What users are saying about
Top Rated
2016 Ratings
14 Ratings
Top Rated
2016 Ratings
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Score 8.5 out of 100
14 Ratings
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Score 5.6 out of 100

Feature Set Ratings

    Email & Online Marketing

    8.2

    HubSpot Marketing Hub

    82%

    Maximizer CRM

    Feature Set Not Supported
    N/A
    HubSpot Marketing Hub ranks higher in 9/9 features

    WYSIWYG email editor

    8.2
    82%
    332 Ratings
    N/A
    0 Ratings

    Dynamic content

    7.8
    78%
    332 Ratings
    N/A
    0 Ratings

    Ability to test dynamic content

    8.1
    81%
    309 Ratings
    N/A
    0 Ratings

    Landing pages

    7.7
    77%
    362 Ratings
    N/A
    0 Ratings

    A/B testing

    8.3
    83%
    285 Ratings
    N/A
    0 Ratings

    Mobile optimization

    8.5
    85%
    352 Ratings
    N/A
    0 Ratings

    Email deliverability reporting

    8.5
    85%
    698 Ratings
    N/A
    0 Ratings

    List management

    8.3
    83%
    364 Ratings
    N/A
    0 Ratings

    Triggered drip sequences

    8.1
    81%
    276 Ratings
    N/A
    0 Ratings

    Lead Management

    8.0

    HubSpot Marketing Hub

    80%

    Maximizer CRM

    Feature Set Not Supported
    N/A
    HubSpot Marketing Hub ranks higher in 4/4 features

    Lead nurturing

    8.2
    82%
    355 Ratings
    N/A
    0 Ratings

    Lead scoring and grading

    7.7
    77%
    325 Ratings
    N/A
    0 Ratings

    Data quality management

    8.2
    82%
    331 Ratings
    N/A
    0 Ratings

    Automated sales alerts and tasks

    8.1
    81%
    299 Ratings
    N/A
    0 Ratings

    Campaign Management

    7.9

    HubSpot Marketing Hub

    79%

    Maximizer CRM

    Feature Set Not Supported
    N/A
    HubSpot Marketing Hub ranks higher in 2/2 features

    Calendaring

    7.8
    78%
    305 Ratings
    N/A
    0 Ratings

    Event/webinar marketing

    8.0
    80%
    251 Ratings
    N/A
    0 Ratings

    Social Media Marketing

    8.1

    HubSpot Marketing Hub

    81%

    Maximizer CRM

    Feature Set Not Supported
    N/A
    HubSpot Marketing Hub ranks higher in 2/2 features

    Social sharing and campaigns

    8.1
    81%
    341 Ratings
    N/A
    0 Ratings

    Social profile integration

    8.2
    82%
    331 Ratings
    N/A
    0 Ratings

    Reporting & Analytics

    7.9

    HubSpot Marketing Hub

    79%

    Maximizer CRM

    Feature Set Not Supported
    N/A
    HubSpot Marketing Hub ranks higher in 3/3 features

    Dashboards

    7.9
    79%
    366 Ratings
    N/A
    0 Ratings

    Standard reports

    8.1
    81%
    362 Ratings
    N/A
    0 Ratings

    Custom reports

    7.8
    78%
    325 Ratings
    N/A
    0 Ratings

    Platform & Infrastructure

    7.4

    HubSpot Marketing Hub

    74%

    Maximizer CRM

    Feature Set Not Supported
    N/A
    HubSpot Marketing Hub ranks higher in 6/6 features

    API

    7.8
    78%
    252 Ratings
    N/A
    0 Ratings

    Role-based workflow & approvals

    8.2
    82%
    281 Ratings
    N/A
    0 Ratings

    Customizability

    7.7
    77%
    303 Ratings
    N/A
    0 Ratings

    Integration with Salesforce.com

    7.3
    73%
    228 Ratings
    N/A
    0 Ratings

    Integration with Microsoft Dynamics CRM

    6.4
    64%
    97 Ratings
    N/A
    0 Ratings

    Integration with SugarCRM

    6.7
    67%
    92 Ratings
    N/A
    0 Ratings

    Sales Force Automation

    HubSpot Marketing Hub

    Feature Set Not Supported
    N/A
    1.8

    Maximizer CRM

    18%
    Maximizer CRM ranks higher in 9/9 features

    Customer data management / contact management

    N/A
    0 Ratings
    1.3
    13%
    5 Ratings

    Workflow management

    N/A
    0 Ratings
    1.1
    11%
    4 Ratings

    Territory management

    N/A
    0 Ratings
    1.1
    11%
    4 Ratings

    Opportunity management

    N/A
    0 Ratings
    1.3
    13%
    5 Ratings

    Integration with email client (e.g., Outlook or Gmail)

    N/A
    0 Ratings
    1.1
    11%
    4 Ratings

    Contract management

    N/A
    0 Ratings
    3.2
    32%
    4 Ratings

    Quote & order management

    N/A
    0 Ratings
    1.2
    12%
    3 Ratings

    Interaction tracking

    N/A
    0 Ratings
    4.1
    41%
    5 Ratings

    Channel / partner relationship management

    N/A
    0 Ratings
    2.2
    22%
    5 Ratings

    Customer Service & Support

    HubSpot Marketing Hub

    Feature Set Not Supported
    N/A
    1.2

    Maximizer CRM

    12%
    Maximizer CRM ranks higher in 3/3 features

    Case management

    N/A
    0 Ratings
    1.2
    12%
    4 Ratings

    Call center management

    N/A
    0 Ratings
    1.2
    12%
    3 Ratings

    Help desk management

    N/A
    0 Ratings
    1.2
    12%
    3 Ratings

    Marketing Automation

    HubSpot Marketing Hub

    Feature Set Not Supported
    N/A
    1.2

    Maximizer CRM

    12%
    Maximizer CRM ranks higher in 2/2 features

    Lead management

    N/A
    0 Ratings
    1.3
    13%
    5 Ratings

    Email marketing

    N/A
    0 Ratings
    1.1
    11%
    5 Ratings

    CRM Project Management

    HubSpot Marketing Hub

    Feature Set Not Supported
    N/A
    1.2

    Maximizer CRM

    12%
    Maximizer CRM ranks higher in 3/3 features

    Task management

    N/A
    0 Ratings
    1.3
    13%
    5 Ratings

    Billing and invoicing management

    N/A
    0 Ratings
    1.1
    11%
    3 Ratings

    Reporting

    N/A
    0 Ratings
    1.3
    13%
    4 Ratings

    CRM Reporting & Analytics

    HubSpot Marketing Hub

    Feature Set Not Supported
    N/A
    1.2

    Maximizer CRM

    12%
    Maximizer CRM ranks higher in 3/3 features

    Forecasting

    N/A
    0 Ratings
    1.3
    13%
    5 Ratings

    Pipeline visualization

    N/A
    0 Ratings
    1.2
    12%
    5 Ratings

    Customizable reports

    N/A
    0 Ratings
    1.3
    13%
    5 Ratings

    Customization

    HubSpot Marketing Hub

    Feature Set Not Supported
    N/A
    1.1

    Maximizer CRM

    11%
    Maximizer CRM ranks higher in 4/4 features

    Custom fields

    N/A
    0 Ratings
    1.1
    11%
    5 Ratings

    Custom objects

    N/A
    0 Ratings
    1.0
    10%
    4 Ratings

    Scripting environment

    N/A
    0 Ratings
    1.1
    11%
    5 Ratings

    API for custom integration

    N/A
    0 Ratings
    1.1
    11%
    5 Ratings

    Security

    HubSpot Marketing Hub

    Feature Set Not Supported
    N/A
    1.3

    Maximizer CRM

    13%
    Maximizer CRM ranks higher in 2/2 features

    Single sign-on capability

    N/A
    0 Ratings
    1.3
    13%
    3 Ratings

    Role-based user permissions

    N/A
    0 Ratings
    1.3
    13%
    4 Ratings

    Social CRM

    HubSpot Marketing Hub

    Feature Set Not Supported
    N/A
    1.1

    Maximizer CRM

    11%
    Maximizer CRM ranks higher in 2/2 features

    Social data

    N/A
    0 Ratings
    1.1
    11%
    3 Ratings

    Social engagement

    N/A
    0 Ratings
    1.1
    11%
    3 Ratings

    Integrations with 3rd-party Software

    HubSpot Marketing Hub

    Feature Set Not Supported
    N/A
    1.1

    Maximizer CRM

    11%
    Maximizer CRM ranks higher in 2/2 features

    Marketing automation

    N/A
    0 Ratings
    1.1
    11%
    5 Ratings

    Compensation management

    N/A
    0 Ratings
    1.1
    11%
    4 Ratings

    Platform

    HubSpot Marketing Hub

    Feature Set Not Supported
    N/A
    1.3

    Maximizer CRM

    13%
    Maximizer CRM ranks higher in 1/1 features

    Mobile access

    N/A
    0 Ratings
    1.3
    13%
    5 Ratings

    Attribute Ratings

    • HubSpot Marketing Hub is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating
    • Maximizer CRM is rated higher in 1 area: Likelihood to Renew

    Likelihood to Recommend

    8.6

    HubSpot Marketing Hub

    86%
    653 Ratings
    1.2

    Maximizer CRM

    12%
    5 Ratings

    Likelihood to Renew

    9.0

    HubSpot Marketing Hub

    90%
    371 Ratings
    10.0

    Maximizer CRM

    100%
    1 Rating

    Usability

    8.9

    HubSpot Marketing Hub

    89%
    106 Ratings
    1.0

    Maximizer CRM

    10%
    1 Rating

    Availability

    9.1

    HubSpot Marketing Hub

    91%
    50 Ratings

    Maximizer CRM

    N/A
    0 Ratings

    Performance

    8.9

    HubSpot Marketing Hub

    89%
    34 Ratings

    Maximizer CRM

    N/A
    0 Ratings

    Support Rating

    8.5

    HubSpot Marketing Hub

    85%
    168 Ratings
    1.0

    Maximizer CRM

    10%
    3 Ratings

    In-Person Training

    9.1

    HubSpot Marketing Hub

    91%
    8 Ratings

    Maximizer CRM

    N/A
    0 Ratings

    Online Training

    9.1

    HubSpot Marketing Hub

    91%
    26 Ratings

    Maximizer CRM

    N/A
    0 Ratings

    Implementation Rating

    7.3

    HubSpot Marketing Hub

    73%
    98 Ratings

    Maximizer CRM

    N/A
    0 Ratings

    Configurability

    7.3

    HubSpot Marketing Hub

    73%
    2 Ratings

    Maximizer CRM

    N/A
    0 Ratings

    Ease of integration

    8.9

    HubSpot Marketing Hub

    89%
    5 Ratings

    Maximizer CRM

    N/A
    0 Ratings

    Product Scalability

    7.3

    HubSpot Marketing Hub

    73%
    7 Ratings

    Maximizer CRM

    N/A
    0 Ratings

    Vendor post-sale

    9.1

    HubSpot Marketing Hub

    91%
    3 Ratings

    Maximizer CRM

    N/A
    0 Ratings

    Vendor pre-sale

    9.1

    HubSpot Marketing Hub

    91%
    3 Ratings

    Maximizer CRM

    N/A
    0 Ratings

    Likelihood to Recommend

    HubSpot

    As I said previously, I was not a fan at the beginning because, like everyone, I don't take change so well. Once I started following leads through HubSpot Marketing Hub, I integrated it with my email and created templates for what I needed, I started to see the positives immediately. My time working was better spent as I eliminated time put in routine tasks. I was able to track all communication in HubSpot Marketing Hub, we created systems in the office assigning tasks to one another and, through HubSpot Marketing Hub, our leads were able to book meetings in my calendar automatically. To be honest, if you are in sales and marketing, I cannot think of scenarios where HubSpot Marketing Hub cannot help. All I would like to say is, when using templates, pay attention to where you send them - you may need some personalization. I would encourage the management of HubSpot Marketing Hub to create short tutorials for beginners like me who need to configure and start using various features: setting up deals, templates, and dashboards.
    Read full review

    Maximizer Services, Inc.

    It was not a good experience. Nothing was as advertised, from the user experience to the security of purchase. The address book was not able to be converted from the Leads module and the maps feature wasn’t able to connect from Leads. The mobile version has a lot of bugs and isn’t very functional. They have a tutorial, yet [I think they] aren’t proactive in distributing it to new users. Their focus is on sales. And it’s not a very salable product in my opinion. The worst aspect of this company is that they aren’t risk free. If you purchase a year software and decide after a few weeks it simply isn’t for your company, there are no refunds. I had to initiate a chargeback with my bank after being told that “unfortunately, due to the terms and conditions...” No customer wants to hear that. [I feel] they tried to bully me into keeping their software. There are far too many options in 2021 for CRM to be forced into one, especially one so difficult to use. When I asked about a feature that I needed, I was told, “Perhaps later this year...” Not what I need if I’m paying good money for a software. Their sales VP wouldn’t call me when I requested a call after being denied a refund. When I went through their main website again after my experience with Maximizer, I [felt] that everything they advertise is not in line with the product they put out. They say that there’s a free trial available. Not the truth [in my experience]. This maybe would have been a good CRM in say, 1999. [I think] it’s antiquated and didn’t serve the needs of my business. I used well-known CRM previously and didn’t find Maximizer to be better than the free version of that one. There was a disconnect in usage that wasn’t able to be overcome by myself or my employees in several weeks of trials.
    Read full review

    Pros

    HubSpot

    • All-in-one software - the main thing HubSpot does well is the breadth of functionality.
    • Easy of use - personally, I find it more intuitive than Marketo, which is the other MAP that I know well.
    • Ads - I like that we can drill down on ads by channel, ad group, campaign, and even create and see performance data at each level.
    Read full review

    Maximizer Services, Inc.

    • Shared Calendar
    • Customer Service cases
    • Common database of customer information
    Read full review

    Cons

    HubSpot

    • While Hubspot has added some collaborative tools, I think this could improve. I'd like to see more options to comment on emails and ways of being able to share out changes as well as approval channels.
    • The ability to update ads via the calendar is pretty cumbersome. There's no good way to bulk edit or update. You have go into each one individually.
    • Real time edits would be nice. If you have multiple people working on the same thing, you'll get kicked out and your changes might not be saved.
    Read full review

    Maximizer Services, Inc.

    • Handling large data. Maximizer needs to improve on this.
    • Add additional user-friendly shortcuts for the most frequently used functions in the web version.
    • There is no mark for deletion option. They need to provide a way to delete without physically deleting records.
    Read full review

    Pricing Details

    HubSpot Marketing Hub

    Starting Price

    $50 per month

    Editions & Modules

    HubSpot Marketing Hub editions and modules pricing
    EditionModules
    Pro8901
    Enterprise32002
    Starter503
    Free04

    Footnotes

    1. per month (includes 2,000 contacts)
    2. per month (includes 10,000 contacts)
    3. per month (includes 1,000 contacts)
    4. per month

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    Required

    Additional Details

    Maximizer CRM

    Starting Price

    $29 Per User / Month

    Editions & Modules

    Maximizer CRM editions and modules pricing
    EditionModules
    Business Plus491
    Insights892
    Small Office293
    Business Plus494
    Insights895

    Footnotes

    1. Per User / Month
    2. Per User / Month
    3. Per User / Month
    4. Per User / Month
    5. Per User / Month

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    Optional $29

    Additional Details

    All pricing in USD. Monthly no contract subscription option available.

    Likelihood to Renew

    HubSpot

    Our business relies on the HubSpot platform to manage our marketing, sales and CRM processes. HubSpot marketing automation helps us define our activities and streamlines them in a cohesive and efficient way. Without HubSpot, we will have to revert to the 'old way' of doing everything with a variety of disparate systems.
    Read full review

    Maximizer Services, Inc.

    We are heavily entrenched in Maximizer and trying to pull our data out and into another CRM, with the same amount of customization and workflow would take a lot of effort.
    Read full review

    Usability

    HubSpot

    While there are some frustrating things that pop up unexpectedly ("wait... I can't do X?"), I have found HubSpot to be easy to use and extremely helpful to my daily work. The documentation is really good, and when it's not helpful, the support staff have been amazing.
    Read full review

    Maximizer Services, Inc.

    The CRM didn’t have the capability I expected
    Read full review

    Reliability and Availability

    HubSpot

    They have had issues with system availability over the course of days. Sometimes the system is unusable, other times updates simply take a long time to show up. It's better now but, from a reliaibility standpoint, HubSpot is not Salesforce.com yet. Still great software though.
    Read full review

    Maximizer Services, Inc.

    No answers on this topic

    Performance

    HubSpot

    With all the new features in HubSpot, the system can get a tad slow sometimes... That said, most of the time it is lightning fast and I have no problems. Because most of the integrations are API, they silently work in the background. I have not had trouble with lag due to HubSpot integration
    Read full review

    Maximizer Services, Inc.

    No answers on this topic

    Support Rating

    HubSpot

    During the few times I've needed it, HS support has been accessible, helpful and efficient. Often rolling up their sleeves to make changes for you as opposed to leaving you with a list of instructions to decipher on your own.
    Read full review

    Maximizer Services, Inc.

    The support staff are very knowledgeable and competent. Never really had an issue with them not knowing what they are doing.
    Read full review

    In-Person Training

    HubSpot

    I did the 2-day classroom at HubSpot's corporate office in Cambridge. First off, it was amazing to see their corporate office in general. They have such a cool office environment. But it was also great to have the ability to learn in a workshop format with other HubSpot users and meet my Account Manager/ Inbound Marketing Consultant in person.
    Read full review

    Maximizer Services, Inc.

    No answers on this topic

    Online Training

    HubSpot

    I went through Inbound Marketing University in 2006. Great training and helped my transition from traditional (outbound) marketing to inbound marketing that I've been able to apply to a number of businesses from wastewater and water reuse, to professional services and SaaS. Share information of value to build awareness and trust. Answer customers' questions in a transparent way to generate more qualified leads. Understand the difference between a marketing qualified lead and a sales qualified lead and put together a lead nurturing program. Your sales and marketing efforts will see significant ROI.
    Read full review

    Maximizer Services, Inc.

    No answers on this topic

    Implementation Rating

    HubSpot

    My biggest piece of advice for those who are implementing Hubspot is that you need to devote the time up front and learn how to use the product. Once you learn how to use Hubspot, it will be much more effective as well as much easier to use in the long run
    Read full review

    Maximizer Services, Inc.

    No answers on this topic

    Alternatives Considered

    HubSpot

    Other competing software such as Zoho and Boomtown may have more bells and whistles, but it is too cumbersome and has many parts that only advanced users can operate. With HubSpot, each function is within reach of the average agent. It doesn't overpromise and then makes you feel incompetent when you can't use it all...
    Read full review

    Maximizer Services, Inc.

    We chose to go with Microsoft Dynamics CRM over Maximizer because of the customization and marketing options that were associated with Dynamics. The ease of use with Maximizer, however, was far better than that of Microsoft Dynamics.
    Read full review

    Scalability

    HubSpot

    HubSpot is addressing this more and more. Currently you can assign tasks to designated sales teams, which grow as you grow. They've added free baseline products for those just getting started. These and more contribute to the scalability of HubSpot - so I gave it an 8 and am hoping for more in the future!
    Read full review

    Maximizer Services, Inc.

    No answers on this topic

    Return on Investment

    HubSpot

    • Everything is in one location, making it easy to handle all aspects of client marketing from a single place.
    • Higher ROI and lead response time are seconds. The first contact is always made.
    • There should be better time tracking and form capture on the site. Our website and marketing hubs create virtually eliminate cold calling.
    Read full review

    Maximizer Services, Inc.

    • It allows us to maximize our service billing
    • It is easy to generate service quotes
    • It is easy to follow up on leads.
    Read full review

    Screenshots

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