HubSpot CRM vs. Zoho Recruit

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
HubSpot CRM
Score 8.4 out of 10
N/A
HubSpot’s CRM enables growth-minded businesses to optimize their relationships with leads and customers. Through harnessing the power of carefully crafted sales, marketing, customer service, content management, and operations tools, the software aims to make it easy to unify team strategy and drive conversion. Additionally, the software allows users to connect with over 875 integration apps, APIs, and solutions partners to create a customizable user experience that suits the way teams work.…
$0
Per Month [Unlimited Users]
Zoho Recruit
Score 7.5 out of 10
N/A
Zoho Recruit is a cloud-based ATS. Zoho offers a full suite of features typical of applicant tracking systems, including social recruiting and resume parsing. Its custom automatable reports enable analyses of processing and information sharing. It is available in Free, Standard, and Enterprise versions.
$25
per month per user
Pricing
HubSpot CRMZoho Recruit
Editions & Modules
Free Forever
$0
Per Month [Unlimited Users]
CRM Bundle
$50
per month
Forever Free
$0
Standard
$25
per month per user
Professional
$50
per month per user
Enterprise
$75
per month per user
Offerings
Pricing Offerings
HubSpot CRMZoho Recruit
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeNo setup fee$30 per user per month
Additional DetailsZoho recruit also provides options for add-ons such as a client portal ($6/license/month) and video interviews ($12/license/month).
More Pricing Information
Community Pulse
HubSpot CRMZoho Recruit
Features
HubSpot CRMZoho Recruit
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
HubSpot CRM
8.1
1657 Ratings
4% above category average
Zoho Recruit
-
Ratings
Customer data management / contact management8.91595 Ratings00 Ratings
Workflow management8.41564 Ratings00 Ratings
Territory management4.9184 Ratings00 Ratings
Opportunity management8.61500 Ratings00 Ratings
Integration with email client (e.g., Outlook or Gmail)8.71613 Ratings00 Ratings
Contract management8.0185 Ratings00 Ratings
Quote & order management8.21098 Ratings00 Ratings
Interaction tracking8.71557 Ratings00 Ratings
Channel / partner relationship management8.2186 Ratings00 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
HubSpot CRM
8.0
1114 Ratings
5% above category average
Zoho Recruit
-
Ratings
Case management8.31036 Ratings00 Ratings
Call center management7.6891 Ratings00 Ratings
Help desk management8.0951 Ratings00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
HubSpot CRM
8.7
1464 Ratings
12% above category average
Zoho Recruit
-
Ratings
Lead management8.91382 Ratings00 Ratings
Email marketing8.61394 Ratings00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
HubSpot CRM
8.3
1514 Ratings
8% above category average
Zoho Recruit
-
Ratings
Task management8.41448 Ratings00 Ratings
Billing and invoicing management8.0762 Ratings00 Ratings
Reporting8.31343 Ratings00 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
HubSpot CRM
8.3
1482 Ratings
9% above category average
Zoho Recruit
-
Ratings
Forecasting8.11170 Ratings00 Ratings
Pipeline visualization8.51409 Ratings00 Ratings
Customizable reports8.21368 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
HubSpot CRM
8.0
1417 Ratings
5% above category average
Zoho Recruit
-
Ratings
Custom fields8.51388 Ratings00 Ratings
Custom objects8.51210 Ratings00 Ratings
Scripting environment6.3132 Ratings00 Ratings
API for custom integration8.5991 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
HubSpot CRM
9.0
1376 Ratings
7% above category average
Zoho Recruit
-
Ratings
Single sign-on capability9.01234 Ratings00 Ratings
Role-based user permissions9.01313 Ratings00 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
HubSpot CRM
7.9
945 Ratings
6% above category average
Zoho Recruit
-
Ratings
Social data7.8927 Ratings00 Ratings
Social engagement8.0914 Ratings00 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
HubSpot CRM
8.2
1057 Ratings
10% above category average
Zoho Recruit
-
Ratings
Marketing automation8.51050 Ratings00 Ratings
Compensation management8.0693 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
HubSpot CRM
8.0
1246 Ratings
6% above category average
Zoho Recruit
-
Ratings
Mobile access8.01246 Ratings00 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
HubSpot CRM
-
Ratings
Zoho Recruit
6.7
37 Ratings
17% below category average
Job Requisition Management00 Ratings5.635 Ratings
Company Website Posting00 Ratings7.030 Ratings
Publish to Social Media00 Ratings6.025 Ratings
Job Search Site Posting00 Ratings7.031 Ratings
Customized Application Form00 Ratings5.133 Ratings
Resume Management00 Ratings7.636 Ratings
Duplicate Candidate Prevention00 Ratings9.032 Ratings
Candidate Search00 Ratings7.035 Ratings
Applicant Tracking00 Ratings7.637 Ratings
Collaboration00 Ratings7.519 Ratings
Task Creation and Delegation00 Ratings7.417 Ratings
Email Templates00 Ratings4.433 Ratings
User Permissions00 Ratings7.635 Ratings
Notifications and Alerts00 Ratings6.233 Ratings
Reporting00 Ratings5.833 Ratings
Best Alternatives
HubSpot CRMZoho Recruit
Small Businesses
Salesmate
Salesmate
Score 10.0 out of 10
Breezy HR
Breezy HR
Score 9.4 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.1 out of 10
Breezy HR
Breezy HR
Score 9.4 out of 10
Enterprises
Creatio
Creatio
Score 9.1 out of 10
PeopleStrong
PeopleStrong
Score 9.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
HubSpot CRMZoho Recruit
Likelihood to Recommend
8.2
(1638 ratings)
7.0
(37 ratings)
Likelihood to Renew
9.3
(30 ratings)
10.0
(1 ratings)
Usability
7.8
(1486 ratings)
-
(0 ratings)
Availability
8.2
(1 ratings)
-
(0 ratings)
Performance
6.4
(1 ratings)
-
(0 ratings)
Support Rating
6.2
(24 ratings)
6.0
(6 ratings)
Implementation Rating
7.6
(9 ratings)
-
(0 ratings)
Configurability
4.5
(1 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
5.5
(1 ratings)
-
(0 ratings)
Ease of integration
7.3
(1 ratings)
-
(0 ratings)
Product Scalability
7.3
(1 ratings)
-
(0 ratings)
Vendor post-sale
6.4
(1 ratings)
-
(0 ratings)
Vendor pre-sale
7.3
(1 ratings)
-
(0 ratings)
User Testimonials
HubSpot CRMZoho Recruit
Likelihood to Recommend
HubSpot
I am giving it a 9 rating out of 10 because it has saved my job and helped my team to cracks very big deals. Last year, we were supposed to give a presentation to a client as we were about to sign him for a project. The client asked for our numbers in a real meeting, but we hadn't prepared them for our presentation. I logged in to HubSpot CRM and created a small report that included the relevant numbers. This turned out to be a very good decision for our company, as we subsequently signed that client.
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Zoho
With the business I am in I have to be able to search and reach potential candidates from hours away due to the scope of the contract we have covering a solid couple hundred sq. miles of the state; so being able to have a software that can search, sort, rank, and suggest candidates without having to spend ours of time or driving hours for an interview I can connect with one person and make a decision and have the software there for them and send an email or two with the steps and instructions and 5 minutes later be doing the same for another candidate hours away without even needing to leave the office or even from home and knowing that I'm able to monitor and adjust the steps or make adjustments along the way and being able to trust that it is choosing quality candidates and able to help me hire the right people to do my job to keep my contractors and homeowners safe is amazing for our business.
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Pros
HubSpot
  • Timeline view and conversation log is extremely helpful and an underrated feature; this is in addition to the entire user profile view.
  • Task management is simple but effective.
  • Deal and company tracking with stakeholder management inside companies / deals is very handy; we know what is happening even though we might not be directly working on it.
  • Gmail integration is quite smooth along with email tracking.
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Zoho
  • Like other HR-based services, Zoho Recruit allows you to track the behavior of candidates during the execution of your hiring process, so that you can create constant notes of any problems that may arise and that may prevent a proper job.
  • The relationship between employers and candidates can be measured, which is excellent for creating reports on the development of each hiring process, and employees can then be evaluated on their ability to manage and communicate correctly with each candidate under their direct care.
  • Hiring sessions can be recorded using a variety of methods. It does not necessarily have to be done using an audiovisual recording tool (which is possible through different integrations) but a convenient recording system that allows you to note down important data, and where even the candidate's photographs can be saved.
  • We believe that some features of Zoho Recruit's support service could be improved, although this is probably a general service by the Zoho team for all their programs. The staff is not sufficiently explanatory, and therefore we have not been able to meet our expectations for troubleshooting.
  • We like that using Zoho Recruit is so convenient, and that it interfaces well with the other services that the entire Zoho suite has to offer: Zoho Recruit is a good alternative for human resources, which shows a reliable and easy-to-manage operability, so that all registration and follow-up processes are simple.
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Cons
HubSpot
  • More of an integration issue I think than a problem with HubSpot CRM, but we have AirCall integrated for direct phone lines and synching with individual users for outbound calls. Opening Aircall to make an outbound call automatically generates a new client - unattached to a company record as an orphan.
  • Historical records with activities is awesome but when creating a deal it isn't always a choice to capture last 30 days of history. When it is an option and you click to add that to a deal you can see all the activity items and people who have done anything with the "file".
  • I would like to see more native options for automation.
Read full review
Zoho
  • Zoho Recruit should allow for customization of pipelines based on department/role to be hired.
  • Zoho Recruit should allow for customization of the vendor portal allowing the vendor to type in key data points about candidate profiles that are typically not found on the resume, such as notice period, current salary and expected salary.
  • Zoho Recruit could simplify the blueprinting process built into the tool which allows for smooth flow of candidates through the system.
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Likelihood to Renew
HubSpot
Thus far, our company has found HubSpot CRM to be a reliable service that serves its purpose well: a centralized business contacts database, accessible remotely, with a simple and visually-pleasing interface. Issues are non-existent or resolved quickly, and when the service is experiencing interruptions, notifications and/or updates are sent regularly.
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Zoho
We have evaluated every other ATS on the market, and do so every 1-2 years just to make sure we aren't missing out on anything better, and found that Zoho offers more functionality than any ATS with a per-recruiter-price under $100. Once it introduces automated job alerts and candidate login functionality there will be no reason for us to look elsewhere.
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Usability
HubSpot
I am giving it this rating because it has helped us keep track of leads, it saved us a lot of time by automating tasks, and it makes it easy for different teams to work together. It is user-friendly and has improved our approach to communicating with customers and closing deals.
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Zoho
The user interface looks clunky and designed by engineers. I suspect it didn't undergo much user testing.
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Support Rating
HubSpot
Because when I needed help HubSpot responded immediately and provided me with the information I needed which enabled me to realize that HubSpot was even more customizable and easier to use than I thought! And I already thought HubSpot was very user friendly and easy to use, and then Support showed me how to manipulate the settings, columns and the appearance of the tool.
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Zoho
I give Zoho Recruit this rating because over all, it has helped me to organize my candidates and saved me time and energy in organizing them myself. Without Zoho Recruit, I simply would not be able to keep my talent pool straight, and it certainly gets the job done. I took off a couple points because if I download a resume after already inputting the candidate into Zoho, it won't automatically sync the two profiles up. It also does not remind me when a task is expired.
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Implementation Rating
HubSpot
If you've had any prior experience with cloud based marketing automation or group communication tools, you can do the implementation without paid outside support. Though getting to a SLA (service level agreement) would be best achieved with the help of a third party who can facilitate
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Zoho
No answers on this topic
Alternatives Considered
HubSpot
We've been using Hubspot for years and don't foresee making any changes away from it. It has been fully integrated into how our business operates. We ultimately selected HubSpot CRM because it had all the features and functions that our marketing, sales, and operations teams wanted. And it offered those features and functions at the right price point for our organization.
Read full review
Zoho
Zohorecruit is the best platform for small and mid-sized companies. It will help us to save lots of time in the recruitment and hiring journey. We have used Oorwin also in the past, but this is much better than the Oorwin, and it's very robust and easy to use, and the site is very fast.
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Return on Investment
HubSpot
  • We were able to track good quality leads and push them to closure.
  • The leads were contacted within 24 hours so lead drops were minimum.
  • The sales and marketing team were accountable for generating leads and driving revenue becasue of AI-generated Targets.
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Zoho
  • I can't say anything about ROI, but Zoho Recruit made our recruitment process highly effective.
  • We did not need to hire more HR managers as the system helped to manage the processes automatically.
  • We saved money with Zoho Recruit for sure. And this was very best.
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ScreenShots

HubSpot CRM Screenshots

Screenshot of Store, track, manage, and report on the deals (sometimes referred to as “opportunities”) your sales team is working.Screenshot of Our contact record enables your team to record and retrieve information on anyone your business interacts with, helping everyone to stay on the same page.Screenshot of The product library gives you visibility into the goods and services you sell, then associates them with individual deals. With products, you can easily track what you're selling to your customers and from what channels.