HubSpot Business Card Scanner vs. Premier Contact Point

In case of day to day lead input and lead addition to CRM this is very useful but in case of large-scale data sheet input or import you have to refer to the CRM. But it's a quick and handy tool whenever you are on the go and want to quickly input the details of a lead into your CRM.

Incentivized

Premier Contact Point is well suited for organisations who are
seeking a configurable contact centre solution that is cost-effective to grow and scale with your organisation and
underpinned by a robust support model.

• Card Scanning
• AI generated Data field capture
• Lead management

Incentivized

• Customer Support
• Responsiveness to requests
• Openness to ideas/suggestions/features

• Seperate applications to be there for Android and IOS for only the scanner
• Data mapping can be improved
• Email checker can be incorporated

Incentivized

• A detailed documentation around the standard reporting options ie what details you can find in each report.

PCP was one of the least costly options. It's a smaller company, which means better more attentive support. Some of the other solutions we would have been paying for things we wouldn't need or use. We found Amazon Connect was at the other end of the scale, being too simple and not customisable enough. PCP had the right feature set for us.

• Improves on the go lead management
• Reduces time of data entry
• Improves flexibilty of lead addition

Incentivized

• Has helped us improve our responsiveness in terms of reduced wait times
• Has helped route callers to appropriate departments based on IVR selections
• Has provided an easy to administer system for call centre leadership team or internal IT dep't to use without needing to always engage vendor