HubSpot Business Card Scanner vs. KronoDesk

In case of day to day lead input and lead addition to CRM this is very useful but in case of large-scale data sheet input or import you have to refer to the CRM. But it's a quick and handy tool whenever you are on the go and want to quickly input the details of a lead into your CRM.

Incentivized

I advise my customers to use it for all issue tracking, in business development as well as in business operations. An interface to operational systems is therefor very helpful and enlarges the value of the KronoDesk knowledge base, provided that this information is "open" to all users of all departments.

• Card Scanning
• AI generated Data field capture
• Lead management

Incentivized

• As a system architect I have a clear overview of open issues through clear issue description and assignment to developers.
• The overview and tracking are most important to me.

• Seperate applications to be there for Android and IOS for only the scanner
• Data mapping can be improved
• Email checker can be incorporated

Incentivized

• The possibility to create a system/subsystem/component/interface tree of the system landscape, to be used to more detailed issue associations and subsequent detailed planning and monitoring of issues.
• A quick issue entry with the most important information would be helpful.
• A "live" report that can contains my current "hot" issues would be helpful.

Several freeware/shareware tools like Bugzilla are missing integration with other systems. HP, IBM and CA like systems are too cumbersome and complicated for "normal" users, for me too much "hassle" to monitor issues and related information and links to other issues.

• Improves on the go lead management
• Reduces time of data entry
• Improves flexibilty of lead addition

Incentivized

• The ROI is reached faster and exponentially higher, depending on the number of users and cooperating business units.