Google Drive and ShareFile.
Alvin Landicho | TrustRadius Reviewer

OpenText XM SendSecure

  • It is very user-friendly even for users that are not particularly tech-savvy.
  • The integration into Outlook makes it so convenient to use.
  • Gaining access to the portal is easy as well, so if you are away from your workstation, you can still send things securely.
Matthew Ottis | TrustRadius Reviewer

Cons

Hubdoc

  • Although it is great that they can automatically get bank statements and transactions once linked, these links have been very unreliable historically.
  • Figuring out how to set up the automatic feed is cumbersome. You can land up being inundated with useless transaction data.
  • you have to upload each document separately. The program cannot differentiate/split PDFs.
Andrew Newman CPA | TrustRadius Reviewer

OpenText XM SendSecure

  • Only compatible with Outlook 2010 or newer.
  • Only compatible with Windows OS.
  • No other complaints so far.
Matthew Ottis | TrustRadius Reviewer

Support Rating

Hubdoc

Hubdoc 5.3
Based on 4 answers
At the time we implemented Hubdoc (more than 2 years ago) it was quite cutting edge and did have strong advances from the competition plus its pricing was definitely more competitive (flat rate vs price per data extraction model). However, currently the competition has caught up and now many of Hubdoc's core features are being built into online accounting software natively.
Alvin Landicho | TrustRadius Reviewer

OpenText XM SendSecure

No score
No answers yet
No answers on this topic

Alternatives Considered

Hubdoc

I don't have hands-on experience with any of the other software I mentioned. I have done a good deal of research with them, but did not find any particularly compelling reasons why they were better. The real reason I selected Hubdoc was because they offered a free, no-strings-attached lifetime account for QuickBooks ProAdvisors. Had they not offered that, I would not have tried it or been writing this review. Great job on the partner program, Hubdoc!
Anonymous | TrustRadius Reviewer

OpenText XM SendSecure

None. We were not able to email securely.
Matthew Ottis | TrustRadius Reviewer

Return on Investment

Hubdoc

  • It made our scheduling more reliable because we have the documents we need more quickly
  • We have less annoying client contacts where we were traditionally constantly bugging them to send us documents
  • It has made the bill input process much more efficient, saving us time
Jason Ackerman | TrustRadius Reviewer

OpenText XM SendSecure

  • It allowed us to become HIPAA compliant with email.
  • It integrates seamlessly into our current email interface.
  • Support we have received has been excellent. Always timely.
Matthew Ottis | TrustRadius Reviewer

Screenshots

Pricing Details

Hubdoc

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Hubdoc Editions & Modules

Edition
Starting Price$12.001
  1. Per Month
Additional Pricing Details

OpenText XM SendSecure

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

OpenText XM SendSecure Editions & Modules

Additional Pricing Details

Add comparison