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Top Rated
1938 Ratings
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Top Rated
644 Ratings

HubSpot Marketing Hub

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Top Rated
1938 Ratings
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Score 8.6 out of 100

SharpSpring from Constant Contact

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Top Rated
644 Ratings
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Score 7.9 out of 100

Feature Set Ratings

  • HubSpot Marketing Hub ranks higher in 2 feature sets: Email & Online Marketing, Social Media Marketing
  • SharpSpring from Constant Contact ranks higher in 4 feature sets: Lead Management, Campaign Management, Reporting & Analytics, Platform & Infrastructure

Email & Online Marketing

8.4

HubSpot Marketing Hub

84%
7.4

SharpSpring from Constant Contact

74%
HubSpot Marketing Hub ranks higher in 7/9 features

WYSIWYG email editor

8.2
82%
331 Ratings
7.4
74%
460 Ratings

Dynamic content

8.4
84%
331 Ratings
7.4
74%
444 Ratings

Ability to test dynamic content

8.3
83%
308 Ratings
7.1
71%
425 Ratings

Landing pages

8.1
81%
361 Ratings
6.4
64%
431 Ratings

A/B testing

8.4
84%
285 Ratings
8.0
80%
386 Ratings

Mobile optimization

8.7
87%
352 Ratings
4.1
41%
417 Ratings

Email deliverability reporting

8.7
87%
697 Ratings
8.5
85%
806 Ratings

List management

8.5
85%
363 Ratings
8.9
89%
490 Ratings

Triggered drip sequences

8.5
85%
275 Ratings
9.0
90%
465 Ratings

Lead Management

8.2

HubSpot Marketing Hub

82%
8.8

SharpSpring from Constant Contact

88%
SharpSpring from Constant Contact ranks higher in 4/4 features

Lead nurturing

8.4
84%
354 Ratings
9.2
92%
475 Ratings

Lead scoring and grading

7.8
78%
325 Ratings
8.3
83%
482 Ratings

Data quality management

8.2
82%
331 Ratings
8.7
87%
458 Ratings

Automated sales alerts and tasks

8.1
81%
299 Ratings
8.9
89%
454 Ratings

Campaign Management

8.0

HubSpot Marketing Hub

80%
8.5

SharpSpring from Constant Contact

85%
SharpSpring from Constant Contact ranks higher in 2/2 features

Calendaring

7.9
79%
305 Ratings
8.4
84%
329 Ratings

Event/webinar marketing

8.2
82%
251 Ratings
8.6
86%
313 Ratings

Social Media Marketing

8.3

HubSpot Marketing Hub

83%
6.8

SharpSpring from Constant Contact

68%
HubSpot Marketing Hub ranks higher in 2/2 features

Social sharing and campaigns

8.2
82%
341 Ratings
6.6
66%
307 Ratings

Social profile integration

8.4
84%
331 Ratings
6.9
69%
353 Ratings

Reporting & Analytics

8.2

HubSpot Marketing Hub

82%
8.3

SharpSpring from Constant Contact

83%
SharpSpring from Constant Contact ranks higher in 2/3 features

Dashboards

8.3
83%
365 Ratings
8.0
80%
477 Ratings

Standard reports

8.3
83%
361 Ratings
8.7
87%
478 Ratings

Custom reports

8.0
80%
324 Ratings
8.2
82%
439 Ratings

Platform & Infrastructure

7.7

HubSpot Marketing Hub

77%
8.1

SharpSpring from Constant Contact

81%
SharpSpring from Constant Contact ranks higher in 4/6 features

API

8.0
80%
252 Ratings
8.2
82%
357 Ratings

Role-based workflow & approvals

8.6
86%
280 Ratings
8.3
83%
395 Ratings

Customizability

8.2
82%
302 Ratings
8.0
80%
433 Ratings

Integration with Salesforce.com

7.7
77%
228 Ratings
8.0
80%
213 Ratings

Integration with Microsoft Dynamics CRM

6.9
69%
98 Ratings
8.1
81%
97 Ratings

Integration with SugarCRM

7.1
71%
93 Ratings
7.8
78%
90 Ratings

Attribute Ratings

  • HubSpot Marketing Hub is rated higher in 6 areas: Likelihood to Renew, Usability, Availability, Performance, Online Training, Product Scalability
  • SharpSpring from Constant Contact is rated higher in 3 areas: Likelihood to Recommend, Support Rating, Implementation Rating

Likelihood to Recommend

8.7

HubSpot Marketing Hub

87%
653 Ratings
8.9

SharpSpring from Constant Contact

89%
514 Ratings

Likelihood to Renew

9.0

HubSpot Marketing Hub

90%
372 Ratings
7.5

SharpSpring from Constant Contact

75%
31 Ratings

Usability

8.7

HubSpot Marketing Hub

87%
106 Ratings
8.1

SharpSpring from Constant Contact

81%
69 Ratings

Availability

9.1

HubSpot Marketing Hub

91%
50 Ratings
7.0

SharpSpring from Constant Contact

70%
3 Ratings

Performance

8.9

HubSpot Marketing Hub

89%
34 Ratings
4.3

SharpSpring from Constant Contact

43%
3 Ratings

Support Rating

8.5

HubSpot Marketing Hub

85%
168 Ratings
8.7

SharpSpring from Constant Contact

87%
79 Ratings

In-Person Training

9.1

HubSpot Marketing Hub

91%
8 Ratings

SharpSpring from Constant Contact

N/A
0 Ratings

Online Training

9.1

HubSpot Marketing Hub

91%
26 Ratings
4.5

SharpSpring from Constant Contact

45%
2 Ratings

Implementation Rating

7.3

HubSpot Marketing Hub

73%
98 Ratings
8.4

SharpSpring from Constant Contact

84%
14 Ratings

Product Scalability

7.3

HubSpot Marketing Hub

73%
7 Ratings
3.1

SharpSpring from Constant Contact

31%
2 Ratings

Likelihood to Recommend

HubSpot Marketing Hub

CRM is fantastic, easy to use, and allows for the flexibility to get clients in, keep top of mind, and get deals out. Email ability is seamless, with a click, you can stay in front of customers. Linq integration is wonderful. The paper cards (and the box of them that we always have after an event) are GONE!
Arcoma L. Lambert | TrustRadius Reviewer

SharpSpring from Constant Contact

Very well suited for large corporate and any firms looking to utilize tracking and email marketing to the maximum. It is good at nurturing leads and converting them. I would say since SharpSpring is a little bit pricey that I would not recommend it for tiny firms that are in FMCG sectors and that barely utilize email, never mind email marketing.
Jurgen Teichert | TrustRadius Reviewer

Pros

HubSpot Marketing Hub

  • All-in-one software - the main thing HubSpot does well is the breadth of functionality.
  • Easy of use - personally, I find it more intuitive than Marketo, which is the other MAP that I know well.
  • Ads - I like that we can drill down on ads by channel, ad group, campaign, and even create and see performance data at each level.
Joe Kevens | TrustRadius Reviewer

SharpSpring from Constant Contact

  • Marketing Automation - simple to use and effective.
  • Sales Pipeline - very customizable for any industry.
  • Customer Support - their team is very responsive and knowledgeable.
  • Email Marketing - Easy to use but powerful segmentation and dynamic content capabilities.
  • Dynamic Form Creation - simple to use and very powerful.
Tim Hemingway | TrustRadius Reviewer

Cons

HubSpot Marketing Hub

  • While Hubspot has added some collaborative tools, I think this could improve. I'd like to see more options to comment on emails and ways of being able to share out changes as well as approval channels.
  • The ability to update ads via the calendar is pretty cumbersome. There's no good way to bulk edit or update. You have go into each one individually.
  • Real time edits would be nice. If you have multiple people working on the same thing, you'll get kicked out and your changes might not be saved.
Chris Gomez, SPHR | TrustRadius Reviewer

SharpSpring from Constant Contact

  • The landing page builder is a bit hard to use. Doesn’t have much flexibility.
  • Sometimes confusing between types of workflows to use. Opportunity versus visual.
  • If you imported contacts that weren’t formatted correctly. It is hard to delete a bull amount. Need to type DELETE for each one manually. No bull options to make changes.
Kaila Troia | TrustRadius Reviewer

Pricing Details

HubSpot Marketing Hub

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

Starting Price

$50 per month

HubSpot Marketing Hub Editions & Modules

Edition
Pro$8901
Enterprise$3,2002
Starter$503
Free$04
  1. per month (includes 2,000 contacts)
  2. per month (includes 10,000 contacts)
  3. per month (includes 1,000 contacts)
  4. per month
Additional Pricing Details

SharpSpring from Constant Contact

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

Starting Price

$399 per month

SharpSpring from Constant Contact Editions & Modules

Edition
1,000 Contacts$3991
2,500 Contacts$4991
5,000 Contacts$6991
10,000 Contacts$8991
20,000 Contacts$1,2991
  1. per month
Additional Pricing Details

Likelihood to Renew

HubSpot Marketing Hub

HubSpot Marketing Hub 9.0
Based on 372 answers
Our business relies on the HubSpot platform to manage our marketing, sales and CRM processes. HubSpot marketing automation helps us define our activities and streamlines them in a cohesive and efficient way. Without HubSpot, we will have to revert to the 'old way' of doing everything with a variety of disparate systems.
Arun C Devan | TrustRadius Reviewer

SharpSpring from Constant Contact

SharpSpring from Constant Contact 7.5
Based on 31 answers
We have been very impressed with all aspects of this software and the potential for it to radically change how we operate is huge! Support has been exceptional and we have discovered many extra uses for the software than originally thought. Not only will it give us benefits for our company's growth, but for our client's growth as well.
David Fox | TrustRadius Reviewer

Usability

HubSpot Marketing Hub

HubSpot Marketing Hub 8.7
Based on 106 answers
While there are some frustrating things that pop up unexpectedly ("wait... I can't do X?"), I have found HubSpot to be easy to use and extremely helpful to my daily work. The documentation is really good, and when it's not helpful, the support staff have been amazing.
Lauren Camacci | TrustRadius Reviewer

SharpSpring from Constant Contact

SharpSpring from Constant Contact 8.1
Based on 69 answers
This rating is coming from an administrative perspective. With so many features, workflows, dashboards, and more, there is certainly a lot going on, and even the most savvy software user can get a little overwhelmed when trying to decide how to best implement and utilize the platform to its full potential. That being said, the SharpSpring platform is well-implemented and well-organized, with most solutions being fairly intuitive, once you have a grasp of the software. It is fairly easy to learn, but difficult to master. Just like any powerful platform, however, the complexity is worth it, and once you are comfortable navigating and problem solving within SharpSpring, it becomes a great marketing and sales tool which can do virtually anything you need it to.
Christine Mullins | TrustRadius Reviewer

Reliability and Availability

HubSpot Marketing Hub

HubSpot Marketing Hub 9.1
Based on 50 answers
They have had issues with system availability over the course of days. Sometimes the system is unusable, other times updates simply take a long time to show up. It's better now but, from a reliaibility standpoint, HubSpot is not Salesforce.com yet. Still great software though.
Joe Rando | TrustRadius Reviewer

SharpSpring from Constant Contact

SharpSpring from Constant Contact 7.0
Based on 3 answers
No answer on this topic is available.

Performance

HubSpot Marketing Hub

HubSpot Marketing Hub 8.9
Based on 34 answers
With all the new features in HubSpot, the system can get a tad slow sometimes... That said, most of the time it is lightning fast and I have no problems. Because most of the integrations are API, they silently work in the background. I have not had trouble with lag due to HubSpot integration
Carah Counts | TrustRadius Reviewer

SharpSpring from Constant Contact

SharpSpring from Constant Contact 4.3
Based on 3 answers
No answer on this topic is available.

Support Rating

HubSpot Marketing Hub

HubSpot Marketing Hub 8.5
Based on 168 answers
During the few times I've needed it, HS support has been accessible, helpful and efficient. Often rolling up their sleeves to make changes for you as opposed to leaving you with a list of instructions to decipher on your own.
David Pye | TrustRadius Reviewer

SharpSpring from Constant Contact

SharpSpring from Constant Contact 8.7
Based on 79 answers
The support is great which really helps overcome challenges if you become stuck and the training videos are great too. Same-day replies are great and I even got some help with some CSS code on the chat. Not many organizations would do this or even respond.
Darren Winter, MA | TrustRadius Reviewer

In-Person Training

HubSpot Marketing Hub

HubSpot Marketing Hub 9.1
Based on 8 answers
I did the 2-day classroom at HubSpot's corporate office in Cambridge. First off, it was amazing to see their corporate office in general. They have such a cool office environment. But it was also great to have the ability to learn in a workshop format with other HubSpot users and meet my Account Manager/ Inbound Marketing Consultant in person.
Carah Counts | TrustRadius Reviewer

SharpSpring from Constant Contact

No score
No answers yet
No answers on this topic

Online Training

HubSpot Marketing Hub

HubSpot Marketing Hub 9.1
Based on 26 answers
I went through Inbound Marketing University in 2006. Great training and helped my transition from traditional (outbound) marketing to inbound marketing that I've been able to apply to a number of businesses from wastewater and water reuse, to professional services and SaaS. Share information of value to build awareness and trust. Answer customers' questions in a transparent way to generate more qualified leads. Understand the difference between a marketing qualified lead and a sales qualified lead and put together a lead nurturing program. Your sales and marketing efforts will see significant ROI.
Tom Smith | TrustRadius Reviewer

SharpSpring from Constant Contact

SharpSpring from Constant Contact 4.5
Based on 2 answers
No answer on this topic is available.

Implementation Rating

HubSpot Marketing Hub

HubSpot Marketing Hub 7.3
Based on 98 answers
My biggest piece of advice for those who are implementing Hubspot is that you need to devote the time up front and learn how to use the product. Once you learn how to use Hubspot, it will be much more effective as well as much easier to use in the long run
Andrew Driscoll | TrustRadius Reviewer

SharpSpring from Constant Contact

SharpSpring from Constant Contact 8.4
Based on 14 answers
Overall I would say to be patient and bring everyone who will be touching the platform to the onboarding sessions. The Virtual Classroom lets you onboard as quickly or slowly as you want. Sales, marketing, design, account management, get 'em all in on it. For the most part, they will be happy to use this platform. I recommend getting as many people as possible to see the SharpSpring demo.
Matthew Maginley | TrustRadius Reviewer

Alternatives Considered

HubSpot Marketing Hub

In comparison to any other tool on the market, HubSpot [Marketing Hub] is the best. It's easy to use, has a more substantial brand presence, and is trusted by a large number of small and medium-sized businesses. It just made sense to us to integrate the sales and marketing tools in HubSpot [Marketing Hub] rather than using third parties. We chose HubSpot Marketing Hub as the best brand to define our customer journey.
Roshni Rahman | TrustRadius Reviewer

SharpSpring from Constant Contact

We use different CRMs for different clients, mostly due to budget and other requirements. SharpSpring from Constant Contact is in the middle, price-wise, but is slightly more user-friendly than ActiveCampaign when it comes to certain things, such as drip campaigns and workflows. Though the price can be prohibitive to some clients, it is extremely robust. I definitely prefer the list-building, the ability to send smart emails and the WYSIWYG editor.
Kèlene Poyurs | TrustRadius Reviewer

Scalability

HubSpot Marketing Hub

HubSpot Marketing Hub 7.3
Based on 7 answers
HubSpot is addressing this more and more. Currently you can assign tasks to designated sales teams, which grow as you grow. They've added free baseline products for those just getting started. These and more contribute to the scalability of HubSpot - so I gave it an 8 and am hoping for more in the future!
Jessica McCann | TrustRadius Reviewer

SharpSpring from Constant Contact

SharpSpring from Constant Contact 3.1
Based on 2 answers
No answer on this topic is available.

Return on Investment

HubSpot Marketing Hub

  • HubSpot has helped us increased our lead generation.
  • HubSpot has allowed us to continue to grow our customer base without having to spend a ton of marketing dollars on advertising.
  • HubSpot has allowed our company to standardize our process and bring the company onto one platform for sales and marketing.
Heather Robinette, MBA | TrustRadius Reviewer

SharpSpring from Constant Contact

  • It's had a positive impact on ROI in that it's provided management with visibility into forecasting, making the budgeting process clearer.
  • When new representatives join the company it's easy to get [them] up and running in SharpSpring, minimizing time spent on training.
  • SharpSpring helps our team of reps clearly see the current list of opportunities, and create tasks to make sure we don't miss any follow-ups
Jason Carlage | TrustRadius Reviewer

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