HubSpot CRM vs Zoho Recruit

• Ease of use in the beginning - Not a steep learning curve to start using it.
• The free version surprisingly includes a lot of features.
• It can grow with you as your company / client base grows.
• Has increasingly improved its available integrations with other software.
• Surprisingly a lot of great features that integrate with Gmail (what our company uses). Other CRM software are more geared towards Outlook.

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• Zoho Recruit provides automated workflows that be defined to trigger emails for changes in the pipeline stage of a candidate.
• Zoho Recruit provides the ability to create email templates that can be triggered from the candidates profile without having to retype them.
• Zoho Recruit enables resume parsing from doc, docx and pdf files which automates the data entry of candidates.
• Zoho Recruit allows for the creation of a simple career website with the open job positions auto populating from the application onto the site.
• Zoho Recruit allows for the creation of vendor portals enabling you to better manage the flow of resumes from recruiting vendors.

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• I wish that contact details could be edited from the main contact page (in more of a spreadsheet style), rather than having to individually click into each contact or preview a contact to change data
• A/B testing for emails or steps within sequences would be helpful
• Currently, the details of each step in a sequence can only be viewed if you click "edit", but if would be nice to be able to read the emails that are contained within a sequence without having to go into edit mode.

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• Mass email - the mass email is a bit cumbersome to set up - you have to set up a new template, then in a separate place set up a filter for the emails, then put it all together and send the email. It takes about 15-20 minutes when it would be nice if it was easier and quicker. When they introduce job alerts (I'm told in a few months time), the automatic job alerts to candidates will relieve some of the mass email necessity, so that will be helpful.
• Email integration - the email client attached to Zoho isn't very user friendly, it would be useful if Zoho had a plug-in to permit seamless integration with external email clients, like Outlook or MacMail.
• Invoicing - Zoho has no integration or capability to track what happens with clients once a candidate is placed. It would be nice if we could somehow track the fee for a candidate and the total fees we need to charge each client. Or, better yet, if it integrated with an external invoicing tool like Freshbooks.

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• Success with Initial Contact has gone up without question. We immediately get in touch with virtually every client we follow up with.
• Average Meetings Booked has greatly increased thanks to the Meetings tool. I'm able to book meetings literally in my sleep.
• Decreased Sales data entries have gone down significantly. Thanks to HubSpot, we simply spend way less time manually inputting things and more time selling.
• Customer Satisfaction and Online Reviews are certainly way up. Nearly half of our online reviews are all from the last 18 months and I think HubSpot had a role in that positive customer response.

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• Zoho Recruit allows us to automate our recruiting and sourcing processes.
• Zoho Recruit allows us to post unlimited jobs to get maximum responses from candidates.
• Zoho Recruit allows us to ensure that we have control over when and where jobs are being posted online.

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