HubSpot Business Card Scanner vs. OpenPhone

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
HubSpot Business Card Scanner
Score 7.9 out of 10
N/A
HubSpot's Business Card Scanner App is a solution to transform business cards into CRM contacts in seconds, so users can spend less time inputting data and more time creating great customer experiences.N/A
OpenPhone
Score 7.6 out of 10
N/A
OpenPhone, a business phone service from the company of the same name in San Francisco, adds work phone numbers to existing devices. No new hardware required; all that's required is an app. Extended services include a lightweight contact management CRM, and customer service team management (e.g. shared inbox) features.
$15
per month per user
Pricing
HubSpot Business Card ScannerOpenPhone
Editions & Modules
No answers on this topic
Starter
$15
per month per user
Business
$23
per month per user
Enterprise
Custom Pricing
Offerings
Pricing Offerings
HubSpot Business Card ScannerOpenPhone
Free Trial
NoYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsDiscounts available for annual pricing.
More Pricing Information
Community Pulse
HubSpot Business Card ScannerOpenPhone
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
HubSpot Business Card ScannerOpenPhone
Cloud PBX
Comparison of Cloud PBX features of Product A and Product B
HubSpot Business Card Scanner
-
Ratings
OpenPhone
2.5
4 Ratings
105% below category average
Hosted PBX00 Ratings2.53 Ratings
Multi-level Interactive Voice Response (IVR)00 Ratings3.14 Ratings
User templates00 Ratings2.13 Ratings
Call reports00 Ratings2.53 Ratings
Directory of employee names00 Ratings2.53 Ratings
Call Management
Comparison of Call Management features of Product A and Product B
HubSpot Business Card Scanner
-
Ratings
OpenPhone
3.6
8 Ratings
80% below category average
Answering rules00 Ratings3.15 Ratings
Call recording00 Ratings4.37 Ratings
Call park00 Ratings2.74 Ratings
Call screening00 Ratings4.06 Ratings
Message alerts00 Ratings3.76 Ratings
VoIP system collaboration
Comparison of VoIP system collaboration features of Product A and Product B
HubSpot Business Card Scanner
-
Ratings
OpenPhone
3.0
9 Ratings
92% below category average
Video conferencing00 Ratings1.01 Ratings
Audio conferencing00 Ratings3.14 Ratings
Instant messaging00 Ratings5.09 Ratings
Mobile apps
Comparison of Mobile apps features of Product A and Product B
HubSpot Business Card Scanner
-
Ratings
OpenPhone
3.9
9 Ratings
70% below category average
Mobile app for iOS00 Ratings4.89 Ratings
Mobile app for Android00 Ratings2.94 Ratings
Best Alternatives
HubSpot Business Card ScannerOpenPhone
Small Businesses

No answers on this topic

CloudTalk
CloudTalk
Score 9.4 out of 10
Medium-sized Companies

No answers on this topic

CloudTalk
CloudTalk
Score 9.4 out of 10
Enterprises

No answers on this topic

Cisco Business Edition 7000 (discontinued)
Cisco Business Edition 7000 (discontinued)
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
HubSpot Business Card ScannerOpenPhone
Likelihood to Recommend
8.0
(1 ratings)
4.7
(9 ratings)
Usability
-
(0 ratings)
1.0
(1 ratings)
Availability
-
(0 ratings)
1.0
(1 ratings)
Performance
-
(0 ratings)
1.0
(1 ratings)
Support Rating
-
(0 ratings)
1.0
(1 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
1.0
(1 ratings)
Product Scalability
-
(0 ratings)
1.0
(1 ratings)
Vendor post-sale
-
(0 ratings)
1.0
(1 ratings)
Vendor pre-sale
-
(0 ratings)
1.0
(1 ratings)
User Testimonials
HubSpot Business Card ScannerOpenPhone
Likelihood to Recommend
HubSpot
In case of day to day lead input and lead addition to CRM this is very useful but in case of large-scale data sheet input or import you have to refer to the CRM. But it's a quick and handy tool whenever you are on the go and want to quickly input the details of a lead into your CRM.
Read full review
OpenPhone
If you have more than 2 people in your organization, then this will save you so much time. Delegation is the key to starting a business. Even when you're a 1 person show, being able to present to your user base the differentiation of options for client communications is critical. As a founder, feeling compelled to be always on is something I strive not to be. OpenPhone gives you that flexibility. I have found it to be less appropriate in complex HIPPA compliant areas, but that is it. OpenPhone really does seem to suit an open array of use cases.
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Pros
HubSpot
  • Card Scanning
  • AI generated Data field capture
  • Lead management
Read full review
OpenPhone
  • It's great for texting.
  • It's great for making phone calls. You get a new, unique phone number and can text/call from phone or desktop.
  • UI is great and really intuitive.
Read full review
Cons
HubSpot
  • Seperate applications to be there for Android and IOS for only the scanner
  • Data mapping can be improved
  • Email checker can be incorporated
Read full review
OpenPhone
  • Call quality can be spotty on wifi if the connection is poor, but nothing they personally can do about that. 4G LTE is usually stronger and more stable.
  • N/A honestly excellent product for the price.
Read full review
Usability
HubSpot
No answers on this topic
OpenPhone
In my experience, App features are buggy and confusing, and they often don't match the descriptions and screenshots in their documentation. In fact, many of their help links go to 404 "page not found" errors. In my experience, there are frequent outages and quality issues. My customers prefer to talk to me on a different line, because they find it difficult to understand me on OpenPhone.
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Reliability and Availability
HubSpot
No answers on this topic
OpenPhone
For me, there have been too many outages to rate this higher than "1 worst".
Read full review
Performance
HubSpot
No answers on this topic
OpenPhone
I think the platform is buggy and confusing. There are numerous outages. And the call quality, according to my customers, is atrocious.
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Support Rating
HubSpot
No answers on this topic
OpenPhone
In my experience, their support feels like the opposite of support. They send you in circles, never directly answer questions, provide vague suggestions with unwanted platitudes, and they often take days between responses to provide that. For me, it's a frustrating experience that leaves you with a net loss of time and energy versus before you reached out to them. In my opinion, you definitely don't get "support".
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Alternatives Considered
HubSpot
No answers on this topic
OpenPhone
OpenPhone has an easier user interface than Grasshopper. Years ago when I was using Grasshopper, I recall that their user interface looked antiquated and full of complications. They would also update the interface just as everyone was getting used to using it. OpenPhone has many more functions. Grasshopper's app did not offer basic functions such as in-app texting between team members, and its call transfer function was incredibly complicated to use. In my opinion, Grasshopper was an inferior service/product in almost every way.
Read full review
Contract Terms and Pricing Model
HubSpot
No answers on this topic
OpenPhone
In my experience, Billing lacks transparency, and they have made billing errors (overcharging me) since I started using them. I think the "trust registration" is an insane ripoff charging around $20 for every attempt. Crazy.
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Scalability
HubSpot
No answers on this topic
OpenPhone
In my experience, I can't even scale up to sending messages from a single number because of their broken and messed up "trust registration" system.
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Return on Investment
HubSpot
  • Improves on the go lead management
  • Reduces time of data entry
  • Improves flexibilty of lead addition
Read full review
OpenPhone
  • Provided us with a simple, yet robust phone system for our small business
  • Price can be lower for premium, and for multiple users
Read full review
ScreenShots