HubSpot CRM vs. Zoho Recruit

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
HubSpot CRM
Score 8.5 out of 10
N/A
HubSpot’s CRM enables growth-minded businesses to optimize their relationships with leads and customers. Through harnessing the power of carefully crafted sales, marketing, customer service, content management, and operations tools, the software aims to make it easy to unify team strategy and drive conversion. Additionally, the software allows users to connect with over 875 integration apps, APIs, and solutions partners to create a customizable user experience that suits the way teams work.…
$0
Per Month [Unlimited Users]
Zoho Recruit
Score 8.7 out of 10
N/A
Zoho Recruit is a cloud-based ATS. Zoho offers a full suite of features typical of applicant tracking systems, including social recruiting and resume parsing. Its custom automatable reports enable analyses of processing and information sharing. It is available in Free, Standard, and Enterprise versions.
$25
per month per user
Pricing
HubSpot CRMZoho Recruit
Editions & Modules
Free Forever
$0
Per Month [Unlimited Users]
CRM Bundle
$50
per month
Forever Free
$0
Standard
$25
per month per user
Professional
$50
per month per user
Enterprise
$75
per month per user
Offerings
Pricing Offerings
HubSpot CRMZoho Recruit
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
YesYes
More Pricing Information
Community Pulse
HubSpot CRMZoho Recruit
Top Pros
Top Cons
Features
HubSpot CRMZoho Recruit
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
HubSpot CRM
8.2
913 Ratings
Zoho Recruit
-
Ratings
Customer data management / contact management8.9885 Ratings00 Ratings
Workflow management8.4862 Ratings00 Ratings
Territory management7.4184 Ratings00 Ratings
Opportunity management8.3830 Ratings00 Ratings
Integration with email client (e.g., Outlook or Gmail)8.5884 Ratings00 Ratings
Contract management7.9185 Ratings00 Ratings
Quote & order management7.8573 Ratings00 Ratings
Interaction tracking8.6855 Ratings00 Ratings
Channel / partner relationship management7.5186 Ratings00 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
HubSpot CRM
7.8
602 Ratings
Zoho Recruit
-
Ratings
Case management8.0554 Ratings00 Ratings
Call center management7.7488 Ratings00 Ratings
Help desk management7.6516 Ratings00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
HubSpot CRM
8.7
814 Ratings
Zoho Recruit
-
Ratings
Lead management8.7769 Ratings00 Ratings
Email marketing8.7767 Ratings00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
HubSpot CRM
7.9
836 Ratings
Zoho Recruit
-
Ratings
Task management8.4797 Ratings00 Ratings
Billing and invoicing management7.2395 Ratings00 Ratings
Reporting8.1745 Ratings00 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
HubSpot CRM
8.1
811 Ratings
Zoho Recruit
-
Ratings
Forecasting7.7641 Ratings00 Ratings
Pipeline visualization8.4772 Ratings00 Ratings
Customizable reports8.3755 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
HubSpot CRM
7.9
791 Ratings
Zoho Recruit
-
Ratings
Custom fields8.6777 Ratings00 Ratings
Custom objects8.4663 Ratings00 Ratings
Scripting environment6.3133 Ratings00 Ratings
API for custom integration8.3533 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
HubSpot CRM
8.7
749 Ratings
Zoho Recruit
-
Ratings
Single sign-on capability8.6663 Ratings00 Ratings
Role-based user permissions8.7712 Ratings00 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
HubSpot CRM
7.9
530 Ratings
Zoho Recruit
-
Ratings
Social data7.9518 Ratings00 Ratings
Social engagement8.0512 Ratings00 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
HubSpot CRM
8.2
581 Ratings
Zoho Recruit
-
Ratings
Marketing automation8.5576 Ratings00 Ratings
Compensation management8.0360 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
HubSpot CRM
7.7
670 Ratings
Zoho Recruit
-
Ratings
Mobile access7.7670 Ratings00 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
HubSpot CRM
-
Ratings
Zoho Recruit
8.4
37 Ratings
Job Requisition Management00 Ratings8.835 Ratings
Company Website Posting00 Ratings8.031 Ratings
Publish to Social Media00 Ratings8.326 Ratings
Job Search Site Posting00 Ratings8.632 Ratings
Customized Application Form00 Ratings8.634 Ratings
Resume Management00 Ratings9.236 Ratings
Duplicate Candidate Prevention00 Ratings8.633 Ratings
Candidate Search00 Ratings9.035 Ratings
Applicant Tracking00 Ratings9.237 Ratings
Collaboration00 Ratings7.519 Ratings
Task Creation and Delegation00 Ratings7.417 Ratings
Email Templates00 Ratings7.833 Ratings
User Permissions00 Ratings8.935 Ratings
Notifications and Alerts00 Ratings8.833 Ratings
Reporting00 Ratings8.233 Ratings
User Ratings
HubSpot CRMZoho Recruit
Likelihood to Recommend
8.7
(941 ratings)
9.1
(38 ratings)
Likelihood to Renew
8.8
(10 ratings)
10.0
(1 ratings)
Usability
8.8
(842 ratings)
-
(0 ratings)
Support Rating
8.3
(21 ratings)
8.4
(10 ratings)
Implementation Rating
9.1
(10 ratings)
-
(0 ratings)
User Testimonials
HubSpot CRMZoho Recruit
Likelihood to Recommend
HubSpot
I think at this time, every company should have a CRM. That being said: For smaller companies without a growth perspective, the system might be too big and hard to set up compared to other solutions. If there is a scaling process ahead and you need a system that grows with you, I´d always recommend using HS.
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Zoho Corporation
Zoho recruit is very well suited to organizations that are in a growing stage with at least 50 hires a year. It is very appropriate for bulk scrutiny of resumes, integrating with other platforms for data, and for scheduling and tracking interviews. It is not very well suited for smaller organizations.
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Pros
HubSpot
  • The sales funnel is one of my favorites in the entire industry.
  • Their task managing system truly helps Account Executives be on top of every lead and opportunity without dropping the ball.
  • The data tracking for KPI truly helps our team set goals and improve weekly.
  • The e-mail sequences are top tier as well.
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Zoho Corporation
  • Having both ATS & CRM in the same software allowing hiring professionals to make it more personal while allowing them to fully guide every step.
  • Modest pricing great for smaller growing businesses to begin with especially with a free version that provides more than what a lot of others provide without paying extra.
  • Zoho is known for top notch support and customer service especially after their explosion in 2016. They also provide 24/5 customer support for any shift at any company Monday - Friday.
  • The software is very small business friendly considering other alternatives however, even for enterprises that can afford their higher tiers they bring a substantial amount of add-ons for aswell.
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Cons
HubSpot
  • Let's integrate with Shopper Approved to automate collecting reviews for existing clients. It would be easy with templates and sequences to integrate Hubspot clients and help their businesses grow and succeed. while Hubspot goes above and beyond for them. So many small businesses are manually doing this right now and don't realize there is an easier way.
  • I wish there was a way to automatically have Tasks titled to match the email or phone call their correspond within the title. This way when I am looking at my tasks for the day at a quick glance they don't all just say "Followup with" / For example if my subject line in my email is "Ditch Trustpilot," that could automatically populate into the task title, so that I quickly know that I can call them about upgrading from TP to our service."
  • Can't think of anything else at the moment
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Zoho Corporation
  • Zoho Recruit has difficulty integrating with other services that are not directly part of the Zoho suite, which is demonstrated by wanting to use a funnel management based CRM to include employee information, and Zoho Recruit's platform not allowing it because it doesn't meet some integrations beyond their suite.
  • You can't create portals where people can post their resume and quick contact information, and this can be a bit limiting for those who directly need employees to send their information to an easily accessible service where it can be conveniently reviewed and separated from the rest.
  • In terms of deployment, Zoho Recruit does not have such good adaptability when working from mobile, as evidenced by its application tracking function with the mobile version of the Zoho Recruit website, which does not let you send direct messages to candidates because the platform is closed unexpectedly.
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Likelihood to Renew
HubSpot
Because it's integrated with HubSpot marketing platform, which is indispensable, and works simply and seamlessly with the marketing platform. The CRM is intuitive, never a time burden, and makes doing business development work a whole lot easier and enjoyable. I think at this point it's safe and fair to say we would be somewhat lost without the CRM.
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Zoho Corporation
We have evaluated every other ATS on the market, and do so every 1-2 years just to make sure we aren't missing out on anything better, and found that Zoho offers more functionality than any ATS with a per-recruiter-price under $100. Once it introduces automated job alerts and candidate login functionality there will be no reason for us to look elsewhere.
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Usability
HubSpot
HubSpot's platform communicates all in one place. It is very organic in how you can find the information with the associations built in. This makes it easy to open an an object and see all the other objects in the CRM at a glance. You are also able to click on the other objects and review those records quickly and efficiently. With just a few clicks you can go from a contact to a company to the deal.
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Zoho Corporation
No answers on this topic
Support Rating
HubSpot
Because when I needed help HubSpot responded immediately and provided me with the information I needed which enabled me to realize that HubSpot was even more customizable and easier to use than I thought! And I already thought HubSpot was very user friendly and easy to use, and then Support showed me how to manipulate the settings, columns and the appearance of the tool.
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Zoho Corporation
Zoho Recruit customer support is extremely responsive. They have a Live Chat feature which allows you to connect with a representative in real time and discuss your issues. The reps have answered most of my questions, and quickly shared links to FAQs, or shared screenshots. The entire discussion is emailed to you upon completion. Features not available have been added to their requested feature list
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Implementation Rating
HubSpot
If you've had any prior experience with cloud based marketing automation or group communication tools, you can do the implementation without paid outside support. Though getting to a SLA (service level agreement) would be best achieved with the help of a third party who can facilitate
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Zoho Corporation
No answers on this topic
Alternatives Considered
HubSpot
The free version alone stacks up pretty well against the mentioned competitors. I believe as your business operations grow, the price points for additional users and needed functionalities will grow as well, and HubSpot is well within competitive pricing to compete with the other enterprise-level systems. I’ve stuck with HubSpot for a long time.
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Zoho Corporation
Zohorecruit is the best platform for small and mid-sized companies. It will help us to save lots of time in the recruitment and hiring journey. We have used Oorwin also in the past, but this is much better than the Oorwin, and it's very robust and easy to use, and the site is very fast.
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Return on Investment
HubSpot
  • Hubspot CRM allows us to save tons of time by automating our workflows and emails that go out to prospects and customers. These can be very detailed by differentiating by product, lifecycle, and vertical
  • Hubspot CRM allows us to easily forecast future demos and pipeline (people who have demo'd but haven't closed yet.
  • Hubspot allows us to automatically distribute inbound leads. It's the best inbound marketing platform in the world!
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Zoho Corporation
  • I can't say anything about ROI, but Zoho Recruit made our recruitment process highly effective.
  • We did not need to hire more HR managers as the system helped to manage the processes automatically.
  • We saved money with Zoho Recruit for sure. And this was very best.
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