HubSpot Marketing Hub vs. Zoho Social

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
HubSpot Marketing Hub
Score 8.8 out of 10
N/A
HubSpot's Marketing Hub is an all-in-one inbound marketing engine that includes tools for email marketing, landing page creation, social media marketing, content management, reporting & analytics, search engine optimization (SEO), and more.
$50
per month
Zoho Social
Score 9.2 out of 10
N/A
Zoho Social is a comprehensive social media management platform designed for businesses of all sizes and agencies. It is used to schedule and publish posts, manage conversations—including direct messages, comments, and mentions—across multiple platforms, track keywords, competitors, and hashtags, and generate reports from one dashboard. Supported platforms: Meta (Facebook, Instagram, and Threads), Google Business Profile, YouTube, Pinterest, Mastodon, X (formerly Twitter),…
$15
per month
Pricing
HubSpot Marketing HubZoho Social
Editions & Modules
Free
$0
per month
Starter
$50
per month (includes 1,000 contacts)
Pro
$890
per month (includes 2,000 contacts)
Enterprise
$3,200
per month (includes 10,000 contacts)
Free
$0
per month per user
Standard
$15
per month per user
Professional
$40
per month per user
Premium
$65
per month 3 users
Agency
$320
per month 5 users
Agency Plus
$460
per month 5 users
Offerings
Pricing Offerings
HubSpot Marketing HubZoho Social
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeRequiredNo setup fee
Additional DetailsAdd Ons Users at $10 / user / month Brands $10 / brand / month Discount available for annual pricing.
More Pricing Information
Community Pulse
HubSpot Marketing HubZoho Social
Considered Both Products
HubSpot Marketing Hub

No answer on this topic

Zoho Social
Chose Zoho Social
Just was better for my use case than the competition
Chose Zoho Social
They have far more tools than just social, so we thought we would try them and if we liked them we could use the rest of their suite too. Turns out we liked them a lot
Chose Zoho Social
Zoho Social is easier to use. The automated posting is a huge plus.
Chose Zoho Social
I'd tried Zoho initially for enterprise management solutions. After several years of trusted service and their awards in the industry, I gave it a closer look. Many social tools have come and gone or increased prices while downgrading services for the people who helped them …
Chose Zoho Social
Zoho Social helped to get all social apps under one platform and provides insights as well.
Chose Zoho Social
The primary reason we settled for Zoho is the cost. Zoho is an affordable app compared to other similar platforms. Apart from that, they have the broadest suite of apps that could be integrated with each other making it very easy for information to be shared across different …
Chose Zoho Social
Compared to the other three tools that we have used, we found Zoho Social to be more user friendly, and there is also an ease of use. It connects with certain channels, which are just not listed with the other three social media tools. We had a lot of limitations in the other …
Chose Zoho Social
We either trialed, did extensive research on these other products or talked to people who use them. Some of them may have better analytics and targeting than Zoho for large enterprises, but we are not a large enterprise. We are also a B2B company so we are less concerned about …
Chose Zoho Social
The biggest initial differentiator is the accessible pricing. The surprising advantage is customer support. Other tools do have more sophisticated content revision functionality but fall short in other areas. This is the only one that includes additional users and planning …
Chose Zoho Social
Zoho Social is better than Buffer, as it allows repeat postings and also supports Google My Business, which Buffer doesn't support. We also used a social media scheduler called OneUp (but this is not in your list above). OneUp ticked all the boxes and we were happy with it, but …
Chose Zoho Social
Zoho Social has very simple functionality and is easier to use. Their customer support is top quality. The issues that were discovered in the beginning were resolved very quickly. I selected Zoho Social because it integrates with the Zoho One suite seamlessly. The set-up and …
Chose Zoho Social
In all sincerity, Zoho Social does not hold a candle to HubSpot's social automation tool. It is far more advanced, provides even more intimate data, pulls content for you to post (should you choose to), and more. Zoho is also inferior to Buffer. On Buffer, you can post to many …
Top Pros
Top Cons
Features
HubSpot Marketing HubZoho Social
Email & Online Marketing
Comparison of Email & Online Marketing features of Product A and Product B
HubSpot Marketing Hub
8.1
378 Ratings
6% above category average
Zoho Social
-
Ratings
WYSIWYG email editor8.7341 Ratings00 Ratings
Dynamic content7.8341 Ratings00 Ratings
Ability to test dynamic content8.0316 Ratings00 Ratings
Landing pages8.3370 Ratings00 Ratings
A/B testing6.2294 Ratings00 Ratings
Mobile optimization7.8364 Ratings00 Ratings
Email deliverability reporting8.4372 Ratings00 Ratings
List management8.8373 Ratings00 Ratings
Triggered drip sequences8.8285 Ratings00 Ratings
Lead Management
Comparison of Lead Management features of Product A and Product B
HubSpot Marketing Hub
8.4
369 Ratings
8% above category average
Zoho Social
-
Ratings
Lead nurturing automation8.1364 Ratings00 Ratings
Lead scoring and grading8.2332 Ratings00 Ratings
Data quality management8.5339 Ratings00 Ratings
Automated sales alerts and tasks8.9308 Ratings00 Ratings
Campaign Management
Comparison of Campaign Management features of Product A and Product B
HubSpot Marketing Hub
7.3
329 Ratings
2% below category average
Zoho Social
-
Ratings
Calendaring7.5313 Ratings00 Ratings
Event/webinar marketing7.1259 Ratings00 Ratings
Social Media Marketing
Comparison of Social Media Marketing features of Product A and Product B
HubSpot Marketing Hub
8.1
355 Ratings
8% above category average
Zoho Social
-
Ratings
Social sharing and campaigns7.8351 Ratings00 Ratings
Social profile integration8.4340 Ratings00 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
HubSpot Marketing Hub
8.7
378 Ratings
18% above category average
Zoho Social
-
Ratings
Dashboards9.0375 Ratings00 Ratings
Standard reports8.6371 Ratings00 Ratings
Custom reports8.5333 Ratings00 Ratings
Platform & Infrastructure
Comparison of Platform & Infrastructure features of Product A and Product B
HubSpot Marketing Hub
7.7
350 Ratings
3% above category average
Zoho Social
-
Ratings
API7.8259 Ratings00 Ratings
Role-based workflow & approvals8.0289 Ratings00 Ratings
Customizability8.1312 Ratings00 Ratings
Integration with Salesforce.com7.7232 Ratings00 Ratings
Integration with Microsoft Dynamics CRM7.7100 Ratings00 Ratings
Integration with SugarCRM7.092 Ratings00 Ratings
Listening/monitoring
Comparison of Listening/monitoring features of Product A and Product B
HubSpot Marketing Hub
-
Ratings
Zoho Social
8.4
387 Ratings
9% above category average
Sentiment analysis00 Ratings8.1277 Ratings
Broad channel coverage00 Ratings8.7381 Ratings
Publishing
Comparison of Publishing features of Product A and Product B
HubSpot Marketing Hub
-
Ratings
Zoho Social
8.8
461 Ratings
8% above category average
Content planning and scheduling00 Ratings9.4459 Ratings
Audience targeting00 Ratings8.2326 Ratings
Content optimization00 Ratings8.3381 Ratings
Workflow management00 Ratings9.35 Ratings
Engagement
Comparison of Engagement features of Product A and Product B
HubSpot Marketing Hub
-
Ratings
Zoho Social
8.7
375 Ratings
7% above category average
Automated routing and prioritization00 Ratings8.4319 Ratings
Customer interaction histories00 Ratings8.7352 Ratings
Bulk actions00 Ratings9.25 Ratings
Marketing
Comparison of Marketing features of Product A and Product B
HubSpot Marketing Hub
-
Ratings
Zoho Social
8.5
328 Ratings
9% above category average
Lead generation00 Ratings8.2245 Ratings
Content marketing00 Ratings8.7319 Ratings
Channel coverage/integration
Comparison of Channel coverage/integration features of Product A and Product B
HubSpot Marketing Hub
-
Ratings
Zoho Social
9.2
452 Ratings
9% above category average
Twitter00 Ratings9.4403 Ratings
Facebook00 Ratings9.1443 Ratings
LinkedIn00 Ratings9.2399 Ratings
Google+00 Ratings8.9257 Ratings
Instagram00 Ratings9.3374 Ratings
Reporting/analytics
Comparison of Reporting/analytics features of Product A and Product B
HubSpot Marketing Hub
-
Ratings
Zoho Social
8.3
370 Ratings
7% above category average
Campaign success analytics00 Ratings8.2368 Ratings
Real-time tracking00 Ratings8.83 Ratings
Competitor analysis00 Ratings7.8226 Ratings
Account management
Comparison of Account management features of Product A and Product B
HubSpot Marketing Hub
-
Ratings
Zoho Social
9.0
405 Ratings
11% above category average
Role-based user permissions & privileges00 Ratings8.8311 Ratings
Mobile access00 Ratings9.1386 Ratings
Best Alternatives
HubSpot Marketing HubZoho Social
Small Businesses
Vbout
Vbout
Score 9.9 out of 10
CoSchedule Marketing Suite
CoSchedule Marketing Suite
Score 9.9 out of 10
Medium-sized Companies
PFL Direct Mail Platform
PFL Direct Mail Platform
Score 9.2 out of 10
CoSchedule Marketing Suite
CoSchedule Marketing Suite
Score 9.9 out of 10
Enterprises
PFL Direct Mail Platform
PFL Direct Mail Platform
Score 9.2 out of 10
Social Suite by Reputation.com
Social Suite by Reputation.com
Score 9.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
HubSpot Marketing HubZoho Social
Likelihood to Recommend
8.5
(663 ratings)
9.3
(467 ratings)
Likelihood to Renew
6.0
(372 ratings)
9.9
(13 ratings)
Usability
8.4
(115 ratings)
9.4
(294 ratings)
Availability
9.1
(25 ratings)
8.2
(2 ratings)
Performance
8.9
(17 ratings)
8.2
(3 ratings)
Support Rating
8.4
(88 ratings)
9.3
(220 ratings)
In-Person Training
9.1
(8 ratings)
-
(0 ratings)
Online Training
9.1
(26 ratings)
8.2
(1 ratings)
Implementation Rating
7.3
(48 ratings)
8.4
(5 ratings)
Configurability
7.3
(2 ratings)
7.3
(2 ratings)
Ease of integration
8.9
(5 ratings)
3.6
(2 ratings)
Product Scalability
7.3
(7 ratings)
8.2
(3 ratings)
Vendor post-sale
9.1
(3 ratings)
8.2
(2 ratings)
Vendor pre-sale
9.1
(3 ratings)
8.2
(2 ratings)
User Testimonials
HubSpot Marketing HubZoho Social
Likelihood to Recommend
HubSpot
As I said previously, I was not a fan at the beginning because, like everyone, I don't take change so well. Once I started following leads through HubSpot Marketing Hub, I integrated it with my email and created templates for what I needed, I started to see the positives immediately. My time working was better spent as I eliminated time put in routine tasks. I was able to track all communication in HubSpot Marketing Hub, we created systems in the office assigning tasks to one another and, through HubSpot Marketing Hub, our leads were able to book meetings in my calendar automatically. To be honest, if you are in sales and marketing, I cannot think of scenarios where HubSpot Marketing Hub cannot help. All I would like to say is, when using templates, pay attention to where you send them - you may need some personalization. I would encourage the management of HubSpot Marketing Hub to create short tutorials for beginners like me who need to configure and start using various features: setting up deals, templates, and dashboards.
Read full review
Zoho
We have a few videos to share on our social media accounts: Linked in, facebook, instagram, twitter, youtube, another personal youtube account, and tiktok. First of the videos will be shared now, but the second one should be shared 3 hours later, and the third one 6 hours later. Also, with some text, on each share... You give this job to a personnel and thrust they will be fast enough to login those accounts and share the content almost at the same time, with no mistakes on the texts we use, and you thing you are done, right? It doesn't work that way in real life situations. However, you can share the same text and video to every platform momentarily by clicking a button by Zoho Social. you can also schedule posts to be shared later at a certain time and date. Now, you can concentrate to develop the character and details of your campaign. And, also, now, you have a personnel who can be useful at some other work
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Pros
HubSpot
  • All-in-one software - the main thing HubSpot does well is the breadth of functionality.
  • Easy of use - personally, I find it more intuitive than Marketo, which is the other MAP that I know well.
  • Ads - I like that we can drill down on ads by channel, ad group, campaign, and even create and see performance data at each level.
Read full review
Zoho
  • Zoho Social helps us develop posts, and it facilitates the automated publishing, which is vital in sharing the content we want.
  • Besides, Zoho Social is fruitful in customer engagement plan, where the software manages different accounts, and there is free communications throughout.
  • Finally, there is social media evaluation, monitoring, and analytics, and all of them brings to us an inference that is accurate and digital.
Read full review
Cons
HubSpot
  • While Hubspot has added some collaborative tools, I think this could improve. I'd like to see more options to comment on emails and ways of being able to share out changes as well as approval channels.
  • The ability to update ads via the calendar is pretty cumbersome. There's no good way to bulk edit or update. You have go into each one individually.
  • Real time edits would be nice. If you have multiple people working on the same thing, you'll get kicked out and your changes might not be saved.
Read full review
Zoho
  • I wanted to use the ability to have Zoho queue the posts, but I wanted to choose the start time of the first post for a few days in the future and I did not find an easy way to set that.
  • I wish there were a box with a cheat sheet of the sizes that each social media platform allows for it's video and pictures in the dialogue box for posting so I can be sure to choose appropriate content.
  • I do think it's a bit expensive, especially for my needs, but I like the ease of use. I will continue to do what I can to get this service discounted until I can no longer afford it.
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Likelihood to Renew
HubSpot
Our business relies on the HubSpot platform to manage our marketing, sales and CRM processes. HubSpot marketing automation helps us define our activities and streamlines them in a cohesive and efficient way. Without HubSpot, we will have to revert to the 'old way' of doing everything with a variety of disparate systems.
Read full review
Zoho
Zoho Social is the BEST! I have found the perfect solution to social media marketing! It is extremely affordable and I highly recommend it! Create a post once and post it to 5 or more social media platforms! LOVE IT!! :)
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Usability
HubSpot
While there are some frustrating things that pop up unexpectedly ("wait... I can't do X?"), I have found HubSpot to be easy to use and extremely helpful to my daily work. The documentation is really good, and when it's not helpful, the support staff have been amazing.
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Zoho
The reason behind assigning this rating stems from the software's remarkable ability to seamlessly integrate intricate functionalities with an incredibly user-friendly interface. It strikes an exceptional balance between sophisticated features and ease of use, making it a standout solution in its category. The software's attention to user experience, coupled with its comprehensive project tracking capabilities, has undoubtedly left a positive impression. This rating reflects my appreciation for how effortlessly it empowers teams to manage projects, collaborate effectively, and achieve their goals with utmost efficiency
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Reliability and Availability
HubSpot
They have had issues with system availability over the course of days. Sometimes the system is unusable, other times updates simply take a long time to show up. It's better now but, from a reliaibility standpoint, HubSpot is not Salesforce.com yet. Still great software though.
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Zoho
No answers on this topic
Performance
HubSpot
With all the new features in HubSpot, the system can get a tad slow sometimes... That said, most of the time it is lightning fast and I have no problems. Because most of the integrations are API, they silently work in the background. I have not had trouble with lag due to HubSpot integration
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Zoho
No answers on this topic
Support Rating
HubSpot
During the few times I've needed it, HS support has been accessible, helpful and efficient. Often rolling up their sleeves to make changes for you as opposed to leaving you with a list of instructions to decipher on your own.
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Zoho
I have not needed support for Zoho Social. This comment requirement is confusing to me as I must find text to fill the requirement of a minimum of 50 words. There should be a non-applicable button that allows either user to skip a question or then require a shorter explanation like in my first sentence. Geez, now I have to give a rating while never using the feature.
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In-Person Training
HubSpot
I did the 2-day classroom at HubSpot's corporate office in Cambridge. First off, it was amazing to see their corporate office in general. They have such a cool office environment. But it was also great to have the ability to learn in a workshop format with other HubSpot users and meet my Account Manager/ Inbound Marketing Consultant in person.
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Zoho
No answers on this topic
Online Training
HubSpot
I went through Inbound Marketing University in 2006. Great training and helped my transition from traditional (outbound) marketing to inbound marketing that I've been able to apply to a number of businesses from wastewater and water reuse, to professional services and SaaS. Share information of value to build awareness and trust. Answer customers' questions in a transparent way to generate more qualified leads. Understand the difference between a marketing qualified lead and a sales qualified lead and put together a lead nurturing program. Your sales and marketing efforts will see significant ROI.
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Zoho
No answers on this topic
Implementation Rating
HubSpot
My biggest piece of advice for those who are implementing Hubspot is that you need to devote the time up front and learn how to use the product. Once you learn how to use Hubspot, it will be much more effective as well as much easier to use in the long run
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Zoho
No answers on this topic
Alternatives Considered
HubSpot
Other competing software such as Zoho and Boomtown may have more bells and whistles, but it is too cumbersome and has many parts that only advanced users can operate. With HubSpot, each function is within reach of the average agent. It doesn't overpromise and then makes you feel incompetent when you can't use it all...
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Zoho
Zoho Social is a great social media management tool that allows businesses, and individuals, to manage multiple social media accounts, schedule posts, track analytics, and engage with followers. It competes well with other social media management tools such as Hootsuite, Buffer, Sprout Social, Agora Pulse, and Hubspot. Zoho Social stands out for its integration capabilities with other Zoho applications and affordability for small to medium-sized businesses. Each tool has its own strengths and weaknesses, and businesses should evaluate them based on their specific needs and goals. The biggest fallacy for Zoho is its restriction on scheduling tools on the free plan who have social and personal needs. I believe this can be circumvented by Zoho periodically making an advertisement to one's feed.
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Scalability
HubSpot
HubSpot is addressing this more and more. Currently you can assign tasks to designated sales teams, which grow as you grow. They've added free baseline products for those just getting started. These and more contribute to the scalability of HubSpot - so I gave it an 8 and am hoping for more in the future!
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Zoho
No answers on this topic
Return on Investment
HubSpot
  • HubSpot has helped us increased our lead generation.
  • HubSpot has allowed us to continue to grow our customer base without having to spend a ton of marketing dollars on advertising.
  • HubSpot has allowed our company to standardize our process and bring the company onto one platform for sales and marketing.
Read full review
Zoho
  • I had a month-long delay in launching my website. Zoho Social allowed me to continue to build an audience and anticipation while the website technical issues were worked out.
  • The free trial meant I could give it a good try before spending any of my precious startup budget.
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ScreenShots

HubSpot Marketing Hub Screenshots

Screenshot of Marketing Automation with HubSpot - Define workflows for highly targeted and personalized nurturing campaigns that send your leads and prospects the right targeted content at the right point in their decision-making process.Screenshot of HubSpot Analytics - Track engagement with your entire funnel with real-time reporting on website performance, traffic and marketing effectiveness.Screenshot of HubSpot Social Media - Don’t batch and blast. HubSpot’s social media publishing helps you become smarter about the way you schedule and publish content on social media.Screenshot of HubSpot Blogging and SEO - HubSpot provides an integrated set of tools for Search Engine Optimization (SEO) which makes getting found online a natural part of your inbound marketing mix. More than a simple CMS, HubSpot provides an integrated authoring view with SEO-oriented suggestions as you write blog posts.Screenshot of Marketing Automation with HubSpot - Define workflows for highly targeted and personalized nurturing campaigns that send your leads and prospects the right targeted content at the right point in their decision-making process.Screenshot of HubSpot Contacts - Integrating with most common CRMs, HubSpot provides a seamless view of your contacts, allowing you to customize and personalize email communications.

Zoho Social Screenshots

Screenshot of the Zoho Social interface, which appears when logging into an account. It provides navigation to switch between brands, monitor follower growth, and analyze post performance across connected channels—offering a unified view of an organization's social media health, posts, and interactions.Screenshot of the interface to publish content across all connected channels at once, or by selecting specific ones individually. It also offers the option to schedule posts for later or use SmartQ to automatically pick the best time for optimal engagement.Screenshot of the interface to manage all social media conversations, including direct messages, comments, and mentions, across all channels in a single unified inbox.Screenshot of the Monitor feature, used to track keywords, relevant accounts, and content, with notifications.Screenshot of an example of Zoho Social's data-driven insights, used to crunch numbers and generate reports.Screenshot of the Social Media Calendar, used to plan and deliver experiences.